Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Wed, 17 Dec 2025 07:01:16 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
Services Deactivated at end of month, but unable to reactivate after payment.
HWRsolutions 		2025-05-02 17:04:57
John - SC Support LPN LP 		1 344
time stamp and data delayed by 10 minutes
Betoune89 		2025-05-02 16:55:31
John - SC Support LPN LP 		3 1111
[Programming Help] - Chart didn't update properly even after delete and download
CDang 		2025-05-02 16:25:34
John - SC Support LPN LP 		1 342
How to remove these green lines
User556049 		2025-05-02 16:23:14
John - SC Support LPN LP 		1 353
I'm not receiving Real Time Data
Technique 		2025-05-02 16:13:08
Sierra_Chart Engineering LPN LP 		1 408
[Programming Help] - Data isn't working.
Greg Gibson 		2025-05-02 16:10:33
Sierra_Chart Engineering LPN LP 		1 409
[User Discussion] - APEX - Rithmic RT Drawdown Warning!
User993067 		2025-05-02 15:44:57
cesium932841 LPN LP 		1 390
Request: Autoscale the Chart DOM and DOM Bid/Ask Volume Bars
ticinotrader 		2025-05-02 15:41:29
auron990 LPN LP 		6 2003
Order Timed out waiting for a response
User421654 		2025-05-02 14:16:22
Sierra_Chart Engineering LPN LP 		2 368
Trading Evaluator order not allowed dispate all symbols enabled
aknsyu71@gmail 		2025-05-02 13:45:29
aknsyu71@gmail LPN LP 		1 388
Drawings across linked charts not accurate.
lmahonefutures 		2025-05-02 13:25:53
User431178 LPN LP 		2 405
Volume At Price
User969241 		2025-05-01 20:50:37
John - SC Support LPN LP 		7 465
AMP Futures + Denali + Teton
trader88 		2025-05-01 20:15:32
trader88 LPN LP 		8 1693
Bar period displayed on chart
User525965 		2025-05-01 19:50:50
John - SC Support LPN LP 		1 588
Quotes for CFE products not updating in quoteboard
user_xyz 		2025-05-01 18:22:22
user_xyz LPN LP 		2 406
Countdown Timer Alert
TomasVill 		2025-05-01 18:20:57
John - SC Support LPN LP 		8 1580
Place a bracket with the keyboard
derethor 		2025-05-01 18:06:41
John - SC Support LPN LP 		1 392
[Programming Help] - SierraChart after PC died
AceCD 		2025-05-01 17:51:54
John - SC Support LPN LP 		1 390
Countdown Timer Issue
TheMatadorTrader 		2025-05-01 17:39:55
User35525 LPN LP 		2 577
count down timer
SafSaf 		2025-05-01 17:09:33
User35525 LPN LP 		2 591
Countdown Timer Different on same chartbook
TheMatadorTrader 		2025-05-01 17:08:22
User35525 LPN LP 		10 934
Data issue
maxm1987 		2025-05-01 16:47:23
maxm1987 LPN LP 		2 355
Denali intraday data
User597995 		2025-05-01 14:31:46
John - SC Support LPN LP 		1 356
Trading Evaluator Order Reject: Trade Account is read only
Benjils415 		2025-05-01 14:12:14
Benjils415 LPN LP 		1 428
Empty charts
User137622 		2025-05-01 14:08:42
John - SC Support LPN LP 		1 412
Chart in Charbook scaling issue
bodzhar 		2025-05-01 14:05:36
John - SC Support LPN LP 		1 365
Sierra Chart - different study results / SC data vs Rithmic
stefkovic.m28 		2025-05-01 13:58:29
John - SC Support LPN LP 		1 395
VZ
User841161 		2025-05-01 13:40:27
John - SC Support LPN LP 		1 375
Eurex data not working
tickhead 		2025-05-01 13:36:25
John - SC Support LPN LP 		1 345
Sierra Chart - CANCEL_ORDER by DTC / ServerOrderID vs ClientOrderID
stefkovic.m28 		2025-05-01 10:19:29
Sierra_Chart Engineering LPN LP 		1 419
Incorrect P/L
L2Ltrades 		2025-05-01 04:30:05
Sierra_Chart Engineering LPN LP 		6 487
vs 2755
Crtfyd 		2025-05-01 04:29:12
Sierra_Chart Engineering LPN LP 		1 376
Bid Ask Volume Ratio question
gaoxxxx 		2025-05-01 01:47:03
gaoxxxx LPN LP 		4 463
Sum of Values restricted to Session/Trading Day
pjk0225 		2025-05-01 00:05:18
Sawtooth LPN LP 		3 387
AutoTrade System Bar Based Backtest Automation
gtaranti 		2025-04-30 21:56:27
OctoPi LPN LP 		3 606
canceling only non-attached orders
cuckiecheese 		2025-04-30 19:19:00
John - SC Support LPN LP 		1 350
Downloading Historical Data
User303256 		2025-04-30 19:12:39
John - SC Support LPN LP 		1 365
stuck on Data / Trade Service Settings
User538785 		2025-04-30 18:43:03
User538785 LPN LP 		1 344