Support Board
Date/Time: Fri, 26 Jun 2026 21:12:42 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 13059 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7720 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2812 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20693 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7077 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1943 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1936 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5787 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4862 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107056 |
|
delayed
jl0055 |
2026-06-26 21:00:30
jl0055 LPN LP |
4 | 31 |
|
ES CME/Denali Data issue
User145288 |
2026-06-26 20:59:36
User145288 LPN LP |
0 | 8 |
|
Payment nag
User462086 |
2026-06-26 20:36:43
Sierra_Chart Engineering LPN LP |
2 | 80 |
|
Teto CME-No trade accounts assigned after IronBeam enabled Teton
User338995 |
2026-06-26 20:06:12
John - SC Support LPN LP |
1 | 9 |
|
Platform Freezing on Startup
kvcornie |
2026-06-26 20:01:37
kvcornie LPN LP |
16 | 160 |
|
Chart stops drawing bars — only full restart fixes it (Rithmic + Denali)
User250686 |
2026-06-26 19:16:24
Sierra_Chart Engineering LPN LP |
3 | 60 |
|
SFT Total Trades Count Incorrect
MatrixTrades |
2026-06-26 19:09:55
John - SC Support LPN LP |
5 | 112 |
|
DOM order information
User495158 |
2026-06-26 19:05:29
Sierra_Chart Engineering LPN LP |
8 | 1506 |
|
Charts not staying minimized in Chartbook
User643426 |
2026-06-26 19:03:17
Sierra_Chart Engineering LPN LP |
2 | 24 |
|
VbP Number Of Periods Back To Reference & Number of Days To Calculate Volume Profiles
User512353 |
2026-06-26 18:32:28
John - SC Support LPN LP |
7 | 51 |
|
Large Volume Trade Indicator - Markers Resizing
Smnitro1 |
2026-06-26 18:18:32
John - SC Support LPN LP |
1 | 20 |
|
Charts Resizing
Smnitro1 |
2026-06-26 18:15:08
John - SC Support LPN LP |
1 | 12 |
|
Deleting SCID files
countryboy92 |
2026-06-26 18:14:07
John - SC Support LPN LP |
1 | 15 |
|
Minimize Restore Close position
BenjaminR |
2026-06-26 17:29:10
BenjaminR LPN LP |
6 | 184 |
|
Help needed
User158093 |
2026-06-26 17:19:28
John - SC Support LPN LP |
5 | 59 |
|
my data is not loading for the last three days
mike tradingspace |
2026-06-26 17:07:46
John - SC Support LPN LP |
1 | 26 |
|
my data is still not loading for the last three days after i made a payment
mike tradingspace |
2026-06-26 16:23:19
mike tradingspace LPN LP |
0 | 19 |
|
my data is still not loading for the last three days after i made a payment
mike tradingspace |
2026-06-26 16:23:11
mike tradingspace LPN LP |
0 | 21 |
|
buggy software
User826383 |
2026-06-26 14:29:02
John - SC Support LPN LP |
8 | 247 |
|
Imbalance %
User786183 |
2026-06-26 14:25:36
John - SC Support LPN LP |
1 | 30 |
|
can't find my Broker while trying to activate Teton Pathway for real time data
User999001 |
2026-06-26 14:22:50
John - SC Support LPN LP |
3 | 56 |
|
no trade accounts assigned
BierlichC |
2026-06-26 14:20:10
John - SC Support LPN LP |
1 | 21 |
|
Opening a Chartbook on start-up is disabled
bobstone249 |
2026-06-26 13:42:42
John - SC Support LPN LP |
1 | 23 |
|
double charged
User142031 |
2026-06-26 13:38:40
John - SC Support LPN LP |
1 | 36 |
|
Prevent Removal Of Study Via Password
jsandlan |
2026-06-26 13:37:10
Marmany LPN LP |
5 | 306 |
|
Vix
User69533 |
2026-06-26 13:34:00
John - SC Support LPN LP |
1 | 33 |
|
Denali Exchange Data Feed API Availability
User305536 |
2026-06-26 13:30:18
John - SC Support LPN LP |
1 | 43 |
|
Attached order (take-profit) cancel/replace rejected during partial parent fill
PapaHertz |
2026-06-26 12:33:18
User229520 LPN LP |
1 | 64 |
|
unable to place trade
User762250 |
2026-06-26 12:17:10
User762250 LPN LP |
2 | 35 |