Support Board
Date/Time: Thu, 05 Nov 2026 21:40:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7967 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14999 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 727 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1081 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5074 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23450 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8573 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6963 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108917 |
|
package cancellation and refund
User157679 |
2026-11-05 20:18:16
John - SC Support LPN LP |
1 | 19 |
|
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335 |
2026-11-05 19:58:39
User719512 LPN LP |
6 | 1365 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-11-05 19:46:07
blt LPN LP |
9 | 362 |
|
New installation on the same computer cannot log in:
User422396 |
2026-11-05 19:36:22
User719512 LPN LP |
5 | 267 |
|
Random Freezing of the chart
LongShortz |
2026-11-05 17:02:16
John - SC Support LPN LP |
18 | 1290 |
|
Trade Not Executing on TPT connection
User551991 |
2026-11-05 16:41:31
User551991 LPN LP |
4 | 47 |
|
Dom not providing trade fill data.
User473031 |
2026-11-05 16:40:03
John - SC Support LPN LP |
1 | 26 |
|
price of dom move,data cannot connect
User111233 |
2026-11-05 15:59:04
John - SC Support LPN LP |
6 | 57 |
|
Services balance not increasing
User757056 |
2026-11-05 15:30:26
John - SC Support LPN LP |
1 | 26 |
|
Feature Request: Optional Web-Based Chart trading (With User Risk acknowledgement)
Lowry BigEarth |
2026-11-05 14:40:46
Sierra_Chart Engineering LPN LP |
3 | 253 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-11-05 13:47:28
John - SC Support LPN LP |
6 | 172 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-05 13:47:19
Sierra_Chart Engineering LPN LP |
10 | 273 |
|
Data issues
User987069 |
2026-11-05 13:38:59
John - SC Support LPN LP |
6 | 125 |
|
strange behaviour of the bid/ask lines in the FDXM chart
User58876 |
2026-11-05 13:37:34
Sierra_Chart Engineering LPN LP |
1 | 37 |
|
DOM
AKR |
2026-11-05 13:34:31
John - SC Support LPN LP |
7 | 210 |
|
screen chart windows blackout
User654047 |
2026-11-05 13:28:22
John - SC Support LPN LP |
14 | 1306 |
|
Feature request: Multi-instance syncing
User806682 |
2026-11-05 13:23:58
John - SC Support LPN LP |
1 | 64 |
|
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek |
2026-11-05 13:23:22
John - SC Support LPN LP |
1 | 41 |
|
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987 |
2026-11-04 22:51:51
John - SC Support LPN LP |
3 | 1923 |
|
Latest Release
Jim_W |
2026-11-04 22:34:16
Sierra_Chart Engineering LPN LP |
10 | 352 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-11-04 21:18:00
Alofat99 LPN LP |
32 | 7640 |
|
Weekly VWAP the same as monthly?
gz6969 |
2026-11-04 20:56:27
gz6969 LPN LP |
4 | 75 |
|
Connecting to Rithmic Prop connection limits rolling profile data
Tristro |
2026-11-04 20:45:51
John - SC Support LPN LP |
1 | 58 |
|
Screen going black
User240337 |
2026-11-04 20:09:14
John - SC Support LPN LP |
1 | 48 |
|
Cancel Services
User524359 |
2026-11-04 19:25:51
John - SC Support LPN LP |
1 | 48 |
|
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering |
2026-11-04 19:24:25
Sierra_Chart Engineering LPN LP |
1 | 360 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-11-04 19:01:47
John - SC Support LPN LP |
29 | 440 |
|
need Sierra for charting only, non-professional user question
User867550 |
2026-11-04 18:59:21
John - SC Support LPN LP |
1 | 46 |