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Support Board

Date/Time: Sun, 19 Apr 2026 08:54:29 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-03-27 05:40:16
Sierra_Chart Engineering LPN LP 		8 3768
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 6184
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP 		60 11082
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP 		54 18034
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1470
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1567
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 5381
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 4418
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 106373
Chart Settings/Performance tab
eerivera 		2026-04-19 07:21:48
eerivera LPN LP 		7 75
Historical Data with MBO
trader88 		2026-04-19 06:46:44
Sierra_Chart Engineering LPN LP 		1 18
Continuous Intraday Chart Defaulting to Pre-defined Date Range
User329224 		2026-04-19 06:44:08
Sierra_Chart Engineering LPN LP 		3 75
CME Non-Professional Data Eligibility with Small Broker Balance
User598772 		2026-04-18 21:49:44
Sierra_Chart Engineering LPN LP 		2 50
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius 		2026-04-18 19:36:56
Deenius LPN LP 		0 18
VBP showing decimal
User449884 		2026-04-18 18:56:55
Sierra_Chart Engineering LPN LP 		1 28
Drawing routines fail in latest Sierra Chart version
User787032 		2026-04-18 18:42:16
Sierra_Chart Engineering LPN LP 		1 54
Copy Chart Drawings across chartbooks for Specific Tools only
Cileron 		2026-04-18 16:01:12
ForgivingComputers.com LPN LP 		1 44
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 		2026-04-18 12:27:54
User877866 LPN LP 		8 411
Tick Data
Tin43 		2026-04-18 09:49:08
Tin43 LPN LP 		2 37
No CME data at 13:21 ET today?
john4th 		2026-04-18 06:09:44
Sierra_Chart Engineering LPN LP 		2 58
Line to connect all top or bottom
Lilydo 		2026-04-17 23:33:41
Lilydo LPN LP 		2 51
Footprint chart showing odd numbers
User930239 		2026-04-17 21:54:47
John - SC Support LPN LP 		6 74
Request: Consider add a text
ycomp 		2026-04-17 21:05:22
John - SC Support LPN LP 		1 109
Was charged three times for purchase
JHert2103 		2026-04-17 20:47:32
John - SC Support LPN LP 		1 41
Histogram Chart for NISS-SP and NISS-NQ
Rui S 		2026-04-17 19:59:54
Rui S LPN LP 		4 60
Large Volume Trade Study Issue
User453788 		2026-04-17 19:12:38
User181818 LPN LP 		26 6643
Smart App Control - Windows 11
like2trade 		2026-04-17 18:48:58
like2trade LPN LP 		2 67
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 		2026-04-17 18:38:35
Shores2021 LPN LP 		35 622
Live trade
User802880 		2026-04-17 18:36:24
John - SC Support LPN LP 		1 36
Teton Routing – No trade accounts assigned (AMP)
MatteoZenoni 		2026-04-17 18:34:53
John - SC Support LPN LP 		1 46
Running TWS Software but Sierrachart not able to connect
lieatishfan 		2026-04-17 18:31:46
John - SC Support LPN LP 		1 44
Crosshair always on on dom
Shink22 		2026-04-17 18:22:28
John - SC Support LPN LP 		13 161
¿ Volume by Price Upgrade ?
User884965 		2026-04-17 17:26:29
User884965 LPN LP 		0 58
Time/Sales height and spacing between one row to the next
Island_Trader 		2026-04-17 16:37:59
Notuserfriendly LPN LP 		5 147
One click cancel pending orders on order book/DOM
User528294 		2026-04-17 16:37:58
BTFly LPN LP 		4 416
Denali Exchange Data Feed is not showing sc data all services
User412530 		2026-04-17 15:00:07
Sierra_Chart Engineering LPN LP 		1 48
NYMEX Energy Calendars - CL / RBOB / HO
User758540 		2026-04-17 14:59:59
John - SC Support LPN LP 		3 52
Is there a way to color of best bid and best ask text separately?
Island_Trader 		2026-04-17 14:59:34
John - SC Support LPN LP 		3 76
New Install and chartbooks messed up
User415279 		2026-04-17 14:27:38
Sierra_Chart Engineering LPN LP 		3 92
real data.
User141752 		2026-04-17 13:13:59
John - SC Support LPN LP 		1 50