Support Board
Date/Time: Wed, 10 Jun 2026 02:28:55 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - 2026-6-9: Teton Order Routing Connectivity Issue and CME Market Data Interruption 12:38 PM
Sierra_Chart Engineering |
2026-06-09 22:25:39
Sierra_Chart Engineering LPN LP |
1 | 73 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12011 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7098 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2674 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20149 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6906 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1788 |
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[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1821 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5662 |
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[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4731 |
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[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106853 |
|
latest update and changes to combined Pull/Stack column
User993067 |
2026-06-10 01:50:48
blt LPN LP |
9 | 272 |
|
Charts and DOM freeze during headlines
User454729 |
2026-06-10 01:46:10
User454729 LPN LP |
0 | 6 |
|
Disconnect from remote side
User98657 |
2026-06-10 01:13:17
User98657 LPN LP |
10 | 148 |
|
"Draw Anchored VWAP" vs "Volume By Price VWAP" vs "ECIVwapAnchorV1.5"
R15K50 |
2026-06-10 00:49:59
R15K50 LPN LP |
0 | 7 |
|
Sierra feed
User250571 |
2026-06-10 00:25:29
User250571 LPN LP |
0 | 10 |
|
Usage?
SurfTrader |
2026-06-09 23:16:05
SurfTrader LPN LP |
0 | 16 |
|
Charts stop updating and require Reconnect
qkzguto |
2026-06-09 22:24:29
qkzguto LPN LP |
10 | 89 |
|
[Programming Help] - Can't see all market depth levels.
User965095 |
2026-06-09 22:20:01
User965095 LPN LP |
2 | 49 |
|
ES is having the liquidity of MES and MES the liquidity of ES
luisn |
2026-06-09 22:02:20
luisn LPN LP |
5 | 58 |
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Stop and Reverse Order
User623552 |
2026-06-09 21:39:11
NorthernTrader_21 LPN LP |
11 | 2287 |
|
Somethin wrong with MBO
User682437 |
2026-06-09 21:33:06
User682437 LPN LP |
6 | 76 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-06-09 20:57:11
Sierra_Chart Engineering LPN LP |
9 | 365 |
|
Intraday File Update List
User22085 |
2026-06-09 20:54:27
Sierra_Chart Engineering LPN LP |
4 | 1342 |
|
Alert on a line not triggering
User213504 |
2026-06-09 20:32:56
John - SC Support LPN LP |
3 | 30 |
|
Chart showing the opposite values and direction compared to my mentor’s chart
Nicho88 |
2026-06-09 20:29:30
John - SC Support LPN LP |
3 | 57 |
|
Stop Order query
Jimmyy |
2026-06-09 20:28:49
John - SC Support LPN LP |
1 | 21 |
|
Chart is not displayed after upgrade
amirN |
2026-06-09 19:47:46
amirN LPN LP |
7 | 89 |
|
Getting Connected to the Denali Data
johnnietaylor3 |
2026-06-09 18:24:23
John - SC Support LPN LP |
1 | 25 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-09 18:01:22
Island_Trader LPN LP |
4 | 161 |
|
How do I get the open value to show???
User922418 |
2026-06-09 18:00:43
User922418 LPN LP |
2 | 27 |
|
Chart data missing for the period when I haven't opened CB for a few days/weeks!
J DIDDY |
2026-06-09 17:28:53
John - SC Support LPN LP |
5 | 51 |
|
Incorrect P/L after connection issue
User116190 |
2026-06-09 17:27:34
John - SC Support LPN LP |
1 | 28 |
|
CME Data Freezing
User725043 |
2026-06-09 17:23:48
blt LPN LP |
119 | 4017 |
|
Refund
Kazor |
2026-06-09 16:59:36
John - SC Support LPN LP |
1 | 52 |
|
MNQ data bars not showing for current day
User518877 |
2026-06-09 16:44:23
John - SC Support LPN LP |
1 | 26 |
|
[User Discussion] - Crypto Symbols missing since Friday
autopilot3318 |
2026-06-09 16:06:11
autopilot3318 LPN LP |
4 | 53 |
|
Multiple services, sharing data feed
User166108 |
2026-06-09 14:56:04
User166108 LPN LP |
9 | 214 |
|
[User Discussion] - The Ultimate PC of the year 2020 for Sierra Chart. CPU/GPU/CM/RAM/SSD
Dorian |
2026-06-09 14:33:20
Sierra_Chart Engineering LPN LP |
69 | 28612 |
|
Chart blank after entering XAGUAD and click change chart symbol, can not load GC Gold
DABI |
2026-06-09 14:12:54
John - SC Support LPN LP |
1 | 31 |