Support Board
Date/Time: Thu, 05 Mar 2026 09:47:08 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4321 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9796 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17183 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1166 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1270 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5063 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4092 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2054 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105882 |
|
v2887 and Rithmic order-routing
User135243 |
2026-03-05 09:37:14
User135243 LPN LP |
9 | 114 |
|
Alert condition using Daily OHLC current day low (SG3[0]) does not trigger
User138457 |
2026-03-05 09:36:12
User138457 LPN LP |
18 | 224 |
|
Cant load SP data via Teton
Puffel |
2026-03-05 09:12:59
Sierra_Chart Engineering LPN LP |
3 | 31 |
|
Orders not executing in Sierra Chart
User368304 |
2026-03-05 08:27:07
User368304 LPN LP |
0 | 8 |
|
No values on time scale after last bar
AKR |
2026-03-05 07:01:16
AKR LPN LP |
3 | 41 |
|
Sierra Chart Data freezing, then software freezing, then PC rebooting
User234371 |
2026-03-05 06:23:33
Sierra_Chart Engineering LPN LP |
4 | 62 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-03-05 06:18:28
Sierra_Chart Engineering LPN LP |
5 | 171 |
|
Unable to connect to server ds40.sierracharts.com
User853763 |
2026-03-05 05:12:30
Sierra_Chart Engineering LPN LP |
1 | 19 |
|
RECTANGLE COLOR MODIFICATION
usgvince |
2026-03-05 02:08:48
usgvince LPN LP |
1 | 61 |
|
MARKET DEPTH LEVEL
User166249 |
2026-03-05 00:56:00
User166249 LPN LP |
0 | 20 |
|
Is there a way to select a chart QUICK?
User845052 |
2026-03-04 22:35:20
D.Vicious LPN LP |
11 | 1627 |
|
Horizontal Lines study additional feature request
Tooth Fairy |
2026-03-04 22:18:18
John - SC Support LPN LP |
3 | 46 |
|
Subgraph split bars.
Darksound |
2026-03-04 22:15:24
Darksound LPN LP |
7 | 523 |
|
Timing of spreadsheet window opening with multiple chartbooks breaks window settings
User273277 |
2026-03-04 22:15:03
User273277 LPN LP |
6 | 175 |
|
New SIC 100oz Silver CME offering
JPO |
2026-03-04 22:10:20
Sierra_Chart Engineering LPN LP |
8 | 266 |
|
M6B
User714869 |
2026-03-04 22:06:23
John - SC Support LPN LP |
13 | 136 |
|
CME Data Freezing
User725043 |
2026-03-04 21:09:31
Sierra_Chart Engineering LPN LP |
66 | 1871 |
|
Order Allocations
User558380 |
2026-03-04 20:58:48
User558380 LPN LP |
2 | 23 |
|
Historical market depth not displaying
User279510 |
2026-03-04 20:18:27
John - SC Support LPN LP |
7 | 150 |
|
Attached compact Trade Windows slowing chartbook tabbing?
sirron |
2026-03-04 19:26:49
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
time and sales window clears when switching to other chartbook
User568229 |
2026-03-04 19:25:20
Sierra_Chart Engineering LPN LP |
4 | 60 |
|
Order is not allowed
NikYord |
2026-03-04 19:09:52
Sierra_Chart Engineering LPN LP |
2 | 35 |
|
ES Continuous Contract not loading properly while NQ works fine (Denali + Rithmic)
User723371 |
2026-03-04 17:14:56
John - SC Support LPN LP |
5 | 74 |
|
Problem with trade window when switching chartbook
User801402 |
2026-03-04 17:06:24
John - SC Support LPN LP |
1 | 26 |
|
compact values tool
Robert Wojczak |
2026-03-04 16:58:11
John - SC Support LPN LP |
1 | 21 |
|
testing Sierra but need live CL (WTI future) data
User943793 |
2026-03-04 16:40:04
John - SC Support LPN LP |
3 | 40 |
|
Receiving the data stops when Open Market Depth Window turns on.
User344478 |
2026-03-04 16:35:40
John - SC Support LPN LP |
7 | 107 |
|
delayed data
User73630 |
2026-03-04 16:34:54
John - SC Support LPN LP |
4 | 63 |
|
Alerts
Jimmyy |
2026-03-04 16:24:36
Jimmyy LPN LP |
27 | 4934 |
|
[Programming Help] - How Can I Access TWS Columns for a SC Study - Specifically Shortable & Shortable Shares
GeeMan |
2026-03-04 15:58:36
GeeMan LPN LP |
0 | 18 |