Support Board

Title	Last Post	Replies	Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026 Sierra_Chart Engineering	2026-10-31 19:15:05 Sierra_Chart Engineering LPN LP	8	8447
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project Sierra_Chart Engineering	2026-10-19 18:22:55 Sierra_Chart Engineering LPN LP	25	15332
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing Sierra_Chart Engineering	2026-10-15 06:09:18 Sierra_Chart Engineering LPN LP	0	837
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board Sierra_Chart Engineering	2026-09-24 19:47:07 Sierra_Chart Engineering LPN LP	2	1146
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange Sierra_Chart Engineering	2026-04-30 18:38:04 Sierra_Chart Engineering LPN LP	0	5181
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now! Sierra_Chart Engineering	2026-04-29 00:19:53 Sierra_Chart Engineering LPN LP	56	23548
[Sticky] [Locked] - Sierra Chart's own NTP Server Sierra_Chart Engineering	2026-02-24 21:30:48 Sierra_Chart Engineering LPN LP	6	8635
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity Sierra_Chart Engineering	2025-05-09 09:44:21 Sierra_Chart Engineering LPN LP	8	7019
[Sticky] [Locked] - Videos Sierra Chart Engineering	2024-08-10 18:16:25 Sierra_Chart Engineering LPN LP	53	108988
Trade DOM Speed and Responsiveness dumblydorr	2026-11-10 22:48:49 Sierra_Chart Engineering LPN LP	3	57
[Programming Help] - Custom Study Remote Build or custom study enumeration changes lately?? User275839	2026-11-10 22:38:40 User275839 LPN LP	3	42
Missing data User579290	2026-11-10 21:43:09 User579290 LPN LP	2	29
Problem with system speed with chartbook share User415279	2026-11-10 21:24:13 John - SC Support LPN LP	4	40
Can't move stop loss on ES, but can in ZN pinetrades	2026-11-10 21:18:47 Sierra_Chart Engineering LPN LP	10	131
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets Deenius	2026-11-10 20:45:28 Sierra_Chart Engineering LPN LP	2	102
Having lots of trouble connecting today - now cannot connect at all User558370	2026-11-10 20:15:57 John - SC Support LPN LP	3	43
Request for Full Refund of $70 (Subscription & Remaining Balance) User726310	2026-11-10 19:33:03 John - SC Support LPN LP	1	42
[Programming Help] - Cannot compile Custom Studies jsob	2026-11-10 19:11:21 User719512 LPN LP	16	277
Trade order error - CQG order update. Status: Rejected User12	2026-11-10 18:57:46 John - SC Support LPN LP	1	36
Problem Authorizing User for a new Custom Study Meklon	2026-11-10 18:56:27 User719512 LPN LP	3	82
Sierra-TWS API: sell user509211	2026-11-10 17:10:04 user509211 LPN LP	2	156
Trading Locked feature User531621	2026-11-10 16:11:34 User531621 LPN LP	0	28
My rel vol is not accurate User968091	2026-11-10 15:07:31 John - SC Support LPN LP	1	37
Crosshair stuttering in 2929 - question about data-delay logging User294167	2026-11-10 14:44:00 John - SC Support LPN LP	1	58
Indicator/Tool to automatically track Gaps from prior sessions? maxm1987	2026-11-10 14:29:02 cmet LPN LP	8	2055
Connecting Prop account User563703	2026-11-10 09:12:40 User135243 LPN LP	2	71
DTC paper-only attestation and service-change command binding (2980) User526199	2026-11-10 08:10:11 User526199 LPN LP	0	57
Time and sales User117347	2026-11-10 08:02:44 seandunaway LPN LP	2	81
[Programming Help] - subgraph attributes won't change walt_IB	2026-11-10 00:35:08 walt_IB LPN LP	5	72
User defined variables - Spreadsheet system for trading Judge Kilday	2026-11-09 19:02:43 Sawtooth LPN LP	3	106
Targets keep connecting when adding ertrader	2026-11-09 17:14:46 ertrader LPN LP	2	63
Downgraded SC package User904434	2026-11-09 17:03:23 John - SC Support LPN LP	1	57
Lucid trading and day traders.com = Data/trade service settings User481839	2026-11-09 16:45:33 John - SC Support LPN LP	2	72
Chart Replay - P&L resets at midngight - FIX? HeyUgly	2026-11-09 16:37:44 John - SC Support LPN LP	1	47
Request to Review CME Professional Classification for Non-Professional Market Data DonIremmanuel	2026-11-09 16:31:47 John - SC Support LPN LP	1	59
Feature Request: Numbers Bars Sign Filter Xeoh85	2026-11-09 15:56:36 John - SC Support LPN LP	1	53
Window pan stopped working User978338	2026-11-09 15:50:57 John - SC Support LPN LP	3	92
Euronext Cash and Derivatives (MONEP) Level 2 User424285	2026-11-09 15:44:48 John - SC Support LPN LP	1	69
Copy Chart Drawings from Chart #'s does not copy any drawings rayoone	2026-11-09 15:41:28 John - SC Support LPN LP	1	78
Saving Text Settings in Graphics Settings Preset [Feature Request] Deenius	2026-11-09 14:17:52 John - SC Support LPN LP	1	81

[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering

2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP

8

8447

[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering

2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP

25

15332

[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering

2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP

0

837

[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering

2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP

2

1146

[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering

2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP

0

5181

[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering

2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP

56

23548

[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering

2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP

6

8635

[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering

2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP

8

7019

[Sticky] [Locked] - Videos
Sierra Chart Engineering

2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP

53

108988

Trade DOM Speed and Responsiveness
dumblydorr

2026-11-10 22:48:49
Sierra_Chart Engineering LPN LP

3

57

[Programming Help] - Custom Study Remote Build or custom study enumeration changes lately??
User275839

2026-11-10 22:38:40
User275839 LPN LP

3

42

Missing data
User579290

2026-11-10 21:43:09
User579290 LPN LP

2

29

Problem with system speed with chartbook share
User415279

2026-11-10 21:24:13
John - SC Support LPN LP

4

40

Can't move stop loss on ES, but can in ZN
pinetrades

2026-11-10 21:18:47
Sierra_Chart Engineering LPN LP

10

131

Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius

2026-11-10 20:45:28
Sierra_Chart Engineering LPN LP

2

102

Having lots of trouble connecting today - now cannot connect at all
User558370

2026-11-10 20:15:57
John - SC Support LPN LP

3

43

Request for Full Refund of $70 (Subscription & Remaining Balance)
User726310

2026-11-10 19:33:03
John - SC Support LPN LP

1

42

[Programming Help] - Cannot compile Custom Studies
jsob

2026-11-10 19:11:21
User719512 LPN LP

16

277

Trade order error - CQG order update. Status: Rejected
User12

2026-11-10 18:57:46
John - SC Support LPN LP

1

36

Problem Authorizing User for a new Custom Study
Meklon

2026-11-10 18:56:27
User719512 LPN LP

3

82

Sierra-TWS API: sell
user509211

2026-11-10 17:10:04
user509211 LPN LP

2

156

Trading Locked feature
User531621

2026-11-10 16:11:34
User531621 LPN LP

0

28

My rel vol is not accurate
User968091

2026-11-10 15:07:31
John - SC Support LPN LP

1

37

Crosshair stuttering in 2929 - question about data-delay logging
User294167

2026-11-10 14:44:00
John - SC Support LPN LP

1

58

Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987

2026-11-10 14:29:02
cmet LPN LP

8

2055

Connecting Prop account
User563703

2026-11-10 09:12:40
User135243 LPN LP

2

71

DTC paper-only attestation and service-change command binding (2980)
User526199

2026-11-10 08:10:11
User526199 LPN LP

0

57

Time and sales
User117347

2026-11-10 08:02:44
seandunaway LPN LP

2

81

[Programming Help] - subgraph attributes won't change
walt_IB

2026-11-10 00:35:08
walt_IB LPN LP

5

72

User defined variables - Spreadsheet system for trading
Judge Kilday

2026-11-09 19:02:43
Sawtooth LPN LP

3

106

Targets keep connecting when adding
ertrader

2026-11-09 17:14:46
ertrader LPN LP

2

63

Downgraded SC package
User904434

2026-11-09 17:03:23
John - SC Support LPN LP

1

57

Lucid trading and day traders.com = Data/trade service settings
User481839

2026-11-09 16:45:33
John - SC Support LPN LP

2

72

Chart Replay - P&L resets at midngight - FIX?
HeyUgly

2026-11-09 16:37:44
John - SC Support LPN LP

1

47

Request to Review CME Professional Classification for Non-Professional Market Data
DonIremmanuel

2026-11-09 16:31:47
John - SC Support LPN LP

1

59

Feature Request: Numbers Bars Sign Filter
Xeoh85

2026-11-09 15:56:36
John - SC Support LPN LP

1

53

Window pan stopped working
User978338

2026-11-09 15:50:57
John - SC Support LPN LP

3

92

Euronext Cash and Derivatives (MONEP) Level 2
User424285

2026-11-09 15:44:48
John - SC Support LPN LP

1

69

Copy Chart Drawings from Chart #'s does not copy any drawings
rayoone

2026-11-09 15:41:28
John - SC Support LPN LP

1

78

Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius

2026-11-09 14:17:52
John - SC Support LPN LP

1

81

Sierra Chart

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