Support Board
Date/Time: Fri, 21 Aug 2026 21:33:35 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-19 02:16:25
Sierra_Chart Engineering LPN LP |
2 | 501 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17035 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2563 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9764 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3732 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21754 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7629 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6232 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107700 |
|
Price at end of Ray
User731023 |
2026-08-21 21:26:16
User719512 LPN LP |
5 | 828 |
|
Time/X axis dragging not working correctly, perspective changing- after update
User240337 |
2026-08-21 20:50:25
John - SC Support LPN LP |
1 | 11 |
|
Lag when switching chartbooks that have different colors from global graphics settings
cuckiecheese |
2026-08-21 20:15:09
Sierra_Chart Engineering LPN LP |
3 | 49 |
|
New instances & loading chartbooks
User499894 |
2026-08-21 20:08:24
User499894 LPN LP |
4 | 41 |
|
Subgraph for Bid vol x ask vol at the individual candle POC price point
lieatishfan |
2026-08-21 19:57:08
John - SC Support LPN LP |
1 | 15 |
|
Rendering issues with Initial Balance study
MarkusK |
2026-08-21 19:32:44
MarkusK LPN LP |
4 | 59 |
|
The “Right-Click Exits Current Drawing Tool To” Setting Is Not Working Properly
Deenius |
2026-08-21 18:12:56
Deenius LPN LP |
3 | 53 |
|
Trade window not wide enough to show 'Currency Value & Points' for DPL
NorthernTrader_21 |
2026-08-21 17:47:12
John - SC Support LPN LP |
1 | 26 |
|
My Sim Account Works Great Until It Doesn't
User244858 |
2026-08-21 16:53:45
John - SC Support LPN LP |
3 | 56 |
|
Value Label on Price Scale for VWAP Subgraph of Volume by Price Study looks strange
TraderBake |
2026-08-21 16:21:17
John - SC Support LPN LP |
4 | 56 |
|
Trade DOM (grid over volume bars problem)
blt |
2026-08-21 16:14:54
blt LPN LP |
7 | 107 |
|
Switching Current Service and Intraday Data Time Unit without redownloading data
User789875 |
2026-08-21 16:06:30
John - SC Support LPN LP |
1 | 35 |
|
Denali Data missing on ES Thursday 20th 18:00 ET to Fri 21st 08:30ET
Michael Slater |
2026-08-21 15:35:31
Michael Slater LPN LP |
2 | 30 |
|
Feature Request: Per-Study Alpha Blending / Transparency for Study Drawings.
User408639 |
2026-08-21 15:32:15
John - SC Support LPN LP |
3 | 53 |
|
Retícula (Crosshair) y ventana de valores (Alternar con doble clic)
Rafalitto |
2026-08-21 15:22:17
John - SC Support LPN LP |
9 | 99 |
|
entries using renko bricks late using Renko visual study
User555185 |
2026-08-21 15:21:14
Sawtooth LPN LP |
6 | 109 |
|
Rvol and Combine Trades into Original Summary Trade
User745789 |
2026-08-21 15:12:32
John - SC Support LPN LP |
5 | 93 |
|
RVX_CGI not loading or showing data past 06/28/2024
User719512 |
2026-08-21 15:03:13
User719512 LPN LP |
0 | 18 |
|
DOM Volume Profile
Selfmadejared |
2026-08-21 14:58:22
John - SC Support LPN LP |
1 | 45 |
|
Not able to place a trade
Valvalval |
2026-08-21 14:52:57
John - SC Support LPN LP |
3 | 69 |
|
Gaps / Missing Bid and Ask depth levels on Trade DOM with Denali & SC Data
jarend |
2026-08-21 14:49:54
Sierra_Chart Engineering LPN LP |
3 | 66 |
|
Detecting position-close on the DTC client interface
Manju225577 |
2026-08-21 14:35:48
Sierra_Chart Engineering LPN LP |
1 | 33 |
|
Can an Interactive Brokers Securities Japan (IBSJ) account satisfy the CME non-professiona
User595306 |
2026-08-21 12:23:36
User595306 LPN LP |
0 | 23 |
|
[Programming Help] - Denali MBO: Remote Buffer Delay, ACSIL Event Access, and Intermediate Book States
User459558 |
2026-08-21 08:39:55
User459558 LPN LP |
0 | 51 |
|
Risk & Reward Tool
betrading |
2026-08-21 08:28:34
Acro LPN LP |
9 | 2044 |
|
Historical data query
User222332 |
2026-08-21 05:07:15
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Forward Curve Study
User841161 |
2026-08-20 23:07:58
Sierra_Chart Engineering LPN LP |
3 | 122 |
|
TAL - Chart Stats PnL not matching Trades PnL
kvcornie |
2026-08-20 22:32:03
Sierra_Chart Engineering LPN LP |
8 | 100 |
|
Vwap study incorrect following recent update
User240337 |
2026-08-20 22:09:02
Sierra_Chart Engineering LPN LP |
6 | 158 |
|
CVD appears incorrect for stocks - Account Support Ticket
User789875 |
2026-08-20 21:54:34
Sierra_Chart Engineering LPN LP |
4 | 124 |