Support Board
Date/Time: Thu, 29 Oct 2026 01:03:01 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 336 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14550 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 7033 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 589 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 532 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 973 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2164 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18875 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3689 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4915 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23310 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8468 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6881 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108787 |
|
Number of alerts on order fills and cancel
User561354 |
2026-10-29 00:52:00
User719512 LPN LP |
7 | 2470 |
|
Dockable Trade Orders and Positions Window
TraderRob |
2026-10-28 23:50:36
TraderRob LPN LP |
3 | 40 |
|
Issue with Font style selection for CountDown Timer study
moralSL |
2026-10-28 21:36:35
User719512 LPN LP |
2 | 28 |
|
Can not connect to Trading Evaluator
User282741 |
2026-10-28 21:32:19
Sierra_Chart Engineering LPN LP |
1 | 23 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-10-28 21:09:28
Sierra_Chart Engineering LPN LP |
4 | 66 |
|
Title: CME market depth via Denali, user in Iraq
User648931 |
2026-10-28 20:57:46
John - SC Support LPN LP |
1 | 43 |
|
ATR value box?
User181655 |
2026-10-28 20:22:40
John - SC Support LPN LP |
3 | 46 |
|
Number bars cannot be found
User256455 |
2026-10-28 20:19:00
John - SC Support LPN LP |
1 | 38 |
|
DOM Display in the Replay Chart
User804196 |
2026-10-28 20:16:55
John - SC Support LPN LP |
1 | 31 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-10-28 19:57:24
John - SC Support LPN LP |
13 | 198 |
|
[Locked] - Backfill request 18M in 45 min
MarcOh |
2026-10-28 19:44:17
Sierra_Chart Engineering LPN LP |
3 | 154 |
|
Multiple accounts
User572037 |
2026-10-28 19:42:33
User572037 LPN LP |
2 | 67 |
|
SR3 - SOFR market not correct
User547290 |
2026-10-28 19:25:05
John - SC Support LPN LP |
1 | 44 |
|
Inline Documentation
TraderRob |
2026-10-28 17:42:10
TraderRob LPN LP |
0 | 35 |
|
Lagging data feed
Jimmyy |
2026-10-28 17:39:46
Jimmyy LPN LP |
26 | 997 |
|
MNQ Continuous Contract - Dates not found
LittleBB |
2026-10-28 16:26:13
LittleBB LPN LP |
0 | 23 |
|
Spreadsheet System for Trading not submitting automated simulated orders
User993440 |
2026-10-28 15:53:56
User993440 LPN LP |
4 | 73 |
|
historical data
coachted |
2026-10-28 15:27:37
coachted LPN LP |
0 | 26 |
|
"Not connected" - no data feed at all working (trial period started 10 hours ago)
godfatherj |
2026-10-28 14:04:01
John - SC Support LPN LP |
2 | 39 |
|
Account expired
User570415 |
2026-10-28 14:00:43
John - SC Support LPN LP |
3 | 50 |
|
Bar Delta (AskV-BidV) shows 0 on historical XAUUSD 5min bars after reinstall
erbaoerbao |
2026-10-28 13:54:34
John - SC Support LPN LP |
1 | 52 |
|
[User Discussion] - Bar Delta (AskV-BidV) shows 0 on historical XAUUSD 5min bars after reinstall
erbaoerbao |
2026-10-28 13:44:25
John - SC Support LPN LP |
1 | 42 |
|
Windows and Tabs
rondawes |
2026-10-28 02:53:16
Sierra_Chart Engineering LPN LP |
9 | 660 |
|
[User Discussion] - Prop Firms Who Accept Automated Trading Using Sierra Chart Studies
bobstone249 |
2026-10-27 22:48:48
rondawes LPN LP |
1 | 117 |