Support Board
Date/Time: Wed, 18 Mar 2026 13:30:01 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Teton order routing lost connection at 3:50 AM 2026-03-18 US Eastern time
Sierra_Chart Engineering |
2026-03-18 08:53:53
Sierra_Chart Engineering LPN LP |
0 | 43 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-17 15:10:21
Sierra_Chart Engineering LPN LP |
7 | 1390 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4865 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10278 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17398 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1255 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1340 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5156 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4168 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2119 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106023 |
|
Logon authorisation failure
User756826 |
2026-03-18 13:29:27
User756826 LPN LP |
0 | 1 |
|
Multi Time Frame Display
User643802 |
2026-03-18 13:25:12
User643802 LPN LP |
0 | 1 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-18 13:23:00
User151235 LPN LP |
16 | 426 |
|
Rithmic data gaps on continuous contract (MNQM6.CME [CV])
User877534 |
2026-03-18 12:39:11
User877534 LPN LP |
0 | 9 |
|
Teton Depth of market all out of sorts today please advise
zippyzip |
2026-03-18 12:21:02
zippyzip LPN LP |
5 | 119 |
|
Data freeze at 7:30am
User383986 |
2026-03-18 11:32:55
User383986 LPN LP |
8 | 329 |
|
CBOE Volatility Index
FXTWIN |
2026-03-18 10:55:46
FXTWIN LPN LP |
0 | 11 |
|
I need to uninstall and to re-install Sierra Chart platform on my PC.
User479881 |
2026-03-18 10:36:31
Rui S LPN LP |
1 | 16 |
|
Unusual behavior in historical market depth.
User981449 |
2026-03-18 08:12:57
User981449 LPN LP |
0 | 15 |
|
[User Discussion] - Copy all charts to new chartbook
Rustam |
2026-03-18 06:16:27
Rustam LPN LP |
0 | 15 |
|
购买套餐等级
User660904 |
2026-03-18 02:47:05
User660904 LPN LP |
81 | 2709 |
|
[Programming Help] - HIGHER TIMEFRAMES CHARTS NOT VISIBLE FOR ALL SYMBOLS
Musyoka |
2026-03-18 01:44:18
Musyoka LPN LP |
0 | 18 |
|
Volume Graph Period Type in Volume Profile Tool/Study
cfuture |
2026-03-18 01:29:44
cfuture LPN LP |
4 | 96 |
|
Trade Account Monitor: User Profit/Loss Management
User783032 |
2026-03-17 22:28:09
User772499 LPN LP |
7 | 164 |
|
CME data during saturday/sunday
TomC |
2026-03-17 21:56:09
John - SC Support LPN LP |
5 | 89 |
|
No rollover notification for NQ or YM
n8trading |
2026-03-17 21:50:56
Sierra_Chart Engineering LPN LP |
2 | 52 |
|
Difficulty with Reset in Cumulative Delta Bars-Volume and Numbers Bars Calculated Values
drinkcodejava |
2026-03-17 21:43:04
drinkcodejava LPN LP |
4 | 1079 |
|
Clarification on CME Real-Time Data Requirements and Broker Eligibility
User802817 |
2026-03-17 21:33:49
John - SC Support LPN LP |
3 | 258 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-03-17 21:31:40
John - SC Support LPN LP |
7 | 119 |
|
[Programming Help] - Option to dowload Depth File Data via ACSIL
DarkNature |
2026-03-17 19:43:47
AndyB LPN LP |
5 | 897 |
|
T& S with a filter for block trades
nicktrader |
2026-03-17 19:39:32
User111917 LPN LP |
9 | 5168 |
|
Is this sticky resolved? Chart/Chartbook Tabs Visibility Issues. Not in my instance.
User655271 |
2026-03-17 19:28:19
Sierra_Chart Engineering LPN LP |
3 | 86 |
|
Unable to fix the Delayed data feed issue
User779383 |
2026-03-17 19:09:56
John - SC Support LPN LP |
1 | 34 |
|
Continuous Futures: Export Intraday Data to Text is much smaller than expected
User890559 |
2026-03-17 19:05:32
John - SC Support LPN LP |
3 | 47 |
|
question on back-testing
User415537 |
2026-03-17 19:04:35
John - SC Support LPN LP |
1 | 34 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-03-17 19:02:38
Eranox LPN LP |
17 | 2449 |
|
Position Sizing
User78188 |
2026-03-17 17:56:14
cferry LPN LP |
18 | 4551 |
|
Position size calculator
osozero |
2026-03-17 17:45:48
cferry LPN LP |
7 | 2532 |
|
Single prints
paolopens |
2026-03-17 17:33:57
cferry LPN LP |
2 | 231 |