Support Board
Date/Time: Sat, 28 Feb 2026 05:04:13 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4160 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9623 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17099 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1123 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1239 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5018 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4052 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2033 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105832 |
|
Flex RENKO; P&F chart
blt |
2026-02-28 01:46:30
blt LPN LP |
7 | 57 |
|
Display Delta Like Volume Bars (All Bars Above Zero)
magnakobo |
2026-02-27 23:22:57
magnakobo LPN LP |
6 | 144 |
|
Rejected Uniform subscriber agreement
Owen_Jay |
2026-02-27 23:18:40
Owen_Jay LPN LP |
0 | 15 |
|
Market Depth Historical Graph causes little gaps in region dividing line for chart reg 2
TraderBake |
2026-02-27 22:53:34
Sierra_Chart Engineering LPN LP |
3 | 52 |
|
Alert Issue
xlogic314 |
2026-02-27 21:25:30
xlogic314 LPN LP |
8 | 71 |
|
[User Discussion] - Remove 'loading' live footptint boxes
User313639 |
2026-02-27 21:19:51
John - SC Support LPN LP |
1 | 19 |
|
Unable to combine current traded bid and ask volume bars
dTrades1026 |
2026-02-27 20:43:51
John - SC Support LPN LP |
3 | 51 |
|
DTC JSON Compact – External Client Market Data Request Behavior
UserFXGroup |
2026-02-27 20:33:33
John - SC Support LPN LP |
1 | 19 |
|
SC got VERY!!!! unresponsive almost over night without me changing anything.
User138602 |
2026-02-27 20:11:21
User138602 LPN LP |
4 | 103 |
|
Depth Recording in v2882 (Teton CME Routing) – No .depth File Created
User782165 |
2026-02-27 20:06:05
John - SC Support LPN LP |
9 | 118 |
|
live data randomly freezes
User116190 |
2026-02-27 20:03:44
John - SC Support LPN LP |
10 | 256 |
|
Sierra 2882 Update Options Current/Prerelease/Previous Not Working
Marski |
2026-02-27 20:00:29
John - SC Support LPN LP |
1 | 24 |
|
Lost my elaborate Tool Bar
User368639 |
2026-02-27 19:56:31
John - SC Support LPN LP |
3 | 45 |
|
Can not see the market depth on my simulated trading DOM in replay mode
User999001 |
2026-02-27 19:50:44
John - SC Support LPN LP |
1 | 16 |
|
[Programming Help] - Cache issue?
cmack1011 |
2026-02-27 19:28:06
cmack1011 LPN LP |
0 | 20 |
|
[Programming Help] - how to skipping 0 drawings?
User358514 |
2026-02-27 19:20:57
ForgivingComputers.com LPN LP |
2 | 38 |
|
[User Discussion] - connect to MT4
william bolger |
2026-02-27 17:12:59
Eranox LPN LP |
7 | 3505 |
|
CL Volume Roll
User438120 |
2026-02-27 16:55:58
User438120 LPN LP |
10 | 154 |
|
why do I have to pay $280, what kind of package will it be, and how long will it last?
User716459 |
2026-02-27 16:55:05
John - SC Support LPN LP |
6 | 105 |
|
delimitation interval on graph study
User166249 |
2026-02-27 16:52:53
John - SC Support LPN LP |
1 | 22 |
|
Cleaning Data Files
User94606 |
2026-02-27 16:51:06
John - SC Support LPN LP |
16 | 4201 |
|
Empty space the size of a single bar the end of the chart
User813832 |
2026-02-27 16:32:39
User813832 LPN LP |
2 | 44 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-02-27 15:56:03
John - SC Support LPN LP |
1 | 44 |
|
No historical market depth data for CME symbols LE and HE
Flawless Cowboy |
2026-02-27 15:53:19
Sierra_Chart Engineering LPN LP |
5 | 159 |
|
no data for backtesting/replay on candlestick chart
rshahzad13 |
2026-02-27 15:31:02
John - SC Support LPN LP |
1 | 25 |
|
Dom chart
User931951 |
2026-02-27 15:25:28
John - SC Support LPN LP |
14 | 173 |
|
Data not connected
User987354 |
2026-02-27 15:14:39
John - SC Support LPN LP |
2 | 39 |
|
Phantom Fills
Nkrastins |
2026-02-27 14:56:09
Sierra_Chart Engineering LPN LP |
2 | 26 |
|
Unable to see YM CBOT futures Data
User478349 |
2026-02-27 14:49:40
Sierra_Chart Engineering LPN LP |
2 | 35 |
|
CUMULATIVE DELTA BARS VOLUME DIFFERENCE BEETWEEN 2 CHARTS
User166249 |
2026-02-27 14:45:33
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Position Sync Issue - TT Positions Not Reflecting Correctly
User368741 |
2026-02-27 14:36:36
Sierra_Chart Engineering LPN LP |
4 | 66 |