Support Board
Date/Time: Sat, 24 Oct 2026 17:59:15 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14190 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 6695 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 524 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 461 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 914 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2107 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18803 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3640 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4835 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23231 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8424 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6842 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108729 |
|
[User Discussion] - Feature Request: Native On-Chart UI Widgets (Sliders/Buttons) for Interactive Studies
TonyCipriani |
2026-10-24 17:36:12
User719512 LPN LP |
3 | 443 |
|
Moving child windows by 1 pixel
User512353 |
2026-10-24 16:37:10
User613390 LPN LP |
1 | 26 |
|
DTC Type 304 HISTORICAL_ORDER_FILL_RESPONSE
user_xyz |
2026-10-24 16:21:59
user_xyz LPN LP |
0 | 12 |
|
paid with paypal but money didnt show on my balance
ttyouyi |
2026-10-24 12:47:36
ttyouyi LPN LP |
0 | 23 |
|
Denali COMEX Data Licensing – Personal Use with MT5
User372200 |
2026-10-24 11:24:28
User372200 LPN LP |
0 | 28 |
|
Feature Request: Add an End Time / Duration Limit to Download Depth Data from Date-Time
User450833 |
2026-10-24 08:47:39
User450833 LPN LP |
1 | 45 |
|
ES Numbers Bars UI stall during extreme rapid price/VAP expansion
User399230 |
2026-10-24 08:26:43
User399230 LPN LP |
3 | 223 |
|
Large Volume Trade Indicator – marker size proportional to actual trade volume
NikE3 |
2026-10-24 07:32:28
Sierra_Chart Engineering LPN LP |
2 | 156 |
|
Market Dept- CBOE (BATS, IEX, EDGX)
User877866 |
2026-10-24 00:21:09
Sierra_Chart Engineering LPN LP |
6 | 82 |
|
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius |
2026-10-24 00:03:28
Sierra_Chart Engineering LPN LP |
17 | 2379 |
|
Rithmic Direct - DTC: Server list is empty, cannot connect
Ayixad63 |
2026-10-23 22:08:11
John - SC Support LPN LP |
1 | 49 |
|
Using Denali Data Feed with Interactive Brokers Trading (Charts freezing)
gawdar73 |
2026-10-23 22:07:03
John - SC Support LPN LP |
1 | 69 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-23 19:43:31
Sierra_Chart Engineering LPN LP |
13 | 490 |
|
Recurring Billing not Reset with Correct Date
skalaydzhiyski |
2026-10-23 18:04:14
skalaydzhiyski LPN LP |
5 | 58 |
|
Hiding and Unhiding Studies with a Single Command
Deenius |
2026-10-23 16:48:08
User719512 LPN LP |
4 | 334 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-10-23 16:40:36
John - SC Support LPN LP |
1 | 39 |
|
Supported independent simulation-only cleanup and fresh state verification
User408908 |
2026-10-23 16:31:32
John - SC Support LPN LP |
2 | 229 |
|
Snap to Drawings
cfuture |
2026-10-23 16:17:26
John - SC Support LPN LP |
1 | 37 |
|
Denali feed: live MBO for COMEX GC via DTC for my own application
User355695 |
2026-10-23 14:39:43
John - SC Support LPN LP |
3 | 56 |
|
Volume Profile Volume Area Lines issue
User92573 |
2026-10-23 14:15:34
John - SC Support LPN LP |
3 | 120 |
|
Subject: Trial Account – SC Data Not Enabled / MES Chart Not Loading
User908604 |
2026-10-23 13:37:19
John - SC Support LPN LP |
1 | 48 |
|
MES historical market depth data: available date ranges and Package 5 inclusion
rpolu1986 |
2026-10-23 13:36:05
John - SC Support LPN LP |
1 | 67 |
|
Ghost Study running
Jaydtrade |
2026-10-23 12:41:17
Jaydtrade LPN LP |
2 | 154 |
|
Step Trailing Stop moves the stop backward after a manual adjustment
n8trading |
2026-10-23 12:31:30
n8trading LPN LP |
2 | 83 |
|
Cannot connect to Sierra Chart - New Trial Account Inquiry
User733444 |
2026-10-23 07:34:55
Sierra_Chart Engineering LPN LP |
1 | 55 |
|
Feature request: passkey login for sierrachart.com and Sierra Chart
n8trading |
2026-10-22 23:49:25
n8trading LPN LP |
2 | 113 |