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Support Board

Date/Time: Tue, 08 Jul 2025 09:28:28 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Changes to CME Group Options Historical Data
Sierra_Chart Engineering 		2025-06-16 13:45:16
Sierra_Chart Engineering LPN LP 		2 1680
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2025-05-31 03:29:27
User169391 LPN LP 		41 9150
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 3262
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 1960
[Sticky] - Numbers Bars Malfunction/Exception Issue
Sierra_Chart Engineering 		2025-02-13 16:34:22
Sierra_Chart Engineering LPN LP 		47 4235
[Sticky] [Locked] - New Version of Sierra Chart Required for Chat for Correct Timestamps
Sierra_Chart Engineering 		2025-01-07 18:39:07
Sierra_Chart Engineering LPN LP 		0 2064
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1023
[Sticky] [Locked] - Historical End of Day Data for Futures and $ Indices Additional Cost if Over Monthly Limit
Sierra_Chart Engineering 		2024-12-23 15:30:20
Sierra_Chart Engineering LPN LP 		1 2258
[Sticky] [Locked] - Important Notice - Resolving: No trade accounts assigned
Sierra_Chart Engineering 		2024-12-23 06:42:34
Sierra_Chart Engineering LPN LP 		0 1439
[Sticky] [Locked] - What is Sierra Chart Working On
Sierra Chart Engineering 		2024-12-14 20:16:44
Sierra_Chart Engineering LPN LP 		101 87525
[Sticky] [Locked] - Notice: Recent Versions and Order Fills Loaded in Chart | Daily Profit/Loss
Sierra_Chart Engineering 		2024-09-10 10:01:42
Sierra_Chart Engineering LPN LP 		0 1418
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 103327
[Sticky] [Locked] - New Features: Real-time Chartbook Sharing | Server-based Risk Management | NTP Client
Sierra_Chart Engineering 		2024-03-18 22:22:57
Sierra_Chart Engineering LPN LP 		3 3202
[Sticky] [Locked] - Delayed *Streaming* US Equities Consolidated Tape Available to All Users
Sierra_Chart Engineering 		2024-02-11 23:35:21
Sierra_Chart Engineering LPN LP 		12 6827
[Sticky] [Locked] - Resolution of Poor Network IO Performance under Linux/Wine
Sierra_Chart Engineering 		2023-07-27 10:08:35
Sierra_Chart Engineering LPN LP 		0 11672
[Programming Help] - why cant i see the server list in rithmic?
UserARTUR 		2025-07-08 09:16:34
UserARTUR LPN LP 		0 1
Horizontal Relative Drawing Indexes
maxpi 		2025-07-08 09:07:31
User431178 LPN LP 		11 130
Qty and Price Window
nicktrader 		2025-07-08 08:48:27
nicktrader LPN LP 		8 215
ACSIL sc.DailyHigh & sc.DailyLow
Gradient 		2025-07-08 08:02:20
Sierra_Chart Engineering LPN LP 		4 345
Data feed delayed
User353166 		2025-07-08 07:32:32
User353166 LPN LP 		0 3
Flickering Trade Window
Gary Number 2 		2025-07-08 07:21:46
Sierra_Chart Engineering LPN LP 		8 1531
CME Group 1-Ounce Gold (1OZ) Futures
aldairsantos 		2025-07-08 06:46:52
aldairsantos LPN LP 		6 134
[Programming Help] - How to export leve2 snapshot history data?
User492637 		2025-07-08 03:44:54
User492637 LPN LP 		0 19
Windows error code 1450
binaryduke 		2025-07-08 02:11:19
user_xyz LPN LP 		9 647
Monthly Cost
User660392 		2025-07-08 01:00:55
User660392 LPN LP 		0 13
[Programming Help] - Horizontal Volume by Price Feature Request .....
User303857 		2025-07-08 00:50:27
User303857 LPN LP 		7 226
SC freezes
User357195 		2025-07-07 22:30:17
User357195 LPN LP 		7 151
Market Depth missing
User535599 		2025-07-07 22:00:31
User535599 LPN LP 		6 82
Denali 6M Mexican Peso continuous chart is broken
juicebro 		2025-07-07 21:43:32
juicebro LPN LP 		7 69
Does Sierra Chart Support Per-Entry Break-Even Stops?
User855512 		2025-07-07 21:41:14
User855512 LPN LP 		0 19
DataDelay
isataris 		2025-07-07 21:21:30
John - SC Support LPN LP 		1 16
Trade Activity Log
Tynda_venom666 		2025-07-07 21:09:25
John - SC Support LPN LP 		1 21
Trading CFDs
User573977 		2025-07-07 20:59:07
John - SC Support LPN LP 		1 20
Live Streaming Futures Data Options for Service Package 3
User233015 		2025-07-07 20:58:38
John - SC Support LPN LP 		3 40
Request for Feature Improvement - Custom Trading Command - Offset from Reference Price
E1ite51 		2025-07-07 18:50:02
Sierra_Chart Engineering LPN LP 		3 230
Trouble Downloading Market Depth Data
User871314 		2025-07-07 18:47:44
Sierra_Chart Engineering LPN LP 		3 74
Minor UI Glitch
User925540 		2025-07-07 18:00:46
John - SC Support LPN LP 		1 29
Second chartbook in new Instance
Henri Gruen 		2025-07-07 17:59:27
John - SC Support LPN LP 		3 60
Intraday Data File Management > Auto Compress Every Days
User100912 		2025-07-07 17:54:51
John - SC Support LPN LP 		1 16
discounted data
User841206 		2025-07-07 17:47:33
John - SC Support LPN LP 		1 27