Support Board
Date/Time: Tue, 18 Aug 2026 19:14:29 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update, 1-2 week Release Delay
Sierra_Chart Engineering |
2026-08-18 07:17:29
Sierra_Chart Engineering LPN LP |
1 | 122 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 16866 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2502 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9724 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3666 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21663 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7599 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6206 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107674 |
|
Time Zone & Axis:
Rafalitto |
2026-08-18 19:14:08
John - SC Support LPN LP |
2 | 21 |
|
Overcoming the 35 minute Bulk Historical Daily Download time for US stocks
TonyCipriani |
2026-08-18 19:09:45
TonyCipriani LPN LP |
0 | 7 |
|
Specific Intraday Charts Blank/Grey After Loading Chartbook to New Windows PC
User913902 |
2026-08-18 19:09:04
John - SC Support LPN LP |
5 | 57 |
|
have no data
User648276 |
2026-08-18 19:07:20
John - SC Support LPN LP |
1 | 18 |
|
rithmic data feed for funded firms
b1u3lee |
2026-08-18 19:05:04
John - SC Support LPN LP |
14 | 138 |
|
options with teton
Rnn |
2026-08-18 17:53:59
Rnn LPN LP |
0 | 11 |
|
Not Receiving Live Trade Data
User854435 |
2026-08-18 16:50:19
User854435 LPN LP |
0 | 16 |
|
Number Bars - Consolidated Price Levels
Meklon |
2026-08-18 16:08:18
User501309 LPN LP |
6 | 3067 |
|
Do you have this tool? if not, could it be developed?
User121101 |
2026-08-18 16:07:11
John - SC Support LPN LP |
1 | 28 |
|
Do you know how to remove these entry/exit tags?
User121101 |
2026-08-18 16:03:59
John - SC Support LPN LP |
1 | 18 |
|
Rectangle chart drawing properties
User253000 |
2026-08-18 14:56:58
User253000 LPN LP |
0 | 20 |
|
Re-installing WITHOUT my existing charts and files
User463211 |
2026-08-18 14:56:40
User463211 LPN LP |
4 | 118 |
|
Historical intraday availability: expired serial 6E CME contracts (2011-2017)
User928353 |
2026-08-18 14:56:20
John - SC Support LPN LP |
1 | 26 |
|
loading time while changing symbols
davidprudhvihamza |
2026-08-18 14:25:33
John - SC Support LPN LP |
1 | 40 |
|
Package10(Integrated Standard)—support for custom ACSIL studies, VbP & Teton order routing
User281130 |
2026-08-18 14:23:04
John - SC Support LPN LP |
1 | 28 |
|
Volume profile times
User575399 |
2026-08-18 14:18:49
John - SC Support LPN LP |
1 | 52 |
|
Loading Data
RockyTheRescue |
2026-08-18 12:20:36
RockyTheRescue LPN LP |
4 | 81 |
|
SPX_CGI blank historical chart
User928528 |
2026-08-18 12:06:54
User928528 LPN LP |
1 | 31 |
|
[User Discussion] - Is there a client side DTC Protocol server available written in either R or Julia.
Finias |
2026-08-18 11:16:53
Finias LPN LP |
0 | 26 |
|
[User Discussion] - ES (CME) locked market (Bid = Ask) appearing in T&S Bid/Ask records
User145288 |
2026-08-18 07:40:26
User145288 LPN LP |
2 | 85 |
|
MNQ DOM does not work correctly during Chart Replay
User926463 |
2026-08-18 03:19:17
Sierra_Chart Engineering LPN LP |
3 | 141 |
|
v2934 OpenGL errors when closing chartbook
User719512 |
2026-08-18 02:34:22
Sierra_Chart Engineering LPN LP |
13 | 381 |
|
Equity overnight session
Jeff Li |
2026-08-17 22:22:03
Jeff Li LPN LP |
5 | 80 |
|
Order Confirmation Appears Even When It Is Disabled
Deenius |
2026-08-17 22:18:11
Sierra_Chart Engineering LPN LP |
3 | 59 |
|
Round Price Bars to Tick Size Causes CVD Distortion
User789875 |
2026-08-17 21:30:26
Sawtooth LPN LP |
2 | 59 |
|
Add Additional Symbol
User841161 |
2026-08-17 21:25:49
John - SC Support LPN LP |
8 | 174 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-17 20:56:21
John - SC Support LPN LP |
2 | 96 |
|
Random Fills During Replay Outside of Test Period
Gradient |
2026-08-17 20:16:03
John - SC Support LPN LP |
1 | 102 |
|
MNQ Historical Market Depth Availability for Service Package 5
User869123 |
2026-08-17 20:13:34
John - SC Support LPN LP |
1 | 63 |
|
[User Discussion] - Sierra Chart Crossover Fill Graphing Issue
esMike |
2026-08-17 19:49:15
John - SC Support LPN LP |
2 | 88 |