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Support Board


Date/Time: Thu, 12 Nov 2026 00:57:08 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8558
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15380
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 850
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1153
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5199
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23562
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8642
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 7027
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108997
Trade DOM settings not taking effect
Velimir
2026-11-11 23:10:52
User260138 LPN LP
3 325
Indicator Value Label not legible
Trader8080
2026-11-11 22:42:53
John - SC Support LPN LP
5 54
Trade DOM Speed and Responsiveness
dumblydorr
2026-11-11 22:30:00
User46129 LPN LP
13 241
ICE Futures Europe (FTSE 100 futures) data availability and historical data
Montosca
2026-11-11 22:12:58
John - SC Support LPN LP
3 47
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-11 21:36:18
Sierra_Chart Engineering LPN LP
17 314
Before buying Package 11: real-time CME data options for Numbers Bars with a funded Lucid (prop) account (account: kwin1981)
User643122
2026-11-11 20:35:21
John - SC Support LPN LP
1 47
Feature Request: ACSIL Functions for MDI Window Positioning and Multi-Monitor/Desktop Supp
User396
2026-11-11 19:06:17
Sierra_Chart Engineering LPN LP
4 548
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering
2026-11-11 18:19:18
Sierra_Chart Engineering LPN LP
2 604
Volume by Price: (SG6) Colors Bleed Through Value Area (SG20) ln:50 Has no effect
User708541
2026-11-11 18:19:08
John - SC Support LPN LP
1 31
IBKR futures option symbol
WheresMoney
2026-11-11 18:04:18
WheresMoney LPN LP
2 38
VXD (Cboe DJIA Volatility Index) availability in Cboe Global Indices data
t3chn0l0gyst
2026-11-11 17:46:59
John - SC Support LPN LP
1 29
NO market statistics data?
User244327
2026-11-11 17:28:04
User244327 LPN LP
1 33
Chart Replay - P&L resets at midngight - FIX?
HeyUgly
2026-11-11 17:27:54
Tony LPN LP
2 64
Build 2982: market depth historical graph
User117347
2026-11-11 17:07:44
John - SC Support LPN LP
1 43
ACSIL programming concept questions
User512353
2026-11-11 16:22:39
User719512 LPN LP
1 45
[User Discussion] - Question
User437588
2026-11-11 15:21:48
User437588 LPN LP
0 38
Allowed use: own ACSIL study on historical CME tick data, export of study results only
User365934
2026-11-11 13:46:00
John - SC Support LPN LP
1 48
Running Sierra Chart with a custom ACSIL DLL on a VPS - licence and CME real-time data
User291209
2026-11-11 13:41:45
John - SC Support LPN LP
1 51
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335
2026-11-11 05:15:06
User751630 LPN LP
7 1445
DTC paper-only attestation and service-change command binding (2980)
User526199
2026-11-11 03:21:18
Sierra_Chart Engineering LPN LP
1 108
Problem Authorizing User for a new Custom Study
Meklon
2026-11-11 01:24:34
User719512 LPN LP
5 133
[Programming Help] - Custom Study Remote Build or custom study enumeration changes lately??
User275839
2026-11-10 22:38:40
User275839 LPN LP
3 67
Missing data
User579290
2026-11-10 21:43:09
User579290 LPN LP
2 54
Problem with system speed with chartbook share
User415279
2026-11-10 21:24:13
John - SC Support LPN LP
4 77
Can't move stop loss on ES, but can in ZN
pinetrades
2026-11-10 21:18:47
Sierra_Chart Engineering LPN LP
10 144
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius
2026-11-10 20:45:28
Sierra_Chart Engineering LPN LP
2 113
Having lots of trouble connecting today - now cannot connect at all
User558370
2026-11-10 20:15:57
John - SC Support LPN LP
3 71
Request for Full Refund of $70 (Subscription & Remaining Balance)
User726310
2026-11-10 19:33:03
John - SC Support LPN LP
1 60
Trade order error - CQG order update. Status: Rejected
User12
2026-11-10 18:57:46
John - SC Support LPN LP
1 48
Sierra-TWS API: sell
user509211
2026-11-10 17:10:04
user509211 LPN LP
2 173
Trading Locked feature
User531621
2026-11-10 16:11:34
User531621 LPN LP
0 40