Support Board
Date/Time: Fri, 27 Feb 2026 15:59:16 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4143 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9614 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17095 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1123 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1238 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5013 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4050 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2033 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105827 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-02-27 15:56:03
John - SC Support LPN LP |
1 | 23 |
|
No historical market depth data for CME symbols LE and HE
Flawless Cowboy |
2026-02-27 15:53:19
Sierra_Chart Engineering LPN LP |
5 | 151 |
|
why do I have to pay $280, what kind of package will it be, and how long will it last?
User716459 |
2026-02-27 15:52:03
User716459 LPN LP |
5 | 82 |
|
Depth Recording in v2882 (Teton CME Routing) – No .depth File Created
User782165 |
2026-02-27 15:52:00
John - SC Support LPN LP |
5 | 88 |
|
SC got VERY!!!! unresponsive almost over night without me changing anything.
User138602 |
2026-02-27 15:37:13
User138602 LPN LP |
3 | 52 |
|
delimitation interval on graph study
User166249 |
2026-02-27 15:31:14
User166249 LPN LP |
0 | 4 |
|
no data for backtesting/replay on candlestick chart
rshahzad13 |
2026-02-27 15:31:02
John - SC Support LPN LP |
1 | 22 |
|
Unable to combine current traded bid and ask volume bars
dTrades1026 |
2026-02-27 15:29:22
John - SC Support LPN LP |
1 | 29 |
|
Dom chart
User931951 |
2026-02-27 15:25:28
John - SC Support LPN LP |
14 | 155 |
|
CL Volume Roll
User438120 |
2026-02-27 15:22:03
John - SC Support LPN LP |
9 | 139 |
|
Cleaning Data Files
User94606 |
2026-02-27 15:16:02
Sean mulcahy LPN LP |
15 | 4182 |
|
Data not connected
User987354 |
2026-02-27 15:14:39
John - SC Support LPN LP |
2 | 26 |
|
Lost my elaborate Tool Bar
User368639 |
2026-02-27 15:11:37
John - SC Support LPN LP |
1 | 12 |
|
Phantom Fills
Nkrastins |
2026-02-27 14:56:09
Sierra_Chart Engineering LPN LP |
2 | 14 |
|
Unable to see YM CBOT futures Data
User478349 |
2026-02-27 14:49:40
Sierra_Chart Engineering LPN LP |
2 | 20 |
|
CUMULATIVE DELTA BARS VOLUME DIFFERENCE BEETWEEN 2 CHARTS
User166249 |
2026-02-27 14:45:33
Sierra_Chart Engineering LPN LP |
1 | 8 |
|
Position Sync Issue - TT Positions Not Reflecting Correctly
User368741 |
2026-02-27 14:36:36
Sierra_Chart Engineering LPN LP |
4 | 58 |
|
Alert Issue
xlogic314 |
2026-02-27 14:34:24
Sierra_Chart Engineering LPN LP |
1 | 22 |
|
Empty space the size of a single bar the end of the chart
User813832 |
2026-02-27 13:53:22
User813832 LPN LP |
0 | 22 |
|
how to skipping 0 drawings?
User358514 |
2026-02-27 12:01:45
User358514 LPN LP |
1 | 19 |
|
[ACSIL] - Feature request, Global Cache
backinblack |
2026-02-27 10:09:04
backinblack LPN LP |
3 | 105 |
|
Current traded Ask minus Bid Vol colors minor bug
User165981 |
2026-02-27 06:14:11
Sierra_Chart Engineering LPN LP |
1 | 32 |
|
MBO Data related question
ejtrader |
2026-02-27 06:13:39
Sierra_Chart Engineering LPN LP |
9 | 1788 |
|
Deribit DVOL Index
User99728 |
2026-02-27 05:07:01
User99728 LPN LP |
0 | 18 |
|
TELPHONE CALL BECAUSE EVERYTHINGIS MESSED UP
ArchitechTrader |
2026-02-27 02:58:55
Sierra_Chart Engineering LPN LP |
10 | 148 |
|
Adjusting chart settings scrolls window tab list to end
User629461 |
2026-02-27 01:40:04
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
Availability of real-time CME futures data for Myanmar residents
User191301 |
2026-02-26 22:12:02
SC Support LPN LP |
2 | 43 |
|
Interactive Brokers - Ticker Limits - Something has Changed
User63042 |
2026-02-26 22:02:02
Sierra_Chart Engineering LPN LP |
4 | 60 |
|
Stochastic Momentum Indicator (SMI) Not Always Completing Lines At Close Of Bar?
Whiskers |
2026-02-26 22:00:02
Sierra_Chart Engineering LPN LP |
3 | 44 |
|
TPO singles area value label position erratic
User512353 |
2026-02-26 21:34:12
Sierra_Chart Engineering LPN LP |
5 | 80 |
|
Market Depth Historical Graph causes little gaps in region dividing line for chart reg 2
TraderBake |
2026-02-26 20:39:39
TraderBake LPN LP |
2 | 42 |