Support Board
Date/Time: Wed, 18 Mar 2026 23:56:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Teton order routing lost connection at 3:50 AM 2026-03-18 US Eastern time
Sierra_Chart Engineering |
2026-03-18 21:31:18
Sierra_Chart Engineering LPN LP |
1 | 127 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-17 15:10:21
Sierra_Chart Engineering LPN LP |
7 | 1421 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4872 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10299 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17402 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1255 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1342 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5156 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4171 |
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[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2120 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106030 |
|
Feature Request: Momentum Tails
BlueVein |
2026-03-18 23:07:25
Sébastien LPN LP |
24 | 6238 |
|
Cannot customize the colors in the Chart Drawing shortcut menu
User771976 |
2026-03-18 22:29:25
User771976 LPN LP |
0 | 4 |
|
UNABLE TO D0WNLOAD RUSSELL 2OOO STOCK CHART (RUT)
User452635 |
2026-03-18 21:31:08
John - SC Support LPN LP |
1 | 11 |
|
Refund
User285891 |
2026-03-18 21:14:49
John - SC Support LPN LP |
1 | 26 |
|
Trade Account Monitor: User Profit/Loss Management
User783032 |
2026-03-18 20:35:18
John - SC Support LPN LP |
11 | 196 |
|
Data freeze at 7:30am
User383986 |
2026-03-18 19:58:43
User383986 LPN LP |
10 | 370 |
|
Logon authorisation failure
User756826 |
2026-03-18 19:40:57
User756826 LPN LP |
6 | 44 |
|
HIGHER TIMEFRAMES CHARTS NOT VISIBLE FOR ALL SYMBOLS
Musyoka |
2026-03-18 18:11:04
Musyoka LPN LP |
2 | 39 |
|
[User Discussion] - Need help with ECIVWAPAnchor V1.5
User874265 |
2026-03-18 17:46:40
User874265 LPN LP |
0 | 17 |
|
Multi Time Frame Display
User643802 |
2026-03-18 17:20:25
John - SC Support LPN LP |
5 | 51 |
|
Question about quantity on Nasdaq
User488261 |
2026-03-18 16:49:56
John - SC Support LPN LP |
1 | 31 |
|
How to keep data working between Logins
User488391 |
2026-03-18 16:39:06
John - SC Support LPN LP |
1 | 19 |
|
Sierra Chart Suddenly closing in a blink
aseef |
2026-03-18 15:04:21
John - SC Support LPN LP |
1 | 37 |
|
Rithmic data gaps on continuous contract (MNQM6.CME [CV])
User877534 |
2026-03-18 14:58:31
John - SC Support LPN LP |
1 | 29 |
|
CBOE Volatility Index
FXTWIN |
2026-03-18 14:54:32
John - SC Support LPN LP |
1 | 28 |
|
I need to uninstall and to re-install Sierra Chart platform on my PC.
User479881 |
2026-03-18 14:47:51
John - SC Support LPN LP |
2 | 40 |
|
Unusual behavior in historical market depth.
User981449 |
2026-03-18 14:44:53
John - SC Support LPN LP |
1 | 30 |
|
购买套餐等级
User660904 |
2026-03-18 14:40:25
John - SC Support LPN LP |
82 | 2730 |
|
Volume Graph Period Type in Volume Profile Tool/Study
cfuture |
2026-03-18 14:34:49
John - SC Support LPN LP |
5 | 105 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-18 14:29:23
Sierra_Chart Engineering LPN LP |
20 | 461 |
|
Teton Depth of market all out of sorts today please advise
zippyzip |
2026-03-18 12:21:02
zippyzip LPN LP |
5 | 133 |
|
Copy all charts to new chartbook
Rustam |
2026-03-18 06:16:27
Rustam LPN LP |
0 | 29 |
|
CME data during saturday/sunday
TomC |
2026-03-17 21:56:09
John - SC Support LPN LP |
5 | 101 |
|
No rollover notification for NQ or YM
n8trading |
2026-03-17 21:50:56
Sierra_Chart Engineering LPN LP |
2 | 60 |
|
Difficulty with Reset in Cumulative Delta Bars-Volume and Numbers Bars Calculated Values
drinkcodejava |
2026-03-17 21:43:04
drinkcodejava LPN LP |
4 | 1083 |
|
Clarification on CME Real-Time Data Requirements and Broker Eligibility
User802817 |
2026-03-17 21:33:49
John - SC Support LPN LP |
3 | 262 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-03-17 21:31:40
John - SC Support LPN LP |
7 | 127 |
|
[Programming Help] - Option to dowload Depth File Data via ACSIL
DarkNature |
2026-03-17 19:43:47
AndyB LPN LP |
5 | 901 |
|
T& S with a filter for block trades
nicktrader |
2026-03-17 19:39:32
User111917 LPN LP |
9 | 5170 |