Support Board
Date/Time: Fri, 13 Nov 2026 17:25:28 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 8714 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 15469 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 875 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1170 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5236 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23583 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8665 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 7036 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 109017 |
|
Vertical Line Tool
User547290 |
2026-11-13 16:47:41
User547290 LPN LP |
2 | 27 |
|
Data freeze at 7:30am
User383986 |
2026-11-13 16:40:48
User383986 LPN LP |
25 | 1355 |
|
Payment cost
User563703 |
2026-11-13 16:04:23
John - SC Support LPN LP |
1 | 49 |
|
Please add BoxcarTrading to Rithmic server list
gambcl |
2026-11-13 15:59:07
gambcl LPN LP |
2 | 56 |
|
Trading Locked feature
User531621 |
2026-11-13 15:58:39
John - SC Support LPN LP |
2 | 76 |
|
EUREX DOM glitches - both bids and offers displaed at the same price
User282741 |
2026-11-13 15:21:22
User282741 LPN LP |
0 | 42 |
|
Trade DOM Speed and Responsiveness
dumblydorr |
2026-11-13 15:18:46
User46129 LPN LP |
21 | 468 |
|
User Can't Connect to Denali Exchange Data Feed
User510765 |
2026-11-13 13:59:42
Sierra_Chart Engineering LPN LP |
1 | 26 |
|
Programmatic Access to Historical Market Depth (.depth) Files
User213942 |
2026-11-13 04:33:40
Sierra_Chart Engineering LPN LP |
1 | 58 |
|
Volume by Price: (SG6) Colors Bleed Through Value Area (SG20) ln:50 Has no effect
User708541 |
2026-11-13 02:36:21
User708541 LPN LP |
6 | 112 |
|
Channel Values Display
Trader8080 |
2026-11-13 00:53:13
User719512 LPN LP |
1 | 48 |
|
Indicator Value Label not legible
Trader8080 |
2026-11-13 00:08:18
Trader8080 LPN LP |
6 | 96 |
|
[User Discussion] - Question
User437588 |
2026-11-12 23:56:06
ForgivingComputers.com LPN LP |
1 | 80 |
|
Graphic Settings
User688525 |
2026-11-12 23:53:26
User688525 LPN LP |
3 | 78 |
|
Platform Questions before coming on board.
User694072 |
2026-11-12 22:28:34
Sierra_Chart Engineering LPN LP |
1 | 71 |
|
Incorrect data/visual display?
ASTrader036 |
2026-11-12 22:23:55
ASTrader036 LPN LP |
7 | 80 |
|
Feature Request: ACSIL Functions for MDI Window Positioning and Multi-Monitor/Desktop Supp
User396 |
2026-11-12 21:54:09
User582707 LPN LP |
5 | 593 |
|
Integration with Interactive Brokers
User849677 |
2026-11-12 21:03:26
John - SC Support LPN LP |
1 | 54 |
|
Temporarly pause data feed during my vacation time
User205052 |
2026-11-12 20:43:40
John - SC Support LPN LP |
26 | 1690 |
|
No real-time data for ESZ26-CME since 06:24:53 UTC (SC Data)
Ovy |
2026-11-12 20:40:06
John - SC Support LPN LP |
3 | 89 |
|
CQG Data
User684034 |
2026-11-12 20:31:31
John - SC Support LPN LP |
23 | 869 |
|
Random Freezing of the chart
LongShortz |
2026-11-12 17:13:08
John - SC Support LPN LP |
22 | 1458 |
|
DOM
AKR |
2026-11-12 15:21:05
John - SC Support LPN LP |
11 | 340 |
|
ICE Futures Europe (FTSE 100 futures) data availability and historical data
Montosca |
2026-11-12 15:02:49
John - SC Support LPN LP |
5 | 127 |
|
Trade DOM settings not taking effect
Velimir |
2026-11-12 14:55:13
John - SC Support LPN LP |
4 | 360 |
|
Changing a Custom Symbol Via ACSIL
User900285 |
2026-11-12 03:12:56
User900285 LPN LP |
0 | 58 |
|
[Programming Help] - Cannot compile Custom Studies
jsob |
2026-11-11 21:36:18
Sierra_Chart Engineering LPN LP |
17 | 353 |
|
Before buying Package 11: real-time CME data options for Numbers Bars with a funded Lucid (prop) account (account: kwin1981)
User643122 |
2026-11-11 20:35:21
John - SC Support LPN LP |
1 | 83 |
|
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering |
2026-11-11 18:19:18
Sierra_Chart Engineering LPN LP |
2 | 690 |
|
IBKR futures option symbol
WheresMoney |
2026-11-11 18:04:18
WheresMoney LPN LP |
2 | 65 |
|
VXD (Cboe DJIA Volatility Index) availability in Cboe Global Indices data
t3chn0l0gyst |
2026-11-11 17:46:59
John - SC Support LPN LP |
1 | 50 |