Support Board
Date/Time: Thu, 11 Jun 2026 05:24:24 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Teton Order Routing Server Restart Today 5:10 PM Eastern Time
Sierra_Chart Engineering |
2026-06-10 20:13:04
Sierra_Chart Engineering LPN LP |
0 | 85 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12093 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7127 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2682 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20166 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6914 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1789 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1826 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5664 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4739 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106860 |
|
US Midwest NTP Introducing Data Delay
cmet |
2026-06-11 05:15:38
Sierra_Chart Engineering LPN LP |
3 | 33 |
|
teton isn't connecting
User849502 |
2026-06-11 05:11:09
Sierra_Chart Engineering LPN LP |
1 | 33 |
|
Historical Intraday Data Not Downloading Far Enough Back - MBTM2
User937378 |
2026-06-11 04:00:48
User937378 LPN LP |
3 | 27 |
|
US 10YR treasury yield real time data
MatZer0 |
2026-06-10 23:58:58
TonyCipriani LPN LP |
13 | 3161 |
|
Alerts
Jimmyy |
2026-06-10 23:57:20
TonyCipriani LPN LP |
34 | 5357 |
|
Trade tool as in TradingView
al-right |
2026-06-10 23:45:28
TonyCipriani LPN LP |
51 | 7528 |
|
MNQ data bars not showing for current day
User518877 |
2026-06-10 23:39:31
User518877 LPN LP |
9 | 86 |
|
Somethin wrong with MBO
User682437 |
2026-06-10 22:17:15
Sierra_Chart Engineering LPN LP |
7 | 100 |
|
Question about ExampleChartbook charts 1-25
User296528 |
2026-06-10 21:14:02
John - SC Support LPN LP |
4 | 67 |
|
Apparent Depth Data Issue with Certain Servers
CC208 |
2026-06-10 20:55:11
zippyzip LPN LP |
8 | 161 |
|
Order ID's not matching the MBP orders
dunnuh |
2026-06-10 20:53:48
dunnuh LPN LP |
4 | 51 |
|
could not execute any orders through Sierra Chart.
sten |
2026-06-10 20:53:36
John - SC Support LPN LP |
1 | 33 |
|
Charts stop updating and require Reconnect
qkzguto |
2026-06-10 20:35:40
John - SC Support LPN LP |
14 | 137 |
|
Sub-instances stop trading after parent locks trading
User238701 |
2026-06-10 20:15:30
John - SC Support LPN LP |
1 | 25 |
|
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF |
2026-06-10 19:11:18
Sierra_Chart Engineering LPN LP |
13 | 322 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-06-10 19:09:50
John - SC Support LPN LP |
10 | 639 |
|
Rithmic Historical Data not downloading
User469571 |
2026-06-10 19:06:55
John - SC Support LPN LP |
4 | 2648 |
|
TradeActivityLog Question
coachted |
2026-06-10 19:03:33
John - SC Support LPN LP |
3 | 38 |
|
Charts and DOM freeze during headlines
User454729 |
2026-06-10 18:54:57
John - SC Support LPN LP |
6 | 89 |
|
Question Regarding ImbalanceData Fields in Quote Board and ACSIL
ramsoft2003 |
2026-06-10 18:44:00
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Chart is not displayed after upgrade
amirN |
2026-06-10 18:42:54
amirN LPN LP |
11 | 134 |
|
dupe, do not read
User250571 |
2026-06-10 18:41:33
John - SC Support LPN LP |
1 | 39 |
|
Please add 10USNote to the CFD - FXCM(realtime)
NotIll |
2026-06-10 18:36:07
Sierra_Chart Engineering LPN LP |
1 | 74 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-10 18:20:24
Sierra_Chart Engineering LPN LP |
3 | 81 |
|
Question
User437588 |
2026-06-10 18:16:43
John - SC Support LPN LP |
11 | 169 |
|
Rendering problems in subinstance
User512353 |
2026-06-10 17:36:18
User512353 LPN LP |
2 | 32 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-10 16:34:23
Island_Trader LPN LP |
5 | 193 |
|
Any chance of a line added when using
Calculus |
2026-06-10 15:55:00
John - SC Support LPN LP |
1 | 30 |
|
Alert on a line not triggering
User213504 |
2026-06-10 15:18:32
John - SC Support LPN LP |
6 | 52 |