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Support Board


Date/Time: Sat, 07 Nov 2026 12:15:00 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8127
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15107
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 769
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1101
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5103
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23473
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8589
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6974
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108936
User defined variables - Spreadsheet system for trading
Judge Kilday
2026-11-07 11:12:25
Judge Kilday LPN LP
0 5
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-07 11:10:40
User623444 LPN LP
10 122
Numbers bars OPTION REAL Transparency!
TopGunTrader
2026-11-07 11:00:30
gammamale LPN LP
2 545
Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius
2026-11-07 09:01:30
Deenius LPN LP
0 20
Download Server Issues?
ondafringe
2026-11-07 07:55:22
Sierra_Chart Engineering LPN LP
7 127
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786
2026-11-07 07:40:13
Sierra_Chart Engineering LPN LP
2 93
Latest Release
Jim_W
2026-11-07 07:39:29
Sierra_Chart Engineering LPN LP
11 435
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt
2026-11-07 07:12:36
Sierra_Chart Engineering LPN LP
10 450
Tools / Global and Symbol Cursor On
User679384
2026-11-07 05:42:09
User679384 LPN LP
0 18
Data issues
User987069
2026-11-07 04:38:24
Sierra_Chart Engineering LPN LP
7 162
Different Chart VWAPs not aligning
Selfmadejared
2026-11-07 01:31:14
Selfmadejared LPN LP
0 26
Free Trial - Market Data Services Not Enabled
User413239
2026-11-07 00:03:17
User413239 LPN LP
0 29
New installation on the same computer cannot log in:
User422396
2026-11-06 23:18:26
Sierra_Chart Engineering LPN LP
6 301
Risk management feature
Jimmyy
2026-11-06 21:10:20
Jimmyy LPN LP
0 46
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353
2026-11-06 20:56:17
John - SC Support LPN LP
14 378
US Equities Intraday Historical Data Only Available Since May 2026 (SPY, QQQ, etc.)
User330797
2026-11-06 20:39:00
John - SC Support LPN LP
7 92
Chart discrepancy
User852686
2026-11-06 15:44:59
John - SC Support LPN LP
1 50
Random Freezing of the chart
LongShortz
2026-11-06 15:42:02
John - SC Support LPN LP
20 1346
VXN CGI
User69533
2026-11-06 15:37:46
John - SC Support LPN LP
1 40
Issues while playing chart replay
User236869
2026-11-06 15:29:14
John - SC Support LPN LP
1 59
DOM
AKR
2026-11-06 15:22:03
John - SC Support LPN LP
9 254
Sierra-TWS API: sell
user509211
2026-11-06 15:16:56
John - SC Support LPN LP
1 92
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987
2026-11-06 11:34:47
gz6969 LPN LP
4 1951
[Programming Help] - Updated newest version Errors in the log
User303857
2026-11-06 07:30:27
Sierra_Chart Engineering LPN LP
1 61
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek
2026-11-06 00:32:22
User719512 LPN LP
2 260
package cancellation and refund
User157679
2026-11-05 20:18:16
John - SC Support LPN LP
1 63
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335
2026-11-05 19:58:39
User719512 LPN LP
6 1390
Trade Not Executing on TPT connection
User551991
2026-11-05 16:41:31
User551991 LPN LP
4 70
Dom not providing trade fill data.
User473031
2026-11-05 16:40:03
John - SC Support LPN LP
1 57