Support Board
Date/Time: Wed, 22 Jul 2026 19:15:45 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 15081 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9155 |
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[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3196 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21155 |
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7287 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2133 |
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[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2073 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5990 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 5048 |
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[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107330 |
|
Not able to make trades
User553639 |
2026-07-22 19:09:33
User553639 LPN LP |
4 | 55 |
|
[Programming Help] - SpreadSheet Entry and Exit formulas
alexo2022 |
2026-07-22 18:34:31
John - SC Support LPN LP |
11 | 202 |
|
Why VbP Reset button is not clearing all of the selected VbP, and always leaves some of it
User725581 |
2026-07-22 17:35:52
User725581 LPN LP |
2 | 36 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-07-22 17:21:23
John - SC Support LPN LP |
14 | 1483 |
|
Position disappears off of chart and DOM
John M |
2026-07-22 17:11:47
John - SC Support LPN LP |
1 | 24 |
|
Sierra Chart Trade Activity Log / DPL Showing Incorrect Trade Data
johnnyboy |
2026-07-22 17:08:32
John - SC Support LPN LP |
10 | 145 |
|
RTH Troubleshooting
User940141 |
2026-07-22 16:54:49
User708541 LPN LP |
6 | 70 |
|
VBP resetting time
User988582 |
2026-07-22 16:42:24
John - SC Support LPN LP |
1 | 25 |
|
Delayed Charts
User744195 |
2026-07-22 16:29:28
John - SC Support LPN LP |
3 | 35 |
|
MBO-allow minimum market by order quantity lower than 3
Data Trader |
2026-07-22 12:41:48
Cyberdogk9 LPN LP |
10 | 966 |
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Incorrect PNL during live trading
User338995 |
2026-07-22 04:30:41
User338995 LPN LP |
12 | 129 |
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SC2929 unresponsive during chartbook loading
User512353 |
2026-07-21 23:19:17
User512353 LPN LP |
0 | 27 |
|
Coloring Every 10th Volume Bar White
User619465 |
2026-07-21 21:30:53
User619465 LPN LP |
2 | 81 |
|
Historical data wont download for ES only
User216753 |
2026-07-21 21:09:52
John - SC Support LPN LP |
3 | 48 |
|
VbP and Volume Value Area Bars MisMatch
Gradient |
2026-07-21 19:58:02
John - SC Support LPN LP |
3 | 63 |
|
Symbol Name Label-Studies
User841161 |
2026-07-21 19:54:46
John - SC Support LPN LP |
9 | 91 |
|
Order Cancellation
6Jack6Jones6 |
2026-07-21 16:53:28
John - SC Support LPN LP |
23 | 219 |
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Lost All Settings - How To Restore?
User450463 |
2026-07-21 16:52:10
John - SC Support LPN LP |
4 | 73 |
|
SIMEX/SGX Singapore eod of day data
User126012 |
2026-07-21 16:29:47
User126012 LPN LP |
0 | 49 |
|
Moving from Version 2922 to 2929 - Price Value Column Issue in FootPrint Chart
User650590 |
2026-07-21 15:59:08
User650590 LPN LP |
4 | 95 |
|
[Programming Help] - ChartsToReplay setting within n_ACSIL::s_ChartReplayParameters not working
User864728 |
2026-07-21 14:54:08
User907968 LPN LP |
4 | 798 |
|
Compatibility with Windows 11 ARM (NVIDIA RTX Spark)
marctrader2 |
2026-07-21 14:33:05
ForgivingComputers.com LPN LP |
2 | 146 |
|
Volume profile vpoc issues. in:32 the issue
Jaydtrade |
2026-07-21 14:23:11
John - SC Support LPN LP |
4 | 140 |
|
billing
User473031 |
2026-07-21 14:18:18
John - SC Support LPN LP |
1 | 36 |
|
What service packages would I need for each of these options?
User891371 |
2026-07-21 14:14:35
John - SC Support LPN LP |
1 | 63 |
|
Slow lag response time
User303857 |
2026-07-21 14:04:45
John - SC Support LPN LP |
1 | 52 |
|
information
User415537 |
2026-07-21 14:01:40
John - SC Support LPN LP |
5 | 219 |
|
[Programming Help] - GetBid/AskMarketLimitOrdersForPrice returns zero in standalone Trade DOM
User860690 |
2026-07-21 05:00:57
Sierra_Chart Engineering LPN LP |
2 | 157 |
|
ES Futures Data Loading Partially
User407944 |
2026-07-21 02:56:54
User407944 LPN LP |
1 | 51 |