Support Board
Date/Time: Mon, 08 Dec 2025 09:29:34 +0000
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
View Count: 14844
| [2025-11-28 15:23:08] |
| TonyCipriani - Posts: 63 |
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For any Android users, you should turn off battery optimization and switch to Websockets to make it work properly. For a long time, I wasn't getting notifications sent unless I refreshed daily. These past two weeks, I'm finally getting notifications without having to refresh.
Date Time Of Last Edit: 2025-11-28 15:23:35
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 Screenshot_20251110-003616.png / V - Attached On 2025-11-28 15:20:06 UTC - Size: 158.49 KB - 92 views |
| [2025-11-30 19:33:38] |
| FXTWIN - Posts: 3 |
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Working for me perfectly now with TonyCipriani's advice Thank you |
| [2025-12-07 08:47:35] |
| Sierra_Chart Engineering - Posts: 21710 |
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We have made some changes to the messages which are sent through the ntfy app. You will no longer get messages more often than 15 seconds. This is to regulate the flow of messages to prevent hitting service provider limits and causing lost messages. We discovered, a small issue with the sending of messages which could cause a message to not be sent if there is already an outstanding message being sent. This problem is now resolved. With the two changes, there should be more reliable message delivery and we still are going to be working on direct Google Firebase integration, which will not require the ntfy app. Nevertheless you can continue to use the ntfy app. Update: One thing we want to make clear, with the sending of messages to the ntfy app, no more often than 15 seconds, is that all of the messages that are sent from a particular chat, usually a private group receiving alerts, are combined together over that 15 second time and sent as one notification message to the ntfy app. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-07 19:02:09
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