Support Board
Date/Time: Wed, 07 Jan 2026 17:54:15 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-07 08:23:03
Sierra_Chart Engineering LPN LP |
50 | 6326 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2025-12-31 03:36:39
Sierra_Chart Engineering LPN LP |
5 | 934 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3276 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 667 |
|
[Sticky] [Locked] - The Story of Crown Castle (Telecom). The Terrible Experience and the Outstanding Matter
Sierra_Chart Engineering |
2025-12-28 00:44:14
Sierra_Chart Engineering LPN LP |
3 | 374 |
|
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2025-12-07 08:47:35
Sierra_Chart Engineering LPN LP |
51 | 15441 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 865 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4651 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3634 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1811 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105251 |
|
Detached charts, focus in chart tabs and hotkeys with 'Alt' button
MandelBro |
2026-01-07 17:47:36
MandelBro LPN LP |
0 | 1 |
|
Trend Line Not Matching Up
User818481 |
2026-01-07 17:47:00
User818481 LPN LP |
0 | 1 |
|
How to change the Extend chart DOM accross entire chart default keys
shaanbullet |
2026-01-07 17:41:36
shaanbullet LPN LP |
0 | 3 |
|
Version 2849
Dennis B. |
2026-01-07 17:20:13
Dennis B. LPN LP |
5 | 146 |
|
import and install a chatbook
User688133 |
2026-01-07 17:17:11
User688133 LPN LP |
0 | 4 |
|
Prevent Trade Window for Chart to pop up
fried4104 |
2026-01-07 16:57:40
fried4104 LPN LP |
15 | 194 |
|
Inability to add funds in sim account
User928886 |
2026-01-07 16:49:38
User928886 LPN LP |
2 | 18 |
|
[Programming Help] - ACSIL Replay Control
User213910 |
2026-01-07 16:48:07
Tony LPN LP |
1 | 27 |
|
Bar Based Backtest blocked (-8998) despite correct AutoTrade settings (ACSIL)
User105070 |
2026-01-07 16:46:08
John - SC Support LPN LP |
1 | 9 |
|
Order Execution / Flatten Failure Review Request
User785790 |
2026-01-07 16:44:59
John - SC Support LPN LP |
1 | 13 |
|
EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
User197029 |
2026-01-07 16:17:07
John - SC Support LPN LP |
10 | 127 |
|
Current price bar doesn't start on left side of chart
User49270 |
2026-01-07 16:11:55
John - SC Support LPN LP |
3 | 80 |
|
VbP Study
User256728 |
2026-01-07 16:10:17
John - SC Support LPN LP |
1 | 23 |
|
About rollover date for CME and EUREX futures
User395175 |
2026-01-07 15:52:09
John - SC Support LPN LP |
1 | 28 |
|
How to set Alerts for ATR?
Jethro Go |
2026-01-07 15:51:06
Jethro Go LPN LP |
2 | 40 |
|
Order saying rejected but still active
User789271 |
2026-01-07 15:35:13
John - SC Support LPN LP |
1 | 20 |
|
Sierra Chart Login Error: Timeout error. There was no response
User480295 |
2026-01-07 15:18:01
John - SC Support LPN LP |
6 | 89 |
|
Make Chart Studies Window Bigger
ephi144 |
2026-01-07 12:15:40
Chris32 LPN LP |
11 | 2397 |
|
Can't close a position
KevinGordillo |
2026-01-07 08:03:31
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
MDI Virtual Space - Keyboard Shortcuts for Navigation?
gcUserStudies |
2026-01-07 07:59:10
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Window Issues - Cosmetic
User450463 |
2026-01-07 03:02:21
User450463 LPN LP |
5 | 156 |
|
New Version Spreadsheet Studies Title Bar messed up BUG
TopGunTrader |
2026-01-06 23:47:44
Sierra_Chart Engineering LPN LP |
2 | 46 |
|
Explaining the Differences in Entry DateTime Between Accurate Replay and Forward Testing
Apollonia |
2026-01-06 22:58:49
Apollonia LPN LP |
9 | 322 |
|
Inaccurate Entry
ASTrader036 |
2026-01-06 21:58:22
ASTrader036 LPN LP |
2 | 40 |
|
[User Discussion] - Linux
ertrader |
2026-01-06 20:57:26
Sierra_Chart Engineering LPN LP |
790 | 102600 |
|
[Locked] - Good News: Chat, Remote Alerts, Screen Sharing now Should Work on Linux/Wine/Mac/Crossover
Sierra_Chart Engineering |
2026-01-06 20:54:28
Sierra_Chart Engineering LPN LP |
6 | 1976 |