Support Board
Date/Time: Mon, 05 Oct 2026 15:45:22 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 4646 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP |
20 | 12087 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 635 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1814 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18397 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3351 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4491 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22801 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8193 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6664 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108409 |
|
How to change OHLC values based on cursor position?
LittleBB |
2026-10-05 15:42:41
LittleBB LPN LP |
0 | 1 |
|
Trial Package Active but SC Data Not Enabled
User213061 |
2026-10-05 15:14:30
User213061 LPN LP |
2 | 44 |
|
Not receiving CME data
Uppsalafish |
2026-10-05 14:49:31
Uppsalafish LPN LP |
0 | 10 |
|
CBOE Global Indexes Exchange: VXN1D_CGI is not working
Rui S |
2026-10-05 14:38:59
Rui S LPN LP |
0 | 11 |
|
Snap to tool
Rafalitto |
2026-10-05 14:21:38
John - SC Support LPN LP |
1 | 25 |
|
Refund Request Issue
User387245 |
2026-10-05 14:20:12
John - SC Support LPN LP |
1 | 37 |
|
Running Multiple Instances in 2 pcs
User635925 |
2026-10-05 14:13:13
John - SC Support LPN LP |
5 | 727 |
|
Check Payment Record
User202505tftc1 |
2026-10-05 14:11:05
John - SC Support LPN LP |
1 | 66 |
|
Accessing Sierra Charts X-Axis directly.
User92573 |
2026-10-05 14:07:49
John - SC Support LPN LP |
1 | 58 |
|
Historical Market Depth Data
noumantrades |
2026-10-05 13:53:29
John - SC Support LPN LP |
1 | 56 |
|
My past trade logs with Teton - Dorman
Jimmyy |
2026-10-05 12:31:40
User684613 LPN LP |
31 | 1425 |
|
Teton CME Routing - Service Connection Timed Out
User340373 |
2026-10-05 12:22:13
User340373 LPN LP |
5 | 118 |
|
Drawing Tools - Text
nicktrader |
2026-10-05 08:21:40
nicktrader LPN LP |
0 | 27 |
|
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789 |
2026-10-05 04:40:32
Sierra_Chart Engineering LPN LP |
7 | 127 |
|
查找代码：CME GC期货代码在哪里？
User660904 |
2026-10-04 21:17:47
Sierra_Chart Engineering LPN LP |
1 | 60 |
|
free trial
User313991 |
2026-10-04 19:02:45
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Unwanted Historical Daily download at 00:00 local time
User951086 |
2026-10-04 19:02:06
Sierra_Chart Engineering LPN LP |
1 | 51 |
|
Third-party developer: answering questions on the Support Board
User833459 |
2026-10-04 19:00:40
Sierra_Chart Engineering LPN LP |
1 | 85 |
|
CBOE Global Indexes Additional - No data on some tickers
Rui S |
2026-10-04 00:01:04
Sierra_Chart Engineering LPN LP |
5 | 129 |
|
Feature Request: Support for Crypto Market Cap/Dominance Data Feed (CoinGecko or similar)
TonyCipriani |
2026-10-03 23:49:52
TonyCipriani LPN LP |
2 | 423 |
|
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340 |
2026-10-03 23:30:30
User418340 LPN LP |
0 | 54 |
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 68 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 66 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 115 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 57 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 52 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 73 |
|
File → Send File to User returns HTTP error despite SUCCESS response
User751877 |
2026-10-03 11:42:32
User751877 LPN LP |
0 | 45 |