Support Board
Date/Time: Mon, 09 Feb 2026 22:00:59 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering |
2026-02-09 18:20:57
Sierra_Chart Engineering LPN LP |
8 | 446 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16510 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1223 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8791 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3766 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1013 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1118 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4893 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3902 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1953 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105620 |
|
Laggy DOM
User453636 |
2026-02-09 21:39:58
User453636 LPN LP |
6 | 55 |
|
Not Showing traded orders when combining tics
User547290 |
2026-02-09 21:20:53
User547290 LPN LP |
0 | 6 |
|
spreadsheet formula question using Time after
User873130 |
2026-02-09 21:14:45
John - SC Support LPN LP |
1 | 10 |
|
Positions opening at random prices
warpigs |
2026-02-09 20:43:33
warpigs LPN LP |
6 | 91 |
|
ACSIL: 2nd Symbol Order Submission
Gradient |
2026-02-09 20:42:04
Gradient LPN LP |
5 | 65 |
|
Change names of tabs
User459067 |
2026-02-09 20:38:04
John - SC Support LPN LP |
1 | 9 |
|
Chartbook Lost
Amine Fartal |
2026-02-09 20:17:40
John - SC Support LPN LP |
1 | 9 |
|
Technical DOM error
User870836 |
2026-02-09 20:15:52
John - SC Support LPN LP |
1 | 12 |
|
Dom questions
BTFly |
2026-02-09 20:11:34
BTFly LPN LP |
2 | 39 |
|
volume profile lines
User538826 |
2026-02-09 20:08:21
John - SC Support LPN LP |
1 | 8 |
|
DOM order information
User495158 |
2026-02-09 20:02:54
BTFly LPN LP |
5 | 1295 |
|
TA: Unset
User361996 |
2026-02-09 20:01:55
User361996 LPN LP |
4 | 61 |
|
horizontal line set default width
Litz |
2026-02-09 19:37:13
Litz LPN LP |
0 | 7 |
|
VWAPs different across Charts
pavel.lysenka |
2026-02-09 19:25:11
pavel.lysenka LPN LP |
21 | 292 |
|
numbers bar
yannickAnvo |
2026-02-09 19:10:38
John - SC Support LPN LP |
1 | 16 |
|
Higher Time Frame Volume Profile overlayed on a Lower Time Frame
User714869 |
2026-02-09 19:01:11
John - SC Support LPN LP |
1 | 19 |
|
Compact tool Problem
User750920 |
2026-02-09 18:42:49
User750920 LPN LP |
2 | 19 |
|
Moving from a 21:9 Monitor to 16:9
User453636 |
2026-02-09 18:35:25
John - SC Support LPN LP |
1 | 24 |
|
How can I password protect Chart books or Charts?
User566779 |
2026-02-09 18:30:36
User688525 LPN LP |
4 | 284 |
|
What are the Required Steps in Changing Subscription?
Jethro Go |
2026-02-09 18:28:08
John - SC Support LPN LP |
1 | 14 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-09 18:24:06
Sierra_Chart Engineering LPN LP |
13 | 2862 |
|
how to connect?
User930387 |
2026-02-09 18:21:12
John - SC Support LPN LP |
1 | 20 |
|
[User Discussion] - free trial inquiry
User582903 |
2026-02-09 18:18:21
John - SC Support LPN LP |
2 | 39 |
|
Data Off/different from other data feed
User388695 |
2026-02-09 18:10:48
John - SC Support LPN LP |
4 | 138 |
|
BUG - current trades column not sizing correctly but works as soon as replay starts
User350373 |
2026-02-09 18:07:46
Sierra_Chart Engineering LPN LP |
2 | 30 |
|
Failing with Windows error 10061 (connection refused)
User201995 |
2026-02-09 18:03:31
Sierra_Chart Engineering LPN LP |
2 | 56 |
|
How to Zero out the DOM?
User966246 |
2026-02-09 18:02:24
Sierra_Chart Engineering LPN LP |
2 | 74 |
|
gold and silver ratio chart
whats1thingnow |
2026-02-09 18:00:13
Sierra_Chart Engineering LPN LP |
2 | 52 |
|
Denali feed from Hong Kong
User543467 |
2026-02-09 17:44:50
Sierra_Chart Engineering LPN LP |
1 | 42 |