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Support Board

Date/Time: Mon, 09 Nov 2026 10:04:17 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering 		2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP 		8 8284
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP 		25 15227
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering 		2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP 		0 809
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering 		2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP 		2 1129
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering 		2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP 		0 5146
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP 		56 23518
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 8621
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 7009
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 108976
Window pan stopped working
User978338 		2026-11-09 09:27:33
User978338 LPN LP 		2 61
Resetting Time Scale by Double-clicking [Function Request]
Deenius 		2026-11-09 09:21:20
Deenius LPN LP 		3 441
[Programming Help] - Data license: ACSIL study log files
User724786 		2026-11-09 08:12:34
Sierra_Chart Engineering LPN LP 		1 63
Latest Release
Jim_W 		2026-11-09 07:28:46
Jim_W LPN LP 		12 573
Free Trial Activation Request
User596649 		2026-11-08 19:58:41
Sierra_Chart Engineering LPN LP 		1 47
Euronext Cash and Derivatives (MONEP) Level 2
User424285 		2026-11-08 19:58:34
User424285 LPN LP 		0 40
Numbers Bars
Sidgate 		2026-11-08 13:45:39
User465839 LPN LP 		8 869
Copy Chart Drawings from Chart #'s does not copy any drawings
rayoone 		2026-11-08 12:11:57
rayoone LPN LP 		0 51
[perf] ACSIL Volume Profile paint: skip thin borders, skip duplicate Y
User719512 		2026-11-07 22:23:26
User719512 LPN LP 		0 69
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius 		2026-11-07 19:21:00
Deenius LPN LP 		26 2783
Trial Account Cannot Connect to SC Data – XAUUSD Forex Data
User559925 		2026-11-07 19:00:25
Sierra_Chart Engineering LPN LP 		1 52
Download Server Issues?
ondafringe 		2026-11-07 18:38:47
ondafringe LPN LP 		10 197
Different Chart VWAPs not aligning
Selfmadejared 		2026-11-07 17:03:28
Sierra_Chart Engineering LPN LP 		1 74
User defined variables - Spreadsheet system for trading
Judge Kilday 		2026-11-07 11:12:25
Judge Kilday LPN LP 		0 54
[Programming Help] - Cannot compile Custom Studies
jsob 		2026-11-07 11:10:40
User623444 LPN LP 		10 169
Numbers bars OPTION REAL Transparency!
TopGunTrader 		2026-11-07 11:00:30
gammamale LPN LP 		2 588
Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius 		2026-11-07 09:01:30
Deenius LPN LP 		0 52
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786 		2026-11-07 07:40:13
Sierra_Chart Engineering LPN LP 		2 141
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt 		2026-11-07 07:12:36
Sierra_Chart Engineering LPN LP 		10 544
Tools / Global and Symbol Cursor On
User679384 		2026-11-07 05:42:09
User679384 LPN LP 		0 45
Data issues
User987069 		2026-11-07 04:38:24
Sierra_Chart Engineering LPN LP 		7 208
Free Trial - Market Data Services Not Enabled
User413239 		2026-11-07 00:03:17
User413239 LPN LP 		0 50
New installation on the same computer cannot log in:
User422396 		2026-11-06 23:18:26
Sierra_Chart Engineering LPN LP 		6 335
Risk management feature
Jimmyy 		2026-11-06 21:10:20
Jimmyy LPN LP 		0 79
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353 		2026-11-06 20:56:17
John - SC Support LPN LP 		14 393
US Equities Intraday Historical Data Only Available Since May 2026 (SPY, QQQ, etc.)
User330797 		2026-11-06 20:39:00
John - SC Support LPN LP 		7 119
Eurex FDAX historical tick data since 2014 with Denali: bid/ask volume and market depth
Dax_Trader21@pro 		2026-11-06 19:53:40
Dax_Trader21@pro LPN LP 		0 45
Chart discrepancy
User852686 		2026-11-06 15:44:59
John - SC Support LPN LP 		1 83
Random Freezing of the chart
LongShortz 		2026-11-06 15:42:02
John - SC Support LPN LP 		20 1392
VXN CGI
User69533 		2026-11-06 15:37:46
John - SC Support LPN LP 		1 66