Support Board
Date/Time: Sat, 03 Oct 2026 22:45:43 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP |
5 | 4316 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP |
20 | 11980 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 603 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1778 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18347 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3321 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4456 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22757 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8155 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6635 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108361 |
|
Verify Trading Account - is a market data subscription at the broker required?
User859110 |
2026-10-03 22:13:54
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Immediate cancel of trial
User817144 |
2026-10-03 22:10:50
Sierra_Chart Engineering LPN LP |
1 | 17 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-03 22:08:53
Sierra_Chart Engineering LPN LP |
3 | 81 |
|
Suspicious cumulative delta - Trades data
User944318 |
2026-10-03 22:04:24
Sierra_Chart Engineering LPN LP |
1 | 11 |
|
Historical tick-data completeness question for one CME options symbol/date
User732653 |
2026-10-03 19:36:33
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Trial extension
User666388 |
2026-10-03 13:28:00
User666388 LPN LP |
2 | 48 |
|
File → Send File to User returns HTTP error despite SUCCESS response
User751877 |
2026-10-03 11:42:32
User751877 LPN LP |
0 | 19 |
|
Denali Data Feed disconnected 2026-10-02 04:42 ET and did not reconnect
User745789 |
2026-10-03 07:55:35
Sierra_Chart Engineering LPN LP |
3 | 67 |
|
My past trade logs with Teton - Dorman
Jimmyy |
2026-10-03 03:05:00
User61168 LPN LP |
30 | 1390 |
|
Check Payment Record
User202505tftc1 |
2026-10-03 02:16:26
User202505tftc1 LPN LP |
0 | 28 |
|
trading stocks
User790187 |
2026-10-03 00:58:58
Sierra_Chart Engineering LPN LP |
1 | 44 |
|
Historical Market Depth Data
noumantrades |
2026-10-02 23:10:04
noumantrades LPN LP |
0 | 31 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 22:20:32
Sierra_Chart Engineering LPN LP |
3 | 116 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 116 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 72 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 65 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 55 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 57 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 48 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 184 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 211 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 92 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 50 |
|
To check if I am verified as a Non professional Account
ElsonJr |
2026-10-02 14:17:24
SC Support LPN LP |
9 | 2726 |
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 50 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 56 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 184 |