Support Board
Date/Time: Mon, 22 Jun 2026 18:57:18 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-22 15:56:33
Sierra_Chart Engineering LPN LP |
62 | 12648 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7432 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2779 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20601 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7038 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1906 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1908 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5747 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4829 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107003 |
|
Market depth historical depth bid ask values not matching after tick sized changed
User625582 |
2026-06-22 18:56:11
John - SC Support LPN LP |
12 | 284 |
|
PD-VA LINES: Volume Value Area Lines Drawing Wrong Previous Week on Intraday 4hr Chart
Trade with ICE |
2026-06-22 18:51:06
User681760 LPN LP |
3 | 64 |
|
Change Color of Chart DOM Current Traded Ask Minus Bid Volume Bars
Oz |
2026-06-22 18:42:24
John - SC Support LPN LP |
1 | 34 |
|
no data on 1 min chart
Lucylocket |
2026-06-22 18:38:11
John - SC Support LPN LP |
3 | 80 |
|
Ask Vol Bid Vol Diff Diagonal Bid Side not coloring correctly within Number Bars study
Michael Slater |
2026-06-22 18:22:12
John - SC Support LPN LP |
1 | 30 |
|
MES Sim Trade — Sell Limit Did Not Fill Despite Price Trading Through Target
JL2711 |
2026-06-22 18:13:50
John - SC Support LPN LP |
3 | 60 |
|
Double click on Tab
nicktrader |
2026-06-22 18:10:46
John - SC Support LPN LP |
6 | 298 |
|
CME Package Active But Data Still Delayed
Migonzo569297 |
2026-06-22 18:07:59
John - SC Support LPN LP |
2 | 49 |
|
Can't get historical market depth study
User944318 |
2026-06-22 17:58:04
User944318 LPN LP |
2 | 39 |
|
Flex Renko trend bars larger than the set Trend Offset
User708541 |
2026-06-22 17:23:39
User708541 LPN LP |
2 | 54 |
|
Market Depth is not working anymore
User699988 |
2026-06-22 17:17:29
John - SC Support LPN LP |
2 | 74 |
|
Adding Horizontal Volume Bars to Numbers Bars Study
R15K50 |
2026-06-22 17:06:00
John - SC Support LPN LP |
1 | 46 |
|
Problems using standard replay
CJ_02 |
2026-06-22 16:48:40
John - SC Support LPN LP |
1 | 60 |
|
Real-Time Data Not Active Despite Paid CME Package
Migonzo569297 |
2026-06-22 16:35:03
SC Support LPN LP |
1 | 42 |
|
Paid 145 USD CME Exchange Fee - Still Receiving Delayed Data
Migonzo569297 |
2026-06-22 16:34:10
SC Support LPN LP |
1 | 41 |
|
Missing/incomplete historical intraday VOLUME on Denali feed — ES contracts, specific date
User833459 |
2026-06-22 16:32:52
User833459 LPN LP |
2 | 42 |
|
Denali CME realtime still delayed
Migonzo569297 |
2026-06-22 16:31:06
SC Support LPN LP |
3 | 59 |
|
Jumbled Trade Fills on Chart
User63769 |
2026-06-22 16:17:50
User63769 LPN LP |
4 | 43 |
|
Trial Extension
User454393 |
2026-06-22 16:08:10
Sierra_Chart Engineering LPN LP |
1 | 22 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-06-22 15:57:00
Sierra_Chart Engineering LPN LP |
12 | 415 |
|
[URGENT] Denali CME data - delayed, even after connecting to Rithmic.
maxima120 |
2026-06-22 13:28:29
Sierra_Chart Engineering LPN LP |
1 | 47 |
|
charts frozen
User739935 |
2026-06-22 13:28:17
Sierra_Chart Engineering LPN LP |
2 | 41 |
|
Payment nag
User462086 |
2026-06-22 02:34:58
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Ask Bid Volume Difference Bars Indicator looks very off for large cap stocks
TonyCipriani |
2026-06-21 23:57:39
TonyCipriani LPN LP |
0 | 33 |
|
VbP - Highlight Point of Control not functioning after update for Equities
ChrisK |
2026-06-21 22:09:48
ChrisK LPN LP |
4 | 93 |
|
Notes column on DOM
User165981 |
2026-06-21 20:47:42
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
tradestation ?
ido |
2026-06-21 20:46:34
Sierra_Chart Engineering LPN LP |
1 | 56 |
|
Numbers bars leaving gaps on empty price levels
NorthernTrader_21 |
2026-06-21 20:06:46
NorthernTrader_21 LPN LP |
4 | 76 |