Support Board
Date/Time: Fri, 30 Oct 2026 23:13:46 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 479 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14684 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 7161 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 630 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 594 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1000 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2186 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18902 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3716 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4958 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23344 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8494 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6897 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108812 |
|
My charts are not loading in
User219063 |
2026-10-30 19:56:23
John - SC Support LPN LP |
1 | 17 |
|
information for AttachedOrderTargetType
walt_IB |
2026-10-30 19:41:09
John - SC Support LPN LP |
1 | 22 |
|
Package 11
User142031 |
2026-10-30 19:33:18
John - SC Support LPN LP |
1 | 29 |
|
DOM Display in the Replay Chart
User804196 |
2026-10-30 19:26:54
John - SC Support LPN LP |
3 | 103 |
|
SC crashing while loading
DDC |
2026-10-30 19:20:39
John - SC Support LPN LP |
1 | 43 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-10-30 19:18:24
Sierra_Chart Engineering LPN LP |
9 | 600 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-10-30 19:13:46
blt LPN LP |
5 | 155 |
|
[User Discussion] - Recommendation on trade copier
maxm1987 |
2026-10-30 19:13:36
User261655 LPN LP |
1 | 252 |
|
[Feature Request] "To Next Session Start" and "To Next Time" Options for Replay Tool
Deenius |
2026-10-30 19:11:45
John - SC Support LPN LP |
1 | 37 |
|
DOM Tick Compression
User453636 |
2026-10-30 19:09:00
John - SC Support LPN LP |
1 | 57 |
|
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius |
2026-10-30 18:46:19
Sierra_Chart Engineering LPN LP |
20 | 2503 |
|
[User Discussion] - Free NQ/MNQ Chart DOM study + starter chartbook
hr719 |
2026-10-30 17:56:35
hr719 LPN LP |
0 | 25 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-10-30 17:54:44
HumblyTrading LPN LP |
25 | 6954 |
|
Lagging data feed
Jimmyy |
2026-10-30 17:30:58
Jimmyy LPN LP |
28 | 1043 |
|
Teton sub-account and self-match prevention: cancelled attached orders and loss limit
User155037 |
2026-10-30 16:49:56
User155037 LPN LP |
0 | 18 |
|
Changing the Order of Drawing Layers [Feature Request]
Deenius |
2026-10-30 14:54:35
LittleBB LPN LP |
2 | 258 |
|
Please allow all drawing tools an option to render behind the chart bars.
LittleBB |
2026-10-30 14:51:14
LittleBB LPN LP |
4 | 71 |
|
Two Factor Auth message being received via Message Log while I'm already logged in.
User158823 |
2026-10-30 12:55:03
User158823 LPN LP |
3 | 86 |
|
Feature Request: Separate Color for Evening Session TPO Profiles
User707785 |
2026-10-30 11:43:16
mikrom LPN LP |
4 | 89 |
|
ACSIL Feature Request: Support for modifying the color of specific TPO subperiods
mikrom |
2026-10-30 10:35:28
User707785 LPN LP |
1 | 60 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-10-30 08:17:38
User197029 LPN LP |
0 | 37 |
|
Custom DLL's and Version
User21113 |
2026-10-30 06:46:24
Sierra_Chart Engineering LPN LP |
5 | 297 |
|
Inquiry About Discrepancy Between Formula Evaluation and Displayed Result in Spreadsheet
zenhunter |
2026-10-30 01:15:28
Sierra_Chart Engineering LPN LP |
2 | 533 |
|
Equity overnight session
Jeff Li |
2026-10-30 00:23:00
ChrisK LPN LP |
7 | 357 |