Support Board
Date/Time: Fri, 03 Apr 2026 15:37:22 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-27 05:40:16
Sierra_Chart Engineering LPN LP |
8 | 2300 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 5318 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10660 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17646 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1348 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1451 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5250 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4277 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106170 |
|
Intraday charts not updating with live data
RichardDKlein |
2026-04-03 15:31:21
John - SC Support LPN LP |
1 | 6 |
|
NYSE Market Statistics (Market Stats)
User924986 |
2026-04-03 15:29:47
John - SC Support LPN LP |
1 | 10 |
|
Request: hold shift to change Crosshair to Hand
ycomp |
2026-04-03 15:26:41
John - SC Support LPN LP |
1 | 14 |
|
No order fills for local sim accounts
User267016 |
2026-04-03 15:17:46
John - SC Support LPN LP |
1 | 14 |
|
missing data
tradewerx |
2026-04-03 15:13:21
John - SC Support LPN LP |
4 | 62 |
|
Data Feed Stuck at 08:14 bar (3min chart) on CME data
AlgoAlpha_1 |
2026-04-03 14:37:44
AlgoAlpha_1 LPN LP |
3 | 27 |
|
not receiving live data
User250571 |
2026-04-03 14:28:13
User250571 LPN LP |
2 | 28 |
|
Charts not updating
ssangha84 |
2026-04-03 14:08:28
User405491 LPN LP |
6 | 70 |
|
no data after 814am CST today
tecman240 |
2026-04-03 14:05:59
User584084 LPN LP |
1 | 27 |
|
Duplicate chart session changed
User832613 |
2026-04-03 13:28:38
John - SC Support LPN LP |
1 | 18 |
|
UPDATE NOT FUNCTIONING
User232688 |
2026-04-03 13:14:17
John - SC Support LPN LP |
1 | 23 |
|
VIX data not live
kennedpa |
2026-04-03 12:59:02
kennedpa LPN LP |
0 | 18 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-04-03 12:42:29
User357195 LPN LP |
4 | 123 |
|
CME Data Freezing
User725043 |
2026-04-03 10:35:38
Rui S LPN LP |
98 | 2829 |
|
Windows and Tabs
rondawes |
2026-04-03 07:10:09
Sierra_Chart Engineering LPN LP |
7 | 217 |
|
NYMEX Data
Dee Hamp |
2026-04-03 06:16:48
Sierra_Chart Engineering LPN LP |
3 | 39 |
|
Feature Request: Momentum Tails
BlueVein |
2026-04-03 02:39:03
gcUserStudies LPN LP |
51 | 7107 |
|
DTC Binary Type 101 - TradeAccount Field Alignment
User920074 |
2026-04-03 01:27:43
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
[Programming Help] - Auto trade not working
User587676 |
2026-04-03 00:01:55
User587676 LPN LP |
10 | 121 |
|
Comex futures options
User188331 |
2026-04-02 23:09:34
User188331 LPN LP |
2 | 28 |
|
MBO data efficiency across multiple sub-instances
User144502 |
2026-04-02 22:33:00
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Feature request: Load/Save Study Settings
User512353 |
2026-04-02 22:15:41
User512353 LPN LP |
6 | 62 |
|
Flatten button
User380262 |
2026-04-02 21:28:27
John - SC Support LPN LP |
5 | 941 |
|
API for IB seems to have changed. Can't connect my IB account to SC.
User56044 |
2026-04-02 17:59:31
John - SC Support LPN LP |
1 | 33 |
|
Color Settings for the Active Control Bar Button - [Feature Request]
Deenius |
2026-04-02 17:45:49
John - SC Support LPN LP |
2 | 64 |
|
Service Package 12 Evaluation - Chartbooks Missing
User884965 |
2026-04-02 17:34:46
John - SC Support LPN LP |
1 | 22 |
|
Delayed Data
User174163 |
2026-04-02 17:34:16
John - SC Support LPN LP |
1 | 66 |
|
Question regarding trading pause
User700382 |
2026-04-02 17:25:12
John - SC Support LPN LP |
1 | 25 |
|
Data Subscription
User769783 |
2026-04-02 17:14:52
John - SC Support LPN LP |
13 | 111 |
|
data feed not connecting
User968016 |
2026-04-02 17:13:34
John - SC Support LPN LP |
1 | 31 |
|
unable to get realtime data after loggin to sierra charts
mike tradingspace |
2026-04-02 17:11:19
John - SC Support LPN LP |
3 | 43 |