Support Board
Date/Time: Wed, 11 Feb 2026 00:29:14 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16570 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1260 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8809 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3770 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1017 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1120 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4899 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3911 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1956 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105634 |
|
Request for Refund
User348849 |
2026-02-11 00:22:35
User348849 LPN LP |
0 | 2 |
|
Regarding error in data
ArmaanSingh |
2026-02-10 23:36:16
ArmaanSingh LPN LP |
0 | 2 |
|
[User Discussion] - Replay vs Faster Internal Backtesting
Shores2021 |
2026-02-10 23:15:07
OctoPi LPN LP |
2 | 69 |
|
Not Showing traded orders when combining tics
User547290 |
2026-02-10 23:14:14
User547290 LPN LP |
5 | 49 |
|
STOP-LIMIT Order Entry Filled At Wrong Price
Nkrastins |
2026-02-10 23:02:43
John - SC Support LPN LP |
1 | 12 |
|
New SIC 100oz Silver CME offering
JPO |
2026-02-10 22:53:46
Sierra_Chart Engineering LPN LP |
2 | 59 |
|
how to scroll further back on charts.
DarrinT7 |
2026-02-10 22:41:38
John - SC Support LPN LP |
1 | 16 |
|
SC blocked for three times in 15 minutes.
gigi71 |
2026-02-10 22:11:47
John - SC Support LPN LP |
1 | 26 |
|
Pre Purchase Inquire
User315220 |
2026-02-10 22:09:55
John - SC Support LPN LP |
1 | 18 |
|
[User Discussion] - New primary data/trading machine
fortunecookie |
2026-02-10 22:04:44
John - SC Support LPN LP |
3 | 30 |
|
Platform issues
LongShortz |
2026-02-10 22:01:37
John - SC Support LPN LP |
6 | 92 |
|
Error when running program
countryboy92 |
2026-02-10 21:54:30
John - SC Support LPN LP |
1 | 21 |
|
Trig & Trail OFFSET NOT UPDATING in Triggered Trail Stop (Spreadsheet + Attached Orders)
Shores2021 |
2026-02-10 20:56:19
Shores2021 LPN LP |
4 | 104 |
|
Market Depth
User203631 |
2026-02-10 20:40:03
User203631 LPN LP |
2 | 33 |
|
study search function
User354816 |
2026-02-10 18:55:15
User354816 LPN LP |
3 | 45 |
|
[Locked] - Denali feed from Hong Kong
User543467 |
2026-02-10 18:53:38
Sierra_Chart Engineering LPN LP |
4 | 121 |
|
No such file or directory
cmack1011 |
2026-02-10 18:43:13
John - SC Support LPN LP |
1 | 19 |
|
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512 |
2026-02-10 18:42:14
Sierra_Chart Engineering LPN LP |
3 | 83 |
|
how to increase rows on dom
ldepadey |
2026-02-10 18:41:49
John - SC Support LPN LP |
1 | 19 |
|
CQG web api not connecting.
User931377 |
2026-02-10 18:39:22
John - SC Support LPN LP |
1 | 21 |
|
Trade DOM (coloring problem)
blt |
2026-02-10 18:29:30
John - SC Support LPN LP |
1 | 17 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-02-10 18:28:21
John - SC Support LPN LP |
1 | 24 |
|
IBKR API v44 changes
User512353 |
2026-02-10 18:22:57
John - SC Support LPN LP |
1 | 55 |
|
How to add a composite profile to a Market TPO chart
Asad1939 |
2026-02-10 18:21:53
John - SC Support LPN LP |
1 | 23 |
|
Receiving Delayed Data Question
TonySierra |
2026-02-10 18:17:25
User677437 LPN LP |
6 | 181 |
|
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 |
2026-02-10 18:05:46
John - SC Support LPN LP |
3 | 83 |
|
"Copy to Global" doesn't copy everything?
User582707 |
2026-02-10 16:31:48
masedi LPN LP |
10 | 650 |
|
Scroll Multiplier Not Working for Sierra Chart
Dean Roberts |
2026-02-10 16:03:23
John - SC Support LPN LP |
33 | 2868 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-10 15:31:10
John - SC Support LPN LP |
9 | 116 |