Support Board
Date/Time: Wed, 10 Jun 2026 15:05:31 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 12052 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7111 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2676 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20156 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6910 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1788 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1824 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5663 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4735 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106855 |
|
Charts and DOM freeze during headlines
User454729 |
2026-06-10 15:03:47
User454729 LPN LP |
2 | 34 |
|
Difficulty getting live Data
User497366 |
2026-06-10 14:53:20
John - SC Support LPN LP |
2 | 23 |
|
Cost effective way to test Simulated order flow trading
User747984 |
2026-06-10 14:52:02
John - SC Support LPN LP |
5 | 307 |
|
EUREX non-professional question
ev0xpr0x |
2026-06-10 14:49:00
John - SC Support LPN LP |
1 | 21 |
|
Question
User437588 |
2026-06-10 14:46:53
John - SC Support LPN LP |
9 | 151 |
|
Apparent Depth Data Issue with Certain Servers
CC208 |
2026-06-10 14:46:24
CC208 LPN LP |
0 | 34 |
|
'Move to breakeven' key command not working!
J DIDDY |
2026-06-10 14:45:05
John - SC Support LPN LP |
4 | 527 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-10 14:44:06
User512353 LPN LP |
2 | 54 |
|
Sierra mobile app
Silong |
2026-06-10 14:33:15
User911458 LPN LP |
10 | 8694 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-06-10 14:26:49
John - SC Support LPN LP |
6 | 598 |
|
How far back does the Sierra Chart 1 minute ES data go?
User17477 |
2026-06-10 14:21:35
John - SC Support LPN LP |
16 | 4696 |
|
Chart showing the opposite values and direction compared to my mentor’s chart
Nicho88 |
2026-06-10 14:19:00
John - SC Support LPN LP |
5 | 78 |
|
Live Funded Account Verification Request (Dorman)
User703790 |
2026-06-10 14:17:51
John - SC Support LPN LP |
1 | 30 |
|
Charts stop updating and require Reconnect
qkzguto |
2026-06-10 14:07:17
qkzguto LPN LP |
12 | 110 |
|
Sierra feed
User250571 |
2026-06-10 13:59:27
John - SC Support LPN LP |
1 | 32 |
|
MNQ data bars not showing for current day
User518877 |
2026-06-10 13:59:06
User518877 LPN LP |
2 | 36 |
|
TradeActivityLog Question
coachted |
2026-06-10 13:58:11
coachted LPN LP |
0 | 10 |
|
Alert on a line not triggering
User213504 |
2026-06-10 13:40:40
User213504 LPN LP |
5 | 40 |
|
Chart is not displayed after upgrade
amirN |
2026-06-10 13:28:14
Sierra_Chart Engineering LPN LP |
8 | 103 |
|
Rendering problems in subinstance
User512353 |
2026-06-10 13:06:06
User512353 LPN LP |
0 | 8 |
|
CME Data Freezing
User725043 |
2026-06-10 09:43:49
Rui S LPN LP |
120 | 4077 |
|
latest update and changes to combined Pull/Stack column
User993067 |
2026-06-10 02:58:01
chartsandcode LPN LP |
11 | 321 |
|
Disconnect from remote side
User98657 |
2026-06-10 01:13:17
User98657 LPN LP |
10 | 153 |
|
[User Discussion] - "Draw Anchored VWAP" vs "Volume By Price VWAP" vs "ECIVwapAnchorV1.5"
R15K50 |
2026-06-10 00:49:59
R15K50 LPN LP |
0 | 25 |
|
Usage?
SurfTrader |
2026-06-09 23:16:05
SurfTrader LPN LP |
0 | 27 |
|
[Locked] - 2026-6-9: Teton Order Routing Connectivity Issue and CME Market Data Interruption 12:38 PM
Sierra_Chart Engineering |
2026-06-09 22:25:39
Sierra_Chart Engineering LPN LP |
1 | 125 |
|
Can't see all market depth levels.
User965095 |
2026-06-09 22:20:01
User965095 LPN LP |
2 | 60 |
|
ES is having the liquidity of MES and MES the liquidity of ES
luisn |
2026-06-09 22:02:20
luisn LPN LP |
5 | 67 |
|
Stop and Reverse Order
User623552 |
2026-06-09 21:39:11
NorthernTrader_21 LPN LP |
11 | 2295 |