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Support Board

Date/Time: Sat, 04 Apr 2026 05:34:13 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-03-27 05:40:16
Sierra_Chart Engineering LPN LP 		8 2322
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 5335
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP 		60 10672
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP 		54 17662
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1352
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1459
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 5256
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 4284
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 106178
Color Bar Based on Alert Condition - Draw Style at Chart Top
User83524 		2026-04-04 03:44:02
User83524 LPN LP 		0 6
Installer Error and No log file found
User957317 		2026-04-04 02:41:45
User957317 LPN LP 		2 62
Trade Account Monitor: User Profit/Loss Management
User783032 		2026-04-03 23:44:06
Sierra_Chart Engineering LPN LP 		19 389
Memory leak and some chart not
User202728 		2026-04-03 22:47:25
User202728 LPN LP 		11 109
Comex futures options
User188331 		2026-04-03 22:23:00
User188331 LPN LP 		4 50
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 		2026-04-03 22:07:59
User877866 LPN LP 		0 20
ACSIL - read state of trading lock triggered by Global Profit/Loss Management
curious16 		2026-04-03 22:05:43
Sierra_Chart Engineering LPN LP 		6 197
Ludwig Levels
User329714 		2026-04-03 21:32:09
John - SC Support LPN LP 		1 20
Rithmic data feed issues on chartboook
User4740 		2026-04-03 19:47:44
User4740 LPN LP 		4 39
CME Data Freezing
User725043 		2026-04-03 19:29:58
Rui S LPN LP 		102 2906
[User Discussion] - Study for Holiday Reminder
Tony 		2026-04-03 18:23:40
AlgoAlpha_1 LPN LP 		2 50
no data after 814am CST today
tecman240 		2026-04-03 18:22:09
Tony LPN LP 		2 60
Charts not updating
ssangha84 		2026-04-03 18:21:49
Tony LPN LP 		7 91
not receiving live data
User250571 		2026-04-03 18:21:14
Tony LPN LP 		3 55
Intraday charts not updating with live data
RichardDKlein 		2026-04-03 18:20:08
Tony LPN LP 		3 37
No data have funded account with amp?
User598372 		2026-04-03 18:18:13
Tony LPN LP 		3 35
Continuous Contract Selection Only Goes Back to 2021 — Not 2011
onesticktrader 		2026-04-03 17:16:33
John - SC Support LPN LP 		1 20
Data Feed Stuck at 08:14 bar (3min chart) on CME data
AlgoAlpha_1 		2026-04-03 15:57:32
User135243 LPN LP 		4 65
all the duplicate and original charts change bar period.
captaindeji 		2026-04-03 15:50:32
John - SC Support LPN LP 		1 16
Speed of tape indicator study?
warpigs 		2026-04-03 15:41:03
warpigs LPN LP 		5 136
NYSE Market Statistics (Market Stats)
User924986 		2026-04-03 15:29:47
John - SC Support LPN LP 		1 26
Request: hold shift to change Crosshair to Hand
ycomp 		2026-04-03 15:26:41
John - SC Support LPN LP 		1 25
No order fills for local sim accounts
User267016 		2026-04-03 15:17:46
John - SC Support LPN LP 		1 21
missing data
tradewerx 		2026-04-03 15:13:21
John - SC Support LPN LP 		4 81
Duplicate chart session changed
User832613 		2026-04-03 13:28:38
John - SC Support LPN LP 		1 25
UPDATE NOT FUNCTIONING
User232688 		2026-04-03 13:14:17
John - SC Support LPN LP 		1 34
VIX data not live
kennedpa 		2026-04-03 12:59:02
kennedpa LPN LP 		0 27
How to connect a new Tradeify account to Sierra Chart?
User357195 		2026-04-03 12:42:29
User357195 LPN LP 		4 134
Windows and Tabs
rondawes 		2026-04-03 07:10:09
Sierra_Chart Engineering LPN LP 		7 227
NYMEX Data
Dee Hamp 		2026-04-03 06:16:48
Sierra_Chart Engineering LPN LP 		3 47
Feature Request: Momentum Tails
BlueVein 		2026-04-03 02:39:03
gcUserStudies LPN LP 		51 7132