Support Board
Date/Time: Sun, 28 Jun 2026 18:41:14 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 13147 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7847 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2824 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20704 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7086 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1950 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1945 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5793 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4874 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107079 |
|
Charts not staying minimized in Chartbook
User643426 |
2026-06-28 18:40:04
User643426 LPN LP |
3 | 50 |
|
need to cancel my auto payment
User415829 |
2026-06-28 17:06:34
User415829 LPN LP |
0 | 7 |
|
Running Sierra Chart on Linux
LucentTrader |
2026-06-28 16:54:58
LucentTrader LPN LP |
0 | 9 |
|
Global Profit/Loss Management
Smnitro1 |
2026-06-28 16:48:11
Smnitro1 LPN LP |
0 | 8 |
|
[User Discussion] - HTF Candle Overlay Study
User165981 |
2026-06-28 15:55:15
User165981 LPN LP |
0 | 8 |
|
can't view live prices... 'not connected'/ unsure of the correct package i have chosen
User795584 |
2026-06-28 15:39:52
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
Package 12 (Integrated Advanced MBO) + COMEX Gold Pricing and Data Confirmation
bader |
2026-06-28 15:28:38
bader LPN LP |
0 | 12 |
|
[User Discussion] - Data Delay /
User333599 |
2026-06-28 11:52:34
User333599 LPN LP |
0 | 29 |
|
no RR tool?
User988582 |
2026-06-28 09:26:05
User988582 LPN LP |
0 | 38 |
|
Payment nag
User462086 |
2026-06-28 08:51:18
User462086 LPN LP |
3 | 119 |
|
Stop Loss order position plot on chart
User629461 |
2026-06-28 03:57:43
User629461 LPN LP |
0 | 24 |
|
Refund
User491939 |
2026-06-28 02:39:48
User491939 LPN LP |
0 | 60 |
|
[User Discussion] - Study for Holiday Reminder
Tony |
2026-06-28 01:50:11
Tony LPN LP |
6 | 470 |
|
professional status
User816682 |
2026-06-27 22:27:22
Sierra_Chart Engineering LPN LP |
1 | 46 |
|
Charts Resizing
Smnitro1 |
2026-06-27 15:12:19
Smnitro1 LPN LP |
2 | 45 |
|
Denali exchange Data Feed missing after package 10 upgrade
Sampey70 |
2026-06-27 08:24:33
User135243 LPN LP |
1 | 37 |
|
SFT Total Trades Count Incorrect
MatrixTrades |
2026-06-27 04:05:40
MatrixTrades LPN LP |
6 | 134 |
|
# Ninza Renko
User478380 |
2026-06-26 22:29:58
Tin43 LPN LP |
16 | 4482 |
|
Attached order (take-profit) cancel/replace rejected during partial parent fill
PapaHertz |
2026-06-26 21:56:12
Sierra_Chart Engineering LPN LP |
2 | 94 |
|
delayed
jl0055 |
2026-06-26 21:42:34
John - SC Support LPN LP |
5 | 76 |
|
ES CME/Denali Data issue
User145288 |
2026-06-26 20:59:36
User145288 LPN LP |
0 | 50 |
|
Teto CME-No trade accounts assigned after IronBeam enabled Teton
User338995 |
2026-06-26 20:06:12
John - SC Support LPN LP |
1 | 41 |
|
Platform Freezing on Startup
kvcornie |
2026-06-26 20:01:37
kvcornie LPN LP |
16 | 188 |
|
Chart stops drawing bars — only full restart fixes it (Rithmic + Denali)
User250686 |
2026-06-26 19:16:24
Sierra_Chart Engineering LPN LP |
3 | 83 |
|
DOM order information
User495158 |
2026-06-26 19:05:29
Sierra_Chart Engineering LPN LP |
8 | 1530 |
|
VbP Number Of Periods Back To Reference & Number of Days To Calculate Volume Profiles
User512353 |
2026-06-26 18:32:28
John - SC Support LPN LP |
7 | 73 |
|
Large Volume Trade Indicator - Markers Resizing
Smnitro1 |
2026-06-26 18:18:32
John - SC Support LPN LP |
1 | 43 |
|
Deleting SCID files
countryboy92 |
2026-06-26 18:14:07
John - SC Support LPN LP |
1 | 38 |
|
Minimize Restore Close position
BenjaminR |
2026-06-26 17:29:10
BenjaminR LPN LP |
6 | 196 |
|
Help needed
User158093 |
2026-06-26 17:19:28
John - SC Support LPN LP |
5 | 80 |