Support Board
Date/Time: Tue, 28 Apr 2026 18:37:21 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-26 23:16:01
Sierra_Chart Engineering LPN LP |
55 | 18490 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4849 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6511 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11273 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1528 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1631 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5437 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4488 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106469 |
|
Chart Data Issues
User327465 |
2026-04-28 18:37:12
User327465 LPN LP |
0 | 1 |
|
Feedback regarding the recent change to nfty notification content
szeist |
2026-04-28 18:33:34
szeist LPN LP |
2 | 71 |
|
chartbook issues
User612701 |
2026-04-28 18:22:05
User612701 LPN LP |
2 | 24 |
|
Getting accurate info for MES but not ES
User558370 |
2026-04-28 18:15:20
User558370 LPN LP |
2 | 19 |
|
More than 3 Denali Exchange Data Feed Connections on Same Computer Simultaneously
User512353 |
2026-04-28 18:10:57
John - SC Support LPN LP |
5 | 63 |
|
Trade Window not showing when detached from chart
Medhanie1 |
2026-04-28 18:10:55
Medhanie1 LPN LP |
0 | 2 |
|
Teton 2 connection
lovelivelaught |
2026-04-28 18:05:25
John - SC Support LPN LP |
1 | 10 |
|
chart border ?
zippyzip |
2026-04-28 17:59:39
John - SC Support LPN LP |
8 | 77 |
|
Spreadsheet
User841161 |
2026-04-28 17:57:43
John - SC Support LPN LP |
3 | 29 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-28 17:50:01
User261655 LPN LP |
9 | 205 |
|
Update to Mobile notifications
User427421 |
2026-04-28 17:38:50
Sierra_Chart Engineering LPN LP |
2 | 85 |
|
NTFY Push Notifications - Get only Click to Open Message
Tom_Tom |
2026-04-28 17:37:07
Sierra_Chart Engineering LPN LP |
4 | 58 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-28 17:14:39
User877866 LPN LP |
13 | 508 |
|
Opening range on DOM
User377189 |
2026-04-28 17:03:22
John - SC Support LPN LP |
13 | 1035 |
|
[User Discussion] - My Recent Experiences with LLMs (fancy name: AI)
Tony |
2026-04-28 17:02:48
Tony LPN LP |
0 | 9 |
|
Large volume trade indicator bug
User751630 |
2026-04-28 16:49:31
User751630 LPN LP |
6 | 151 |
|
Horizontal Line at Time - How do I set it to display closing prices?
Deenius |
2026-04-28 16:48:00
Deenius LPN LP |
2 | 31 |
|
Custom ACSIL .cpp files not appearing in Remote Build file list
User368639 |
2026-04-28 16:28:17
John - SC Support LPN LP |
30 | 371 |
|
NQM26-CME historical depth backfill: "Type unspecified" — server-side, cf ThreadID=59249
rmn_shkrv |
2026-04-28 16:24:59
John - SC Support LPN LP |
1 | 20 |
|
Attached Orders | Not shown/Not executed via Shortcut
User433916 |
2026-04-28 15:18:43
John - SC Support LPN LP |
1 | 29 |
|
Question About Pausing or Suspending Subscription During Vacation
User774272 |
2026-04-28 15:11:24
John - SC Support LPN LP |
3 | 223 |
|
SC Data with IB Trading
UserJG |
2026-04-28 14:53:00
John - SC Support LPN LP |
1 | 43 |
|
Which trading services can return OrderStatusCode=10 and 11?
curious16 |
2026-04-28 14:31:15
Sierra_Chart Engineering LPN LP |
3 | 86 |
|
Ask frozen/not updating on U.S. Equities Consolidated Tape
User383986 |
2026-04-28 14:27:54
Sierra_Chart Engineering LPN LP |
3 | 46 |
|
weekly inintial balance help
ldepadey |
2026-04-28 14:26:23
John - SC Support LPN LP |
6 | 66 |
|
Issue with Buy Button in Trade Window (Non-Compact View)
User966246 |
2026-04-28 14:06:19
John - SC Support LPN LP |
3 | 77 |
|
Appl not loading current data
User625344 |
2026-04-28 08:39:29
Elvis.S LPN LP |
6 | 70 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-28 08:04:12
Deenius LPN LP |
2 | 106 |
|
Display large size Higher TIme Frame Bars
masedi |
2026-04-28 05:27:17
grayfrog LPN LP |
5 | 212 |