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Support Board


Date/Time: Tue, 06 Oct 2026 05:09:30 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP
5 4704
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP
20 12117
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 644
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 1824
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18414
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3361
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4506
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 22816
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8201
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6673
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108427
[Programming Help] - Recent changes to Sierra Chart
User648702
2026-10-06 02:02:05
Sierra_Chart Engineering LPN LP
1 22
Request For An Additional Setting Option For the VWAP and VbP Studies
ged
2026-10-05 22:57:16
ameetmedi LPN LP
6 2213
Drawing Tools - Text
nicktrader
2026-10-05 22:55:35
Sierra_Chart Engineering LPN LP
1 40
File → Send File to User returns HTTP error despite SUCCESS response
User751877
2026-10-05 22:54:45
Sierra_Chart Engineering LPN LP
1 60
Control Bar
Jimmyy
2026-10-05 22:53:00
Sierra_Chart Engineering LPN LP
3 141
Problem: Alert sound plays while all sounds are disabled.
LittleBB
2026-10-05 22:20:21
LittleBB LPN LP
0 18
How to change OHLC values based on cursor position?
LittleBB
2026-10-05 22:00:51
LittleBB LPN LP
2 31
TNX_CGI display scaling issue
Fady Hamad
2026-10-05 22:00:00
Fady Hamad LPN LP
3 39
Teton CME Routing - Service Connection Timed Out
User340373
2026-10-05 21:51:53
Sierra_Chart Engineering LPN LP
6 137
SIERRA ALERT TIME NOW OFF BY 4 HOURS
User452635
2026-10-05 21:44:08
John - SC Support LPN LP
1 32
Which Package for Depth of Market
User309241
2026-10-05 21:39:53
John - SC Support LPN LP
1 30
Max downloads exceeded
User98717
2026-10-05 21:38:45
John - SC Support LPN LP
6 1021
real time data feed stopt
User42662
2026-10-05 21:21:49
John - SC Support LPN LP
1 30
Delayed Data
johnnietaylor3
2026-10-05 21:19:35
John - SC Support LPN LP
1 24
random values next to certain studies.
Louis Vs
2026-10-05 21:17:56
John - SC Support LPN LP
1 29
Subject: Historical intraday data depth for TICK-SP and other market internals
gabriel_demers
2026-10-05 21:15:26
John - SC Support LPN LP
1 30
2 tick compressed dom
daif1029
2026-10-05 21:03:29
John - SC Support LPN LP
1 28
Trial Package Active but SC Data Not Enabled
User213061
2026-10-05 20:59:35
John - SC Support LPN LP
3 58
Not receiving CME data
Uppsalafish
2026-10-05 20:55:52
John - SC Support LPN LP
1 29
CBOE Global Indexes Exchange: VXN1D_CGI is not working
Rui S
2026-10-05 20:53:42
John - SC Support LPN LP
1 30
Change request: Flatten Positions And Cancel Orders At Set Time
User512353
2026-10-05 20:20:12
Sierra_Chart Engineering LPN LP
1 115
My past trade logs with Teton - Dorman
Jimmyy
2026-10-05 20:18:40
Sierra_Chart Engineering LPN LP
32 1444
[Programming Help] - ACSIL: letting a custom study use a left-button drag without scrolling (Pointer/Hand tool)
Fabio
2026-10-05 20:15:50
Sierra_Chart Engineering LPN LP
5 160
Chart Settings Tick Size and Symbol Settings Keep Changing
User418340
2026-10-05 18:44:01
Sierra_Chart Engineering LPN LP
1 75
Snap to tool
Rafalitto
2026-10-05 14:21:38
John - SC Support LPN LP
1 34
Refund Request Issue
User387245
2026-10-05 14:20:12
John - SC Support LPN LP
1 45
Running Multiple Instances in 2 pcs
User635925
2026-10-05 14:13:13
John - SC Support LPN LP
5 735
Check Payment Record
User202505tftc1
2026-10-05 14:11:05
John - SC Support LPN LP
1 72
Accessing Sierra Charts X-Axis directly.
User92573
2026-10-05 14:07:49
John - SC Support LPN LP
1 69