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Support Board


Date/Time: Fri, 23 Oct 2026 20:25:17 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 14084
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP
7 6578
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP
1 511
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 447
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 906
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 2095
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18782
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3630
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4820
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23216
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8418
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6837
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108717
Rithmic Direct - DTC: Server list is empty, cannot connect
Ayixad63
2026-10-23 20:18:58
Ayixad63 LPN LP
0 2
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading
2026-10-23 19:43:31
Sierra_Chart Engineering LPN LP
13 470
[Programming Help] - Using Denali Data Feed with Interactive Brokers Trading (Charts freezing)
gawdar73
2026-10-23 18:38:11
gawdar73 LPN LP
0 13
Recurring Billing not Reset with Correct Date
skalaydzhiyski
2026-10-23 18:04:14
skalaydzhiyski LPN LP
5 39
Market Dept- CBOE (BATS, IEX, EDGX)
User877866
2026-10-23 16:51:46
User877866 LPN LP
0 17
Hiding and Unhiding Studies with a Single Command
Deenius
2026-10-23 16:48:08
User719512 LPN LP
4 317
How do i highlight a region on my charts?
b1u3lee
2026-10-23 16:40:36
John - SC Support LPN LP
1 21
Supported independent simulation-only cleanup and fresh state verification
User408908
2026-10-23 16:31:32
John - SC Support LPN LP
2 212
Snap to Drawings
cfuture
2026-10-23 16:17:26
John - SC Support LPN LP
1 19
Denali feed: live MBO for COMEX GC via DTC for my own application
User355695
2026-10-23 14:39:43
John - SC Support LPN LP
3 40
Volume Profile Volume Area Lines issue
User92573
2026-10-23 14:15:34
John - SC Support LPN LP
3 98
Subject: Trial Account – SC Data Not Enabled / MES Chart Not Loading
User908604
2026-10-23 13:37:19
John - SC Support LPN LP
1 43
MES historical market depth data: available date ranges and Package 5 inclusion
rpolu1986
2026-10-23 13:36:05
John - SC Support LPN LP
1 60
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius
2026-10-23 13:17:28
Deenius LPN LP
16 2325
Ghost Study running
Jaydtrade
2026-10-23 12:41:17
Jaydtrade LPN LP
2 137
Step Trailing Stop moves the stop backward after a manual adjustment
n8trading
2026-10-23 12:31:30
n8trading LPN LP
2 73
Cannot connect to Sierra Chart - New Trial Account Inquiry
User733444
2026-10-23 07:34:55
Sierra_Chart Engineering LPN LP
1 46
Feature request: passkey login for sierrachart.com and Sierra Chart
n8trading
2026-10-22 23:49:25
n8trading LPN LP
2 106
Population Delay In Studies & Custom Study Not Loading with Updates
User415279
2026-10-22 23:45:53
User415279 LPN LP
8 172
Volume by Price - How to Hide Zero Values in Diagonal Delta Profile
User658000
2026-10-22 19:52:36
John - SC Support LPN LP
1 64
VIX alternative for NQ/ES on Denali
User449884
2026-10-22 19:46:18
Sierra_Chart Engineering LPN LP
5 189
EUREX data
User210821
2026-10-22 18:38:58
John - SC Support LPN LP
9 141
Daily Charts Not Working
User160573
2026-10-22 16:46:35
John - SC Support LPN LP
3 87
Trial User needs Service Package to create DOMs, Footprints and Market Profiles?
User510765
2026-10-22 16:39:12
John - SC Support LPN LP
1 47
volume at price study
coachted
2026-10-22 16:29:30
User719512 LPN LP
4 191
Volume Area Lines
User92573
2026-10-22 16:26:41
User719512 LPN LP
6 323