Support Board
Date/Time: Tue, 01 Sep 2026 01:41:47 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1539 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17581 |
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2805 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9922 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3917 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21995 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7781 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6341 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107870 |
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Feature Req: Bulk snapshot query for all watchlist symbols in single Denali server request
TonyCipriani |
2026-09-01 01:28:17
TonyCipriani LPN LP |
12 | 356 |
|
Percent Change in Volume Using Number Bars Calculated Values
User790187 |
2026-09-01 01:04:53
User790187 LPN LP |
0 | 6 |
|
Renewal of data
User294201 |
2026-08-31 23:11:25
User294201 LPN LP |
0 | 11 |
|
Teton trailing stop exceeding AMP's 10 messages/10 sec limit
zakyr |
2026-08-31 22:19:12
Sierra_Chart Engineering LPN LP |
1 | 45 |
|
Recurring Chart Data Loading Issue – Screenshots Attached
User783391 |
2026-08-31 22:14:16
Sierra_Chart Engineering LPN LP |
7 | 98 |
|
CME trade-type metadata
User330797 |
2026-08-31 22:10:17
Sierra_Chart Engineering LPN LP |
3 | 73 |
|
Request: Tools / Chart Values Windows Tooltip
ycomp |
2026-08-31 22:05:41
Sierra_Chart Engineering LPN LP |
1 | 39 |
|
Position Quantity is zero in Spreadsheet
User512353 |
2026-08-31 22:04:14
Sierra_Chart Engineering LPN LP |
9 | 139 |
|
The Combine Trades into Original Summary Trade
User339024 |
2026-08-31 22:02:54
User339024 LPN LP |
0 | 19 |
|
Direct DTC connection to Teton order routing servers — requesting setup details
User858578 |
2026-08-31 22:00:13
Sierra_Chart Engineering LPN LP |
4 | 151 |
|
Send attached orders
User165981 |
2026-08-31 21:33:30
John - SC Support LPN LP |
1 | 18 |
|
How Can I Set the Colors for the Compact Tool Values and Tool Values Windows?
Deenius |
2026-08-31 21:31:17
John - SC Support LPN LP |
1 | 16 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-08-31 21:27:29
John - SC Support LPN LP |
22 | 2445 |
|
Unable to load more than 6 months of Historical Data
User988786 |
2026-08-31 21:23:47
John - SC Support LPN LP |
3 | 33 |
|
programmation
User740755 |
2026-08-31 21:18:34
John - SC Support LPN LP |
14 | 207 |
|
Subject: Understanding "Move to Breakeven" entries in my Trade Activity Log
coachted |
2026-08-31 21:13:07
John - SC Support LPN LP |
3 | 27 |
|
Detached/Cancelled Child/Stop Orders
User643426 |
2026-08-31 20:36:16
Sierra_Chart Engineering LPN LP |
2 | 63 |
|
anchored vwap
Robert Wojczak |
2026-08-31 18:32:55
cmet LPN LP |
3 | 78 |
|
Spreadsheet study coloring not working when adding study/price overlay
User645747 |
2026-08-31 18:14:55
John - SC Support LPN LP |
1 | 24 |
|
NVPOC in daily chart
User193259 |
2026-08-31 17:55:10
John - SC Support LPN LP |
7 | 110 |
|
Erase all* text drawings
User14953 |
2026-08-31 17:53:28
John - SC Support LPN LP |
1 | 34 |
|
[Programming Help] - Subject: Renko bar High/Low showing zero range during Replay (ACSIL, AutoLoop=1)
User936721 |
2026-08-31 17:49:15
John - SC Support LPN LP |
3 | 75 |
|
Can you please adivse
coachted |
2026-08-31 17:40:22
John - SC Support LPN LP |
1 | 39 |
|
I’ve changed the system number and now I no longer have the data
TerpsArdy |
2026-08-31 17:31:23
John - SC Support LPN LP |
1 | 42 |
|
CME ES/MES/NQ/MNQ Denali L1 + L2 Market Data Pricing & API Access
CB6Quantum |
2026-08-31 17:27:51
John - SC Support LPN LP |
1 | 39 |
|
can't find my Broker while trying to activate Teton Pathway for real time data
User999001 |
2026-08-31 17:18:55
John - SC Support LPN LP |
5 | 321 |
|
GC - Chart Issues with data
User301944 |
2026-08-31 17:15:53
John - SC Support LPN LP |
3 | 62 |
|
“Trade activity log - Closed P&L”
Paulof |
2026-08-31 16:50:33
John - SC Support LPN LP |
1 | 31 |
|
Value Label on Price Scale for VWAP Subgraph of Volume by Price Study looks strange
TraderBake |
2026-08-31 16:45:29
John - SC Support LPN LP |
6 | 192 |
|
Stationary Text Link To Vertical Axis Scale is Default On creation
User383986 |
2026-08-31 13:39:01
User383986 LPN LP |
0 | 33 |