Support Board
Date/Time: Thu, 05 Nov 2026 16:34:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering |
2026-11-04 19:24:25
Sierra_Chart Engineering LPN LP |
1 | 319 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7942 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 813 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14977 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 729 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 713 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1075 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2258 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 19029 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3805 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5067 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23440 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8564 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6957 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108911 |
|
Trade Not Executing on TPT connection
User551991 |
2026-11-05 16:24:48
John - SC Support LPN LP |
3 | 23 |
|
New installation on the same computer cannot log in:
User422396 |
2026-11-05 16:10:42
John - SC Support LPN LP |
4 | 245 |
|
Random Freezing of the chart
LongShortz |
2026-11-05 16:01:49
John - SC Support LPN LP |
16 | 1255 |
|
price of dom move,data cannot connect
User111233 |
2026-11-05 15:59:04
John - SC Support LPN LP |
6 | 50 |
|
Services balance not increasing
User757056 |
2026-11-05 15:30:26
John - SC Support LPN LP |
1 | 15 |
|
Feature Request: Optional Web-Based Chart trading (With User Risk acknowledgement)
Lowry BigEarth |
2026-11-05 14:40:46
Sierra_Chart Engineering LPN LP |
3 | 240 |
|
Deterministic Safe Mode startup before automatic login
Richard Chinn |
2026-11-05 13:47:28
John - SC Support LPN LP |
6 | 164 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-05 13:47:19
Sierra_Chart Engineering LPN LP |
10 | 265 |
|
Data issues
User987069 |
2026-11-05 13:38:59
John - SC Support LPN LP |
6 | 117 |
|
strange behaviour of the bid/ask lines in the FDXM chart
User58876 |
2026-11-05 13:37:34
Sierra_Chart Engineering LPN LP |
1 | 28 |
|
DOM
AKR |
2026-11-05 13:34:31
John - SC Support LPN LP |
7 | 203 |
|
screen chart windows blackout
User654047 |
2026-11-05 13:28:22
John - SC Support LPN LP |
14 | 1302 |
|
Feature request: Multi-instance syncing
User806682 |
2026-11-05 13:23:58
John - SC Support LPN LP |
1 | 54 |
|
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek |
2026-11-05 13:23:22
John - SC Support LPN LP |
1 | 33 |
|
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335 |
2026-11-05 12:53:48
User751630 LPN LP |
5 | 1349 |
|
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987 |
2026-11-04 22:51:51
John - SC Support LPN LP |
3 | 1918 |
|
Latest Release
Jim_W |
2026-11-04 22:34:16
Sierra_Chart Engineering LPN LP |
10 | 337 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-11-04 21:18:00
Alofat99 LPN LP |
32 | 7624 |
|
Weekly VWAP the same as monthly?
gz6969 |
2026-11-04 20:56:27
gz6969 LPN LP |
4 | 68 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-11-04 20:49:39
Sierra_Chart Engineering LPN LP |
7 | 326 |
|
Connecting to Rithmic Prop connection limits rolling profile data
Tristro |
2026-11-04 20:45:51
John - SC Support LPN LP |
1 | 52 |
|
Screen going black
User240337 |
2026-11-04 20:09:14
John - SC Support LPN LP |
1 | 43 |
|
Cancel Services
User524359 |
2026-11-04 19:25:51
John - SC Support LPN LP |
1 | 45 |