Support Board
Date/Time: Wed, 04 Nov 2026 13:10:57 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7801 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 791 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14936 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 713 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 691 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1063 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2246 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 19010 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3791 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5045 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23417 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8556 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6948 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108886 |
|
Rithmic Direct DTC feed: MBO in ACSIL, minimum size filter, aggressor Order IDs on trades
User241773 |
2026-11-04 11:38:06
User241773 LPN LP |
0 | 18 |
|
Feature Request: Separate Color for Evening Session TPO Profiles
User707785 |
2026-11-04 11:26:37
User707785 LPN LP |
5 | 154 |
|
Latest Release
Jim_W |
2026-11-04 11:06:13
Jim_W LPN LP |
2 | 139 |
|
Downloading chart data issue
User795248 |
2026-11-04 11:03:17
nosast LPN LP |
10 | 117 |
|
Custom Divergence Study: Numbers Bars Delta and Candle Sticks
User862138 |
2026-11-04 08:50:13
User862138 LPN LP |
7 | 81 |
|
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius |
2026-11-04 03:10:53
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-11-04 01:25:37
b1u3lee LPN LP |
24 | 393 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-11-04 00:16:23
Sierra_Chart Engineering LPN LP |
11 | 706 |
|
Data feeds
User58 |
2026-11-04 00:13:40
Sierra_Chart Engineering LPN LP |
12 | 743 |
|
Lagging data feed
Jimmyy |
2026-11-03 23:31:54
Sierra_Chart Engineering LPN LP |
33 | 1249 |
|
Teton sub-account and self-match prevention: cancelled attached orders and loss limit
User155037 |
2026-11-03 23:31:09
Sierra_Chart Engineering LPN LP |
3 | 133 |
|
Payment yet to reflect
User887724 |
2026-11-03 22:55:33
John - SC Support LPN LP |
1 | 29 |
|
Refund
User301395 |
2026-11-03 22:43:17
John - SC Support LPN LP |
1 | 35 |
|
License question - using paid for downloaded historical data.
tomwtate7 |
2026-11-03 21:21:53
John - SC Support LPN LP |
1 | 56 |
|
Dark mode for the whole window (menu bar, tabs, frame) and how to match a 200% DPI layout
Bordug |
2026-11-03 19:56:33
Sierra_Chart Engineering LPN LP |
1 | 76 |
|
Denali data and Teton routing for automated ACSIL strategy
User737117 |
2026-11-03 18:09:54
Sierra_Chart Engineering LPN LP |
2 | 111 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-03 18:02:19
Sierra_Chart Engineering LPN LP |
8 | 212 |
|
Struggled integrating plugin with NQ that works great on ES
User558370 |
2026-11-03 17:11:32
John - SC Support LPN LP |
1 | 52 |
|
Can't have Binance data while set up whith Rithmic for taking orders and having Denali
User917357 |
2026-11-03 17:06:50
John - SC Support LPN LP |
1 | 43 |
|
CANNOT ACCES TETON CME ROUTING
User251333 |
2026-11-03 17:03:22
John - SC Support LPN LP |
3 | 60 |
|
SUPER URGENT REQUEST: Please Restore Efficient Symbol Entry in Quote Boards
User472677 |
2026-11-03 16:59:04
John - SC Support LPN LP |
7 | 167 |
|
Flatten order
Jimmyy |
2026-11-03 15:46:40
Jimmyy LPN LP |
6 | 453 |
|
Payment
User853201 |
2026-11-03 15:38:50
John - SC Support LPN LP |
1 | 36 |
|
historical tick data
coachted |
2026-11-03 15:36:27
coachted LPN LP |
2 | 82 |
|
Live orders rejected
User266036 |
2026-11-03 15:36:04
John - SC Support LPN LP |
1 | 47 |