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Support Board

Date/Time: Sat, 08 Nov 2025 09:24:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Notice: Solution to: Chart/Book Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2025-11-08 06:21:26
Sierra_Chart Engineering LPN LP 		5 899
[Sticky] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2025-11-07 19:43:13
Sierra_Chart Engineering LPN LP 		48 13538
[Sticky] [Locked] - Notice: Chartbook Back Compatibility Issue
Sierra_Chart Engineering 		2025-10-13 22:39:53
Sierra_Chart Engineering LPN LP 		0 699
[Sticky] [Locked] - Notice: Web Trading Panel Connection Issue and Solution
Sierra_Chart Engineering 		2025-10-13 21:55:34
Sierra_Chart Engineering LPN LP 		1 546
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2025-09-27 01:20:37
Sierra_Chart Engineering LPN LP 		3 2591
[Sticky] [Locked] - Changes to CME Group Options Historical Data
Sierra_Chart Engineering 		2025-06-16 13:45:16
Sierra_Chart Engineering LPN LP 		2 3471
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 4272
[Sticky] [Locked] - Microsoft Windows Is Truly Garbage. An Abomination. Software That is Woke and Insane
Sierra_Chart Engineering 		2025-04-04 18:10:55
Sierra_Chart Engineering LPN LP 		5 6234
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 3068
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support 		2024-12-23 17:32:25
John - SC Support LPN LP 		0 1561
[Sticky] [Locked] - Historical End of Day Data for Futures and $ Indices Additional Cost if Over Monthly Limit
Sierra_Chart Engineering 		2024-12-23 15:30:20
Sierra_Chart Engineering LPN LP 		1 2881
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 104629
[Sticky] [Locked] - Delayed *Streaming* US Equities Consolidated Tape Available to All Users
Sierra_Chart Engineering 		2024-02-11 23:35:21
Sierra_Chart Engineering LPN LP 		12 7735
Time on sierra
User931951 		2025-11-08 08:07:10
User931951 LPN LP 		2 26
[Programming Help] - Sierra chart 64-bit and the 64-bit Mirror
Exybarnz 		2025-11-08 07:12:13
Exybarnz LPN LP 		0 7
My GC chart on 1m looks funny and not properly align. Is this normal?
User366925 		2025-11-08 06:31:15
Sierra_Chart Engineering LPN LP 		3 40
Requesting Full Access to Trial Mode
User225436 		2025-11-08 03:17:51
User225436 LPN LP 		0 12
I am downloading my trade log yet date/time and transaction time
coachted 		2025-11-08 01:42:53
coachted LPN LP 		6 33
LOADING & REFRESH ISSUE
User645382 		2025-11-07 23:11:10
User645382 LPN LP 		7 96
ES Live Price Data not Showing Up
User871314 		2025-11-07 23:01:48
User871314 LPN LP 		2 28
1 millisecond chartbooks
GaryMac 		2025-11-07 22:47:53
GaryMac LPN LP 		0 20
help: speed of data transmission has been extremely slow in the past few days
User188015 		2025-11-07 22:04:09
John - SC Support LPN LP 		1 21
Trading Chart DOM Weird Issue
User172061 		2025-11-07 22:00:35
John - SC Support LPN LP 		13 143
Request: Correct Implementation of 1-Box Reversal (One-Step-Back) in Point & Figure Charts
ticinotrader 		2025-11-07 21:50:05
User391959 LPN LP 		1 45
Daily Net Loss Triggered when actual loss not close to set amount; bug?
Apollonia 		2025-11-07 21:49:12
Apollonia LPN LP 		8 99
SC chat alerts
User585104 		2025-11-07 21:15:46
User585104 LPN LP 		18 263
question re: backing up Sierra Charts
User708302 		2025-11-07 20:53:41
John - SC Support LPN LP 		5 694
TPO: Custom Intraday Sessions (Possible Bug?)
User688525 		2025-11-07 19:30:19
User688525 LPN LP 		6 79
Wrong data set
cmack1011 		2025-11-07 19:29:22
cmack1011 LPN LP 		2 24
Current day overlapping volume and delta profiles with cumulative side by side.
FelixAndres090519 		2025-11-07 19:29:15
John - SC Support LPN LP 		5 37
Changing computer System
User643326 		2025-11-07 19:24:52
John - SC Support LPN LP 		1 25
Plans for Multi-Factor Authentication?
User925540 		2025-11-07 19:06:45
User925540 LPN LP 		20 1428
$VIX
lservin29 		2025-11-07 19:06:13
John - SC Support LPN LP 		11 725
Rithmic Connection suddenly died
HeyUgly 		2025-11-07 18:38:19
HeyUgly LPN LP 		4 67
NO DATA
User716575 		2025-11-07 18:32:47
John - SC Support LPN LP 		2 42
Updated to version 2807, Ctrl + Enter no longer works in spreadsheet study cell.
C_Money 		2025-11-07 18:32:16
Sierra_Chart Engineering LPN LP 		3 72
spreadsheet help
User411320 		2025-11-07 18:29:37
John - SC Support LPN LP 		7 76
Widen stop trigger?
sandcastl3s 		2025-11-07 18:28:03
John - SC Support LPN LP 		1 32
Subject: Replay Orders on Secondary Chart Use Live Feed for Fill (PnL Desync Between Legs)
aurel19230 		2025-11-07 18:14:56
Sierra_Chart Engineering LPN LP 		2 55