Support Board
Date/Time: Wed, 04 Nov 2026 17:30:59 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7827 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 802 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14941 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 719 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 696 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1066 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2248 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 19016 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3795 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5050 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23419 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8559 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6952 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108890 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-11-04 16:55:25
blt LPN LP |
6 | 271 |
|
screen chart windows blackout
User654047 |
2026-11-04 16:51:44
John - SC Support LPN LP |
12 | 1262 |
|
Latest Release
Jim_W |
2026-11-04 16:43:35
blt LPN LP |
3 | 179 |
|
Hoe To Remove a Dom attached on a chart
User241301 |
2026-11-04 15:27:54
John - SC Support LPN LP |
1 | 28 |
|
Rithmic Direct DTC feed: MBO in ACSIL, minimum size filter, aggressor Order IDs on trades
User241773 |
2026-11-04 15:26:02
John - SC Support LPN LP |
1 | 58 |
|
Feature Request: Separate Color for Evening Session TPO Profiles
User707785 |
2026-11-04 15:16:36
John - SC Support LPN LP |
6 | 169 |
|
Downloading chart data issue
User795248 |
2026-11-04 15:13:06
John - SC Support LPN LP |
11 | 138 |
|
Invalid User Account or Password
User4000 |
2026-11-04 14:53:40
Sierra_Chart Engineering LPN LP |
1 | 23 |
|
Custom Divergence Study: Numbers Bars Delta and Candle Sticks
User862138 |
2026-11-04 14:41:09
John - SC Support LPN LP |
8 | 101 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-11-04 14:38:44
User795248 LPN LP |
31 | 7448 |
|
How do i highlight a region on my charts?
b1u3lee |
2026-11-04 14:38:30
John - SC Support LPN LP |
25 | 405 |
|
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius |
2026-11-04 03:10:53
Sierra_Chart Engineering LPN LP |
1 | 47 |
|
Teton server-side bracket behavior when protective NQ StopPx is already crossed
User935906 |
2026-11-04 00:16:23
Sierra_Chart Engineering LPN LP |
11 | 710 |
|
Data feeds
User58 |
2026-11-04 00:13:40
Sierra_Chart Engineering LPN LP |
12 | 751 |
|
Lagging data feed
Jimmyy |
2026-11-03 23:31:54
Sierra_Chart Engineering LPN LP |
33 | 1258 |
|
Teton sub-account and self-match prevention: cancelled attached orders and loss limit
User155037 |
2026-11-03 23:31:09
Sierra_Chart Engineering LPN LP |
3 | 142 |
|
Payment yet to reflect
User887724 |
2026-11-03 22:55:33
John - SC Support LPN LP |
1 | 35 |
|
Refund
User301395 |
2026-11-03 22:43:17
John - SC Support LPN LP |
1 | 39 |
|
License question - using paid for downloaded historical data.
tomwtate7 |
2026-11-03 21:21:53
John - SC Support LPN LP |
1 | 63 |
|
Dark mode for the whole window (menu bar, tabs, frame) and how to match a 200% DPI layout
Bordug |
2026-11-03 19:56:33
Sierra_Chart Engineering LPN LP |
1 | 81 |
|
Denali data and Teton routing for automated ACSIL strategy
User737117 |
2026-11-03 18:09:54
Sierra_Chart Engineering LPN LP |
2 | 116 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-03 18:02:19
Sierra_Chart Engineering LPN LP |
8 | 220 |
|
Struggled integrating plugin with NQ that works great on ES
User558370 |
2026-11-03 17:11:32
John - SC Support LPN LP |
1 | 60 |
|
Can't have Binance data while set up whith Rithmic for taking orders and having Denali
User917357 |
2026-11-03 17:06:50
John - SC Support LPN LP |
1 | 47 |
|
CANNOT ACCES TETON CME ROUTING
User251333 |
2026-11-03 17:03:22
John - SC Support LPN LP |
3 | 64 |