Support Board
Date/Time: Mon, 31 Aug 2026 01:48:37 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 1426 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 17492 |
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2782 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9894 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3898 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21953 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7749 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6317 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107842 |
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Recurring Chart Data Loading Issue – Screenshots Attached
User783391 |
2026-08-31 00:53:25
Sierra_Chart Engineering LPN LP |
1 | 16 |
|
CME Data Not Loading in Real-Time
HARK |
2026-08-30 22:52:28
Sierra_Chart Engineering LPN LP |
6 | 50 |
|
CME trade-type metadata
User330797 |
2026-08-30 22:07:04
Sierra_Chart Engineering LPN LP |
1 | 22 |
|
Package 3 historical MNQ tick data: entitlement, expired contract months, volume conservation
User172255 |
2026-08-30 21:50:54
Sierra_Chart Engineering LPN LP |
2 | 37 |
|
[BUG] Copying config from one instance to another doesnt let change Data folder
maxima120 |
2026-08-30 21:31:17
Sierra_Chart Engineering LPN LP |
3 | 78 |
|
Large Volume Trade Indicator - No display beyond certain candles
User794005 |
2026-08-30 19:17:38
Sierra_Chart Engineering LPN LP |
1 | 27 |
|
Value Label on Price Scale for VWAP Subgraph of Volume by Price Study looks strange
TraderBake |
2026-08-30 16:03:01
TraderBake LPN LP |
5 | 156 |
|
Canot submit an order if the trade is against me.
BTFly |
2026-08-30 14:48:22
TraderBake LPN LP |
2 | 81 |
|
[User Discussion] - FREE Trial on new REAL-TIME Order Flow indicators
Meklon |
2026-08-30 13:39:44
lion323 LPN LP |
19 | 7239 |
|
DOM Display Issue When Grouping Ticks
MTScalper |
2026-08-30 10:13:00
MTScalper LPN LP |
2 | 98 |
|
Chartbooks Take a Very Long Time to Load After Launching Sierra Chart
Deenius |
2026-08-30 07:45:35
Deenius LPN LP |
7 | 156 |
|
Direct DTC connection to Teton order routing servers — requesting setup details
User858578 |
2026-08-30 04:57:31
seandunaway LPN LP |
3 | 127 |
|
Market Statistics historical backfill after April 25, 2019 calculation change
User838556 |
2026-08-30 04:08:43
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Can I get a free trial extension please.
Historical_11 |
2026-08-30 00:03:37
Sierra_Chart Engineering LPN LP |
26 | 5253 |
|
Increasing the Character Limit for the Description Field
Deenius |
2026-08-29 21:02:39
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
Teton CME Price Multiplier Issue v2942
BubbityDog |
2026-08-29 19:36:02
Sierra_Chart Engineering LPN LP |
7 | 690 |
|
Large Volume Trade Indicator Is Limited?
User879463 |
2026-08-29 16:59:36
cmet LPN LP |
9 | 3733 |
|
programmation
User740755 |
2026-08-29 12:49:51
User740755 LPN LP |
9 | 146 |
|
NVPOC in daily chart
User193259 |
2026-08-29 09:43:09
User193259 LPN LP |
4 | 75 |
|
Bug in Chart Studies Load button
User61168 |
2026-08-29 07:01:09
Sierra_Chart Engineering LPN LP |
1 | 515 |
|
Tool: Type Text - using saved configurations make the text disappear
Saj |
2026-08-29 06:59:52
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Subject: Renko bar High/Low showing zero range during Replay (ACSIL, AutoLoop=1)
User936721 |
2026-08-29 04:47:10
User936721 LPN LP |
0 | 39 |
|
Diagonal Delta option for Number Bars
HeyUgly |
2026-08-28 22:18:35
Sierra_Chart Engineering LPN LP |
57 | 6727 |
|
Historical CME Futures data DateTime question
booming |
2026-08-28 21:15:44
Sierra_Chart Engineering LPN LP |
1 | 89 |
|
IBKR + Denali + Teton – what are the options?
User401087 |
2026-08-28 21:02:40
John - SC Support LPN LP |
20 | 2387 |
|
aRequest about Additional stock symbols
johnny scaddan |
2026-08-28 20:54:47
John - SC Support LPN LP |
1 | 51 |
|
Alerts Fail to Work Properly After Upgrading to Version 2939 on Windows 11
User920737 |
2026-08-28 19:12:47
User920737 LPN LP |
2 | 84 |