Support Board
Date/Time: Fri, 02 Oct 2026 21:59:45 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-02 21:42:31
Sierra_Chart Engineering LPN LP |
4 | 4138 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-02 06:03:56
Sierra_Chart Engineering LPN LP |
20 | 11921 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 597 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1772 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18330 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3315 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4445 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22744 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8147 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6633 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108353 |
|
During large amounts of volume losing data for a period of time
austintradez91 |
2026-10-02 21:36:05
austintradez91 LPN LP |
3 | 96 |
|
Nymex-CL Pricing
User841161 |
2026-10-02 20:31:11
John - SC Support LPN LP |
4 | 52 |
|
Global Cursor Not Working in Version 2963
Deenius |
2026-10-02 20:26:01
Deenius LPN LP |
4 | 34 |
|
External code using SC market data
SKZ90 |
2026-10-02 19:54:52
John - SC Support LPN LP |
1 | 29 |
|
Trade order issues
Asad1939 |
2026-10-02 19:51:37
John - SC Support LPN LP |
1 | 42 |
|
Clearing Firm or IB Risk Management options with Teton Order Routing
User28706 |
2026-10-02 19:45:30
Sierra_Chart Engineering LPN LP |
1 | 28 |
|
ALERT TIME OFF BY 6 HOURS
User452635 |
2026-10-02 19:25:42
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Quoteboard issue v2957 - Right-click context menu selection is applying to wrong symbol
n8trading |
2026-10-02 19:24:51
Sierra_Chart Engineering LPN LP |
9 | 165 |
|
My past trade logs with Teton - Dorman
Jimmyy |
2026-10-02 18:20:09
Jimmyy LPN LP |
28 | 1333 |
|
v2960 Cannot set Horizontal Ray TextColor from s_UseTool
User719512 |
2026-10-02 16:56:22
User719512 LPN LP |
6 | 196 |
|
Trade Chart
User255709 |
2026-10-02 15:33:15
User255709 LPN LP |
6 | 73 |
|
Chart sometimes not updating in real time.
User414202 |
2026-10-02 14:30:10
John - SC Support LPN LP |
1 | 29 |
|
To check if I am verified as a Non professional Account
ElsonJr |
2026-10-02 14:17:24
SC Support LPN LP |
9 | 2714 |
|
Data not updating - Account good - Nothing changed since last shut down
User337568 |
2026-10-02 14:11:33
John - SC Support LPN LP |
1 | 35 |
|
Moving Stop Loss to Breakeven when Scaling In
midas59 |
2026-10-02 14:08:45
John - SC Support LPN LP |
1 | 46 |
|
Intraday data
User411320 |
2026-10-02 13:35:36
User411320 LPN LP |
4 | 180 |
|
Reward / Risk Tool change after Sierra update
User359698 |
2026-10-02 12:55:52
User359698 LPN LP |
2 | 88 |
|
MBO DATA ES and NQ
GARYtheG |
2026-10-02 07:11:51
Sierra_Chart Engineering LPN LP |
4 | 131 |
|
quote board windows issues for me when using linked to a chart
User244592 |
2026-10-02 05:25:03
Sierra_Chart Engineering LPN LP |
7 | 151 |
|
MNQ historical quote data and original receive timestamps
User623672 |
2026-10-01 21:19:37
John - SC Support LPN LP |
1 | 53 |
|
i still having same daley i report last week in all stocks , all
User406746 |
2026-10-01 18:54:52
John - SC Support LPN LP |
15 | 198 |
|
CBOE Global Indexes Additional - No data on some tickers
Rui S |
2026-10-01 18:07:20
John - SC Support LPN LP |
4 | 69 |
|
IBKR Cash Account and CME Non-Professional Eligibility
User146717 |
2026-10-01 16:01:55
John - SC Support LPN LP |
1 | 64 |
|
real time data
user621958 |
2026-10-01 14:40:20
John - SC Support LPN LP |
1 | 51 |
|
Sierra chart on Arch linux
User988582 |
2026-10-01 14:09:28
User225374 LPN LP |
7 | 180 |
|
Volume by price based on zigzag study
User736044 |
2026-10-01 14:07:54
John - SC Support LPN LP |
11 | 294 |
|
about data feed
lunahorizon |
2026-10-01 13:57:45
John - SC Support LPN LP |
5 | 101 |
|
Encryption stream error/failed to download installer program due to an error Request ID 2
User582283 |
2026-10-01 13:42:35
John - SC Support LPN LP |
1 | 52 |