Support Board
Date/Time: Thu, 05 Mar 2026 18:42:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4330 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9816 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17198 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1169 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1272 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5068 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4097 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2057 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105888 |
|
Depth Recording in v2882 (Teton CME Routing) – No .depth File Created
User782165 |
2026-03-05 18:42:03
John - SC Support LPN LP |
16 | 215 |
|
Subscription question
User478814 |
2026-03-05 18:39:26
John - SC Support LPN LP |
1 | 9 |
|
Permission Denied
Ontotrade1 |
2026-03-05 18:30:17
Ontotrade1 LPN LP |
0 | 3 |
|
Orders not executing in Sierra Chart
User368304 |
2026-03-05 18:28:30
John - SC Support LPN LP |
3 | 51 |
|
freeze cash account
User988008 |
2026-03-05 18:26:10
John - SC Support LPN LP |
1 | 19 |
|
Horizontal Lines study additional feature request
Tooth Fairy |
2026-03-05 17:44:05
Tooth Fairy LPN LP |
4 | 62 |
|
Trading Dom Notes Column
topsteplocal |
2026-03-05 17:42:54
gcUserStudies LPN LP |
52 | 8661 |
|
missing days on chart
gurnovic |
2026-03-05 16:47:19
gurnovic LPN LP |
2 | 20 |
|
Error message on live account when putting in manual stop
HAL9000 |
2026-03-05 16:11:27
HAL9000 LPN LP |
2 | 26 |
|
Data not showing on some charts
User882888 |
2026-03-05 16:01:29
John - SC Support LPN LP |
1 | 15 |
|
Volume Dots and Zooming compatibilites
User590016 |
2026-03-05 15:33:53
Sierra_Chart Engineering LPN LP |
113 | 22375 |
|
Alerts
Jimmyy |
2026-03-05 15:15:04
Jimmyy LPN LP |
29 | 4953 |
|
Subgraph split bars.
Darksound |
2026-03-05 14:56:58
Sierra_Chart Engineering LPN LP |
8 | 540 |
|
Rithmic order-routing
User135243 |
2026-03-05 14:36:07
User135243 LPN LP |
13 | 158 |
|
No values on time scale after last bar
AKR |
2026-03-05 14:31:00
John - SC Support LPN LP |
4 | 61 |
|
MARKET DEPTH LEVEL
User166249 |
2026-03-05 14:23:03
John - SC Support LPN LP |
1 | 34 |
|
time and sales window clears when switching to other chartbook
User568229 |
2026-03-05 14:18:51
Sierra_Chart Engineering LPN LP |
8 | 109 |
|
Timing of spreadsheet window opening with multiple chartbooks breaks window settings
User273277 |
2026-03-05 14:15:44
Sierra_Chart Engineering LPN LP |
7 | 186 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-05 13:56:00
Sierra_Chart Engineering LPN LP |
15 | 336 |
|
[Programming Help] - How Can I Access TWS Columns for a SC Study - Specifically Shortable & Shortable Shares
GeeMan |
2026-03-05 13:51:54
Sierra_Chart Engineering LPN LP |
2 | 42 |
|
Alert condition using Daily OHLC current day low (SG3[0]) does not trigger
User138457 |
2026-03-05 09:36:12
User138457 LPN LP |
18 | 234 |
|
Cant load SP data via Teton
Puffel |
2026-03-05 09:12:59
Sierra_Chart Engineering LPN LP |
3 | 39 |
|
Sierra Chart Data freezing, then software freezing, then PC rebooting
User234371 |
2026-03-05 06:23:33
Sierra_Chart Engineering LPN LP |
4 | 78 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-03-05 06:18:28
Sierra_Chart Engineering LPN LP |
5 | 181 |
|
Unable to connect to server ds40.sierracharts.com
User853763 |
2026-03-05 05:12:30
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
RECTANGLE COLOR MODIFICATION
usgvince |
2026-03-05 02:08:48
usgvince LPN LP |
1 | 66 |
|
Is there a way to select a chart QUICK?
User845052 |
2026-03-04 22:35:20
D.Vicious LPN LP |
11 | 1635 |
|
New SIC 100oz Silver CME offering
JPO |
2026-03-04 22:10:20
Sierra_Chart Engineering LPN LP |
8 | 272 |
|
M6B
User714869 |
2026-03-04 22:06:23
John - SC Support LPN LP |
13 | 138 |
|
CME Data Freezing
User725043 |
2026-03-04 21:09:31
Sierra_Chart Engineering LPN LP |
66 | 1890 |