Support Board
Date/Time: Tue, 11 Aug 2026 12:32:55 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2111 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16290 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9605 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3524 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21511 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7519 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2270 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6134 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107578 |
|
Custom ACSIL DLL not appearing in Add Custom Study list
User101363 |
2026-08-11 12:25:45
User101363 LPN LP |
0 | 2 |
|
Renko Bar sizes
doctor10 |
2026-08-11 12:25:05
doctor10 LPN LP |
2 | 49 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-11 11:57:53
TH.555 LPN LP |
22 | 549 |
|
Denali historical data length
caldie67 |
2026-08-11 10:18:31
caldie67 LPN LP |
2 | 53 |
|
Chart Values Tool on Chart DOM
nosast |
2026-08-11 09:47:28
nosast LPN LP |
0 | 8 |
|
DOM horizontal grid line alignment
User453636 |
2026-08-11 08:33:25
User453636 LPN LP |
0 | 10 |
|
[Programming Help] - ACSIL access to TPO Profile per-price occupancy
User589744 |
2026-08-11 08:30:28
Sierra_Chart Engineering LPN LP |
3 | 71 |
|
[Programming Help] - custom DTC trading service — new order not correlating with local order record
User144502 |
2026-08-11 06:23:58
Sierra_Chart Engineering LPN LP |
4 | 53 |
|
UPDATING CHARTBOOK
usataFX |
2026-08-11 04:50:59
Sierra_Chart Engineering LPN LP |
5 | 489 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-11 01:26:22
Sierra_Chart Engineering LPN LP |
3 | 91 |
|
How does SierraChart decide a plugin is incompatible?
User166108 |
2026-08-11 01:24:18
Sierra_Chart Engineering LPN LP |
10 | 142 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-11 01:16:41
Amped LPN LP |
1 | 24 |
|
VPOC color is spanning more than 1 price
joshtrader |
2026-08-11 01:07:50
Sierra_Chart Engineering LPN LP |
1 | 41 |
|
Re-installing WITHOUT my existing charts and files
User463211 |
2026-08-11 00:46:53
Sierra_Chart Engineering LPN LP |
2 | 45 |
|
[Programming Help] - Need help with alert formula
Twiggy |
2026-08-10 23:12:42
Sawtooth LPN LP |
1 | 38 |
|
Menu looks strange
User137622 |
2026-08-10 22:08:35
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
Second system not getting data
John M |
2026-08-10 22:07:32
Sierra_Chart Engineering LPN LP |
4 | 109 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-10 22:06:08
Sierra_Chart Engineering LPN LP |
7 | 181 |
|
Bid / Ask Depth Bars with tick compression.
joshtrader |
2026-08-10 21:48:06
joshtrader LPN LP |
0 | 26 |
|
Chart windows not keeping their settings
User840964 |
2026-08-10 17:31:07
User840964 LPN LP |
28 | 587 |
|
saved study collections don't appear in the control bar customization menu
User290454 |
2026-08-10 16:56:25
User290454 LPN LP |
4 | 50 |
|
How can I make the VPOC extension start at the right edge of the TPO Profile?
User600795 |
2026-08-10 16:45:09
User600795 LPN LP |
0 | 25 |
|
2936 different shading behaviour
User273277 |
2026-08-10 16:29:34
User273277 LPN LP |
1 | 82 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-10 16:08:38
Sierra123 LPN LP |
4 | 141 |
|
money not showing in the account
sandy |
2026-08-10 14:29:58
SC Support LPN LP |
2 | 42 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-08-10 12:52:41
SierraMatthew LPN LP |
37 | 900 |
|
BidVolume/AskVolume field - does the non-Market-Depth Full CME Group data tier include it?
chahreddine |
2026-08-09 22:47:00
chahreddine LPN LP |
0 | 44 |