Support Board
Date/Time: Fri, 10 Jul 2026 13:06:30 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: July 9, 2026 - Internet Connectivity Issues Affecting CME Data
Sierra_Chart Engineering |
2026-07-10 06:42:05
Sierra_Chart Engineering LPN LP |
11 | 229 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 14352 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 8512 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3006 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20958 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7190 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2053 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 2010 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5897 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4973 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107214 |
|
Platform Freezing on Startup
kvcornie |
2026-07-10 13:01:50
kvcornie LPN LP |
20 | 319 |
|
options issue
Rnn |
2026-07-10 12:59:27
Rnn LPN LP |
0 | 5 |
|
tsi issue @ newest version
Rnn |
2026-07-10 12:54:13
Rnn LPN LP |
0 | 6 |
|
Symbol not allowed: NQU26-CME on Delayed Exchange Data Feed
User105629 |
2026-07-10 12:48:58
User105629 LPN LP |
0 | 7 |
|
CME Single Stock Futures
ChrisK |
2026-07-10 05:02:03
Sierra_Chart Engineering LPN LP |
3 | 87 |
|
Simulated Trading Service Orders with Time in Force Day are expiring at 16:15 EST
krahmani188417 |
2026-07-09 23:56:21
krahmani188417 LPN LP |
0 | 26 |
|
Need help converting an old Chartbook
Sivle |
2026-07-09 23:47:40
Sivle LPN LP |
0 | 27 |
|
Service URL and Login prompt on NTFY.
Louis Vs |
2026-07-09 22:46:19
Louis Vs LPN LP |
7 | 61 |
|
Anpassung Contract working orders
User437588 |
2026-07-09 21:59:21
Sierra_Chart Engineering LPN LP |
2 | 43 |
|
recent bid/ ask volume missing data DOM
User730969 |
2026-07-09 21:37:18
User730969 LPN LP |
2 | 54 |
|
Moving Sierra from Parallels VM to a VPS
User558380 |
2026-07-09 19:50:52
John - SC Support LPN LP |
1 | 43 |
|
data inconsistencies
coachted |
2026-07-09 19:44:42
John - SC Support LPN LP |
10 | 78 |
|
Sierra folder is Continually increasing in size
lovelivelaught |
2026-07-09 19:41:15
John - SC Support LPN LP |
1 | 54 |
|
Rollover Troubleshooting
itslikely2 |
2026-07-09 18:44:18
John - SC Support LPN LP |
3 | 50 |
|
Window detach and re-attach, toolbar question
User92573 |
2026-07-09 18:37:15
John - SC Support LPN LP |
1 | 35 |
|
Getting Delayed data: after live data purchase
spwalia |
2026-07-09 16:14:39
John - SC Support LPN LP |
6 | 88 |
|
Mutliple connections to TETON (2 SC instances)?
tomas262 |
2026-07-09 15:51:51
John - SC Support LPN LP |
3 | 51 |
|
Flatten order
Jimmyy |
2026-07-09 15:29:23
John - SC Support LPN LP |
4 | 81 |
|
connection avec rithmic
User945117 |
2026-07-09 15:25:24
John - SC Support LPN LP |
1 | 28 |
|
I am connected but no data is coming thru
User849502 |
2026-07-09 15:24:23
John - SC Support LPN LP |
12 | 107 |
|
Request Regarding GDFL NIFTY Futures Symbol Naming Convention
User100139 |
2026-07-09 15:01:52
John - SC Support LPN LP |
4 | 66 |
|
[Programming Help] - SG ID:#
User303857 |
2026-07-09 14:41:02
User303857 LPN LP |
4 | 66 |
|
Documentation clarification request regarding guaranteed ACSIL behavior
John Bibb |
2026-07-09 14:34:56
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Missing Historical Intraday Data on MES Chart
JL2711 |
2026-07-09 14:20:44
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
[User Discussion] - Sierra | Mac | High resolution | Crossover
dikii_tapok |
2026-07-08 22:33:21
dikii_tapok LPN LP |
0 | 77 |
|
Missing rows in Export Bar Data to Text
maxima120 |
2026-07-08 21:37:44
Sierra_Chart Engineering LPN LP |
1 | 90 |
|
Time and Sales market sell orders showing in the Recent Ask Volume on the DOM and V/Versa
User247340 |
2026-07-08 20:31:43
John - SC Support LPN LP |
1 | 56 |
|
[FEATURE REQUEST] New 'Number Bars Cal Values 2' SG
Brookwood |
2026-07-08 19:55:18
John - SC Support LPN LP |
3 | 63 |
|
Study/Price Overlay on Trade DOM does not match the source chart appearance
User296528 |
2026-07-08 19:20:36
John - SC Support LPN LP |
1 | 50 |