Login Page - Create Account

Support Board


Date/Time: Thu, 21 Oct 2021 15:29:06 +0000



[Sticky] [Locked] - What is Sierra Chart Working On

[2017-01-11 00:41:25]
Sierra Chart Engineering - Posts: 98266
We thought we would start this quick thread to talk about what Sierra Chart is currently working on.

At the moment, the main thing we are working on is a new network communication socket core. We should have this out next week. And this is also going to update the network socket communication on our servers as well which will improve performance and stability.

We are also doing some chart drawing work, and Subgraph styles.

Installation of two new high-performance servers.

Some big items we want to do this year are:

Many enhancements to ACSIL
Millisecond timestamps
Futures options support for SC data feed
CME market by order
Some additional DTC functionality
Trade bundling and unbundling for SC data feed.
Historical market depth data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-01-11 08:11:23
[2017-01-19 05:49:00]
Sierra Chart Engineering - Posts: 98266
Also we want to remind users once again that we are at the limit of what we can handle in regards to suggestions. We have more than enough to keep busy with the next 2-3 years.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-01-22 02:47:42]
Sierra Chart Engineering - Posts: 98266
Today we finished the development of the new network socket core for Sierra Chart. This new network socket core uses the high-performance Windows sockets API and is multithreaded.

It is now running on most of our servers.

This coming week we will be adding TLS support for it and then it will be released within Sierra Chart.

This new network socket core supports data processing on a background thread when using DTC connections.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-01-22 02:48:10
[2017-02-28 02:46:10]
Sierra Chart Engineering - Posts: 98266
These are the next major tasks we plan to work on:

-Major ACSIL enhancements

-The ability to modify chart drawings that are copied from another chart, on the destination chart (Chart they were copied to)

-Updating of all of the specialized market data columns on the Chart/Trade DOM during a chart replay


There are also various small items we will be working on in the coming months.

Once we finish with some chart drawing stuff, we will begin to create a new window to display market by order data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-02-28 02:47:22
[2017-06-11 07:08:09]
Sierra Chart Engineering - Posts: 98266
One thing we are going to do this week is add a new setting to Chart Settings to adjust the rollover amounts for back adjusted continuous futures contracts, for each individual contract month.

This is necessary because sometimes users want to make these changes and the way it is now, is difficult, and not always permanent.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-06-24 21:20:51]
Sierra Chart Engineering - Posts: 98266
Hopefully this week we should be done with completing support for recombining/bundling CME trades into the original size/quantity trades.

This feature is only going to be available when using the Sierra Chart Exchange Data Feed and only be effective for trade data starting this week or next.


Also, the combining of trades, is only going to be for trades at the same price. If a larger order, matches up with orders at multiple price levels, which is less likely with liquid markets like the ES, those will still be separate because they are reported as separate trade summaries.

Also our CME Multicast processing code which separates a trade summary into smaller trades, has been rewritten. Not that there will be much difference, but there may be a small degree of improvement.

The splitting of trades is actually somewhat complex, due to the fact that there are certain situations involving spread trades, which generate implied trades, opening and velocity logic events and packet loss, all which causes significant complexity in accomplishing this.

All of the orders which are matched at the open of a futures market on the CME or after a velocity logic event, are now all going to be reported separately and not as one summary as Sierra Chart previously has been doing. IQ Feed does report them separately. The CME recommends reporting them as one. But for consistency we will report them separately.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-06-25 22:23:08
[2017-06-27 00:55:13]
Sierra Chart Engineering - Posts: 98266
In regards to post #6, we tested our new trade splitting algorithm for the CME multicast feeds today, and our result matches IQ Feed 100 percent exact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-06-28 23:03:34]
Sierra Chart Engineering - Posts: 98266
Another item we are going to try to get done soon, is when a Chartbook is hidden, all of the chart windows will actually be destroyed rather than hidden. This will conserve system resources because Microsoft Windows does have problems when there are too many windows created.

Even a window like the Trade Window consists of a lot of smaller sub windows.

In extreme cases, this can lead to instability in Sierra Chart when the operating system fails to create a window or it self gets unstable when there are too many windows.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-07-14 13:15:57]
Sierra Chart Engineering - Posts: 98266
This is expected to be out next week:
support for recombining/bundling CME trades into the original size/quantity trades.

The development is complete and we are finishing with testing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-10-02 10:03:41]
Sierra Chart Engineering - Posts: 98266
The next notable areas of development are as follows:

Various work related to chart bars. Also including the ability to build custom bars using ACSIL efficiently.

Ability to load data for multiple symbols into the chart which share the same timeframe as the main symbol.

Study Summary window (More details to come later).

There is a lot of development we do each and every single day that is not really being noted on the What is New page. We try to make notes about the more significant items though. We are just trying to get through a lot of the development as quickly as possible. We are updating the main Sierra Chart documentation as it is done.

We still intend to get millisecond time stamping and market by order out before the end of the year.

Keep your questions to a minimum on this Support Board so that this does not take too much of our time away from development.

Many of the discussed in this thread are done including:

-The ability to modify chart drawings that are copied from another chart, on the destination chart (Chart they were copied to)

-Updating of all of the specialized market data columns on the Chart/Trade DOM during a chart replay

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-10-02 10:07:00
[2017-10-21 09:51:51]
Sierra Chart Engineering - Posts: 98266
Effective with version 1626, it is possible to use your own custom icon at the top left of the Sierra Chart windows and on the system taskbar.

Simply place a Program.ico file with your own custom icon in the installation folder for Sierra Chart. It will be automatically used.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-27 10:29:41]
Sierra Chart Engineering - Posts: 98266
These items still need to be worked on:
Ability to load data for multiple symbols into the chart which share the same timeframe as the main symbol.

Market by order out before the end of the year.

We are going to try to get out today or tomorrow, estimated position in queue. That has been asked about many times and we just decided to get it done in the last day or two. It really is not that hard, just had to be thought through. Total development time is probably about four hours.

There is also going to be greater effort on crypto currency related development in the coming months. This is going to be handled by separate developers so it does not interfere with our other main development.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-11-27 10:32:10
[2017-11-29 09:13:13]
Sierra Chart Engineering - Posts: 98266
In regards to millisecond time stamping, this is going to be held off for a couple of months. We need to create a new SCDateTime class which uses an integer.

Otherwise, this task is just to tricky and not comfortable and well structured.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-12 03:33:48]
Sierra Chart Engineering - Posts: 98266
We have started work on the CME market by order processing to expand the number of market depth levels for the Sierra Chart Exchange Data Feed. Should be out no later than the middle of next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-12 18:51:36]
Sierra Chart Engineering - Posts: 98266
In regards to market by order data to create additional levels of market depth for the CME for the Sierra Chart Exchange Data Feed, we are definitely not going to get this out, next week.

We see some very significant complications with this. First of all, we are very concerned about the performance impact of processing this data. It is going to have an impact. How much latency it will introduce we are not totally sure.

And we also see a problem where it is very easy for the state of the market depth to be slightly inaccurate due to data loss. It is processing wise intensive and/or complicated to recover from this.

And we also have to finish with other market depth enhancements first before this can be properly supported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-12 18:52:57
[2018-01-12 23:28:04]
Sierra Chart Engineering - Posts: 98266
Actually we should be able to get market by order out no later than the middle of this coming week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-12 23:35:01
[2018-01-14 09:08:01]
Sierra Chart Engineering - Posts: 98266
As we continue to work through the CME market by order data, to create additional levels of market depth, this indeed is difficult. It is not going to come out this coming week.

There are a lot of complications with this. The problem is, this data creates increased latency and faulty depth data, at least beyond the first 10 levels, in the case were there is any data loss which is inevitable. Trying to correct that faulty depth data is a ridiculously intensive process which we would not do.

We really do not think this was ever designed properly from the CME. The whole concept of transmitting mass amounts of information like this on a multicast feed without any ongoing corrective data, fundamentally makes no sense. Not to mention that it is very confusing with the way that is sent with template extensions, and different templates for the same data.

So we are quite worried, about the potential delays processing this data will introduce into the Sierra Chart Exchange Data Feed for CME data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-14 21:34:21
[2018-01-30 21:21:01]
Sierra Chart Engineering - Posts: 98266
In regards to post #18, and market by order data from the CME, this is on an indefinite hold.

We will get back to it when we can. In general using this type of data to create additional levels of market depth, fundamentally makes no sense. And it will cause performance problems and data loss. And while certainly with great efforts and expense these issues can be overcome, it is hardly worth it. It is entirely possible we will permanently discontinue the effort if about another 5 to 6 hours of work does not give us a reasonable result.

Right now we are working on adding various new order types and a new automated trading study based on an alert condition. This is in addition to a lot of other background development primarily related to porting Sierra Chart to another operating system (Long-term project), and improving spreadsheet performance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-31 02:20:16
[2018-02-03 05:39:11]
Sierra Chart Engineering - Posts: 98266
We are getting close to releasing the 64-bit version.

And we also want to describe some other upcoming items that we expect will be out before September:

-Web-based quote board and trade panel which will connect to a running Sierra Chart instance and can be used locally or remotely. For remotely, this will allow you to access your Sierra Chart in a simplified way through web capable mobile devices (specifically mobile phones).
-Peer-to-peer capability. This part of the overall progress towards decentralized trading and crypto currency trading. With this capability we will be able to also add features like peer-to-peer chatting, and also allowing you to share your chart images in real time with any other user or users.

To be honest, this is really an exciting time for us, because there is so much potential we have and so many innovative, and great things we can do. We do have additional developers working for us and we do appreciate the financial support to make this possible. So a lot of good things are going to be coming over the next couple of years.

As we have indicated elsewhere, we definitely do see trading moving to a decentralized model. This will include not only crypto currencies but futures, and equities as well. And we are going to be at the forefront of this area. No longer will anyone be victimized by absurd exchange policies. We have more than reached the breaking point in regards to this. Really users do not understand how these absurd market data policies from exchanges, perpetrate the absolute lunacy that exist in regards to market data access and trading access and complicate it tremendously for you and for us. And burden us tremendously. This is why we have very little tolerance in regards to all of these market data problems, and will decline support where necessary.


Think about being able to make a trade, globally with anyone else in the world, and have instantaneous settlement to your own wallet. Or have a contract implemented through a reliable computer program which guarantees performance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-02-03 23:52:00
[2018-02-16 18:36:43]
Sierra Chart Engineering - Posts: 98266
We are going to be doing some work on market depth data, and also because of the performance improvements documented here:
https://www.sierrachart.com/SupportBoard.php?ThreadID=32621

And additional improvements made, we are going to probably be able to release the market by order data from the CME through the Sierra Chart Exchange Data Feed. We will do this for a small group of symbols in order to not create a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-04-29 08:52:26]
Sierra Chart Engineering - Posts: 98266
Current items of development, or to be started soon:

-Full server-side trade simulation environment with full risk management, primarily meant for futures trading evaluators.

This will also be available for the Sierra Chart Forex/CFD data feed.

-Server-side exchange functionality. This will be released as a simulated exchange.

The actual development for the exchange is not really that difficult. The core order matching is already mostly complete and before the end of this year we expect that the performance will be able to handle the same order flows which go through an exchange like the CME, efficiently.


- True millisecond time stamping

- Web socket support for the DTC server. This relates to the task to be able to access an instance of Sierra Chart through a web-based JavaScript application so Sierra Chart functionality can be used on a mobile phone type of device. This would include a quote board, market depth, basic order entry, Trade Position and Order reporting, and simplified charting. The charting would be just a JavaScript charting application that is already out there. It would not be a Sierra Chart type of chart which would be far too complex to support in JavaScript.

- Spreadsheet performance improvements. Various other spreadsheet related tasks.

-Continued development to support other operating systems.

-New format for dialog type windows.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-05-07 05:45:32
[2018-05-04 23:46:00]
Sierra Chart Engineering - Posts: 98266
We are also working on the long-awaited enhanced Forward Curve functionality. This will be implemented as a study most likely.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-05-07 05:45:14]
Sierra Chart Engineering - Posts: 98266

-Full server-side trade simulation environment with full risk management, primarily meant for futures trading evaluators.
In regards to this, while this is in development, it will only be successful for use by futures trading evaluators, like Top Step Trader and others, if we can offer the lower-priced exchange fees for these users with the Sierra Exchange Data Feed, even though the trader would not have a live trading account.

Ultimately the CME has to agree with this. We are hopeful this may be the case. It is currently being worked on. So we will see how it goes.

This will be a major step forward for us, because then we will have a complete highly reliable solution we can offer to Top Step Trader , One Up Trader, SMB Capital, and other evaluators without requiring Rithmic or CTS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-05-13 08:49:23
[2018-06-07 21:23:10]
Sierra Chart Engineering - Posts: 98266
We want to take a moment, to explain work being done on graphics within Sierra Chart. We are creating a common component to handle the operating system graphics functions for drawing charts and really the display of everything throughout the program.

This makes the code more organized and allow Sierra Chart to be ported to other graphics libraries and operating systems more easily.

To improve graphics performance we are going to add support for OpenGL.

Recently, we have seen some graphics related issues reported which have a very minor underlying cause. When we hear about these, they are resolved promptly. They are resolved currently in version 1760.

If there any small issues with the handling of what are called GDI objects or device context handles, this can lead to significant display problems and potentially stability issues and this is one reason why this common graphics component is being created to isolate this code into one place so it can be maintained in one location and make graphics very reliable and fast.

The issues we have seen, are due to very small trivial details which are very easily resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-06-07 21:23:45
[2018-08-06 22:34:32]
Sierra Chart Engineering - Posts: 98266
Current and upcoming items:

-Websocket server within Sierra Chart itself for web-based trading and simplified charting.

-Nano second time stamping resolution. This is going to be started next in the coming days. Update: This has not been started and what is meant here is that the storage format of the timestamps will have nano second resolution but only precision to the millisecond is going to be used.

-Performance improvements with trading to handle large order sets for backend order routing and exchange functionality.

- OpenGL for improved graphics performance to move graphics processing to the GPU.

- Chat, voice, video, screen sharing functionality between Sierra Chart users.

-Completion of all graphics related code into a common component to make porting to other operating systems easier.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-11-15 01:53:30
[2018-08-07 06:57:26]
Sierra Chart Engineering - Posts: 98266
On a side note, do you ever wonder why it is Sierra Chart does not use YouTube, Facebook, twitter, and these other so-called "social media" platforms? It is because why would we want to direct users to these systems when they can stay on the Sierra Chart website and where we can fully control the content. All of our videos are hosted on our website. That is just our policy. We would not host a video on YouTube because it simply makes no sense to us.

And now you can see how these platforms through government pressure, are banning certain kinds of information. Here's an example:
https://www.infowars.com/the-real-reason-apple-facebook-spotify-youtube-banned-infowars/

Whether you like or agree with Alex Jones, is now free speech no longer a natural right of human beings?

And the ultimate problem here is while those are private companies, if they are receiving government pressure that is just simply wrong and furthermore, what's next? Are they going to start censorship through Internet connectivity itself? Could be. Proof:
https://www.youtube.com/watch?v=tr_Xl3dTwZc (Beyond belief. But this is actual intended US legislation)

Anyway, this is why we do not use those platforms. Why should we and others give up our power to YouTube and these other dominant systems. It simply makes no sense and we urge our affiliate brokers to get off of YouTube. Use your own sites for your videos. And this is why we are moving away from Microsoft.

Anyone who puts their reliance on Microsoft is going to be subject to being terminated off of the Windows platform anytime Microsoft or the government wants. That is simply just not acceptable. If you think that is nonsense, it is not. It is apparent that this is the reality we are currently in. And that is where these big tech companies are heading. We do not even use use Google anymore. We are glad to be rid of Google off of our website. We have our own much better internal search on this website.

For external search we use Duck Duck Go.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-12-16 00:44:06
[2018-08-29 23:34:49]
Sierra Chart Engineering - Posts: 98266
We have completed the websocket server within Sierra Chart and that should be out in the next release. This means Sierra Chart is now Web-enabled and web-based applications using JavaScript or whatever language can now easily access the market data and trading functionality in Sierra Chart. TLS secure connections will also be supported. So we will add functionality to support TLS certificates from certificate authorities so browsers do not give warnings.

At some point we will be releasing some web-based applications. There are some applications we are working on, but nothing yet which would be publicly released.

We have also completed most of the trading related performance improvements. We still need to work on the Trade Activity Log further. There is going to be significant changes to make that be able to handle a large amount of trading activity and improve performance overall.

We have the order submission time down to 20 microseconds ( 1/50 of a millisecond). This is the time from submitting a single order from the chart until it is sent over the network.

There are also a lot of requests relating to the Alerts Logging and we should be getting to a lot of enhancements with that at some point but maybe not until early next year. In general we cannot promise when.

Some other near-term items we hope to get done, will be some new order types, and some enhancements to the Chart Trading DOM and Quote Board.

Another item is custom calculated symbols managed at the market data manager level.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-08-29 23:37:29
[2018-09-10 22:12:02]
Sierra Chart Engineering - Posts: 98266
One item we will be starting on in the next couple of weeks is background writing of the trade orders list and positions and balance lists on a another thread.

The internal storage and reading and writing of the Trade Activity Log is also going to be greatly improved and will use a separate thread and separate files for each trade account.

The data will not be held in memory other than what is needed for charts or currently displayed on the Trade Activity Log . While the functionality as it is now is generally fine, when the log file is big, this does have a detrimental performance impact on Sierra Chart.

The exact details of how the Trade Activity Log will work internally have still yet to be finalized but these are some of the general concepts planned.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-09-10 22:12:45
[2018-11-14 07:28:04]
Sierra Chart Engineering - Posts: 98266
We have been meaning to update this thread and someone asked us what we are working on. There are lots of things we are doing but some near-term items are as follows:
Interactive Brokers option chains
Sending an order to multiple trading accounts
New order types

These will be done in the coming days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-11-27 10:48:59]
Sierra Chart Engineering - Posts: 98266
One thing that has not been mentioned in the What is New notes is that in the latest pre-release 1847, the tab control from the Trade Activity Log has been removed and tabs are selected through the top level menu. This is designed to save space.

We plan to implement this method on other windows as well.

And we also plan to remove the buttons from windows like the Alerts Manager and Message Log and just use the menu only.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-11-27 10:49:42
[2018-11-30 09:21:21]
Sierra Chart Engineering - Posts: 98266
We are also working on all of the enhancements requested for the Market Depth Historical Graph study.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-01-06 10:21:04]
Sierra Chart Engineering - Posts: 98266
We got behind on this and this will be released this coming week:

Sending an order to multiple trading accounts

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-02-25 04:02:03]
Sierra Chart Engineering - Posts: 98266
Two current tasks we are working on is a significant reimplementation of Symbol Settings so that user set settings are stored separately and are not lost or changed when Symbol Settings are downloaded from the server. The user set settings will be applied after the standard default settings are loaded locally from the file or downloaded.

Another task, is significant changes with the storage of Trade Activity Data and the loading of that data. The storage format remains the same but the data will remain in files and only the data that is needed is loaded at that moment on a background thread. This is a huge massive improvement, to give the Trade Activity Log the ability to handle high throughput and very large storage capacity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-02-25 04:02:54
[2019-03-18 02:43:18]
Sierra Chart Engineering - Posts: 98266
We will be releasing the new high-performance Trade Activity data storage and query functionality, this week. This is a dramatic improvement compared to what exists currently. What exists currently was created about 13 years ago and was ok for small amounts of data but it is not what is needed for larger amounts of trading activity data.

In regards to OpenGL support to improve graphics performance, that is going well and there is a significant reduction in CPU time when using OpenGL. But there are going to be some differences in the way that charts look and you will have to accept that if you want to use the functionality. It will be optional to use OpenGL.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-03-18 02:46:35
[2019-03-19 13:42:07]
Sierra Chart Engineering - Posts: 98266
We expect to do an initial release of OpenGL support in about two weeks. This is the functionality which improves graphics performance of Sierra Chart significantly and takes advantage of high-performance video hardware.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-04-11 07:44:08]
Sierra Chart Engineering - Posts: 98266
The new custom built from scratch, tab control for the main Sierra Chart window for Chartbook's and the child windows has been released in version 1899. This is a reliable high-performance tab control which also solves the problem with fonts that some users have encountered with the old one.

There could still be some minor issues with it. Let us know if you see any problem and we willl get those quickly resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-04-11 07:45:10
[2019-04-23 04:23:56]
Sierra Chart Engineering - Posts: 98266
Prerelease version 1909 had a problem when selecting the Trades tab of the Trade Activity Log which would cause an abnormal shutdown or an unhandled exception. We have released a new revision which corrects this problem.

You can update with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-04-23 04:24:44
[2019-05-25 22:52:14]
Sierra Chart Engineering - Posts: 98266
Version 1923 contains control bar buttons and keyboard shortcuts which can be set to any of the saved Trade Window configurations so that you can switch among them using either of these methods.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-12-03 00:10:13]
Sierra Chart Engineering - Posts: 98266
One item that we are working on in our spare time is direct integration to the CME iLink order entry interface. The general concept is relatively simple but implementation of redundancy is what takes more time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-12-03 00:51:59
[2020-02-21 05:35:36]
Sierra Chart Engineering - Posts: 98266
Below is a list of some items we are working on or will be working on:

-New Chartbook saving functionality and format to improve performance and allow us to easily change internal data structures. For example we can expand the length of the alert condition formula and also the trade window configuration Text Tag. With this change both of these become unlimited in length. Chartbook saving will also be instantaneous since it is saved on a background thread.


-We finally are going to be completing the work for true millisecond time stamping for trades. This is already available for market depth data. This is going to break compatibility with custom studies but only a recompile will be necessary.

-New dialog windows to replace the existing dialogs, like Chart Settings. These are going to be very reliable dialogs which are color-coded, visually easy to understand, and resizable and be modeless. They offer a consistent format for settings. They also allow us to add new settings very easily.

-Historical market depth data serving. We also have made a lot of performance improvements with market depth data processing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-02-21 08:49:13
[2020-03-10 03:31:38]
Sierra Chart Engineering - Posts: 98266
We would like to share this thread from a user:

https://www.sierrachart.com/SupportBoard.php?ThreadID=49866

We cannot emphasize enough, at the absolute complete absurdity at the Windows operating system from doing something so simple as displaying a window with controls. It is not even capable of doing that properly. No one should should accept this as somehow okay and sometimes it happens. This is nothing more than complete absurdity.

We are working on solving the problem as we have indicated in the post prior to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-03-10 03:33:34
[2020-03-10 03:43:32]
Sierra Chart Engineering - Posts: 98266
We want to talk briefly about the new "Dialog" windows in Sierra Chart which are coming. These are all modeless Windows which means that you can interact with other areas of the program when they are open. Each chart will have its own settings window which can be open as long as you need and still interact with the chart.

The same will be true with chart drawings. You can open a chart drawing properties window and keep it open. And there are various enhancements we can make. For example it could automatically update itself, based upon the active selected drawing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-03-13 19:30:12]
Sierra Chart Engineering - Posts: 98266
Some advantages of the new Chartbook file format:

-Very high performance. Saving files and loading is much faster. Although this does not change how long it takes to load Daily and Intraday chart data, and do study calculations.

-Smaller file size. Not sure how much the reduction will be, but maybe as much as 50% or more.

-All text strings are now a variable length. For example you can use an unlimited amount of characters for a study alert condition formula.

The permanent storage block for studies will become 4K.

This new format is going to be needed to support the new microsecond Date-Time format. So this is something we have to get out first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-04-26 22:19:14
[2020-08-23 02:43:00]
Sierra Chart Engineering - Posts: 98266
Now that we are complete with the millisecond/microsecond time stamping, or at least nearly, the next step is for us to implement support for the serving and downloading of historical market depth data.

And we will start gradually beginning release of the new dialog windows.

And we will also complete development of the Binance crypto currency exchange market data. No trading support is planned.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-08-23 02:45:03
[2020-11-16 08:39:33]
Sierra Chart Engineering - Posts: 98266
We expect to release support for the downloading of historical market depth data, this week. We will initially support this for the CME Group of futures for the Denali Exchange Data Feed. Later we will add EUREX.

We got behind on the historical market depth data support because there was a lot of related subsequent work for supporting the new internal integer format for the Date-Time object in Sierra Chart. We were working on a lot of small related details for that.

We are also getting close to finishing up support for direct CME order routing and should be able to get that out may be in about a month or so. Although we will limit this for just a small group of users at first until we have time to prove out the functionality.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-11-16 08:40:49
[2020-11-19 06:42:31]
Sierra Chart Engineering - Posts: 98266
Regarding post #49, refer to this post:
https://www.sierrachart.com/SupportBoard.php?ThreadID=58241
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-12-04 02:20:10]
Sierra Chart Engineering - Posts: 98266
We want to update this thread and say that we have completed certification for CME ILink order routing. This is a major accomplishment and allows us to route orders directly to the CME bypassing every one including TT and CQG. This does not mean that this is going to be publicly available as there are still many remaining steps to actually support this.

We do not expect this to be available for widespread use until the middle of next year because we have to develop a proven track record first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-12-29 08:41:20]
Sierra Chart Engineering - Posts: 98266
The problem we describe here with using the Trade Symbol that uses a different price multiplier when using the Sierra Chart Order Routing service:

https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UsingTradeSymbol

Will have a solution implemented in about a week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-01-07 06:07:28]
Sierra Chart Engineering - Posts: 98266
Regarding post #52, this is now implemented in prerelease 2218. Documentation:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#TradeAndCurrentQuoteSymbolPriceMultiplier
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-03-02 23:45:06]
Sierra Chart Engineering - Posts: 98266
We are working on finishing everything related to direct order routing to the CME:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61280

We implemented a performance improvement, with our real time data distribution. This is not something that would be noticeable as it is something that saves only microseconds but certainly is helpful, when markets are extremely active and data rates are high.

We have completed all of the work related to Market by Order data and we can now start to relay this market by order data on a separate connection and also orders with a quantity of 2 and higher. Using a separate connection will reduce latency for all other market data.

We will try to get that out over the next 10 days. However, this is going to require an update of Sierra Chart to receive this data. We will announce what version that will be.

We do not want to relay orders with a quantity of 1 at this time. We will look into that later on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-03-02 23:46:20
[2021-03-07 22:56:17]
Sierra Chart Engineering - Posts: 98266
We are continuing development, for the CBOE Futures and NASDAQ full order book data feeds.

This is still in progress, at the same time we are working on Direct CME order routing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-16 14:24:23]
Sierra Chart Engineering - Posts: 98266
We expect to be releasing the new integration to Rithmic today. We have seen some problems in testing and we are reporting these to Rithmic. This should be considered like a "beta". We are happy this is finally done and released. We are sure Rithmic will take care of the issues.

We are also going to be releasing in the next few days the completely new model of creating and managing trade accounts for this service:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.php

This is going to be a major enhancement, and allows users to easily create, modify, delete and share trade accounts, and their trade statistics with other users, all within Sierra Chart .

This is also the same functionality which will be used for our direct CME order routing. So this gives us a chance to test this new interface and some additional enhancements to risk management like separate daytrading margins and support for initial margin as compared to maintenance margin.

With direct CME routing, it will not be possible for users to share their trading accounts with others. That feature is not available with that service for security reasons. At some point read-only sharing would be supported. (Update: Actually the account sharing would be possible, but only if the clearing firm allows it. That would be their decision. Both read only and read/write sharing is currently supported with that service. )
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-08-17 15:36:16
[2021-05-02 21:42:44]
Sierra Chart Engineering - Posts: 98266
Regarding Rithmic, there is a delay, we are still working with Rithmic with additional testing and transition for end-user use.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-08-17 15:42:29]
Sierra Chart Engineering - Posts: 98266
When using the Sierra Chart Continuous Futures Contract chart feature for Historical Daily and higher timeframe charts, the symbols used for the expired futures contracts in older versions have been the old Barchart symbols. These symbols are horrible.

We have now changed the symbols for these types of charts, to use the same symbol format, as the main symbol of the chart according to the particular Data or Trading service being used.

This makes all of the symbols used in a Continuous Futures Contracts are consistent and match the symbol format of the particular Data/Trading service being used.


This change occurred about a month ago and affected versions since then. Although it was not mentioned in the What is New documentation.

One thing to understand with this change though is that when a symbol uses a single digit year like with Transact and Rithmic, the Continuous Historical Daily charts can only go back five years.

To go back more years than that, you need to use the Sierra Chart Historical Data Service:
https://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php

You will need to set up another installation of Sierra Chart to use that service. The documentation linked just above explains how to do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-08-17 19:42:55
[2021-08-24 14:34:58]
Sierra Chart Engineering - Posts: 98266
Another feature we are going to start thinking about gradually implementing as soon as we can would be real-time Chartbook sharing. This will be sharing your Chartbook with other users.

As you make changes to Studies, Chart Settings, and Chart Drawings from Drawing Tools, then other users who are receiving a copy of this Chartbook, will then see those changes within a minute.

And we should be getting close to releasing the internal text chat functionality as well.

We also are finishing a feature to support users sharing a Chartbook with the user base. And everyone else will be able to access these Chartbooks from within Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-10-06 02:36:29]
Sierra_Chart Engineering - Posts: 1961
We became aware of a problem serving historical data which is delayed by a certain amount like 10 or 15 minutes, that has always existed.

The amount of delay, was being increased by the additional amount of time to serve the data to the client user.

So if a historical data download takes 60 seconds, and the normal delay is 10 minutes, therefore the data would be delayed by 11 minutes and this may result in a gap at the end of the chart. The extent of the gap, would depend upon the amount of stored time and sales data from the delayed streaming data feed.

The historical data servers have been updated to resolve this issue.

This issue only occurs with delayed historical data. Not real-time data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account