Home >> Support Board

Support Board

Date/Time: Thu, 26 May 2022 04:28:19 +0000

How to Post a Message for Support

[Sticky] - Videos

View Count: 87091

[2014-08-28 22:40:35] #1
Sierra Chart Engineering - Posts: 102877
Here is a video we just put together about using Attached Orders: https://videos.sierrachart.com/SierraChartAttachedOrdersDemo.webm As we create different videos we will post them here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:22:05

[2014-08-30 00:08:32] #2
Sierra Chart Engineering - Posts: 102877
One thing we noticed during the video, when we scrolled back in time and started the replay again was that a position that did not exist previously, then appeared. We were not quite sure about this during the making of the video. We just Flattened the position, but we realized now why that happened. When a replay is started, all of the existing order fills are loaded into an internal trade list in the chart. All of the replay order fills for the symbol from the earliest order fill, to the time that the replay is being started at, are loaded. If at that point in time, the fills indicate there is a Trade Position, then it will appear. This is the reason for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-30 00:09:06

[2015-05-11 07:45:58] #3
Sierra Chart Engineering - Posts: 102877
Here is a video for Numbers Bars: https://videos.sierrachart.com/SierraChartNumbersBars20150511.webm Here is a video for the Study/Price Overlay study: https://videos.sierrachart.com/StudyPriceOverlayStudyTutorial20150511.webm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:24:02

[2015-05-20 09:43:57] #4
Sierra Chart Engineering - Posts: 102877
Volume By Price Study Tutorial: http://videos.sierrachart.com/VolumeByPriceStudyTutorial20150520.webm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:21:29

[2015-08-18 20:30:48] #5
Sierra Chart - Max - Posts: 5138
New Videos contributed by a user: Pracovni plochy : https://youtu.be/rbUxbndzeBs Studie (indikátory) a kolekce studií: https://youtu.be/aAsnVB1vZPE Uživatelské rozhraní SC - okna a panely nástrojů: https://youtu.be/b6DUEbyPruA Sierra Chart Support Date Time Of Last Edit: 2020-04-13 06:54:09

[2015-08-31 01:24:17] #6
Infinite - Posts: 119
I am starting to make a few Sierra Chart videos on how to set up SC for the first time. He is one of them https://youtu.be/srbuf_wLuS4

[2015-11-16 10:22:32] #7
Sierra Chart Engineering - Posts: 102877
New video demonstrating Watch List functionality on the new Control Bars: http://videos.sierrachart.com/ControlBarWatchlistTutorial2015-11-16.webm We can tell the audio level is too high. We will be making a new one and be discarding this one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 18:36:44

[2016-02-22 07:56:29] #8
Sierra Chart Engineering - Posts: 102877
Here is a video about scanning for an Alert Condition in Intraday charts for a set of symbols: https://videos.sierrachart.com/ScanningForAlertConditionInCharts.webm There is a special discussion about working with a large number of symbols and ensuring the chart data files are up-to-date. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:22:42

[2016-11-12 18:04:12] #9
Sierra Chart Engineering - Posts: 102877
New Market Depth Historical Graph Video: https://videos.sierrachart.com/MarketDepthHistoricalGraph.webm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:21:02

[2016-12-15 10:00:18] #10
Sierra Chart Engineering - Posts: 102877
Here is a new video for Chart and Trade Order Entry and Market Data Column Customization: https://videos.sierrachart.com/ChartAndTradeDOMColumnCustomization.webm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 18:35:47

[2016-12-19 09:15:27] #11
Sierra Chart Engineering - Posts: 102877
New Large Volume Trade Indicator Study video: https://videos.sierrachart.com/LargeVolumeTradeIndicatorStudy.webm At one point in the video, it was incorrectly stated that the green shade coloring was for the bid side, when it is actually for the ask side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-16 19:20:19

[2017-01-08 17:20:46] #12
User169041 - Posts: 7
Your videos are great. Are you going to post more? Especially one with TPO's with Volume. And, is number bars the same as footprint? Thank you Johnny Date Time Of Last Edit: 2017-01-08 20:10:36

[2017-01-08 20:39:34] #13
Sierra Chart Engineering - Posts: 102877
No other videos are planned now. Here is information about the TPO Profile Chart study: https://www.sierrachart.com/index.php?page=doc/TPOVolProfileCharts.html And the Volume by Price study: https://www.sierrachart.com/index.php?page=doc/VolumeByPrice.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-16 10:27:19] #14
custodiet - Posts: 8
Guys, I notice you are using a black background- Could I please get a copy of the associated cfg so I too can also use black bg etc?

[2017-10-17 05:13:18] #15
Sierra Chart Engineering - Posts: 102877
You can configure that through the Graphics Settings: Graphics Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-10-17 09:08:51] #16
custodiet - Posts: 8
yes I'm aware, but since there are so many color settings, I'm afraid making the bg black manually might hide something else in the future and may cause problems, thats why i keep asking.

[2017-10-17 17:35:28] #17
Sierra Chart Engineering - Posts: 102877
We would not provide the main configuration file because it contains so many other settings which will change and not be what you want. We just simply would not provide that. Also our configuration files that we use, are not really logical because there are many settings which are set a certain way for testing. Although the default is a black background. Follow the instructions here to reset Sierra Chart to a default state: https://www.sierrachart.com/index.php?page=doc/helpdetails39.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-17 17:35:59

[2018-04-29 19:51:31] #18
User172040 - Posts: 70
Would it be possible to post Spreadsheet study example videos? The docs are good but sometimes seeing it makes it 'click' better

[2018-05-12 06:25:40] #19
User164231 - Posts: 252
Totally agree. SC is on track to being the best trading platform in terms of value and performance. It would be really helpful to have images or videos to explain questions where most are asking. This helps to reduce questions posted on the support board. Another way is to outsource the video or images content creation to individuals to exchange for usage credit. Simply list the requirements and topics needed and many are happy to help. Date Time Of Last Edit: 2018-05-12 15:39:20

[2018-05-30 10:27:22] #20
samual sprat - Posts: 343
Spreadsheet study video would be great - x2

[2018-12-04 06:31:27] #21
enemyspy - Posts: 304
Is there the video for editing the Symbol settings xml file for remote data available yet?

[2018-12-11 08:24:58] #22
Sierra Chart Engineering - Posts: 102877
We apologize for the long-delay. We are just working on text documentation with images. That is going to be better. We realize a video is not really appropriate. We should have just done this earlier. Documentation will be ready in about three hours. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-12-11 14:46:43] #23
Sierra Chart Engineering - Posts: 102877
Here is the documentation for accessing data from one instance of Sierra Chart in another instance: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-06-07 20:17:04] #24
Sierra Chart Engineering - Posts: 102877
New video about order fill matching and Trade Statistics like the Daily Profit/Loss: https://sierrachart.com/Videos/Order_Fill_Matching_and_Trade_Statistics.webm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-17 08:14:51

[2019-11-25 20:57:33] #25
J4yTr4der - Posts: 20
Although the default is a black background. Follow the instructions here to reset Sierra Chart to a default state: https://www.sierrachart.com/index.php?page=doc/helpdetails39.html I'm confused by this statement. SC was never in a default state with a black background for me. Is this because I am an Infinity Futures (TransAct) customer? I have modified the colors myself to give me a black background but I definitely have missed certain elements at times which has been very frustrating. I would love to be able to set it to a "default" state with a black background. I don't see anything on that help page about doing this, and as I stated resetting to "defaults" did not set anything to a black background for me. Everything is on painfully-bright white. Date Time Of Last Edit: 2019-11-25 22:39:14

To post a message in this thread, you need to log in with your Sierra Chart account: