Support Board
Date/Time: Sun, 15 Jun 2025 08:02:25 +0000
Post From: Notice: New Mobile Alert Notification Service Available Now!
| [2025-05-08 18:19:13] |
| Sierra_Chart Engineering - Posts: 19916 |
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We are aware of ongoing problems with chat messages being sent through the ntfy app. We have been actively working on an alternative with direct integration to Google firebase. For now use our web-based chat: Chat and Communications Platform: Web-Based/Mobile Chat Application You will get messages instantly in real time through through this web-based chat. We know that in the case of a mobile device like iOS or Android type device, that when the device goes to the lock screen, that a web browser is going to go into a sleep state or whatever. Preventing messages from being received. But at least while your browser is active you will get messages. This is a reliable web-based chat. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |