Support Board
Date/Time: Mon, 12 Jan 2026 22:32:23 +0000
Unable to place trades
View Count: 26
| [2026-01-12 12:51:05] |
| User414106 - Posts: 3 |
|
Hi, I want to trade the MES symbol using a live account. When i try and place a buy/sell trade using the trade window, the "trade service log" window appears on screen instead and prevents the trade from being placed. Please advise further to rectify the issue. Thanks Kunal |
 20251222_145427.jpg / V - Attached On 2026-01-12 12:43:17 UTC - Size: 721.72 KB - 8 views |
| [2026-01-12 17:29:44] |
| John - SC Support - Posts: 43931 |
|
The error is stating that you are still in Simulation Mode when you are trying to place the trade. Select "Trade >> Simulation Mode On" to remove the checkmark next to this item, which will mean you are then trading your live account. Refer to the following: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: