Support Board
Date/Time: Tue, 24 Feb 2026 09:27:37 +0000
[Locked] - Chartbooks don't remember last position anymore
View Count: 472
| [2026-01-05 09:02:06] |
| fried4104 - Posts: 103 |
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Hello and Happy New Year, I'm in the middle of testing the new 2852 version (revision 55351) since I also have a pending issue, but that will be tested later today and will post feedback if it was solved. 1. Meanwhile, while I love the new selected chart border color option, it doesn't seem to be respected, if I change the color. 2. Secondly, and most importantly, the chartbook's charts positions (on top vs beneath) are no longer remembered. What I mean, I have on each screen, 2 chartbooks (total 4). I scroll through them via a keyboard shortcut. Each chartbook has many charts, some on top of the others (also toggable via keyboard shortcuts) so I get to choose which chart is visibile and which is underneath. Example, I have (exact size) of ES 15, 5 and 1 min chart, all sitting on top of the other, in order (say chart #1 is 1 min, #2 is 5 min and #3 is 15 min. Pressing F9 and F10 will cycle through them (next and previous), so I get to choose which is visible. So the issue with the new charts logic is that, if I go to another chartbook, when I come back to the old chartbook (living underneath the other) the charts are no longer arranged as I last left them. This never happened with the previous version of sierra. Even if I arrange them how I want, press save all, close chartbook, it won't respect the order. I need to re-cycle them with the shortcut button every time I change chartbooks (with F8). This is a big unwanted behaviour. Hope I made myself clear, if not, I will make a video showing the behaviour. I think this is a bug and should be addressed. Thank you!!! |
| [2026-01-05 09:13:36] |
| Sierra_Chart Engineering - Posts: 23005 |
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1. Meanwhile, while I love the new selected chart border color option, it doesn't seem to be respected, if I change the color. When you set the color in the Graphics Settings, it is not going to change unless you change it. Nothing can go wrong with this. Unless you are restarting Sierra Chart and the main configuration file of Sierra Chart is read-only. You need to control the order of the charts, through the Windows and Chartbooks list: Window, CB and CW Menus: Windows and Chartbooks (Window) That is how the order of them is controlled. There is no other way to do that. You can also drag the MDI window tabs to change the order of them. Cycling through them, is not going to change their order. If the operating system handled this differently which we were not aware of, it is not something we are going to replicate. The order is only controlled as we have explained above. Also the last active chart is the one that will get the focus when opening the Chartbook or switching to the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-05 09:17:15
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| [2026-01-05 09:30:37] |
| fried4104 - Posts: 103 |
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Engineering, thanks for your response. However, regarding the charts positions, I cannot see the reason why you reached to this decision to break the dynamic option we had until now, actually forcing users to buy more monitors (since the old behavior can no longer be had). Even if I arrange the chosen position myself through the Windows and Chartbooks list, that would obviously change based on the current time of day/trading needs and focus. Your change is very undesired and unexpected from my point of view. More feedback is welcome. |
| [2026-01-05 09:42:50] |
| fried4104 - Posts: 103 |
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Actually, I found a way to make it work (somewhat), so I will get used to it. I reorder the keyboard shortcuts and reorder the positions. Well, all changes are hard, we all need to adapt :) But thanks for keeping working on this amazing software. Date Time Of Last Edit: 2026-01-05 09:43:21
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| [2026-01-12 17:54:22] |
| User849576 - Posts: 3 |
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I'm having the same problem after update, why isn't it leaving multiple recent charts in view and instead choosing random other ones?
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| [2026-01-14 01:48:57] |
| Sierra_Chart Engineering - Posts: 23005 |
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Please give us a couple of days to run some tests on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-16 05:29:50] |
| Sierra_Chart Engineering - Posts: 23005 |
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We just noticed post #3. There should not be any differences in the way newer versions maintain the order of chart windows as compared to older versions. Either when opening a Chartbook or switching between Chartbooks. If there is a difference, it is not intentional. And there should not be. Make sure you are running the latest version. There were some recent changes to ensure the functionality is the same as before. Also, the way the charts are layered, the Z-order as it is called, when a Chartbook is opened, is according to the list of chart windows within Window >> Windows and Chartbooks. It is not how you manually arranged them by clicking between chart windows. This has never changed and is always the same in all versions of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-16 05:31:01
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| [2026-01-20 11:52:02] |
| fried4104 - Posts: 103 |
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I think there is definitely a bug here, no matter how hard I try. Re your latest update of charts. No matter the position I arrange the charts in, they are always defaulting to another position. Please look at the screenshot. Let's take for example 3 charts: ES 15 min, 5 min and 1 min. It doesn't matter the order I put them in with ctrol+w (eg from top to bottom 1,5,15 or 15,5,1) after I save and relaunch every time the 15m chart is on top of the others. Every single time. I told you, due to space/monitor constraints, I need to put charts on top of each other and circle through them via keyboard shortcuts. I just want them to preserve the saved position I set via the Windows and Chartbooks list (ctrl + w). They never respect it. Please fix this Date Time Of Last Edit: 2026-01-20 11:52:33
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eg.png| [2026-01-20 14:41:09] |
| Sierra_Chart Engineering - Posts: 23005 |
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There is one other detail to understand. The last active MDI window will always be the window, brought to the top, and activated, when a Chartbook is opened.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-20 14:44:13] |
| fried4104 - Posts: 103 |
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Yes, that I understood, it remains the last selected regardless of its ctrl+w position. But the rest of the charts, don't play ball when the chartbook is closed and reopened.
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| [2026-01-21 18:38:22] |
| Sierra_Chart Engineering - Posts: 23005 |
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We have looked at this carefully again, and the order of the charts, is all perfectly maintained according to the Windows and Chartbooks list, when opening the Chartbook. The only exception to this, is that it needs to be understood that the last active chart will be brought to the top. And iterating through the charts, with Window >> Next/Previous Chart does follow the order of that list. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-21 18:38:50
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| [2026-01-22 09:54:12] |
| fried4104 - Posts: 103 |
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Very good news, I fixed both of my issues: 1. For charts to maintain its positions, I need to toggle 1 time though my two chartbooks when I start sierra. When I return to the initial chartbook, charts are how I left them. So all good. 2. I had issues with my ATR based twconfigs which would pop in foreground. I removed the overlay study referencing the ATR on another chart, then readd it, then re-saved all the .twconfig cycling files, saved all, closed sierra, restart and voila!!!! I had no hope but it worked, no more popping window in my face!!! So happy! IDK what solved it, but something must have done it, or maybe your update, idk, but Im happy. Thanks!!! |
| [2026-01-23 22:54:41] |
| Sierra_Chart Engineering - Posts: 23005 |
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We are not sure what you are doing but this should not be necessary: 1. For charts to maintain its positions, I need to toggle 1 time though my two chartbooks when I start sierra. When I return to the initial chartbook, charts are how I left them. So all good.
We do not understand this: 2. I had issues with my ATR based twconfigs which would pop in foreground.
What is opening in the foreground? The Message Log?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-15 19:32:12] |
| User547290 - Posts: 85 |
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Yep, Just updated to latest release of Sierra Chart and no windows remember where they were. Even just detaching them and re-attaching them. They flash where they should be then puts them in the middle of the main monitor. It's the only program that forgets where the windows were. Seems there is a bug somewhere that needs to be found. |
| [2026-02-15 23:47:23] |
| Sierra_Chart Engineering - Posts: 23005 |
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We do not see any issue like this at all and it makes no technical sense. We do not expect any other user would have issues like this. The size and position of each window, is remembered and restored properly. If you are using multiple monitors we would think this would be the issue: Window Size and Position Not Restored When Opening Chartbook We are locking this thread because the issue you are having, is different than what this thread is about. And also, the help topic linked above is the typical response for an issue like you are having. We may have a solution to this, but start another thread. But we are quite sure that this is an operating system level problem in your case. We might have a new idea for a workaround for it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-16 00:02:29
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