Support Board
Date/Time: Thu, 08 Jan 2026 20:46:16 +0000
Chartbooks don't remember last position anymore
View Count: 59
| [2026-01-05 09:02:06] |
| fried4104 - Posts: 96 |
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Hello and Happy New Year, I'm in the middle of testing the new 2852 version (revision 55351) since I also have a pending issue, but that will be tested later today and will post feedback if it was solved. 1. Meanwhile, while I love the new selected chart border color option, it doesn't seem to be respected, if I change the color. 2. Secondly, and most importantly, the chartbook's charts positions (on top vs beneath) are no longer remembered. What I mean, I have on each screen, 2 chartbooks (total 4). I scroll through them via a keyboard shortcut. Each chartbook has many charts, some on top of the others (also toggable via keyboard shortcuts) so I get to choose which chart is visibile and which is underneath. Example, I have (exact size) of ES 15, 5 and 1 min chart, all sitting on top of the other, in order (say chart #1 is 1 min, #2 is 5 min and #3 is 15 min. Pressing F9 and F10 will cycle through them (next and previous), so I get to choose which is visible. So the issue with the new charts logic is that, if I go to another chartbook, when I come back to the old chartbook (living underneath the other) the charts are no longer arranged as I last left them. This never happened with the previous version of sierra. Even if I arrange them how I want, press save all, close chartbook, it won't respect the order. I need to re-cycle them with the shortcut button every time I change chartbooks (with F8). This is a big unwanted behaviour. Hope I made myself clear, if not, I will make a video showing the behaviour. I think this is a bug and should be addressed. Thank you!!! |
| [2026-01-05 09:13:36] |
| Sierra_Chart Engineering - Posts: 22235 |
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1. Meanwhile, while I love the new selected chart border color option, it doesn't seem to be respected, if I change the color. When you set the color in the Graphics Settings, it is not going to change unless you change it. Nothing can go wrong with this. Unless you are restarting Sierra Chart and the main configuration file of Sierra Chart is read-only. You need to control the order of the charts, through the Windows and Chartbooks list: Window, CB and CW Menus: Windows and Chartbooks (Window) That is how the order of them is controlled. There is no other way to do that. You can also drag the MDI window tabs to change the order of them. Cycling through them, is not going to change their order. If the operating system handled this differently which we were not aware of, it is not something we are going to replicate. The order is only controlled as we have explained above. Also the last active chart is the one that will get the focus when opening the Chartbook or switching to the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-05 09:17:15
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| [2026-01-05 09:30:37] |
| fried4104 - Posts: 96 |
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Engineering, thanks for your response. However, regarding the charts positions, I cannot see the reason why you reached to this decision to break the dynamic option we had until now, actually forcing users to buy more monitors (since the old behavior can no longer be had). Even if I arrange the chosen position myself through the Windows and Chartbooks list, that would obviously change based on the current time of day/trading needs and focus. Your change is very undesired and unexpected from my point of view. More feedback is welcome. |
| [2026-01-05 09:42:50] |
| fried4104 - Posts: 96 |
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Actually, I found a way to make it work (somewhat), so I will get used to it. I reorder the keyboard shortcuts and reorder the positions. Well, all changes are hard, we all need to adapt :) But thanks for keeping working on this amazing software. Date Time Of Last Edit: 2026-01-05 09:43:21
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