Support Board
Date/Time: Sun, 30 Nov 2025 06:58:22 +0000
Chart replay
View Count: 271
| [2025-07-06 13:04:55] |
| Vedran - Posts: 5 |
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Hello, I was trying to use the chart replay on my SC account, and I can not go any further than the day I have used for replaying. I went to your webpage and have seen that many issues when replaying comes from using the use start date-time. I double-checked to see if this feature is deactivated, and it was, however I can not use stop or play, or add the wanted date. When clicking play, it asks everytime whether the the trading data should be cleared, and it goes directly toward re-loading the whole thing. on the other screenshot, you can see that the 2nd of May has been set as the last day to replay - how do I change this? I appreciate your feedback thanks Date Time Of Last Edit: 2025-07-06 13:31:04
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 Snimka zaslona 2025-07-06 150252.png / V - Attached On 2025-07-06 13:03:49 UTC - Size: 96.48 KB - 131 views Snimka zaslona 2025-07-06 152938.png / V - Attached On 2025-07-06 13:29:59 UTC - Size: 23.65 KB - 129 views |
| [2025-07-06 19:06:55] |
| Sierra_Chart Engineering - Posts: 21596 |
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We see you are using CQG. Do not use CQG data. Follow the instructions below to get data to the current date: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-18 11:58:23] |
| User265694 - Posts: 7 |
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Hi, Hows the replay func start date time works? See the screenshot. Set time and date from 15 nov from 02 00 AM replay does not start at all.
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| SC Hows the replay func start date time works 18 nov 25 .png / V - Attached On 2025-11-18 11:57:50 UTC - Size: 131.06 KB - 8 views |
| [2025-11-18 19:03:01] |
| John - SC Support - Posts: 43196 |
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From what you show in your image, the Replay is running. It may be that at that moment, there was no specific data to display, and if you have not selected the option for "Skip Empty Periods", then the system will continue to run at the same rate, even if there is no data. In other words, 5 minutes of empty data will cause the replay to run and not display anything for that 5 minute period. As to the "Use Start Date-Time", you need to have the data already existing in the chart for the time you specified. It looks like this is the case, but again we wonder if there was no data at the time of 02:00:00 in that chart. Or perhaps the chart Session Times do not include that time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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