Support Board
Date/Time: Sat, 21 Mar 2026 12:35:23 +0000
Candle stuck
View Count: 195
| [2026-02-03 21:56:51] |
| Scalpert - Posts: 3 |
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https://www.sierrachart.com/image.php?Image=1770154487680.png I am using Flex Renko candles with heikin ashi. For the last few days, a renko candle will get stuck and a new one will not form. Price just keeps going up and down the same candle for around a half hour or so before it starts the next candle. The image link shows one that happened on the 2nd and one that happened today, with red arrows pointing to them. Not having any issue with volume-based candles nor time period candles. |
| [2026-02-04 18:05:19] |
| Sierra_Chart Engineering - Posts: 23278 |
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We are definitely declining analysis of this. We have higher priorities. We will not get involved in this at all. Here is the full documentation for Renko Chart Bars Renko Chart And we do not recommend using: Heikin Ashi If you would like a refund, please let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-04 18:13:50
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| [2026-02-04 18:13:34] |
| Sierra_Chart Engineering - Posts: 23278 |
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One thing to make sure of is this: Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration And definitely do not use the Heikin Ashi study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-12 17:40:08] |
| User719512 - Posts: 425 |
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Hi Sierra Chart Engineering, Can you elaborate on why you recommend against Heikin Ashi? Is this a general comment, or something that is specific to troubleshooting this issue with Flex Renko and Heikin Ashi. Appreciate any insights you can offer. Thank you. |
| [2026-02-13 06:00:16] |
| Sierra_Chart Engineering - Posts: 23278 |
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It is altering the true prices of the chart bar creating more confusion. When we are asked questions, it is simply adding another dimension of complexity. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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