Support Board
Date/Time: Tue, 31 Mar 2026 23:11:57 +0000
Pre Purchase Inquire
View Count: 172
| [2026-02-10 20:32:53] |
| User315220 - Posts: 2 |
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I would like to use Sierra for low latency tic charts for small caps. I'm a bit confused on what I would need to do this as tic data is from my understanding print data. So what data feeds would I need. I think only the tape data? I think its called U.S. Equities Consolidated Tape. I'm not interested in Market Depth. So would that mean I open stock with _MBO. But also is this even an option? I normally use a 50 tic chart, with candlesticks. So would I need the following things to achieve this? Base Standard Sierra Chart (Service Package 3) US Equities Consolidated Tape 10.00 USD / month |
| [2026-02-10 22:09:55] |
| John - SC Support - Posts: 45398 |
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To start with, in order to be able to get data from our Denali Exchange Data Feed, you need to be on one of the "Integrated" packages. You can not activate the "U.S. Equities Consolidated Tape" exchange while on one of the "Base" packages. Refer to the information for the packages at the following link: Description of Service Packages and Pricing You also can not activate exchanges, connect to data or trading services while on a Trial. But you do have access to our Delayed Streaming data, which includes the U.S. Equities. Refer to the following: Delayed Exchange Data Feed In terms of the symbol, for the "U.S. Equities Consolidated Tape" data, you enter the symbol as the standard ticker. Sor for Microsoft, you would use a symbol of: MSFT. When you are ready to change to a paid package, and then get the real-time data, follow the instructions at the following link to setup the package: Sierra Chart Purchase and License Information: Instructions Then follow the instructions at the following link to setup the data: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-11 14:40:47] |
| User315220 - Posts: 2 |
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So I would need Service package (10). And US Equities Consolidated Tape 10.00 USD / month. I just want to know what I'm getting into before I purchase.
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| [2026-02-11 15:00:38] |
| Sierra_Chart Engineering - Posts: 23387 |
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Yes this is a correct understanding. Here is information about the US equities consolidated tape data feed with a link to where you can activate the exchange : US Stock/Equities Consolidated Tape Data Feed ---- Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password if necessary. 2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-11 15:10:05
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