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Date/Time: Tue, 31 Mar 2026 23:11:59 +0000



Request for Refund

View Count: 110

[2026-02-11 00:22:35]
User348849 - Posts: 1
Hi,

I just subscribed package 10. I would like to use DTC to get the market data. But then I found that it is no longer supported. So I want to get refund. The purchase was made just hours ago.

Best.
[2026-02-11 15:25:39]
John - SC Support - Posts: 45398
We have created and taken care of this through an Account Support Ticket at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1770823308501647797#TopOfTicket

Only you and Sierra Chart can view that ticket.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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