Support Board
Date/Time: Mon, 07 Sep 2026 07:10:14 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Sub-instances stop trading after parent locks trading
User238701 |
2026-06-11 14:28:00
John - SC Support LPN LP |
3 | 197 |
|
Historical Intraday Data Not Downloading Far Enough Back - MBTM2
User937378 |
2026-06-11 14:26:03
John - SC Support LPN LP |
4 | 350 |
|
why I can't open a position
User716459 |
2026-06-11 12:26:32
User716459 LPN LP |
1 | 157 |
|
US Midwest NTP Introducing Data Delay
cmet |
2026-06-11 11:46:17
cmet LPN LP |
4 | 195 |
|
teton isn't connecting
User849502 |
2026-06-11 05:11:09
Sierra_Chart Engineering LPN LP |
1 | 184 |
|
Alerts
Jimmyy |
2026-06-10 23:57:20
TonyCipriani LPN LP |
34 | 5628 |
|
Question about ExampleChartbook charts 1-25
User296528 |
2026-06-10 21:14:02
John - SC Support LPN LP |
4 | 194 |
|
[Locked] - Notice: Teton Order Routing Server Restart Today 5:10 PM Eastern Time
Sierra_Chart Engineering |
2026-06-10 20:13:04
Sierra_Chart Engineering LPN LP |
0 | 350 |
|
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF |
2026-06-10 19:11:18
Sierra_Chart Engineering LPN LP |
13 | 630 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-06-10 19:09:50
John - SC Support LPN LP |
10 | 1609 |
|
Rithmic Historical Data not downloading
User469571 |
2026-06-10 19:06:55
John - SC Support LPN LP |
4 | 3478 |
|
dupe, do not read
User250571 |
2026-06-10 18:41:33
John - SC Support LPN LP |
1 | 151 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-10 18:20:24
Sierra_Chart Engineering LPN LP |
3 | 218 |
|
Question
User437588 |
2026-06-10 18:16:43
John - SC Support LPN LP |
11 | 292 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-10 16:34:23
Island_Trader LPN LP |
5 | 362 |
|
Alert on a line not triggering
User213504 |
2026-06-10 15:18:32
John - SC Support LPN LP |
6 | 181 |
|
Difficulty getting live Data
User497366 |
2026-06-10 14:53:20
John - SC Support LPN LP |
2 | 192 |
|
EUREX non-professional question
ev0xpr0x |
2026-06-10 14:49:00
John - SC Support LPN LP |
1 | 410 |
|
'Move to breakeven' key command not working!
J DIDDY |
2026-06-10 14:45:05
John - SC Support LPN LP |
4 | 664 |
|
How far back does the Sierra Chart 1 minute ES data go?
User17477 |
2026-06-10 14:21:35
John - SC Support LPN LP |
16 | 6049 |
|
Live Funded Account Verification Request (Dorman)
User703790 |
2026-06-10 14:17:51
John - SC Support LPN LP |
1 | 169 |
|
Sierra feed
User250571 |
2026-06-10 13:59:27
John - SC Support LPN LP |
1 | 207 |
|
Disconnect from remote side
User98657 |
2026-06-10 01:13:17
User98657 LPN LP |
10 | 736 |
|
[User Discussion] - "Draw Anchored VWAP" vs "Volume By Price VWAP" vs "ECIVwapAnchorV1.5"
R15K50 |
2026-06-10 00:49:59
R15K50 LPN LP |
0 | 175 |
|
Usage?
SurfTrader |
2026-06-09 23:16:05
SurfTrader LPN LP |
0 | 134 |
|
[Locked] - 2026-6-9: Teton Order Routing Connectivity Issue and CME Market Data Interruption 12:38 PM
Sierra_Chart Engineering |
2026-06-09 22:25:39
Sierra_Chart Engineering LPN LP |
1 | 449 |
|
Can't see all market depth levels.
User965095 |
2026-06-09 22:20:01
User965095 LPN LP |
2 | 171 |
|
ES is having the liquidity of MES and MES the liquidity of ES
luisn |
2026-06-09 22:02:20
luisn LPN LP |
5 | 202 |
|
Stop and Reverse Order
User623552 |
2026-06-09 21:39:11
NorthernTrader_21 LPN LP |
11 | 2465 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-06-09 20:57:11
Sierra_Chart Engineering LPN LP |
9 | 563 |
|
Intraday File Update List
User22085 |
2026-06-09 20:54:27
Sierra_Chart Engineering LPN LP |
4 | 1556 |
|
Stop Order query
Jimmyy |
2026-06-09 20:28:49
John - SC Support LPN LP |
1 | 121 |
|
Getting Connected to the Denali Data
johnnietaylor3 |
2026-06-09 18:24:23
John - SC Support LPN LP |
1 | 390 |
|
How do I get the open value to show???
User922418 |
2026-06-09 18:00:43
User922418 LPN LP |
2 | 151 |
|
Chart data missing for the period when I haven't opened CB for a few days/weeks!
J DIDDY |
2026-06-09 17:28:53
John - SC Support LPN LP |
5 | 168 |
|
Incorrect P/L after connection issue
User116190 |
2026-06-09 17:27:34
John - SC Support LPN LP |
1 | 130 |
|
Refund
Kazor |
2026-06-09 16:59:36
John - SC Support LPN LP |
1 | 189 |
|
[User Discussion] - Crypto Symbols missing since Friday
autopilot3318 |
2026-06-09 16:06:11
autopilot3318 LPN LP |
4 | 257 |
|
Multiple services, sharing data feed
User166108 |
2026-06-09 14:56:04
User166108 LPN LP |
9 | 320 |
