Support Board
Date/Time: Wed, 17 Jun 2026 07:15:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Service Package 12 Evaluation - Chartbooks Missing
User884965 |
2026-04-02 17:34:46
John - SC Support LPN LP |
1 | 258 |
|
Delayed Data
User174163 |
2026-04-02 17:34:16
John - SC Support LPN LP |
1 | 379 |
|
Question regarding trading pause
User700382 |
2026-04-02 17:25:12
John - SC Support LPN LP |
1 | 150 |
|
Data Subscription
User769783 |
2026-04-02 17:14:52
John - SC Support LPN LP |
13 | 276 |
|
data feed not connecting
User968016 |
2026-04-02 17:13:34
John - SC Support LPN LP |
1 | 160 |
|
unable to get realtime data after loggin to sierra charts
mike tradingspace |
2026-04-02 17:11:19
John - SC Support LPN LP |
3 | 193 |
|
Incorrect candlestick position display
User193072 |
2026-04-02 17:09:49
John - SC Support LPN LP |
1 | 150 |
|
Duplicate Chart to another chartbook or current chart issues
User291819 |
2026-04-02 15:40:40
User291819 LPN LP |
6 | 202 |
|
Data or Connection Issue
PeaceFrog |
2026-04-02 14:32:21
PeaceFrog LPN LP |
9 | 231 |
|
Unble to get real time data for my chart
mike tradingspace |
2026-04-02 14:30:57
John - SC Support LPN LP |
1 | 138 |
|
URGENT – Live Data Not Working, Only Delayed Data Showing
stephen2026 |
2026-04-02 14:26:45
John - SC Support LPN LP |
2 | 412 |
|
No real time data
User284484 |
2026-04-02 14:24:38
User284484 LPN LP |
2 | 211 |
|
I cant log in to rithmic
User849502 |
2026-04-02 14:23:17
John - SC Support LPN LP |
2 | 175 |
|
request for information
User736601 |
2026-04-02 14:09:47
John - SC Support LPN LP |
1 | 136 |
|
how to set the VP to tick-by-tick mode
sanwen2478 |
2026-04-02 14:05:14
John - SC Support LPN LP |
3 | 150 |
|
Incorrect CME Professional Classification
User296150 |
2026-04-02 14:00:40
John - SC Support LPN LP |
1 | 178 |
|
Exporting data tick by tick data to Excel
User665108 |
2026-04-02 13:58:38
John - SC Support LPN LP |
3 | 3451 |
|
No Live Data
levanchuong |
2026-04-02 13:45:08
levanchuong LPN LP |
7 | 362 |
|
Payment via PayPal completed but authorization still pending
User381072 |
2026-04-02 13:42:33
Sierra_Chart Engineering LPN LP |
1 | 158 |
|
Abnormal Bid/Ask Depth on FESB DOM and Low Quantities on FDXM DOM
tonygun29 |
2026-04-02 13:15:28
Sierra_Chart Engineering LPN LP |
4 | 195 |
|
[User Discussion] - A newly built custom Volume Profile study
User293951 |
2026-04-02 13:12:30
User293951 LPN LP |
0 | 148 |
|
Account incorrectly marked as Professional – need Non-Professional status
AlgoAlpha_1 |
2026-04-02 12:47:22
SC Support LPN LP |
4 | 168 |
|
charts wont download except a specific period
User849502 |
2026-04-02 12:46:01
Sierra_Chart Engineering LPN LP |
1 | 111 |
|
Exchanges cannot be activated. Account is expired.
User85195 |
2026-04-02 12:27:36
Sierra_Chart Engineering LPN LP |
2 | 175 |
|
Use Sierra Chart Instance Username And Password
User512353 |
2026-04-02 01:35:44
Sierra_Chart Engineering LPN LP |
3 | 160 |
|
Move to Breakeven Stop Not Working As Expected For Multiple Contracts
em |
2026-04-02 00:08:23
em LPN LP |
4 | 183 |
|
Bitte um Hilfe
eli733 |
2026-04-01 21:42:43
John - SC Support LPN LP |
3 | 132 |
|
[User Discussion] - VIX1D
User874465 |
2026-04-01 21:30:26
John - SC Support LPN LP |
1 | 137 |
|
DOM Chart Configuration (Merging Bid/Ask and Adju
User356081 |
2026-04-01 21:11:44
John - SC Support LPN LP |
1 | 160 |
|
always display pnl
User294953 |
2026-04-01 21:02:21
Sierra_Chart Engineering LPN LP |
1 | 146 |
|
Windows error code 10061
User251805 |
2026-04-01 19:26:05
John - SC Support LPN LP |
1 | 155 |
|
Feature Request: Drawing Groups / Layers for Toggle Visibility
User115528 |
2026-04-01 19:14:21
John - SC Support LPN LP |
1 | 170 |
|
Dom VBP not loading correctly
ldepadey |
2026-04-01 18:51:44
John - SC Support LPN LP |
8 | 174 |
|
Sim trading disabled after 2/25/2026
User61168 |
2026-04-01 18:49:35
John - SC Support LPN LP |
19 | 833 |
|
Text Color Setting for Drawings [Feature Request]
Deenius |
2026-04-01 18:43:26
John - SC Support LPN LP |
1 | 167 |
|
connection error
Nerijus |
2026-04-01 18:42:25
John - SC Support LPN LP |
3 | 134 |
|
Squeeze indicator 2
User855240 |
2026-04-01 18:40:52
John - SC Support LPN LP |
5 | 222 |
|
Questions on Historical Data Analysis
mmic042 |
2026-04-01 18:18:58
John - SC Support LPN LP |
1 | 177 |
|
Question About Qualifying Accounts for CME Non-Professional Denali Data Authorization
User634912 |
2026-04-01 17:51:29
John - SC Support LPN LP |
1 | 502 |
|
Not able to click BUY/SELL on execution window
User558370 |
2026-04-01 17:29:13
John - SC Support LPN LP |
1 | 121 |