Support Board
Date/Time: Sun, 15 Jun 2025 06:58:31 +0000
AMP + Teton
View Count: 79
| [2025-06-12 17:05:41] |
| User538522 - Posts: 2 |
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Good morning, Sorry if this is posted anywhere else. I downloaded package 11, denali data feed and AMP + Teton and its still showing delayed in all my charts. I did the global settings to teton + AMP also. Still no idea where im going wrong. Thanks so much for your time, its appreciated. Date Time Of Last Edit: 2025-06-12 17:16:06
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| [2025-06-12 17:49:28] |
| John - SC Support - Posts: 40422 |
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Everything in your account looks good. You have the "Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts" active and your "Verified Until" date is showing as "2025-07-12" (July 12, 2025). If you are still having an issue, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-06-12 21:16:03] |
| User538522 - Posts: 2 |
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Got it figured out after i purchased the CME data, was the missing puzzle piece after I posted. Appreciate the response, cheers!
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