Support Board
Date/Time: Sun, 15 Jun 2025 07:10:10 +0000
Rithmic
View Count: 62
| [2025-06-12 17:40:40] |
| coachted - Posts: 399 |
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It is my understanding that Rithmic will allow two connections under 1 data license....i am currently using rithmic topstep in Sierra charts but when i am trying to sign into RTrader it is tellimg me i am using it in another software and closes... After reviewing information I am under the impression that Sierra charts need to be using a rithmic plug in for this to work...can you please advise Date Time Of Last Edit: 2025-06-12 17:41:01
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| [2025-06-12 17:57:23] |
| John - SC Support - Posts: 40422 |
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The connection that is used between Sierra Chart and Rithmic is a special software created by and maintained by Rithmic. It does not use the R-Trader software, and therefore it has this limitation of one connection. This is not something we can do anything to fix. It is up to Rithmic to make the necessary changes to allow for multiple connections. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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