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Support Board

Date/Time: Sat, 05 Jul 2025 09:47:13 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Chart Indicator Spacing
User528002 		2024-12-03 18:56:37
John - SC Support LPN LP 		3 176
Cannot login
User996274 		2024-12-03 18:55:45
User996274 LPN LP 		3 162
symbols in quoteboard
User621114 		2024-12-03 18:22:13
User621114 LPN LP 		3 162
Editing Name Label on future intersection line when using sc.AddLineUntilFutureIntersectio
robrg2675 		2024-12-03 18:16:06
John - SC Support LPN LP 		3 166
Do I need Denali Data Feed Exchange to trade sim with live data?
JBTFD 		2024-12-03 18:08:32
John - SC Support LPN LP 		1 149
data download failed
312321 		2024-12-03 17:51:46
John - SC Support LPN LP 		1 175
accidently ran the installer into my existing sierra chart file, now my charts just freeze
User572037 		2024-12-03 17:44:31
John - SC Support LPN LP 		9 242
Help with intraday data on Brazil BMF exchange
User849502 		2024-12-03 17:31:26
John - SC Support LPN LP 		1 162
Run 3 computers at the same time
User129860 		2024-12-03 17:07:59
John - SC Support LPN LP 		4 451
Pending cancel orders
User575910 		2024-12-03 16:20:45
Sierra_Chart Engineering LPN LP 		1 141
How to reverse the Activity Log
Ronald McDonald 		2024-12-03 16:11:06
Ronald McDonald LPN LP 		6 226
Using Sierra Chart Internal Compiler w Dependencies
gambotage 		2024-12-03 16:03:40
gambotage LPN LP 		2 243
Refund
User906641 		2024-12-03 16:01:09
John - SC Support LPN LP 		3 301
refund
User728750 		2024-12-03 16:00:19
John - SC Support LPN LP 		7 1637
is "real-time dynamic modification of the Chart Update Interval" in v.2714?
User753428 		2024-12-03 15:50:51
User753428 LPN LP 		0 175
Error SC 2712
florian87 		2024-12-03 15:43:39
cesium LPN LP 		3 254
Free Trial and data
User769688 		2024-12-03 15:41:11
John - SC Support LPN LP 		1 346
[User Discussion] - Data gaps and corrupted data (crossover / mac )
User351605 		2024-12-03 15:19:55
User351605 LPN LP 		10 267
SC Version 2714: Backtesting time doubled; SC Process CPU Usage oscillating all the time
User569373 		2024-12-03 14:51:24
User569373 LPN LP 		4 430
3 systems
Prettyle 		2024-12-03 14:25:19
Sierra_Chart Engineering LPN LP 		1 181
2714 - 400ms update 'fix' - does not fix lag
User677437 		2024-12-03 14:20:37
User677437 LPN LP 		2 300
[User Discussion] - Running backtest with my own manual entries/exits
User59879 		2024-12-03 14:13:11
Sawtooth LPN LP 		4 255
Point of Control (Footprint)
User760022 		2024-12-03 13:15:32
User760022 LPN LP 		6 565
Sierra charts not closing orders on APEX accounts
User276793 		2024-12-03 11:11:32
User276793 LPN LP 		10 654
Transferring data files
Ghosttrader 		2024-12-03 03:20:04
User61168 LPN LP 		27 1305
Cumulative Adjust Value doesnt work on market open
BigBagel 		2024-12-02 22:59:10
BigBagel LPN LP 		18 460
Footprint Chart
Deltareversal 		2024-12-02 22:34:56
cmet LPN LP 		3 201
Latest Version Bugs
User647965 		2024-12-02 22:04:20
John - SC Support LPN LP 		1 216
Issues with v2712 vs v2700
User719512 		2024-12-02 21:21:35
Sierra_Chart Engineering LPN LP 		4 334
Quote Board
User609036 		2024-12-02 21:18:43
SC Support LPN LP 		1 158
overlapping big and offer pricing on Eurex products
Marexmah 		2024-12-02 21:16:28
Sierra_Chart Engineering LPN LP 		3 163
Bid/Ask Difference volume profile becomes black when chart window is maximized
sean3000 		2024-12-02 21:11:12
sean3000 LPN LP 		6 258
Sierra Chart seems to be stuck
Ignas 		2024-12-02 20:55:48
John - SC Support LPN LP 		1 219
how to i set the scale on the number bar study?
User210109 		2024-12-02 20:27:56
John - SC Support LPN LP 		1 146
bracket order
User756716 		2024-12-02 20:25:34
John - SC Support LPN LP 		1 160
Keyboard Shortcuts for Chart Periods volume not working
User173763 		2024-12-02 19:54:16
User173763 LPN LP 		2 218
Delayed Data when should be real time
chrisflow 		2024-12-02 19:45:42
John - SC Support LPN LP 		1 141
Deleting Files
User785258 		2024-12-02 19:40:05
John - SC Support LPN LP 		1 156
[Locked] Delayed Data for CME Group Notice
User495734 		2024-12-02 19:30:17
John - SC Support LPN LP 		1 187
Indicator Overlay
User38606 		2024-12-02 19:27:07
John - SC Support LPN LP 		1 205