Support Board
Date/Time: Thu, 08 Jan 2026 17:37:55 +0000
Show Order Fills Colors malfunctioning Suddenly
View Count: 39
| [2026-01-06 16:13:39] |
| User969373 - Posts: 11 |
|
All Buy entry's and Buy exits colors are working correctly. all Sell entry's and Sell exits are colored the same as Buy entry's and Buy exits. this just happened suddenly. First fix attempts. updated the platform. still not working correctly. looked at Global settings Graphics settings global. all settings for Chart Trading Order Fills Buy Entry is Correct color Green and Chart Trading Order Fills Buy Exit color Torques is correct. Chart Trading Order Fills Sell Entry is set to Dark Red and this is not working it is using the Buy entry color even though the settings are in the correct color and the same problem is happening with the Sell Exit. sell exit is set to dark purple and it is printing the Buy exit colors. This is happening on every chartbook i have. i also tried it with a new naked chart and got the same problem. i don't know what is going on. please let me know if there is something i may have toggled accidentally or what i can do to fix this. Thank you.
|
| [2026-01-06 17:00:28] |
| John - SC Support - Posts: 43858 |
|
Check whether you are using Chart graphics settings or the Global graphics settings. Select "Chart >> Graphics Settings - Chart" and see if the option for "Use Global Graphics Settings Instead of These Settings" is enabled or not. If not, then you need to check the colors of these items in each individual chart and see how they are set. Refer to the following: Graphics Settings: Use Global Graphics Settings Instead of These Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: