Support Board
Date/Time: Thu, 08 Jan 2026 17:37:53 +0000
Denali Connection
View Count: 56
| [2026-01-06 15:45:31] |
| User564507 - Posts: 4 |
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Hello, I switched from SierraChart_64 because it stopped opening (see last support case) to SierraChart_ARM64. Message log is reporting Connection limit exceeded MaxConnectionsDifferentDevices, and the Data feed Connect button is disabled. I've tried various restarts and manually ended tasks in Task Manager, but I believe it's still showing the previous connection to SierraChart_64 and viewing the SierraChart_ARM64 as the secondary instance. Can support please manually reset the connections on your end? |
| [2026-01-06 16:45:16] |
| John - SC Support - Posts: 43858 |
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At this time (~10:42 Central US Time), our servers are showing that you have zero systems running. The "Connection Limite Exceeded" message in your Message Log is related to your data feed, and means that you have more than one system connected to the data feed, which causes the last system to connect to not be able to get the data. But, as we state, you should not be having a problem with this at this time, as there aren't any systems running, so if you start a Sierra Chart, it will be the only one running. With regards to "Data feed Connect button is disabled", if you are already connected to the data feed, then this option is not selectable. This is correct functioning. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-06 17:32:35] |
| User564507 - Posts: 4 |
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I'm not sure what changed, but after reopening it, it appears to be working again.
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