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Date/Time: Fri, 09 Jan 2026 14:27:18 +0000



Support Board search function glitch

View Count: 32

[2026-01-08 15:36:44]
User247273 - Posts: 47
When I have an issue, I try to search the help docs and sipport forum for relevant info before making a new post. However, I thought I'd been noticing times where I searched and couldnt find a support post related to my problem but I later stumble across a post that should have been surfaced by my search.

Here's an example. I searched for the word "pizza" in the forum search box. It surfaced these three results.
Off-Topic (Unrelated to Sierra Chart): Information Regarding a Worldwide Hoax (Covid 19)
Spreadsheet help to send order
OT: Custom Stock Index Creator and the Coronavirus

However, I happen to know the word "pizza" also exists in this thread where I lost my temper a bit about some bugs in a recent release (By the way, apologies for that rant).
2852 - Behaviour changes re Keyboard Shortucts and Windows Sounds

That result does not show up. I'm not sure if that's a problem that can originate fomr my end or whether it's an issue on the site itself.
[2026-01-08 16:57:25]
John - SC Support - Posts: 43873
We will let our website guy know about this.

For what it is worth, when I need to do a search through our website, I use Google and use the following after the search term:
+site:www.sierrachart.com

This forces Google to only search the Sierra Chart website. And if you want to search the website but not the Support Board, then the following is what I use:
+site:www.sierrachart.com -site:www.sierrachart.com/SupportBoard.php

So, for your example, you would enter the following to search only the Support Board:
pizza +site:www.sierrachart.com/SupportBoard.php
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