Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Mon, 21 Sep 2026 13:29:46 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
bitmex and transACT
User313942 		2021-10-08 16:28:48
John - SC Support LPN LP 		1 678
earn2trade enquiry
User495734 		2021-10-08 16:11:23
John - SC Support LPN LP 		1 846
Sierra crashed now can't connect to Rithmic data
GPM2000 		2021-10-08 16:10:06
GPM2000 LPN LP 		15 1230
Re-Downloading Data Changing Tick Chart
User566851 		2021-10-08 16:05:58
User566851 LPN LP 		6 1289
Candlestick Fill - Transparent
jimskin 		2021-10-08 15:59:35
John - SC Support LPN LP 		10 4070
Is it possible to Build an S&P 500 Heatmap like on FINVIZ with your software, Y or N ?
GravisHTG 		2021-10-08 15:58:04
Sierra Chart Engineering LPN LP 		5 5511
How does one get more historical data on Denali?
User922418 		2021-10-08 15:02:36
Sierra Chart Engineering LPN LP 		1 841
Which subscription for $DOWI in real time ?
Laurent Donstetter 		2021-10-08 14:53:52
Sierra Chart Engineering LPN LP 		1 778
Issues with data loading for CME - British Pound Futures
fittrader0304 		2021-10-08 14:51:16
Sierra Chart Engineering LPN LP 		1 1234
Delayed Data Only
Jono_VWAP 		2021-10-08 14:44:19
Sierra Chart Engineering LPN LP 		3 822
Can not get back data
User922418 		2021-10-08 14:39:32
Sierra Chart Engineering LPN LP 		1 779
Question for John, support expert
User922418 		2021-10-08 11:51:21
Sierra Chart Engineering LPN LP 		1 889
Missing data for certain periods
Rick McGlashan 		2021-10-08 11:49:28
Sierra Chart Engineering LPN LP 		3 846
Missing Trades in Chart Data
User351936 		2021-10-08 11:10:17
User351936 LPN LP 		2 798
bitmex symbols
User313942 		2021-10-08 04:40:25
User651547 LPN LP 		2 729
How do I backup my chartbook?
User148596 		2021-10-08 03:57:10
Sierra_Chart Engineering LPN LP 		4 2289
Slow Connectivity
User146252 		2021-10-08 03:15:09
Sierra Chart Engineering LPN LP 		1 856
Study to Show Chart Timeframe in Larger Text?
HumblyTrading 		2021-10-08 00:28:34
John - SC Support LPN LP 		4 1637
Sierra charts data feed with market depth keeps disconnecting
Yahav Dinai 		2021-10-08 00:24:58
John - SC Support LPN LP 		1 715
No position limit set for order
User308912 		2021-10-07 23:49:12
John - SC Support LPN LP 		1 952
My $VIX stop updating
SKZ90 		2021-10-07 23:47:34
SKZ90 LPN LP 		4 748
can not update sumbol
User313942 		2021-10-07 23:41:59
Sierra Chart - Max LPN LP 		8 986
MBO data
Steve Leon 		2021-10-07 23:40:57
John - SC Support LPN LP 		1 2420
Message Log popping up automatically..?
User68474 		2021-10-07 23:36:18
John - SC Support LPN LP 		1 746
Daily charts on IB feed are loading with gaps.
User14953 		2021-10-07 23:33:58
Sierra_Chart Engineering LPN LP 		4 924
Data feed not loading.
JR2R 		2021-10-07 23:30:07
John - SC Support LPN LP 		3 803
message log keeps coming up today
User723500 		2021-10-07 23:28:18
John - SC Support LPN LP 		5 837
[Programming Help] - Problem with PositionData.PriceHighDuringPosition
User890876 		2021-10-07 22:13:35
User890876 LPN LP 		2 662
[User Discussion] - Regular Divergence
tietzmann 		2021-10-07 20:30:03
tietzmann LPN LP 		3 1570
Cannot download a historical chart for N225M from IB
User826207 		2021-10-07 19:55:13
Sierra_Chart Engineering LPN LP 		1 816
[Locked] - Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
Sierra Chart Engineering 		2021-10-07 19:51:15
Sierra Chart Engineering LPN LP 		9 1494
Connecting/disconnecting problem
sax 		2021-10-07 19:00:56
Sierra Chart Engineering LPN LP 		6 837
Unable to connect to data feed.
User707703 		2021-10-07 17:53:12
John - SC Support LPN LP 		2 778
Cannot download intraday data beyond today
runningfree 		2021-10-07 17:52:30
John - SC Support LPN LP 		1 822
Attached Orders Attaches the Wrong Order
ondafringe 		2021-10-07 17:47:27
ondafringe LPN LP 		4 7923
Message log keeps popping up with connecting/disconnecting
sax 		2021-10-07 17:30:28
John - SC Support LPN LP 		1 742
New account-connection issue
Webster58 		2021-10-07 17:22:51
John - SC Support LPN LP 		1 635
One of two versions of Sierra Chart is not updating.
User747196 		2021-10-07 17:21:39
John - SC Support LPN LP 		1 762
Questions
flowlogr 		2021-10-07 17:20:08
John - SC Support LPN LP 		1 716
Learning to use/setup Sierra Chart
Jono 		2021-10-07 17:07:54
John - SC Support LPN LP 		1 1185