Support Board
Date/Time: Thu, 26 Jun 2025 22:01:12 +0000
Service connection error
View Count: 554
| [2021-11-01 01:25:20] |
| J.A.Z - Posts: 6 |
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When logging into SC, I am receiving this error: "Connection error message from service: CQG WebAPI, Logon unsuccessful. Server message. Your logon is disabled. Contact your FCM." I am contacting AMP as well. Is this what "FCM" stands for? |
| [2021-11-01 01:28:41] |
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Yes you need to contact your broker AMP about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-01 02:25:44] |
| J.A.Z - Posts: 6 |
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I have contacted AMP and the issue is with them. I will be following up with AMP, thank you.
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