Support Board
Date/Time: Thu, 26 Jun 2025 22:07:41 +0000
Reactivated inteneding to get real time data on stocks only
View Count: 776
| [2021-10-25 15:18:14] |
| User432337 - Posts: 1 |
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I have two SC accounts. One gets CME futures data using CQG. No changes to that account. The second SC account was just reactivated using the Denali services. But it still seems to connect via CQG, which does not have stock data. What do I need to do to fulfill my intent of only getting real time stock data? Thanks Joe Recchi |
| [2021-10-25 17:11:54] |
| John - SC Support - Posts: 40626 |
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The account from which you have posted is only getting FairX exchange data from the Denali Exchange Data Feed, as you have not activated any specific exchanges. But, in order to get real-time stock data, you would need to use the Sierra Chart Exchange Data Feed and activate the U.S. Equities exchange. Refer to the information at the following link, which also has Setup Instructions: Sierra Chart Exchange Data Feed If you intend to get data from the Denali Exchange Data Feed for the CME Group, EUREX, or CFE, then follow the Setup Instructions for the appropriate exchange at the following link: Denali Exchange Data Feed -------------------- Separate from the above, from what you are stating we do not see a need for you to have 2 separate Sierra Chart accounts. You can have multiple installations of Sierra Chart on your computer and have them connected to various trading and data services. So you could have one installation connected to CQG and then another using the Denali Exchange Data Feed connected to another trading service. Or have both using the Denali Exchange Data Feed. Refer to the following information: Using Multiple Data and Trading Services at the Same Time: Introduction For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-10-31 14:53:26] |
| Sierra_Chart Engineering - Posts: 20004 |
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Also refer to this setting: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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