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Date/Time: Thu, 28 Mar 2024 20:14:27 +0000



Denali - AMP data delayed

View Count: 431

[2021-11-01 07:10:18]
eatsleeptrade555 - Posts: 12
Hi Support,

Not sure what is going on but my data is delayed. I didn't have this issue before, already connected to CQG data as of what previously advised then I switch back to Denali and it is still delayed.
[2021-11-01 09:02:01]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-01 11:56:45]
User61576 - Posts: 418
i have the same problem
denali + AMP
[2021-11-01 13:09:04]
Sierra Chart Engineering - Posts: 104368
Reactivate the exchanges that you require from here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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