Support Board
Date/Time: Mon, 06 Jul 2026 17:57:28 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
refund for sierra charts
User913086 |
2026-04-29 20:26:14
John - SC Support LPN LP |
1 | 125 |
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Unable to access Service Now (TICK: NOW)
User794005 |
2026-04-29 20:19:59
John - SC Support LPN LP |
1 | 114 |
|
My proposal for an easy maintenance of Tool Configs in SierraChart
User629079 |
2026-04-29 18:43:16
User629079 LPN LP |
0 | 118 |
|
Problem updating to new 2899 version
Ramiro |
2026-04-29 17:39:34
John - SC Support LPN LP |
3 | 150 |
|
CME Real-Time Data Not Active (Professional Account)
User677971 |
2026-04-29 17:17:59
John - SC Support LPN LP |
2 | 293 |
|
chartbook issues
User612701 |
2026-04-29 17:16:20
TraderBake LPN LP |
9 | 186 |
|
How to make smaller or get rid of entirely
User930239 |
2026-04-29 17:08:51
John - SC Support LPN LP |
1 | 129 |
|
Sound Alert on Chart Drawing - Extended Rextangle - over CHarts different Time Frames
User683382 |
2026-04-29 16:52:58
John - SC Support LPN LP |
1 | 103 |
|
Chart Alerts
Jaydtrade |
2026-04-29 16:35:09
John - SC Support LPN LP |
1 | 119 |
|
Question About Pausing or Suspending Subscription During Vacation
User774272 |
2026-04-29 16:23:24
John - SC Support LPN LP |
5 | 361 |
|
“Urgent: Clarification Needed Before Paid Subscription
User654463 |
2026-04-29 16:13:32
John - SC Support LPN LP |
1 | 209 |
|
Struggling to connect
Believe |
2026-04-29 15:46:13
John - SC Support LPN LP |
1 | 142 |
|
Teton 2 connection
lovelivelaught |
2026-04-29 15:35:38
John - SC Support LPN LP |
3 | 194 |
|
Sierra Charts Charts Frozen
stockgurutrades |
2026-04-29 12:37:26
stockgurutrades LPN LP |
1 | 110 |
|
Crypto trading issue
User395175 |
2026-04-29 11:41:27
jamesingra LPN LP |
15 | 3985 |
|
Live data and prop firm accounts
User359632 |
2026-04-29 08:21:40
User135243 LPN LP |
1 | 195 |
|
Horizontal Line at Time - How do I set it to display closing prices?
Deenius |
2026-04-29 06:53:06
Deenius LPN LP |
6 | 222 |
|
Large volume trade indicator bug
User751630 |
2026-04-29 06:32:20
User751630 LPN LP |
7 | 448 |
|
Feedback regarding the recent change to nfty notification content
szeist |
2026-04-29 00:11:45
Sierra_Chart Engineering LPN LP |
3 | 243 |
|
NQM26-CME historical depth backfill: "Type unspecified" — server-side, cf ThreadID=59249
rmn_shkrv |
2026-04-29 00:08:41
Sierra_Chart Engineering LPN LP |
2 | 180 |
|
Issue with Buy Button in Trade Window (Non-Compact View)
User966246 |
2026-04-28 23:59:30
User966246 LPN LP |
4 | 217 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-28 23:01:54
Sierra_Chart Engineering LPN LP |
4 | 238 |
|
Chart Data Issues
User327465 |
2026-04-28 21:30:22
John - SC Support LPN LP |
5 | 199 |
|
Trade Window not showing when detached from chart
Medhanie1 |
2026-04-28 18:49:57
John - SC Support LPN LP |
1 | 109 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-28 18:45:54
John - SC Support LPN LP |
14 | 811 |
|
Update to Mobile notifications
User427421 |
2026-04-28 17:38:50
Sierra_Chart Engineering LPN LP |
2 | 259 |
|
NTFY Push Notifications - Get only Click to Open Message
Tom_Tom |
2026-04-28 17:37:07
Sierra_Chart Engineering LPN LP |
4 | 225 |
|
Custom ACSIL .cpp files not appearing in Remote Build file list
User368639 |
2026-04-28 16:28:17
John - SC Support LPN LP |
30 | 646 |
|
Attached Orders | Not shown/Not executed via Shortcut
User433916 |
2026-04-28 15:18:43
John - SC Support LPN LP |
1 | 150 |
|
Which trading services can return OrderStatusCode=10 and 11?
curious16 |
2026-04-28 14:31:15
Sierra_Chart Engineering LPN LP |
3 | 230 |
|
Appl not loading current data
User625344 |
2026-04-28 08:39:29
Elvis.S LPN LP |
6 | 176 |
|
Display large size Higher TIme Frame Bars
masedi |
2026-04-28 05:27:17
grayfrog LPN LP |
5 | 417 |
|
Rithmic Servers Missing for new Tradeify Prop Firm Connections
User854802 |
2026-04-28 02:02:08
User854802 LPN LP |
7 | 1958 |
|
Duplicate Chart to Chartbook - size & position no longer remembered
kvcornie |
2026-04-27 22:28:35
Sierra_Chart Engineering LPN LP |
1 | 160 |
|
TPO
User373863 |
2026-04-27 22:09:11
John - SC Support LPN LP |
1 | 121 |
|
Delayed Footprint Chart Data cannot be accessed.
Geronimo662 |
2026-04-27 22:06:59
John - SC Support LPN LP |
1 | 94 |
|
Order Times in Logs are not EST
colindreaves |
2026-04-27 22:04:18
John - SC Support LPN LP |
1 | 101 |
|
SLOW PRICE
User764210 |
2026-04-27 21:48:36
John - SC Support LPN LP |
1 | 109 |
|
Market data
User115150 |
2026-04-27 21:22:26
User115150 LPN LP |
8 | 202 |