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Support Board

Date/Time: Tue, 18 Aug 2026 19:54:32 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Real-Time data no longer available
User234787 		2025-08-05 14:02:14
John - SC Support LPN LP 		7 773
DATA DELAYED
Futurosbrais 		2025-08-05 14:01:28
Sierra_Chart Engineering LPN LP 		1 362
[User Discussion] - Help adding extensions to opening range.
Optionyout 		2025-08-05 11:09:39
User156295 LPN LP 		5 2460
Trading Evaluator- Order Issue
User139520 		2025-08-05 04:08:49
Sierra_Chart Engineering LPN LP 		3 432
Rectangle tool config
User629461 		2025-08-05 04:04:38
Sierra_Chart Engineering LPN LP 		1 443
Recent Bid/Ask columns not showing up on DOM + Rithimic workaround
User871314 		2025-08-05 03:59:19
User871314 LPN LP 		4 1087
Unable to Find CME Micro Ether Futures (MET) via TT–Sierra Connection
User368741 		2025-08-04 23:15:48
Sierra_Chart Engineering LPN LP 		1 409
[Programming Help] - Modify Text and its alignment for Extending Rectangle Highlight
raven2cz 		2025-08-04 22:42:00
User222914 LPN LP 		2 2135
Sierra Chart Package 11 - Unsure if Teton or CQG
jcheha01 		2025-08-04 20:45:43
John - SC Support LPN LP 		1 858
blank message log
colin0021 		2025-08-04 20:35:31
John - SC Support LPN LP 		7 2063
custom studys not found
User209979 		2025-08-04 20:28:20
User209979 LPN LP 		6 2289
my market data stoped updating this morming
shy 		2025-08-04 20:26:36
John - SC Support LPN LP 		3 382
Trading with Live Account
User141886 		2025-08-04 20:20:01
John - SC Support LPN LP 		1 327
Delayed data
User70416 		2025-08-04 20:19:06
John - SC Support LPN LP 		1 442
Server PnL management Teton and AMP
User25311 		2025-08-04 20:06:36
John - SC Support LPN LP 		7 1210
List of broker that supports Denali Teton data and also Sierra Chart
User193762 		2025-08-04 19:59:52
John - SC Support LPN LP 		3 1675
Historical daily data download failed M6JU25_FUT_CME
hexpheen 		2025-08-04 19:18:28
John - SC Support LPN LP 		3 515
receiving the data
User320991 		2025-08-04 19:11:46
John - SC Support LPN LP 		1 354
Config File
Gradient 		2025-08-04 19:08:34
Gradient LPN LP 		8 560
CME Market Depth
noumantrades 		2025-08-04 18:42:42
John - SC Support LPN LP 		1 473
toggle with crosshairs and the hand function to move through my charts in an easier way
User250571 		2025-08-04 18:37:11
John - SC Support LPN LP 		1 386
JxBrowser
pismo10 		2025-08-04 16:11:18
pismo10 LPN LP 		7 597
TIME of bar OR CLOSE of bar Color Bar Signal?
TopGunTrader 		2025-08-04 16:05:48
John - SC Support LPN LP 		1 570
[Programming Help] - How to set up data and backtest a study
User944318 		2025-08-04 16:03:35
User944318 LPN LP 		13 841
Modifying my Sierra chart on free trial.
Harrison Ssentongo 		2025-08-04 15:35:58
John - SC Support LPN LP 		3 600
Adding to the quote board or an alternate way to acoomplish this
User472677 		2025-08-04 15:32:28
John - SC Support LPN LP 		9 2932
MBT data ends at 10am EST (07/25/25)
User414533 		2025-08-04 15:06:44
John - SC Support LPN LP 		19 971
No level 2 market data in Package 12 Denali Feed + IBKR starting globex 04.08.25
Chriz 		2025-08-04 14:48:44
Chriz LPN LP 		2 518
Real-time market data only supported with Sierra Chart data feed error message
User415279 		2025-08-04 14:41:10
John - SC Support LPN LP 		1 910
Real-time market data only supported with Sierra chart for symbol F.US.EPU25
Fadi90 		2025-08-04 14:37:30
John - SC Support LPN LP 		5 1346
cannot get real time data
User185815 		2025-08-04 14:32:13
John - SC Support LPN LP 		1 344
Not recieving real time.
User284484 		2025-08-04 14:28:08
John - SC Support LPN LP 		1 350
I have lost 'real market data'
sandpiper4011 		2025-08-04 14:19:50
SC Support LPN LP 		6 482
how to view chart order fills for past accounts on same data/trade service login
User753428 		2025-08-04 13:27:26
User808926 LPN LP 		9 1435
create an indicator
liabsolucap 		2025-08-04 13:23:29
liabsolucap LPN LP 		4 641
Study- Automatic Previous Day/Week/Month High,Low,Close Horizontal line
Radu Sirbu 		2025-08-04 12:48:58
User588795 LPN LP 		6 4297
[Programming Help] - Python DTC Server
User630364 		2025-08-03 22:00:42
JD443814 LPN LP 		1 1048
ASCIL Replay Stats
Gradient 		2025-08-03 18:31:10
Gradient LPN LP 		6 471