Support Board
Date/Time: Wed, 15 Oct 2025 22:52:11 +0000
issue with trade activity log when connected to the trading evaluator
View Count: 23
| [2025-10-15 13:54:19] |
| Fabio - Posts: 126 |
|
Good morning, I have an instance of SC which is connected to the Trading Evaluator [trading] service. If I have an open order with brackets and close the platform, whenever one or the other side of the bracket gets filled while the platform is closed it won't be recorded in the TAL. The order itself gets filled; however, the trade activity log doesn't record it, and it keeps showing me the position as it was still open, despite being not. The General Trade Settings are set to "yes" on both use server Side OCO (and bracket) orders, indeed, the orders get filled. I probably missed something, but I couldn't find a way to solve the issue. Can you please help me? Thanks, F. |
| [2025-10-15 15:04:09] |
| Sierra_Chart Engineering - Posts: 21141 |
|
We will test this, but we do not think there is going to be any problem found. So we do not know what the issue is in your case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-15 15:23:12] |
| Sierra_Chart Engineering - Posts: 21141 |
|
Confirmed that we cannot reproduce any problem. The functionality to download missing historical order fills is working correctly: 2025-10-15 11:18:53.236 | Trading Evaluator | Received 2 order fills for account: NewTestAccount1235. Inserting the ones that do not exist.
2025-10-15 11:18:53.248 | RemoveDuplicateFillActivity | TradeAccount: NewTestAccount1235. DatesOfRecordsToInsert: 2025-10-15, . MostRecentFileNameSearched: TradeActivityLog_2025-10-15_UTC.None.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 2. RecordsToInsertCount: 1 ActivityType DateTime TransDateTime Symbol InternalOrderID OrderActionSource ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID HighDuringPosition LowDuringPosition Note AccountBalance ExchangeOrderID ClientOrderID TimeInForce Username IsAutomated
Fills 2025-10-15 11:18:29.335000 00:00:00.000000 MESZ25 Trading Evaluator historical fill (Trade simulation fill. Bid: 6744.25 Ask: 6744.50 Last: 6744.50[final]) 34034315 1 Buy Filled 6744.50 NewTestAccount1235 Close 34034315.1 6744.50 6742.00 0.00 Day * N We recommend clearing the Trade Activity for the Symbol and Trade Account: Trade Activity Log: Clearing Trade Activity Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-15 15:24:08
|
To post a message in this thread, you need to log in with your Sierra Chart account: