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Support Board

Date/Time: Mon, 29 Jun 2026 07:46:33 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
VbP - Number of Days not adding up
neevaksama 		2025-07-15 18:48:19
John - SC Support LPN LP 		17 738
Order Allocation to Trade Accounts Not Saving
User696540 		2025-07-15 18:23:54
John - SC Support LPN LP 		5 869
CB menu button no longer shows open chartbooks
MMX 		2025-07-15 17:01:06
John - SC Support LPN LP 		1 317
Wrong DPL and Order Fills
DaveTrader 		2025-07-15 16:57:52
John - SC Support LPN LP 		1 322
[Programming Help] - Triggered Step Trailing Stop issue
User35213 		2025-07-15 15:44:51
User35213 LPN LP 		0 468
OCO Buy Stop Limit Sell Stop Limit (Auto-Set)
SpearChucker 		2025-07-15 15:20:54
Sierra_Chart Engineering LPN LP 		6 468
Vertical Line Alerts?
User51760 		2025-07-15 15:15:29
John - SC Support LPN LP 		6 2746
Triggered Stop Trail order
Oiltradhder 		2025-07-15 14:22:14
Sierra_Chart Engineering LPN LP 		1 523
macbook m1 failing to download charting
User847055 		2025-07-15 14:21:05
Sierra_Chart Engineering LPN LP 		1 610
[Programming Help] - ACSIL to set marker size for reward/risk tool
FrankUser 		2025-07-15 13:21:07
FrankUser LPN LP 		0 396
CME Exchange Listed Future Spreads not Found
User650590 		2025-07-15 07:59:03
User650590 LPN LP 		4 384
[Locked] - NOTICE: NASDAQ TotalView Issue 2025-5-15, 2025-07-14
Sierra_Chart Engineering 		2025-07-15 03:06:58
Sierra_Chart Engineering LPN LP 		10 1991
Pivot points and Rollover
User296955 		2025-07-15 00:37:52
User584084 LPN LP 		6 652
Connection denied with Rithmic via funded ac (APEX)
Usernezpat 		2025-07-14 21:07:06
John - SC Support LPN LP 		3 394
Unable to load chartbook "Caught an unhandled exception"
ChrisK 		2025-07-14 20:40:40
ChrisK LPN LP 		5 411
No longer receiving market depth data
AntoineOpala 		2025-07-14 19:00:44
John - SC Support LPN LP 		7 616
Error connecting to Data or Trading service: send for analysis
User57752 		2025-07-14 18:55:24
John - SC Support LPN LP 		5 472
Imbalances
User119701 		2025-07-14 18:24:58
John - SC Support LPN LP 		1 356
How to Extract Historical Market Profile Levels (VAH/VAL/VPOC) for Backtesting
daniel kagan 		2025-07-14 17:07:05
John - SC Support LPN LP 		1 2531
Denali stock data issue
UserAR 		2025-07-14 17:01:54
John - SC Support LPN LP 		1 350
Lost some tool configs after software update
User629461 		2025-07-14 16:42:49
John - SC Support LPN LP 		17 608
Delayed data?
User151964 		2025-07-14 16:33:16
John - SC Support LPN LP 		1 411
Error saving the image file for a Custom Symbol
User584084 		2025-07-14 16:28:01
Sierra_Chart Engineering LPN LP 		1 397
Market Depth ES and MES
Temurk 		2025-07-14 16:24:45
John - SC Support LPN LP 		1 430
I have paid $203 and my account is not activated
User873325 		2025-07-14 16:22:34
John - SC Support LPN LP 		1 340
VolFix intergration with SC?
Yuri_T 		2025-07-14 16:13:03
John - SC Support LPN LP 		1 473
For Reversal Bars - identifying the UP bar and the DOWN bar
deltaFlow 		2025-07-14 16:12:01
John - SC Support LPN LP 		7 2273
missing Stop Loss
User531621 		2025-07-14 15:29:45
John - SC Support LPN LP 		1 345
VWAP
coachted 		2025-07-14 14:25:36
John - SC Support LPN LP 		7 679
Number of Bars to Calculate - Resets to 1000 after inputting 0 and clicking 'Apply'
TapeReader 		2025-07-14 14:25:03
John - SC Support LPN LP 		1 361
profile tpo special
User779489 		2025-07-14 14:24:30
John - SC Support LPN LP 		1 385
No data
ARBOMONT JEAN-CHRISTIAN 		2025-07-14 14:16:28
John - SC Support LPN LP 		1 328
trailing stops for each level
User680326 		2025-07-14 13:19:42
Sawtooth LPN LP 		3 383
Missing Data, Charts not updating
TraderBake 		2025-07-14 12:09:25
TraderBake LPN LP 		1 369
[User Discussion] - Turn immediate data re-logging by Sierra Chart off in order to login via CQG Mobile?
kelinho7337 		2025-07-14 06:57:25
kelinho7337 LPN LP 		0 378
[User Discussion] - Separate Instance vs Chartbooks
User741544 		2025-07-13 22:54:03
User741544 LPN LP 		1 438
custom developer
User503117 		2025-07-13 18:32:07
ForgivingComputers.com LPN LP 		3 496