Support Board
Date/Time: Thu, 30 Oct 2025 23:44:47 +0000
Cross trading settings for 1oz gold with GC on charts, trade rejected illegal price
View Count: 15
| [2025-10-30 17:01:07] | 
| dam5h - Posts: 5 | 
| I am getting this order rejected with this message: 2025-10-30 16:53:08.578 | Teton CME Routing (Order reject). Info: CME (Rejected). Text: FIX field incorrect 'Illegal Price: '3977.9 contract '1OZZ5' (ticks in 25, CAB of 0)'. SecurityID=42005330. Operator=xxxxx. Text: Parent order. Tag: GLD_2TargetsWithStop.twconfig. Internal Order ID: 1355. Service Order ID: 440136. Symbol: 1OZZ25_FUT_CME. Account: xxxxxx * I don't know why 3977.9 is an illegal price as this is a valid price on this contract. I can enter orders for 1oz without the cross trading setup on a GC chart but just not when using a GC chart so it seems its a configuration issue. | 
| [2025-10-30 18:43:50] | 
| John - SC Support - Posts: 42683 | 
| 3977.9 is NOT a valid price for 1OZ. That symbol has a Tick Size of 0.25, therefore the price would need to be either 3977.75 or 3978.00. If you are using a Gold (GC) chart and using 1OZ as the Trade and Current Quote Symbol, then you would need to change the Tick Size for that chart to be 0.25. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
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