Support Board
Date/Time: Thu, 11 Dec 2025 18:23:38 +0000
Deleted sierra on two devices yet Sierra shows that max connection reached
View Count: 202
| [2025-10-06 12:01:24] |
| User480007 - Posts: 4 |
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I have logged out from two devices, but yet the data feed is frozen on my account and I cannot use sierra live. Can you please help me with regards to this ASAP?!
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Attachment Deleted. Private File |
| [2025-10-06 13:39:18] |
| Sierra_Chart Engineering - Posts: 21789 |
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At this time, we show that Sierra Chart is being used from two different computer systems. However, you have paid the exchange fee for two different systems. Are you still receiving this error message? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-06 13:45:42
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| [2025-11-01 18:46:26] |
| User480007 - Posts: 4 |
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It resolved but now getting new errors. thanks. i posted them as well. thanks
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| [2025-11-01 23:29:25] |
| Sierra_Chart Engineering - Posts: 21789 |
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Do you need more help? We do not see anything posted: i posted them as well.
Either in this support thread, or, through message logs.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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