Support Board
Date/Time: Sun, 02 Nov 2025 19:03:11 +0000
Option Trading
View Count: 69
| [2025-10-31 19:23:30] |
| User469312 - Posts: 99 |
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I have an trading account with AMP - (personal and small account) I am currently set up with CQG and use it for my futures trading on Sierra Charts - I also pay for the Denali data (you can check for yourself to have that confirmed). AMP has me set up for Clearing only and set up for option trading. I have posted before that when I have tried to set up the options chain from CQG onto SC I have gotten nothing but errors. I emailed AMP yesterday and this is the response they gave me: Hello xxxxxx, Unfortunately, we do not provide technical support for Sierra Charts; you will need to contact them to verify this particular question you have about their software. However, we have confirmed your CQG connection is active and also enabled for options trading, so everything is set up properly on our end; you just have to verify with Sierra Charts how to access the proper symbols on their software. I do not know why I am running into so many issues on this, I have been doing this for decades and for some reason trying to get these options to work been a nightmare. I know that SC has tenton, is that a route I should take? does Tenton allow options though? And if so what do I need to do? Please advise. |
| [2025-10-31 21:27:07] |
| John - SC Support - Posts: 42699 |
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Sierra Chart does not have an Options Chain, so quite plainly, if you want to trade Options, then Sierra Chart may not be the best option for you. You can not use Teton for Options trading. You do need to use CQG for the order routing. If you are doing Options on CME Group futures, then that data would have to come from our Denali Exchange Data Feed, as we do not support data from CQG for the CME Group and EUREX (including Options). Refer to the following: Denali Exchange Data Feed: Denali Futures Options Data with Other Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-10-31 21:31:51] |
| Sierra_Chart Engineering - Posts: 21275 |
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We want to know what are you doing to do this: I have tried to set up the options chain from CQG
Here is the relevant documentation for working with options: Denali Exchange Data Feed: Denali Futures Options Data with Other Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-31 21:32:36
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| [2025-10-31 22:55:33] |
| User469312 - Posts: 99 |
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I apologize for not being clear and I see I missed a step as you both have shown here with this link - when markets open Sunday Night I will do as the instructions say here via these links and see how it progresses. I also know you do not have option chains, I was looking at individual calls and or puts and when I tried to load them up either into a dom or chart I got security not found and such. I will follow up on Sunday night |
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