Support Board
Date/Time: Thu, 20 Aug 2026 01:16:35 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
request a refund for the package 11
User585479 |
2026-03-23 21:25:37
John - SC Support LPN LP |
1 | 277 |
|
Trying to Connect to Lucid Trading but the connection is not going through
pennydoll9 |
2026-03-23 20:41:29
John - SC Support LPN LP |
5 | 675 |
|
Subject: EOD Cash Index Data Availability on Package 3
User237160 |
2026-03-23 20:39:03
John - SC Support LPN LP |
4 | 321 |
|
Automated Trading System - Custom Study - Two Chartbooks Running Simultaneously
User469662 |
2026-03-23 20:37:04
John - SC Support LPN LP |
1 | 239 |
|
Charts Not Loading
User112814 |
2026-03-23 20:26:03
User112814 LPN LP |
2 | 219 |
|
Service Package Error when Connecting to Denali Data Feed
User340188 |
2026-03-23 20:05:28
User340188 LPN LP |
4 | 309 |
|
v2893 - float to double change ->> ALL GOOD
User719512 |
2026-03-23 19:42:48
User719512 LPN LP |
0 | 247 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-23 18:50:55
Sierra_Chart Engineering LPN LP |
26 | 1160 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:49:43
John - SC Support LPN LP |
1 | 162 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:43:12
John - SC Support LPN LP |
1 | 197 |
|
Account Usage Time Update
User311912 |
2026-03-23 18:30:11
John - SC Support LPN LP |
1 | 181 |
|
Friday Daily Price Close Discrepancy
TriStar Trading |
2026-03-23 18:29:06
TriStar Trading LPN LP |
2 | 239 |
|
Question about TETON for order routing... about forced liquidation 3:55pm
JBTFD |
2026-03-23 18:18:33
John - SC Support LPN LP |
1 | 282 |
|
Double manual DVP
User981449 |
2026-03-23 18:17:48
John - SC Support LPN LP |
5 | 393 |
|
Risk Reward Tool Text
User643802 |
2026-03-23 17:55:20
John - SC Support LPN LP |
2 | 285 |
|
[User Discussion] - Not showing real-time data even though i logged into my IBKR accct and purchased danali
Brightstone |
2026-03-23 17:49:35
John - SC Support LPN LP |
1 | 311 |
|
whats the most realistic sim experiance?
User187406 |
2026-03-23 17:43:17
John - SC Support LPN LP |
1 | 255 |
|
Control Bar Color Issue
User644914 |
2026-03-23 17:35:50
John - SC Support LPN LP |
1 | 223 |
|
购买套餐等级
User660904 |
2026-03-23 17:11:21
John - SC Support LPN LP |
89 | 5165 |
|
Cancel subsciption
user593084 |
2026-03-23 16:51:29
John - SC Support LPN LP |
2 | 291 |
|
[User Discussion] - Recommendations for hosting solution near Chicago?
curious16 |
2026-03-23 16:00:03
curious16 LPN LP |
0 | 303 |
|
why in chart setting does not have numbers bars
User137989 |
2026-03-23 15:18:14
John - SC Support LPN LP |
1 | 333 |
|
problem with studies
User442394 |
2026-03-23 14:55:44
John - SC Support LPN LP |
2 | 268 |
|
How to undo activation of trial of Service Package 12.
User479881 |
2026-03-23 14:14:01
Sierra_Chart Engineering LPN LP |
1 | 246 |
|
Points earned per trade, Lot quantity independent
anthonyvegas |
2026-03-23 14:04:27
Sierra_Chart Engineering LPN LP |
1 | 243 |
|
Please add the Comex 100oz silver future
bozo_j |
2026-03-23 07:16:05
Sierra_Chart Engineering LPN LP |
4 | 365 |
|
Sierra Chart Replay mode just shows 1 in the next Bid and Ask Price
TekinTrading |
2026-03-23 05:00:09
Sierra_Chart Engineering LPN LP |
3 | 1748 |
|
Missing data for ym! continous chart
User578165 |
2026-03-22 20:51:35
Sierra_Chart Engineering LPN LP |
3 | 398 |
|
request: Checkbox on Clear Trade Data dialog to Clear Logs
ycomp |
2026-03-22 20:06:59
ycomp LPN LP |
0 | 230 |
|
Chart is lagging
User453259 |
2026-03-22 09:12:48
User453259 LPN LP |
2 | 283 |
|
Copy all charts to new chartbook
Rustam |
2026-03-22 05:33:11
Sierra_Chart Engineering LPN LP |
4 | 309 |
|
Restore button missing on full screen charts
John M |
2026-03-21 20:08:09
Sierra_Chart Engineering LPN LP |
1 | 290 |
|
[User Discussion] - Position & position from fills - possibility of temporary mismatch?
curious16 |
2026-03-21 19:35:11
Sierra_Chart Engineering LPN LP |
3 | 295 |
|
Wrong low on monthly chart
User449884 |
2026-03-21 16:38:41
User449884 LPN LP |
6 | 332 |
|
Chart Tabs not reporting correctly (Global issue?)
User186889 |
2026-03-21 15:28:16
Sierra_Chart Engineering LPN LP |
1 | 241 |
|
Global Cursor between sub-instances
Zosimus |
2026-03-21 15:14:39
Sierra_Chart Engineering LPN LP |
12 | 2611 |
|
UNABLE TO D0WNLOAD RUSSELL 2OOO STOCK CHART (RUT)
User452635 |
2026-03-21 07:05:12
User452635 LPN LP |
4 | 264 |
|
VXK21-CFE missing data or technical issue?
User368101 |
2026-03-20 22:49:53
Sierra_Chart Engineering LPN LP |
1 | 244 |
|
Midline Width and Midline Style Parameters for the Rectangle Tool [Feature Request]
Deenius |
2026-03-20 20:47:55
Deenius LPN LP |
3 | 354 |
|
I am not getting data feed
DevTrader79 |
2026-03-20 20:16:54
DevTrader79 LPN LP |
3 | 264 |