Support Board
Date/Time: Fri, 26 Jun 2026 07:08:17 +0000
Symbol Setting for FXXP
View Count: 666
| [2025-05-05 11:54:55] |
| User247273 - Posts: 49 |
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I'm setting up charts for STOXX Europe 600 futures and the default symbol settings appear to be incorrect. I running version 2755. I clicked "Update From Server" in the Symbol Settings dialog just to be sure. Sierra shows a tick size of 0.02 and currency value per tick of 1. The Eurex site lists two products for STOXX® Europe 600 Index Futures in the specifications tab of the STOXX® Europe 600 Index Futures page here: https://www.eurex.com/ex-en/markets/idx/stx/stoxx-europe-600/products/STOXX-Europe-600-Index-Futures-253788 Here are the listed tick sizes and tick values for those 2 products: Product A: STOXX® Europe 600 Index Futures Tick Size: 0.1 Tick Value: EUR 5 Product B: STOXX® Europe 600 Index Futures (Standardised futures strategies) Tick Size: 0.02 Tick Value: EUR 1 Sierra appears to be using the values for product B (which is for calendar spreads, etc.) in the symbol settings for FXXP instead of the values for product A (although the actual market data coming through for FXXP seems to be from product A - the mismatch is pretty clear when looking at time and sales data or volume at price data). If I'm missing something (or if there's some other setting I need to check/set), please let me know. If not, I figure you guys will sort it out pretty quick. Thanks. |
| [2025-05-05 11:56:52] |
| User247273 - Posts: 49 |
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I forgot to mention that I'm using Denali data.
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| [2025-05-05 16:49:39] |
| John - SC Support - Posts: 46897 |
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In the short term, you can change the values for this product in the Symbol Settings so each time you open it you will get the correct values. You can also change these items in the Chart Settings. We will take a look at the symbol settings in general. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-07 07:41:47] |
| Sierra_Chart Engineering - Posts: 24120 |
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Thank you for pointing this out. This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-04 15:44:08] |
| User865673 - Posts: 5 |
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I can't see FXXP ticker in the list. where is it gone?
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| [2026-06-04 16:19:53] |
| John - SC Support - Posts: 46897 |
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What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-04 16:25:07] |
| User865673 - Posts: 5 |
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Trading Evaluator [trading]. I have activated Eurex data
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| [2026-06-04 16:34:25] |
| John - SC Support - Posts: 46897 |
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The Trading Evaluator does not show all the EUREX symbols, just some of them. FXXP is one that is not currently in the list. Do you want us to look into adding FXXP to be able to view it when connected to the Trading Evaluator? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-04 16:58:59] |
| User865673 - Posts: 5 |
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ofcourse! add all Stoxx futures
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| [2026-06-05 15:02:39] |
| Sierra_Chart Engineering - Posts: 24120 |
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We have added FXXP to the Trading Evaluator service. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Although you will see it listed now. It will not be possible to trade it until next week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-05 15:03:21
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