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Date/Time: Mon, 08 Jun 2026 09:05:26 +0000

How to Post a Message for Support

FGBL

View Count: 165

[2026-06-01 11:02:16] #1 [Go To First Post]
Ro - Posts: 14
Hi, I am having issues with the FGBL contract. The resting offers are crossing the bids. And thus offered contracts are not updating correctly Only happening with FGBL. All other contracts are fine. I have have the latest version of SC installed. Thanks for your help.

[2026-06-01 16:32:43] #2 [Go To First Post]
John - SC Support - Posts: 46532
Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-06-02 09:38:55] #3 [Go To First Post]
Ro - Posts: 14
Here is the screen image from yesterday.


Sierra_Chart_MainWindow_2026-06-01 12_59_11.202408.png / V - Attached On 2026-06-02 09:38:02 UTC - Size: 52.5 KB - 21 views Attachment Deleted.

[2026-06-02 09:40:49] #4 [Go To First Post]
Ro - Posts: 14
And here is the screen image from this morning


FGBLM26-EUREX[M] #1 2026-06-02 11~40~06.524.png / V - Attached On 2026-06-02 09:40:39 UTC - Size: 14.46 KB - 21 views

[2026-06-03 19:03:41] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 23960
We apologize for the delay on this. Are you still noticing this today? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-06-03 19:11:00] #6 [Go To First Post]
Ro - Posts: 14
No FGBL DOM is working well today. Thanks

[2026-06-05 07:23:15] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 23960
Next time you see the problem select File >> Reconnect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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