Support Board
Date/Time: Tue, 14 Apr 2026 16:05:57 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Volume based rollover policy
User787249 |
2026-01-26 16:06:33
Sierra_Chart Engineering LPN LP |
1 | 132 |
|
Searching for a study using the keyboard in v2868
Tr00pz |
2026-01-26 15:57:00
Sierra_Chart Engineering LPN LP |
2 | 173 |
|
Programatically add a study to a chart
User474198 |
2026-01-26 01:06:24
ForgivingComputers.com LPN LP |
4 | 1065 |
|
no options data
User12089 |
2026-01-25 21:37:29
Sierra_Chart Engineering LPN LP |
1 | 138 |
|
All my internet is freezing when I download current historical data on my computer
GravisHTG |
2026-01-25 19:45:10
User719512 LPN LP |
2 | 165 |
|
[Programming Help] - sc.ReadIntradayFileRecordForBarIndexAndSubIndex and Volume Based Bars
brianmonagha |
2026-01-25 01:35:51
User719512 LPN LP |
2 | 220 |
|
Denali Exchange Data Feed not showing after upgrading to Package 11
User689619 |
2026-01-24 18:10:05
Sierra_Chart Engineering LPN LP |
2 | 212 |
|
Real time data issue
xlogic314 |
2026-01-24 06:27:06
xlogic314 LPN LP |
2 | 339 |
|
Cannot change chart session times
User794005 |
2026-01-24 03:08:09
User794005 LPN LP |
1 | 154 |
|
equities data disconnection / missing this evening
$tack |
2026-01-24 01:33:45
Sierra_Chart Engineering LPN LP |
5 | 238 |
|
Sierra Chart Connection Error - DTC Socket - Windows 10061
PA172 |
2026-01-24 01:33:16
Sierra_Chart Engineering LPN LP |
2 | 194 |
|
My time and sales windows and DOM chart are NOT restored properly on start-up
MandelBro |
2026-01-23 23:15:12
Sierra_Chart Engineering LPN LP |
3 | 255 |
|
Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
Fabio |
2026-01-23 23:08:02
Sierra_Chart Engineering LPN LP |
16 | 396 |
|
Withdraw excess funds
rajdip47 |
2026-01-23 22:59:20
John - SC Support LPN LP |
7 | 887 |
|
DOM not showing data on package 12
Pak Leung |
2026-01-23 22:52:26
John - SC Support LPN LP |
1 | 153 |
|
Ready to go to real money, want to switch my index from the ES to the MES.
User121101 |
2026-01-23 22:50:18
John - SC Support LPN LP |
1 | 132 |
|
dtc message size
seandunaway |
2026-01-23 20:40:25
Sierra_Chart Engineering LPN LP |
3 | 363 |
|
How to Change Stand Alone DOM Fomts and Colors
User360283 |
2026-01-23 20:28:43
User360283 LPN LP |
4 | 119 |
|
show title bar
daif1029 |
2026-01-23 19:58:41
John - SC Support LPN LP |
4 | 183 |
|
Tracking TPO POC in time
User740709 |
2026-01-23 19:56:27
John - SC Support LPN LP |
1 | 249 |
|
SUMPRODUCT
User411320 |
2026-01-23 18:56:14
User411320 LPN LP |
2 | 127 |
|
version 2867 trade DOM P&L not showing correctly
Flowdity |
2026-01-23 18:15:47
Flowdity LPN LP |
10 | 266 |
|
trades not tracking properly
User587551 |
2026-01-23 17:58:21
User587551 LPN LP |
2 | 141 |
|
changing data files folder path
User449884 |
2026-01-23 17:31:13
John - SC Support LPN LP |
3 | 193 |
|
Denali Exchange Data Feed not showing in Data/Trade Service Settings list after activation
User689619 |
2026-01-23 17:24:53
John - SC Support LPN LP |
1 | 441 |
|
market profiles unmerging
SafSaf |
2026-01-23 17:11:20
John - SC Support LPN LP |
6 | 166 |
|
"initialization error" "network socket core" directly after update to newest version.
User408639 |
2026-01-23 17:06:11
John - SC Support LPN LP |
8 | 207 |
|
sharpe Ratio and colors
Diana |
2026-01-23 17:04:55
User849502 LPN LP |
5 | 1594 |
|
Real-time data delayed for GC with Denali Exchange feed
User791435 |
2026-01-23 16:49:46
John - SC Support LPN LP |
3 | 467 |
|
[User Discussion] - G7FX DOM Chartbook + Service Package question
User965049 |
2026-01-23 16:29:41
John - SC Support LPN LP |
1 | 164 |
|
Canceling account
User590331 |
2026-01-23 16:22:15
John - SC Support LPN LP |
7 | 1100 |
|
New installation
User499894 |
2026-01-23 16:19:49
John - SC Support LPN LP |
1 | 158 |
|
Black charts
User643756 |
2026-01-23 15:23:21
John - SC Support LPN LP |
3 | 207 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-01-23 14:10:27
TonyCipriani LPN LP |
32 | 2522 |
|
Load Bid/Ask option missing for MES continuous contract after Update From Server
User122704 |
2026-01-23 11:05:12
User431178 LPN LP |
1 | 146 |
|
Sierra Server Side Sym service is not working
Meklon |
2026-01-23 07:59:12
Meklon LPN LP |
3 | 215 |