Support Board
Date/Time: Mon, 06 Jul 2026 14:20:30 +0000
I can't connect.
View Count: 22
| [2026-07-06 13:00:51] |
| User284484 - Posts: 6 |
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Hi, I can't connect to my Sierra platform. Can you give me the reason? Thanks.
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| [2026-07-06 13:09:00] |
| John - SC Support - Posts: 47023 |
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We need more information on exactly where you are having a problem. For instance, is this at the Sierra Chart login? Is it after you login and you can not connect to your trading service? Something else? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-06 13:12:33] |
| User284484 - Posts: 6 |
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I'm trying to connect to the data feed as soon as I open the app, but it can't connect. Usually, it turns green, but it is still red at the top.
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To post a message in this thread, you need to log in with your Sierra Chart account: