Support Board
Date/Time: Tue, 27 Oct 2026 15:52:42 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
Rithmic Direct - DTC: permission denied at logon (Lucid Trading), works in R|Trader
jbaunez |
2026-09-18 14:25:09
John - SC Support LPN LP |
2 | 344 |
|
historial data KO
User311760 |
2026-09-18 14:20:15
John - SC Support LPN LP |
3 | 235 |
|
Connecting Takion API with Sierra Chart for MarketSorter symbol linking
KOT1313 |
2026-09-18 14:17:44
John - SC Support LPN LP |
1 | 193 |
|
MARKET STATISTICS ARE NOT POPULATING
User998250 |
2026-09-18 06:11:23
Sierra_Chart Engineering LPN LP |
1 | 216 |
|
NNQ and NES market data and trading access
User021821 |
2026-09-17 22:03:39
Sierra_Chart Engineering LPN LP |
1 | 313 |
|
NES (E-mini S&P 500 Nano) missing from CME symbol list
User131476 |
2026-09-17 22:02:19
Sierra_Chart Engineering LPN LP |
3 | 277 |
|
[Programming Help] - ACSIL can read live position but not attached stop/target orders - Account Support Ticket
User771382 |
2026-09-17 22:00:37
Sierra_Chart Engineering LPN LP |
2 | 405 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-09-17 21:19:36
Alofat99 LPN LP |
23 | 6832 |
|
Intermittent blank/disappearing value in the Bid Market Depth Pulling/Stacking column
SidN313 |
2026-09-17 19:36:02
John - SC Support LPN LP |
7 | 329 |
|
Rithmic Market depth data streaming freeze
SidN313 |
2026-09-17 15:56:24
John - SC Support LPN LP |
5 | 496 |
|
ACSIL replay: can VolumeAtPrice snapshots identify prices traded after an intrabar signal?
User432003 |
2026-09-17 15:55:46
John - SC Support LPN LP |
1 | 239 |
|
Volume Per Second as a Candlestick
User272030 |
2026-09-17 15:24:23
John - SC Support LPN LP |
4 | 346 |
|
Request to Cancel my Subscription
gsvector24 |
2026-09-17 15:02:17
John - SC Support LPN LP |
1 | 225 |
|
Issue with the “Ignore Quantity on Load Configuration” Setting
Deenius |
2026-09-17 05:03:25
Sierra_Chart Engineering LPN LP |
1 | 210 |
|
Not able to see right side of chart (huge margin space)
User558370 |
2026-09-17 04:42:31
TraderBake LPN LP |
2 | 382 |
|
[Locked] - ZNU12-CBOT historical SCID timestamps reverse after a fresh SC Data download
Thiag094 |
2026-09-17 04:22:43
Sierra_Chart Engineering LPN LP |
1 | 270 |
|
scsf_Parabolic in Studies.cpp seems broken with v2950 changes
User719512 |
2026-09-17 04:13:49
Sierra_Chart Engineering LPN LP |
4 | 277 |
|
Question about plan + CME exchange cost for Gold (XAUUSD) only
User460463 |
2026-09-17 02:11:21
User584084 LPN LP |
6 | 561 |
|
OCO / Bracket Order Behavior Questions
coachted |
2026-09-16 20:18:05
John - SC Support LPN LP |
3 | 286 |
|
Combine Trades with Same Price and Type (Bid/Ask)???
User339024 |
2026-09-16 19:04:53
User339024 LPN LP |
9 | 336 |
|
ROLLOVER ESZ26
User431406 |
2026-09-16 18:22:17
John - SC Support LPN LP |
1 | 205 |
|
ACSIL GetBid/AskMarketLimitOrdersForPrice returns 0
rob9874 |
2026-09-16 18:20:13
John - SC Support LPN LP |
1 | 257 |
|
Issues with historical intraday data and the
diecal67 |
2026-09-16 15:28:06
John - SC Support LPN LP |
3 | 287 |
|
Dashed study lines appear solid when chart is compressed horizontally
MarkusK |
2026-09-16 15:25:43
MarkusK LPN LP |
4 | 310 |
|
Please Help me to understand this, thx
User339024 |
2026-09-16 14:32:09
User339024 LPN LP |
2 | 238 |
|
Changed to Teton
User563703 |
2026-09-16 14:31:00
John - SC Support LPN LP |
1 | 209 |
|
Using the Simulated Futures Trading Service from an external DTC client
Jettins |
2026-09-16 14:25:15
John - SC Support LPN LP |
1 | 354 |
|
Funding a brokerage account to see all data
BtcfuturesToMoon |
2026-09-16 14:02:06
John - SC Support LPN LP |
2 | 277 |
|
Text Display from Study
User841161 |
2026-09-16 13:36:31
Sawtooth LPN LP |
17 | 1780 |
|
Price Value Mismatch Between Daily and Volume Charts (on Arch Linux)
Timmseh |
2026-09-15 23:26:34
Timmseh LPN LP |
9 | 306 |
|
LastTradingDate
User841161 |
2026-09-15 22:21:20
Sawtooth LPN LP |
2 | 203 |
|
Nano Contract
jtrader73 |
2026-09-15 16:48:46
Sierra_Chart Engineering LPN LP |
3 | 440 |
|
Historical Intraday Data
User912344 |
2026-09-15 15:33:33
John - SC Support LPN LP |
1 | 208 |
|
My account is not able to load the data for ES
User901854 |
2026-09-15 15:24:51
John - SC Support LPN LP |
1 | 184 |
|
Trade Window Enhancement Suggestion
Deenius |
2026-09-15 15:00:27
Deenius LPN LP |
2 | 231 |
|
Sierra Chart Data License – Public YouTube Streaming with Delayed CME Data
User668063 |
2026-09-15 14:54:43
SC Support LPN LP |
3 | 409 |
|
free trial /payment options
User832397 |
2026-09-15 14:45:47
John - SC Support LPN LP |
1 | 247 |