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Support Board

Date/Time: Tue, 18 Nov 2025 00:57:01 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Rithmic Data
User616399 		2025-10-23 21:27:01
John - SC Support LPN LP 		4 156
Trade mode box
User158338 		2025-10-23 20:16:54
John - SC Support LPN LP 		5 109
Display Ask/Bid Volume Ratio
jiannisalex 		2025-10-23 19:47:04
John - SC Support LPN LP 		1 99
How to prevent symbol resolution requests to only one service
AndKg05 		2025-10-23 19:45:07
Sierra_Chart Engineering LPN LP 		1 67
Change Chart Number
John M 		2025-10-23 19:39:06
John - SC Support LPN LP 		1 71
payment are not reflected in sierra chart
User689657 		2025-10-23 19:23:31
John - SC Support LPN LP 		1 79
"Symbol" and "Trade and current quote symbol question"
ldepadey 		2025-10-23 19:19:24
John - SC Support LPN LP 		1 83
Market Depth Historical Graph does not work with combined tick sizes
DL-1992 		2025-10-23 18:49:32
DL-1992 LPN LP 		8 163
negative prices in continuous charts
User499050 		2025-10-23 17:56:25
John - SC Support LPN LP 		1 106
explanation
yannickAnvo 		2025-10-23 17:48:57
John - SC Support LPN LP 		1 104
confused...
SafSaf 		2025-10-23 17:47:36
John - SC Support LPN LP 		1 100
Still showing delayed data
ldepadey 		2025-10-23 17:42:48
ldepadey LPN LP 		2 216
Issue with Order not showing as filled in SC, but filled in Rithmic
UTkRussell 		2025-10-23 17:42:32
John - SC Support LPN LP 		1 114
GC last time is off by 10 mins 10 secs all other symbols are normal.
yardie 		2025-10-23 17:36:39
John - SC Support LPN LP 		1 92
Attached Order
User929560 		2025-10-23 17:29:44
rajeshh LPN LP 		1 77
my sim fills are not showing in activity
User849502 		2025-10-23 17:14:20
User849502 LPN LP 		2 86
Pakiet usług a głębokość rynku
User748849 		2025-10-23 17:07:52
John - SC Support LPN LP 		1 148
VbP "Number of periods back to reference" question
User808926 		2025-10-23 17:04:54
John - SC Support LPN LP 		7 202
SC not responding
User160815 		2025-10-23 16:53:35
John - SC Support LPN LP 		1 102
Alerts not Alerting
JayShea 		2025-10-23 16:31:00
jsandlan LPN LP 		9 3579
ds40 Override Not Routing from Australia—Private IP(10.10.20.161) in Heartbeat
User921670 		2025-10-23 13:41:45
Sierra_Chart Engineering LPN LP 		1 88
Scaling-Idea: Same proportions
User551647 		2025-10-23 05:40:21
User551647 LPN LP 		5 636
Create a long term chart showing only 70% of the voluma area daily
User751630 		2025-10-23 05:25:46
User751630 LPN LP 		3 128
MAX function in alert condition not working
tecman240 		2025-10-22 21:37:17
John - SC Support LPN LP 		1 97
Read only values not updating for User profit/loss management
MoMoney 		2025-10-22 18:53:44
John - SC Support LPN LP 		1 92
Price Scale (Y-axis) for large negative numbers
neuro007 		2025-10-22 18:47:40
Sierra_Chart Engineering LPN LP 		5 217
i bought Service Package 11 but not visible in Sierra Chart
User551483 		2025-10-22 18:38:32
John - SC Support LPN LP 		4 133
Simulated Trading
User364609 		2025-10-22 18:34:53
John - SC Support LPN LP 		3 121
[FEATURE REQUEST] Create demo chartbooks and add it to SC
maxima120 		2025-10-22 18:17:04
John - SC Support LPN LP 		1 86
DOM tick size issue
User223281 		2025-10-22 16:27:18
User198125 LPN LP 		48 5459
CME CVOL Request
User656675 		2025-10-22 16:00:11
SC Support LPN LP 		7 783
Scale in - adding new bracket orders
User104854 		2025-10-22 15:24:33
User104854 LPN LP 		1 83
How to colour parts of a bar based on a value
maxima120 		2025-10-22 15:03:41
John - SC Support LPN LP 		1 97
Study Overlay not working
User560704 		2025-10-22 14:51:17
John - SC Support LPN LP 		5 138
[ACSIL] - Locking trading at symbol level
backinblack 		2025-10-22 14:46:59
John - SC Support LPN LP 		1 88
Volume Profile is Missing During The Playback
User344276 		2025-10-22 14:46:13
John - SC Support LPN LP 		1 85
DVP custom configs no longer loading
User716140 		2025-10-22 14:35:20
Sierra_Chart Engineering LPN LP 		5 177
ACSIL OCO groups
onnb 		2025-10-22 14:20:10
John - SC Support LPN LP 		1 88
Allow Market Data Requests
tra.der70 		2025-10-22 14:17:24
John - SC Support LPN LP 		7 183
[User Discussion] - Rectangle tool incorporating parrellel lines
SafSaf 		2025-10-22 11:13:26
SafSaf LPN LP 		0 66