Support Board
Date/Time: Sun, 15 Jun 2025 07:03:37 +0000
Delayed Data Despite Subscribing to Sierra Chart Data Package & Connecting to IBKR
View Count: 184
| [2025-06-02 19:00:42] |
| jirotrader - Posts: 1 |
|
Hi, I have subscribed to the Sierra Chart data package and followed the instructions for connecting to Interactive Brokers. I have tried performing the procedure multiple times, but I am still only seeing delayed data. Please note that I do not wish to trade via Sierra Chart, I am only connecting to IBKR for the purpose of confirming non-professional status and receiving live data on charts. Please help me to get live data working properly. Log is attached for reference. Thanks. |
Private File Attachment Deleted. |
| [2025-06-02 21:27:27] |
| John - SC Support - Posts: 40422 |
|
You do not have any CME Group exchanges active with us, which is why you would only be getting the delayed streaming data. You can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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