Support Board
Date/Time: Thu, 12 Feb 2026 13:51:48 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
My time and sales windows and DOM chart are NOT restored properly on start-up
MandelBro |
2026-01-23 23:15:12
Sierra_Chart Engineering LPN LP |
3 | 175 |
|
Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
Fabio |
2026-01-23 23:08:02
Sierra_Chart Engineering LPN LP |
16 | 324 |
|
Withdraw excess funds
rajdip47 |
2026-01-23 22:59:20
John - SC Support LPN LP |
7 | 737 |
|
Chartbooks don't remember last position anymore
fried4104 |
2026-01-23 22:54:41
Sierra_Chart Engineering LPN LP |
12 | 384 |
|
DOM not showing data on package 12
Pak Leung |
2026-01-23 22:52:26
John - SC Support LPN LP |
1 | 84 |
|
Ready to go to real money, want to switch my index from the ES to the MES.
User121101 |
2026-01-23 22:50:18
John - SC Support LPN LP |
1 | 87 |
|
dtc message size
seandunaway |
2026-01-23 20:40:25
Sierra_Chart Engineering LPN LP |
3 | 258 |
|
How to Change Stand Alone DOM Fomts and Colors
User360283 |
2026-01-23 20:28:43
User360283 LPN LP |
4 | 81 |
|
show title bar
daif1029 |
2026-01-23 19:58:41
John - SC Support LPN LP |
4 | 122 |
|
Tracking TPO POC in time
User740709 |
2026-01-23 19:56:27
John - SC Support LPN LP |
1 | 88 |
|
SUMPRODUCT
User411320 |
2026-01-23 18:56:14
User411320 LPN LP |
2 | 85 |
|
version 2867 trade DOM P&L not showing correctly
Flowdity |
2026-01-23 18:15:47
Flowdity LPN LP |
10 | 203 |
|
trades not tracking properly
User587551 |
2026-01-23 17:58:21
User587551 LPN LP |
2 | 94 |
|
changing data files folder path
User449884 |
2026-01-23 17:31:13
John - SC Support LPN LP |
3 | 99 |
|
Denali Exchange Data Feed not showing in Data/Trade Service Settings list after activation
User689619 |
2026-01-23 17:24:53
John - SC Support LPN LP |
1 | 158 |
|
market profiles unmerging
SafSaf |
2026-01-23 17:11:20
John - SC Support LPN LP |
6 | 108 |
|
"initialization error" "network socket core" directly after update to newest version.
User408639 |
2026-01-23 17:06:11
John - SC Support LPN LP |
8 | 159 |
|
sharpe Ratio and colors
Diana |
2026-01-23 17:04:55
User849502 LPN LP |
5 | 1510 |
|
Real-time data delayed for GC with Denali Exchange feed
User791435 |
2026-01-23 16:49:46
John - SC Support LPN LP |
3 | 275 |
|
[User Discussion] - G7FX DOM Chartbook + Service Package question
User965049 |
2026-01-23 16:29:41
John - SC Support LPN LP |
1 | 88 |
|
Canceling account
User590331 |
2026-01-23 16:22:15
John - SC Support LPN LP |
7 | 949 |
|
New installation
User499894 |
2026-01-23 16:19:49
John - SC Support LPN LP |
1 | 83 |
|
Black charts
User643756 |
2026-01-23 15:23:21
John - SC Support LPN LP |
3 | 126 |
|
Plans for Multi-Factor Authentication?
User925540 |
2026-01-23 14:10:27
TonyCipriani LPN LP |
32 | 2210 |
|
Load Bid/Ask option missing for MES continuous contract after Update From Server
User122704 |
2026-01-23 11:05:12
User431178 LPN LP |
1 | 78 |
|
Sierra Server Side Sym service is not working
Meklon |
2026-01-23 07:59:12
Meklon LPN LP |
3 | 156 |
|
buy button not working on trade window
User415279 |
2026-01-22 22:29:56
John - SC Support LPN LP |
1 | 83 |
|
Historical market depth for chart with custom bars
curious16 |
2026-01-22 22:18:44
curious16 LPN LP |
7 | 300 |
|
alert spreadsheet #SYNTAX! error
rondawes |
2026-01-22 19:57:35
rondawes LPN LP |
2 | 83 |
|
Opening Bell Alert
Cileron |
2026-01-22 19:27:36
User260640 LPN LP |
3 | 257 |
|
time and sales
lservin29 |
2026-01-22 18:30:16
lservin29 LPN LP |
2 | 104 |
|
Sound Alert
User841161 |
2026-01-22 17:50:55
John - SC Support LPN LP |
1 | 72 |
|
Window control buttons
User160664 |
2026-01-22 17:35:47
John - SC Support LPN LP |
1 | 85 |
|
Market Replay
User500142 |
2026-01-22 16:58:24
John - SC Support LPN LP |
1 | 91 |
|
change order color after fill
User30743 |
2026-01-22 16:53:04
John - SC Support LPN LP |
1 | 71 |
|
Data missing between 21th of january 1.30 pm and 22th of january 8.30 am
User760530 |
2026-01-22 16:49:21
John - SC Support LPN LP |
1 | 81 |
|
BTC data from multiple exchanges
busylivn |
2026-01-22 16:39:02
John - SC Support LPN LP |
1 | 85 |
|
Symbol not allowed by master firm account for trading.
User413206 |
2026-01-22 16:37:50
Sierra_Chart Engineering LPN LP |
3 | 105 |