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Support Board

Date/Time: Thu, 18 Dec 2025 12:59:34 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
In the cards?
User940772 		2021-05-06 16:19:32
User940772 LPN LP 		2 621
Error in historical data on US Equities
Adam Schwartz 		2021-05-06 15:58:20
Adam Schwartz LPN LP 		5 639
Last Trade Price Box
SierraTraders 		2021-05-06 15:39:26
John - SC Support LPN LP 		3 902
Denali data is delayed !!!
TJezz 		2021-05-06 15:32:17
John - SC Support LPN LP 		5 993
Market By Order ASCIL Example
User769783 		2021-05-06 15:19:33
User769783 LPN LP 		4 1071
You have 1 updated Account Support Ticket(s).
User183724 		2021-05-06 15:12:03
John - SC Support LPN LP 		1 605
Denali feed with TT order routing setup with Sweet Futures
Besstal 		2021-05-06 14:42:24
John - SC Support LPN LP 		3 862
Missing data on Canadian Dollar daily chart, ok on intraday
User844383 		2021-05-06 14:07:42
User844383 LPN LP 		18 900
My EUREX data is frozen
Tofer 		2021-05-06 13:52:36
John - SC Support LPN LP 		3 784
I am not receiving data
User207056 		2021-05-06 13:49:44
John - SC Support LPN LP 		1 608
Sierra Stopped trading
User555708 		2021-05-06 09:30:14
Sierra_Chart Engineering LPN LP 		1 642
Denali DAX datafeed outage
User320644 		2021-05-06 09:30:05
Sierra_Chart Engineering LPN LP 		4 670
numbers for columns in Study summary window
User354816 		2021-05-06 08:35:53
User354816 LPN LP 		0 514
Does anyone else run into responsiveness issues with their system during the day ?
GravisHTG 		2021-05-06 06:12:29
GravisHTG LPN LP 		2 662
MBO data not visible
brym.stone 		2021-05-06 06:00:12
brym.stone LPN LP 		6 1054
[User Discussion] - Trades keep randomly closing.
j4ytr4der_ 		2021-05-06 05:11:01
j4ytr4der_ LPN LP 		18 1162
Interactive Broker order stuck on PendingModify after entry
User735389 		2021-05-06 04:18:19
User735389 LPN LP 		2 1386
Orders not working/ placing
User109175 		2021-05-06 03:55:38
Sierra_Chart Engineering LPN LP 		1 706
data feed
s4mu3l100 		2021-05-06 02:38:56
Sierra_Chart Engineering LPN LP 		1 526
[User Discussion] - Sending info on entry orders and closed trades for AOS running in another Sieera chart
User39949 		2021-05-06 02:19:30
User39949 LPN LP 		2 750
[Programming Help] - how to get the last bar of a trading session
User30743 		2021-05-06 01:53:46
Sawtooth LPN LP 		1 733
Ask/Bid Volume Split Profile option in the Volume at Price study
ninjus 		2021-05-06 00:38:48
rgarcia1090 LPN LP 		3 1630
Routing services
rtrader101 		2021-05-06 00:27:18
SC Support LPN LP 		7 761
[User Discussion] - [User Disc.] Rithmic Direct-DTC Integration
SabikiSensei 		2021-05-05 21:15:19
SabikiSensei LPN LP 		0 678
Wrong bars for EURUSD
tomna1993 		2021-05-05 20:19:00
tomna1993 LPN LP 		4 631
Study image frozen
User98657 		2021-05-05 20:09:59
John - SC Support LPN LP 		1 522
DOM Link upgrade request
User98657 		2021-05-05 20:00:54
John - SC Support LPN LP 		3 691
activity log commissions are wrong
User61576 		2021-05-05 19:56:42
John - SC Support LPN LP 		7 823
Logging into sierra charts
User921512 		2021-05-05 19:36:21
User921512 LPN LP 		3 551
[Locked] - Is Sierra not requesting full duration of CQG provided tick data even when available?
WheresMoney 		2021-05-05 19:28:52
Sierra_Chart Engineering LPN LP 		1 4393
[User Discussion] - Inconsistent back / live tests on two installs - despite using "Accurate back test mode&quo
User963483 		2021-05-05 19:01:07
User963483 LPN LP 		0 533
CME Trading plus Nasdaq Real-Time Data
BillsSBC 		2021-05-05 18:51:49
John - SC Support LPN LP 		3 626
Traiding disabled
Tėja Tamonytė 		2021-05-05 18:23:13
John - SC Support LPN LP 		1 498
Volume Profile Study drawn onto chart - cannot change ticks per bar setting
User71961 		2021-05-05 18:16:24
John - SC Support LPN LP 		1 655
Problem Sierra chart
Roques valentin 		2021-05-05 18:03:53
John - SC Support LPN LP 		1 529
I seem to be paying AMP and Sierra for data
User130077 		2021-05-05 17:56:44
John - SC Support LPN LP 		1 636
Denali feed with full Market Depth for Nymex not working
User849476 		2021-05-05 17:34:41
User849476 LPN LP 		2 616
Sell limit order
User105195 		2021-05-05 16:52:05
Sierra_Chart Engineering LPN LP 		2 588