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Date/Time: Fri, 19 Apr 2024 22:02:56 +0000



CBOT Futures Options

View Count: 921

[2021-10-20 21:31:26]
User312162 - Posts: 40
I am using the CQG Web service and connected to the Denali SC feed. I can see the CME Futures Options, but I cannot find the CBOT options (soybeans options). When I enter the CQG option symbol for Soybeans options, It does not find them in Sierra Chart. Is this something my broker needs to activate? Thanks
[2021-10-21 17:27:48]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here regarding this:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CQGOptionSupportPolicy

Let us know if you are able to search for the soybean options from the Denali data feed using those instructions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-10-21 17:28:27
[2021-10-27 22:38:54]
User312162 - Posts: 40
I’ve contacted my broker and CQG tech support and they have enabled and reset and enabled my account for trading options several times. The data works fine on Sierra for the futures options in the “CME Futures Options” section. The problem is when I select a futures options from the cbot or nymex for example. I use the find symbol and select the futures contract and then get options. When I select the option, I get an error message. I’ll attached the screenshot and message log. Thanks
Private File
Attachment Deleted.
[2021-10-27 22:39:38]
User312162 - Posts: 40
Software version: 2320 64-bit | 2021-10-27 17:32:23.972
Primary Thread ID: 4980 | 2021-10-27 17:32:23.972
Usage end date: 2021-11-07 | 2021-10-27 17:32:23.972
Enabled for: Advanced Features 2. | 2021-10-27 17:32:23.972
Enabled for: Sierra Chart Historical Data Service. | 2021-10-27 17:32:23.972
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-10-27 17:32:23.972
Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-27 17:32:23.972
Enabled for exchange2: CME (Trading Account Required) | 2021-10-27 17:32:23.972
Enabled for exchange2: CBOT | 2021-10-27 17:32:23.972
Enabled for exchange2: COMEX (Trading Account Required) | 2021-10-27 17:32:23.972
Enabled for exchange2: NYMEX (Trading Account Required) | 2021-10-27 17:32:23.972
Enabled for exchange2: CFE | 2021-10-27 17:32:23.972
Enabled for exchange2: fairx_exchange.data | 2021-10-27 17:32:23.972
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-27 17:32:23.972
Current selected Data/Trading service: CQG WebAPI | 2021-10-27 17:32:23.972
Custom symbol settings values: disabled | 2021-10-27 17:32:23.972
Chart Update Interval: 500 | 2021-10-27 17:32:23.972
Intraday Data Storage Time Unit: 0 | 2021-10-27 17:32:23.972
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-10-27 17:32:23.972
2021-10-27 22:32:23 Local computer time in UTC | 2021-10-27 17:32:23.972
2021-10-27 17:32:23 Local computer time in SC Time Zone | 2021-10-27 17:32:23.972
2021-10-25 16:53:42 Server time in UTC | 2021-10-27 17:32:23.972
Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-10-27 17:32:23.972
Program path: C:\SierraChart\ | 2021-10-27 17:32:23.972
Data Files path: C:\SierraChart\Data\ | 2021-10-27 17:32:23.972
OS Version Number: 10.0 | 2021-10-27 17:32:23.973
Locale Setting: C | 2021-10-27 17:32:23.973
DLLs: ADRLevels.dll, AggM_64.dll, ATR_FIX_64.dll, Correlation_1_64.dll, Correlation_64.dll, ETOFSv2.0_64.dll, IBS_64.dll, Market_Regimes_64.dll, PercentRank_1_64.dll, PercentRank_64.dll, Plus_Minus_Total_64.dll, PRS_PR_64.dll, Regimes.dll, Regimes_64.dll, RS_Rank_64.dll, Spread_Diff_64.dll, TSI_64.dll, UDPR_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VIX_FIX_64.dll, VWAP_Stretch_64.dll | 2021-10-27 17:32:23.975
Allowed protected custom studies: Emoji Trading Order Flow Suite v2 | 2021-10-27 17:32:23.975

File >> Disconnect selected. | 2021-10-27 17:32:50.285
CQG WebAPI | Sending Web API Logoff message. | 2021-10-27 17:32:50.396
CQG WebSocket socket (1) | CloseSocket call. | 2021-10-27 17:32:50.396
CQG WebSocket socket (1) | Max send buffers used during socket life: 3 | 2021-10-27 17:32:50.396
CQG WebSocket socket (1) | Max send buffer size during socket life: 340 | 2021-10-27 17:32:50.396
CQG WebSocket | WebSocket closed. | 2021-10-27 17:32:50.396
CQG WebAPI | WebSocket closed. | 2021-10-27 17:32:50.396
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-27 17:32:50.396
SC Data - All Services | Waiting for socket receive thread to end | 2021-10-27 17:32:50.396
DTC Client socket (2) | CloseSocket call. | 2021-10-27 17:32:50.397
SC Data - All Services | Disconnected from the server. | 2021-10-27 17:32:50.397
CQG WebAPI | Disconnected. | 2021-10-27 17:32:50.397
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:32:50.397
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-27 17:32:50.423
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:32:50.423
DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-10-27 17:32:50.425
DTC Client socket (2) | Closed. | 2021-10-27 17:32:50.425

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-27 17:32:52.753
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-27 17:32:52.753
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-10-27 17:32:52.753
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-10-27 17:32:52.754
CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2021-10-27 17:32:52.754
CQG WebSocket | Opening WebSocket. | 2021-10-27 17:32:52.782
CQG WebSocket | Sending WebSocket handshake. | 2021-10-27 17:32:52.782
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-27 17:32:52.872
CQG WebSocket | Server header | Connection: upgrade | 2021-10-27 17:32:52.872
CQG WebSocket | Server header | Sec-WebSocket-Accept: SenIdmhbITXYObdIIttHJkipk80= | 2021-10-27 17:32:52.872
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-27 17:32:52.872
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-27 17:32:52.872
CQG WebSocket | Server header | | 2021-10-27 17:32:52.872
CQG WebSocket | Web socket state is now open. | 2021-10-27 17:32:52.872
CQG WebAPI | WebSocket connected. | 2021-10-27 17:32:52.872
CQG WebAPI | Sending market data logon message. | 2021-10-27 17:32:52.872
CQG WebAPI | Base Time: 2021-10-24T20:01:09. 2021-10-24 20:01:09 | 2021-10-27 17:32:53.017
CQG WebAPI | Logon successful. Session Token = yicc6Qii7E2eCUtB1qwVEbVTsHGgyTjWK7ZhRqA4n5ECyP3fFmMts/OkKvwdawsQnqcHLmEOdVQ | 2021-10-27 17:32:53.018
CQG WebAPI | Connected to server complete. | 2021-10-27 17:32:53.018
Triggering next historical data download in queue. | 2021-10-27 17:32:53.018
Triggering next historical data download in queue. | 2021-10-27 17:32:53.018
Triggering next historical data download in queue. | 2021-10-27 17:32:53.018
Triggering next historical data download in queue. | 2021-10-27 17:32:53.018
Subscribing to symbol for symbol alert. F.US.ZWAH19 | 2021-10-27 17:32:53.018
Mapping F.US.ZWAH19 to ZWH19. Service code: cbot | 2021-10-27 17:32:53.018
SC Data - All Services | Starting real-time market data updates for: F.US.ZWAH19 (ZWH19). ID: 1 Service code: cbot | 2021-10-27 17:32:53.018
SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2021-10-27 17:32:53.018
CQG WebAPI | Sending symbol resolution request for F.US.ZWAH19. ID: 669088 | 2021-10-27 17:32:53.019
SC Data - All Services | Requesting security definition data for: F.US.ZWAH19 (ZWH19). ID: 1 | 2021-10-27 17:32:53.019
Subscribing to symbol for symbol alert. F.US.ZWAH19 | 2021-10-27 17:32:53.019
Updated verified funded futures trading account ending date to: 2021-11-26 22:32:53 | 2021-10-27 17:32:53.019
DTC Client socket (4) | Creating socket. | 2021-10-27 17:32:53.020
DTC Client socket (4) | New receive buffer size: 5242880 | 2021-10-27 17:32:53.020
DTC Client socket (4) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:32:53.020
CQG WebAPI | Sending Trade Accounts request message. | 2021-10-27 17:32:53.132
No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132
No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132
No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132
No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132
SC Data - All Services | Network connection to server complete. | 2021-10-27 17:32:53.132
SC Data - All Services | Starting socket receive thread. | 2021-10-27 17:32:53.132
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-10-27 17:32:53.132
CQG WebAPI | Received message: Requested symbol was not found. | 2021-10-27 17:32:53.133
Symbol Error - F.US.ZWAH19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-10-27 17:32:53.133
SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-10-27 17:32:53.168
SC Data - All Services | Sending logon request message. | 2021-10-27 17:32:53.168
CQG WebAPI | Brokerage name: AMP. Account Name: 104616 | 2021-10-27 17:32:53.210
Updated verified funded futures trading account ending date to: 2021-11-26 22:32:53 | 2021-10-27 17:32:53.210
CQG WebAPI | Sending collateral subscribe request. | 2021-10-27 17:32:53.210
Mapping F.US.CLEZ21 to CLZ21. Service code: nymex | 2021-10-27 17:32:53.388
SC Data - All Services | Starting real-time market data updates for: F.US.CLEZ21 (CLZ21). ID: 2 Service code: nymex | 2021-10-27 17:32:53.388
CQG WebAPI | Sending symbol resolution request for F.US.CLEZ21. ID: 669091 | 2021-10-27 17:32:53.388
SC Data - All Services | Requesting security definition data for: F.US.CLEZ21 (CLZ21). ID: 2 | 2021-10-27 17:32:53.388
Mapping F.US.EPZ21 to ESZ21. Service code: cme | 2021-10-27 17:32:53.398
SC Data - All Services | Starting real-time market data updates for: F.US.EPZ21 (ESZ21). ID: 3 Service code: cme | 2021-10-27 17:32:53.398
CQG WebAPI | Sending symbol resolution request for F.US.EPZ21. ID: 669092 | 2021-10-27 17:32:53.398
SC Data - All Services | Requesting security definition data for: F.US.EPZ21 (ESZ21). ID: 3 | 2021-10-27 17:32:53.398
Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-10-27 17:32:53.398
Intraday data recording state for symbol F.US.EPZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.398
Triggering next historical data download in queue. | 2021-10-27 17:32:53.398
Delaying start of download for F.US.EPZ21 | 2021-10-27 17:32:53.398
CQG WebAPI | Starting real-time market data updates for: C.US.CLEZ2113800. ID: 4 | 2021-10-27 17:32:53.399
CQG WebAPI | Sending symbol resolution request for C.US.CLEZ2113800. ID: 669093 | 2021-10-27 17:32:53.399
CQG WebAPI | Requesting security definition data for: C.US.CLEZ2113800. ID: 4 | 2021-10-27 17:32:53.399
CQG WebAPI | Using primary service for historical data for C.US.CLEZ2113800 | 2021-10-27 17:32:53.400
Added historical Intraday data request for C.US.CLEZ2113800 to the queue. | 2021-10-27 17:32:53.400
Intraday data recording state for symbol C.US.CLEZ2113800 is set to download 'Pending'. | 2021-10-27 17:32:53.400
Triggering next historical data download in queue. | 2021-10-27 17:32:53.400
Delaying start of download for C.US.CLEZ2113800 | 2021-10-27 17:32:53.401
Requesting market depth updates for: C.US.CLEZ2113800 if supported. | 2021-10-27 17:32:53.403
Separate subscription for market depth updates not supported. C.US.CLEZ2113800 | 2021-10-27 17:32:53.403
CQG WebAPI | Received symbol resolution report for symbol F.US.CLEZ21. Search Symbol: F.US.CLEZ21. Request ID: 669091. Contract ID: 1. | 2021-10-27 17:32:53.421
Mapping F.US.ZWAZ21 to ZWZ21. Service code: cbot | 2021-10-27 17:32:53.421
SC Data - All Services | Starting real-time market data updates for: F.US.ZWAZ21 (ZWZ21). ID: 5 Service code: cbot | 2021-10-27 17:32:53.421
CQG WebAPI | Sending symbol resolution request for F.US.ZWAZ21. ID: 669094 | 2021-10-27 17:32:53.421
SC Data - All Services | Requesting security definition data for: F.US.ZWAZ21 (ZWZ21). ID: 5 | 2021-10-27 17:32:53.421
CQG WebAPI | Received symbol resolution report for symbol F.US.EPZ21. Search Symbol: F.US.EPZ21. Request ID: 669092. Contract ID: 2. | 2021-10-27 17:32:53.429
Mapping F.US.ZSEX21 to ZSX21. Service code: cbot | 2021-10-27 17:32:53.430
SC Data - All Services | Starting real-time market data updates for: F.US.ZSEX21 (ZSX21). ID: 6 Service code: cbot | 2021-10-27 17:32:53.430
CQG WebAPI | Sending symbol resolution request for F.US.ZSEX21. ID: 669095 | 2021-10-27 17:32:53.430
SC Data - All Services | Requesting security definition data for: F.US.ZSEX21 (ZSX21). ID: 6 | 2021-10-27 17:32:53.430
Added historical Intraday data request for F.US.ZSEX21 to the queue. | 2021-10-27 17:32:53.430
Intraday data recording state for symbol F.US.ZSEX21 is set to download 'Pending'. | 2021-10-27 17:32:53.430
Triggering next historical data download in queue. | 2021-10-27 17:32:53.430
CQG WebAPI | Received symbol resolution report for symbol C.US.CLEZ2113800. Search Symbol: C.US.CLEZ2113800. Request ID: 669093. Contract ID: 3. | 2021-10-27 17:32:53.444
CQG WebAPI | Requesting market data including full depth for C.US.CLEZ2113800 | 2021-10-27 17:32:53.444
Added historical Intraday data request for F.US.CLEZ21 to the queue. | 2021-10-27 17:32:53.444
Intraday data recording state for symbol F.US.CLEZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.444
Triggering next historical data download in queue. | 2021-10-27 17:32:53.444
CQG WebAPI | Received symbol resolution report for symbol F.US.ZWAZ21. Search Symbol: F.US.ZWAZ21. Request ID: 669094. Contract ID: 4. | 2021-10-27 17:32:53.459
Mapping F.US.ZCEZ21 to ZCZ21. Service code: cbot | 2021-10-27 17:32:53.459
SC Data - All Services | Starting real-time market data updates for: F.US.ZCEZ21 (ZCZ21). ID: 7 Service code: cbot | 2021-10-27 17:32:53.459
CQG WebAPI | Sending symbol resolution request for F.US.ZCEZ21. ID: 669096 | 2021-10-27 17:32:53.459
SC Data - All Services | Requesting security definition data for: F.US.ZCEZ21 (ZCZ21). ID: 7 | 2021-10-27 17:32:53.459
Added historical Intraday data request for F.US.ZCEZ21 to the queue. | 2021-10-27 17:32:53.459
Intraday data recording state for symbol F.US.ZCEZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.459
Triggering next historical data download in queue. | 2021-10-27 17:32:53.459
CQG WebAPI | Received symbol resolution report for symbol F.US.ZSEX21. Search Symbol: F.US.ZSEX21. Request ID: 669095. Contract ID: 5. | 2021-10-27 17:32:53.475
Added historical Intraday data request for F.US.ZWAZ21 to the queue. | 2021-10-27 17:32:53.475
Intraday data recording state for symbol F.US.ZWAZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.475
Triggering next historical data download in queue. | 2021-10-27 17:32:53.475
CQG WebAPI | Received symbol resolution report for symbol F.US.ZCEZ21. Search Symbol: F.US.ZCEZ21. Request ID: 669096. Contract ID: 6. | 2021-10-27 17:32:53.490
CQG WebAPI | Market data subscription for C.US.CLEZ2113800 was unsuccessful. Text: Real-time data subscription for instrument C.US.CLE (corresponding to ID = 3) is not enabled. | 2021-10-27 17:32:53.490
Symbol Error - C.US.CLEZ2113800 is unknown, unavailable, or improperly formatted. Real-time data subscription for instrument C.US.CLE (corresponding to ID = 3) is not enabled. | 2021-10-27 17:32:53.490
Mapping F.US.ZSEF22 to ZSF22. Service code: cbot | 2021-10-27 17:32:53.495
SC Data - All Services | Starting real-time market data updates for: F.US.ZSEF22 (ZSF22). ID: 8 Service code: cbot | 2021-10-27 17:32:53.495
CQG WebAPI | Sending symbol resolution request for F.US.ZSEF22. ID: 669097 | 2021-10-27 17:32:53.495
SC Data - All Services | Requesting security definition data for: F.US.ZSEF22 (ZSF22). ID: 8 | 2021-10-27 17:32:53.495
CQG WebAPI | Received symbol resolution report for symbol F.US.ZSEF22. Search Symbol: F.US.ZSEF22. Request ID: 669097. Contract ID: 7. | 2021-10-27 17:32:53.523
HD Request # 945 | Downloading Intraday chart data for C.US.CLEZ2113800 to the file C.US.CLEZ2113800.scid. Service: cqg | 2021-10-27 17:32:53.765
HD Request # 945 | Performing multistage download. Downloading Minute data first. | 2021-10-27 17:32:53.766
HD Request # 945 | Download start date-time: 2012-03-28 17:32:53.000000. File last date-time: 00:00:00.000000 | 2021-10-27 17:32:53.766
HD Request # 945 | Disabling Intraday chart updating for symbol. | 2021-10-27 17:32:53.766
HD Request # 945 | Requesting historical Minute data. | 2021-10-27 17:32:53.766
HD Request # 945 | Error downloading historical Intraday data for C.US.CLEZ2113800. Instrument C.US.CLE (corresponding to ID 3) is not allowed. | 2021-10-27 17:32:53.845
HD Request # 945 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for C.US.CLEZ2113800 | 2021-10-27 17:32:53.845
HD Request # 945 | Completion time: 0s | 2021-10-27 17:32:53.845
HD Request # 945 | Intraday data download complete for C.US.CLEZ2113800. Unique request ID: 847 | 2021-10-27 17:32:53.845
Added historical Intraday data request for C.US.CLEZ2113800 to the queue. | 2021-10-27 17:32:53.845
Triggering next historical data download in queue. | 2021-10-27 17:32:53.845

HD Request # 946 | Downloading Intraday chart data for C.US.CLEZ2113800 to the file C.US.CLEZ2113800.scid. Service: cqg | 2021-10-27 17:32:53.846
HD Request # 946 | Rounding start date-time down to the minute: 2020-06-14 17:32:00.000 | 2021-10-27 17:32:53.846
HD Request # 946 | Download start date-time: 2020-06-14 17:32:00.000000. File last date-time: 00:00:00.000000 | 2021-10-27 17:32:53.846
HD Request # 946 | Requesting historical Tick data. | 2021-10-27 17:32:53.846
HD Request # 946 | Error downloading historical Intraday data for C.US.CLEZ2113800. Instrument C.US.CLE (corresponding to ID 3) is not allowed. Result=103. Num Quotes=0 | 2021-10-27 17:32:53.923
HD Request # 946 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for C.US.CLEZ2113800 | 2021-10-27 17:32:53.923
HD Request # 946 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-27 17:32:53.924
HD Request # 946 | Completion time: 0s | 2021-10-27 17:32:53.924
HD Request # 946 | Intraday data download complete for C.US.CLEZ2113800. Unique request ID: 847 | 2021-10-27 17:32:53.924
Removing historical data download ID 847. | 2021-10-27 17:32:53.924
Real-time Intraday chart data file updates started for C.US.CLEZ2113800 | 2021-10-27 17:32:53.924
Intraday chart data file opened for C.US.CLEZ2113800 | 2021-10-27 17:32:53.924
HD Request # 946 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:32:53.924

Triggering next historical data download in queue. | 2021-10-27 17:32:53.924
No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.924
SC Data - All Services | Received logon response. | 2021-10-27 17:32:53.950
SC Data - All Services | Server Name: SC Realtime Server. | 2021-10-27 17:32:53.950
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-10-27 17:32:53.950
SC Data - All Services | Successfully connected. | 2021-10-27 17:32:53.950
SC Data - All Services | Trading is not supported. | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEZ21 -> CLZ21 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPZ21 -> ESZ21 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZCEZ21 -> ZCZ21 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZSEF22 -> ZSF22 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZSEX21 -> ZSX21 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZWAH19 -> ZWH19 | 2021-10-27 17:32:53.950
SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZWAZ21 -> ZWZ21 | 2021-10-27 17:32:53.950
SC Data - All Services | Received security definition for symbol F.US.CLEZ21 | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.EPZ21 | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.ZCEZ21 | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.ZSEF22 | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.ZSEX21 | 2021-10-27 17:32:54.074
SC Data - All Services | Real-time data for symbol F.US.ZWAH19 is currently unavailable. | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.ZWAH19 | 2021-10-27 17:32:54.074
SC Data - All Services | Received security definition for symbol F.US.ZWAZ21 | 2021-10-27 17:32:54.074
CQG WebAPI | Sending positions subscribe request. RequestID: 669100 | 2021-10-27 17:32:56.040
CQG WebAPI | Sending orders subscribe request. RequestID: 669101 | 2021-10-27 17:32:56.040
HD Request # 947 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cme | 2021-10-27 17:32:59.762
HD Request # 947 | Download start date-time: 2021-10-27 17:32:48.000000. File last date-time: 2021-10-27 17:32:48.091003 | 2021-10-27 17:32:59.762
HD Request # 947 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:32:59.762
Socket (5) | Creating socket. | 2021-10-27 17:32:59.762
Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:32:59.762
Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:32:59.762
HD Request # 947 | Setting DTC encoding to Binary VLS | 2021-10-27 17:32:59.902
HD Request # 947 | Sending historical data logon request message. | 2021-10-27 17:32:59.903
HD Request # 947 | Requesting Intraday data. Start date-time: 2021-10-27 17:32:48. Record interval: 0. Symbol: ESZ21 | 2021-10-27 17:33:00.411
HD Request # 947 | Decompressing data. | 2021-10-27 17:33:00.441
HD Request # 947 | Receiving Intraday data for F.US.EPZ21 starting at 2021-10-27 17:32:48.091000 | 2021-10-27 17:33:00.441
Socket (5) | CloseSocket call. | 2021-10-27 17:33:00.441
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:00.441
Historical data download thread signaled to stop. | 2021-10-27 17:33:00.442
HD Request # 947 | Timestamp of first Intraday data file record written: 2021-10-27 17:32:50.827000 | 2021-10-27 17:33:00.442
HD Request # 947 | Received 5 Intraday data records from 2021-10-27 17:32:48.091000 to 2021-10-27 17:32:50.827000 (2.7 seconds) and wrote 1 record for F.US.EPZ21 | 2021-10-27 17:33:00.442
HD Request # 947 | Add time&sales data | Remembered last file record date-time: 2021-10-27 22:32:50.827000 | 2021-10-27 17:33:00.442
HD Request # 947 | Completion time: 1s | 2021-10-27 17:33:00.442
HD Request # 947 | Intraday data download complete for F.US.EPZ21. Unique request ID: 846 | 2021-10-27 17:33:00.442
Removing historical data download ID 846. | 2021-10-27 17:33:00.442
Real-time Intraday chart data file updates started for F.US.EPZ21 | 2021-10-27 17:33:00.442
Intraday chart data file opened for F.US.EPZ21 | 2021-10-27 17:33:00.442
HD Request # 947 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:00.442

Triggering next historical data download in queue. | 2021-10-27 17:33:00.442
HD Request # 948 | Downloading Intraday chart data for F.US.ZSEX21 to the file F.US.ZSEX21.scid. Service: cbot | 2021-10-27 17:33:00.442
HD Request # 948 | Download start date-time: 2021-10-27 13:19:57.000000. File last date-time: 2021-10-27 13:19:57.205000 | 2021-10-27 17:33:00.442
HD Request # 948 | Using server: ds21.sierracharts.com port 10150 | 2021-10-27 17:33:00.442
Socket (6) | Creating socket. | 2021-10-27 17:33:00.443
Socket (6) | New receive buffer size: 5242880 | 2021-10-27 17:33:00.443
Socket (6) | Connecting to IP: 216.1.90.129. | 2021-10-27 17:33:00.443
Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:00.495
Socket (5) | Closed. | 2021-10-27 17:33:00.495
HD Request # 948 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:00.507
HD Request # 948 | Sending historical data logon request message. | 2021-10-27 17:33:00.507
HD Request # 948 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:57. Record interval: 0. Symbol: ZSX21 | 2021-10-27 17:33:00.989
HD Request # 948 | Decompressing data. | 2021-10-27 17:33:01.017
HD Request # 948 | Receiving Intraday data for F.US.ZSEX21 starting at 2021-10-27 13:19:57.205000 | 2021-10-27 17:33:01.018
Socket (6) | CloseSocket call. | 2021-10-27 17:33:01.018
Socket (6) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.018
Historical data download thread signaled to stop. | 2021-10-27 17:33:01.018
HD Request # 948 | Received 1 Intraday data record from 2021-10-27 13:19:57.205000 to 2021-10-27 13:19:57.205000 (0.0 seconds) and wrote 0 records for F.US.ZSEX21 | 2021-10-27 17:33:01.018
HD Request # 948 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:57.205000 | 2021-10-27 17:33:01.018
HD Request # 948 | Completion time: 1s | 2021-10-27 17:33:01.018
HD Request # 948 | Intraday data download complete for F.US.ZSEX21. Unique request ID: 848 | 2021-10-27 17:33:01.018
Removing historical data download ID 848. | 2021-10-27 17:33:01.018
Real-time Intraday chart data file updates started for F.US.ZSEX21 | 2021-10-27 17:33:01.018
Intraday chart data file opened for F.US.ZSEX21 | 2021-10-27 17:33:01.018
HD Request # 948 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.018

Triggering next historical data download in queue. | 2021-10-27 17:33:01.018
HD Request # 949 | Downloading Intraday chart data for F.US.CLEZ21 to the file F.US.CLEZ21.scid. Service: nymex | 2021-10-27 17:33:01.018
HD Request # 949 | Download start date-time: 2021-10-27 17:32:37.000000. File last date-time: 2021-10-27 17:32:37.409000 | 2021-10-27 17:33:01.018
HD Request # 949 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:33:01.018
Socket (5) | Creating socket. | 2021-10-27 17:33:01.018
Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.019
Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:33:01.019
Socket (6) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.057
Socket (6) | Closed. | 2021-10-27 17:33:01.057
HD Request # 949 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.121
HD Request # 949 | Sending historical data logon request message. | 2021-10-27 17:33:01.121
HD Request # 949 | Requesting Intraday data. Start date-time: 2021-10-27 17:32:37. Record interval: 0. Symbol: CLZ21 | 2021-10-27 17:33:01.149
HD Request # 949 | Decompressing data. | 2021-10-27 17:33:01.178
HD Request # 949 | Receiving Intraday data for F.US.CLEZ21 starting at 2021-10-27 17:32:37.409000 | 2021-10-27 17:33:01.178
Socket (5) | CloseSocket call. | 2021-10-27 17:33:01.178
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.178
Historical data download thread signaled to stop. | 2021-10-27 17:33:01.178
HD Request # 949 | Timestamp of first Intraday data file record written: 2021-10-27 17:32:50.323000 | 2021-10-27 17:33:01.178
HD Request # 949 | Received 13 Intraday data records from 2021-10-27 17:32:37.409000 to 2021-10-27 17:32:55.833003 (18.4 seconds) and wrote 12 records for F.US.CLEZ21 | 2021-10-27 17:33:01.178
HD Request # 949 | Add time&sales data | Remembered last file record date-time: 2021-10-27 22:32:55.833003 | 2021-10-27 17:33:01.179
Added 1 Time and Sales records to Intraday data file for F.US.CLEZ21 after download. | 2021-10-27 17:33:01.179
HD Request # 949 | Completion time: 0s | 2021-10-27 17:33:01.179
HD Request # 949 | Intraday data download complete for F.US.CLEZ21. Unique request ID: 849 | 2021-10-27 17:33:01.179
Removing historical data download ID 849. | 2021-10-27 17:33:01.179
Real-time Intraday chart data file updates started for F.US.CLEZ21 | 2021-10-27 17:33:01.179
Intraday chart data file opened for F.US.CLEZ21 | 2021-10-27 17:33:01.179
HD Request # 949 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.179

Triggering next historical data download in queue. | 2021-10-27 17:33:01.179
HD Request # 950 | Downloading Intraday chart data for F.US.ZCEZ21 to the file F.US.ZCEZ21.scid. Service: cbot | 2021-10-27 17:33:01.179
HD Request # 950 | Download start date-time: 2021-10-27 13:19:59.000000. File last date-time: 2021-10-27 13:19:59.484004 | 2021-10-27 17:33:01.179
HD Request # 950 | Using server: ds21.sierracharts.com port 10150 | 2021-10-27 17:33:01.179
Socket (6) | Creating socket. | 2021-10-27 17:33:01.179
Socket (6) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.179
Socket (6) | Connecting to IP: 216.1.90.129. | 2021-10-27 17:33:01.179
Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.208
Socket (5) | Closed. | 2021-10-27 17:33:01.208
HD Request # 950 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.245
HD Request # 950 | Sending historical data logon request message. | 2021-10-27 17:33:01.245
HD Request # 950 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:59. Record interval: 0. Symbol: ZCZ21 | 2021-10-27 17:33:01.274
HD Request # 950 | Decompressing data. | 2021-10-27 17:33:01.303
HD Request # 950 | Receiving Intraday data for F.US.ZCEZ21 starting at 2021-10-27 13:19:59.484000 | 2021-10-27 17:33:01.303
Socket (6) | CloseSocket call. | 2021-10-27 17:33:01.303
Socket (6) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.303
Historical data download thread signaled to stop. | 2021-10-27 17:33:01.303
HD Request # 950 | Received 5 Intraday data records from 2021-10-27 13:19:59.484000 to 2021-10-27 13:19:59.484004 (0.0 seconds) and wrote 0 records for F.US.ZCEZ21 | 2021-10-27 17:33:01.303
HD Request # 950 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:59.484004 | 2021-10-27 17:33:01.303
HD Request # 950 | Completion time: 0s | 2021-10-27 17:33:01.303
HD Request # 950 | Intraday data download complete for F.US.ZCEZ21. Unique request ID: 850 | 2021-10-27 17:33:01.303
Removing historical data download ID 850. | 2021-10-27 17:33:01.303
Real-time Intraday chart data file updates started for F.US.ZCEZ21 | 2021-10-27 17:33:01.303
Intraday chart data file opened for F.US.ZCEZ21 | 2021-10-27 17:33:01.303
HD Request # 950 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.303

Triggering next historical data download in queue. | 2021-10-27 17:33:01.303
HD Request # 951 | Downloading Intraday chart data for F.US.ZWAZ21 to the file F.US.ZWAZ21.scid. Service: cbot | 2021-10-27 17:33:01.303
HD Request # 951 | Download start date-time: 2021-10-27 13:19:57.000000. File last date-time: 2021-10-27 13:19:57.570000 | 2021-10-27 17:33:01.304
HD Request # 951 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:33:01.304
Socket (5) | Creating socket. | 2021-10-27 17:33:01.304
Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.304
Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:33:01.304
Socket (6) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.333
Socket (6) | Closed. | 2021-10-27 17:33:01.333
HD Request # 951 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.390
HD Request # 951 | Sending historical data logon request message. | 2021-10-27 17:33:01.390
HD Request # 951 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:57. Record interval: 0. Symbol: ZWZ21 | 2021-10-27 17:33:01.491
HD Request # 951 | Decompressing data. | 2021-10-27 17:33:01.521
HD Request # 951 | Receiving Intraday data for F.US.ZWAZ21 starting at 2021-10-27 13:19:57.570000 | 2021-10-27 17:33:01.521
Socket (5) | CloseSocket call. | 2021-10-27 17:33:01.521
Historical data download thread signaled to stop. | 2021-10-27 17:33:01.521
Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.521
HD Request # 951 | Received 1 Intraday data record from 2021-10-27 13:19:57.570000 to 2021-10-27 13:19:57.570000 (0.0 seconds) and wrote 0 records for F.US.ZWAZ21 | 2021-10-27 17:33:01.521
HD Request # 951 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:57.570000 | 2021-10-27 17:33:01.522
HD Request # 951 | Completion time: 0s | 2021-10-27 17:33:01.522
HD Request # 951 | Intraday data download complete for F.US.ZWAZ21. Unique request ID: 851 | 2021-10-27 17:33:01.522
Removing historical data download ID 851. | 2021-10-27 17:33:01.522
Real-time Intraday chart data file updates started for F.US.ZWAZ21 | 2021-10-27 17:33:01.522
Intraday chart data file opened for F.US.ZWAZ21 | 2021-10-27 17:33:01.522
HD Request # 951 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.522

Triggering next historical data download in queue. | 2021-10-27 17:33:01.522
No download requests in the queue to start downloads for. | 2021-10-27 17:33:01.522
Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.584
Socket (5) | Closed. | 2021-10-27 17:33:01.584
Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ21.scid. Thread ID: 15032 | 2021-10-27 17:33:02.166
Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEZ21.scid. Thread ID: 15032 | 2021-10-27 17:33:12.244
[2021-10-29 21:02:13]
Sierra_Chart Engineering - Posts: 14015
We apologize for the long delay on this. We are going over this right now. We need to do some updating of symbol settings for CQG and reviewing of documentation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-10-29 21:30:03]
Sierra_Chart Engineering - Posts: 14015
We added the ability for CQG users to search for CBOT futures options from the Denali Exchange Data Feed.

Go through the instructions here again:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CQGOptionSupportPolicy

The main symbol of the chart needs to be the Denali Exchange Data feed symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-02 13:12:42]
User312162 - Posts: 40
CBOT options are working correctly along with CME. Is Crude Oil included in the CME options list because I could not find it? Thanks
[2021-11-02 16:09:57]
John - SC Support - Posts: 30976
Crude Oil is part of the NYMEX exchange.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-02 16:34:29]
User312162 - Posts: 40
Right, so how do we get options data and access to NYMEX like you had to add for CBOT options? Crude oil does not work just like CBOT futures was not working before you added support for it with the Denali data. Thanks
Date Time Of Last Edit: 2021-11-02 16:35:21
[2021-11-03 16:07:21]
Sierra_Chart Engineering - Posts: 14015
We will set up NYMEX options support for CQG as well. Sorry for the delay. The reason this is delayed is because we have to do a special configuration just for CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-05 19:19:09]
Sierra_Chart Engineering - Posts: 14015
You can now access NYMEX options from the Denali Exchange Data Feed when using CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-11-06 03:53:13]
User312162 - Posts: 40
I do not see the option for NYMEX Futures Options in the find symbol window. I updated to current version and updated symbols from server. It still did not show up
[2021-11-07 20:09:21]
Sierra_Chart Engineering - Posts: 14015
This is resolved. There was an additional step that had to be completed, and also a naming issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-11-07 20:09:42

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