Support Board
Date/Time: Thu, 02 May 2024 21:28:32 +0000
CBOT Futures Options
View Count: 926
[2021-10-20 21:31:26] |
User312162 - Posts: 40 |
I am using the CQG Web service and connected to the Denali SC feed. I can see the CME Futures Options, but I cannot find the CBOT options (soybeans options). When I enter the CQG option symbol for Soybeans options, It does not find them in Sierra Chart. Is this something my broker needs to activate? Thanks
|
[2021-10-21 17:27:48] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the documentation here regarding this: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CQGOptionSupportPolicy Let us know if you are able to search for the soybean options from the Denali data feed using those instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-10-21 17:28:27
|
[2021-10-27 22:38:54] |
User312162 - Posts: 40 |
I’ve contacted my broker and CQG tech support and they have enabled and reset and enabled my account for trading options several times. The data works fine on Sierra for the futures options in the “CME Futures Options” section. The problem is when I select a futures options from the cbot or nymex for example. I use the find symbol and select the futures contract and then get options. When I select the option, I get an error message. I’ll attached the screenshot and message log. Thanks
|
Private File Attachment Deleted. |
[2021-10-27 22:39:38] |
User312162 - Posts: 40 |
Software version: 2320 64-bit | 2021-10-27 17:32:23.972 Primary Thread ID: 4980 | 2021-10-27 17:32:23.972 Usage end date: 2021-11-07 | 2021-10-27 17:32:23.972 Enabled for: Advanced Features 2. | 2021-10-27 17:32:23.972 Enabled for: Sierra Chart Historical Data Service. | 2021-10-27 17:32:23.972 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-10-27 17:32:23.972 Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-27 17:32:23.972 Enabled for exchange2: CME (Trading Account Required) | 2021-10-27 17:32:23.972 Enabled for exchange2: CBOT | 2021-10-27 17:32:23.972 Enabled for exchange2: COMEX (Trading Account Required) | 2021-10-27 17:32:23.972 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-10-27 17:32:23.972 Enabled for exchange2: CFE | 2021-10-27 17:32:23.972 Enabled for exchange2: fairx_exchange.data | 2021-10-27 17:32:23.972 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-27 17:32:23.972 Current selected Data/Trading service: CQG WebAPI | 2021-10-27 17:32:23.972 Custom symbol settings values: disabled | 2021-10-27 17:32:23.972 Chart Update Interval: 500 | 2021-10-27 17:32:23.972 Intraday Data Storage Time Unit: 0 | 2021-10-27 17:32:23.972 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-10-27 17:32:23.972 2021-10-27 22:32:23 Local computer time in UTC | 2021-10-27 17:32:23.972 2021-10-27 17:32:23 Local computer time in SC Time Zone | 2021-10-27 17:32:23.972 2021-10-25 16:53:42 Server time in UTC | 2021-10-27 17:32:23.972 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-10-27 17:32:23.972 Program path: C:\SierraChart\ | 2021-10-27 17:32:23.972 Data Files path: C:\SierraChart\Data\ | 2021-10-27 17:32:23.972 OS Version Number: 10.0 | 2021-10-27 17:32:23.973 Locale Setting: C | 2021-10-27 17:32:23.973 DLLs: ADRLevels.dll, AggM_64.dll, ATR_FIX_64.dll, Correlation_1_64.dll, Correlation_64.dll, ETOFSv2.0_64.dll, IBS_64.dll, Market_Regimes_64.dll, PercentRank_1_64.dll, PercentRank_64.dll, Plus_Minus_Total_64.dll, PRS_PR_64.dll, Regimes.dll, Regimes_64.dll, RS_Rank_64.dll, Spread_Diff_64.dll, TSI_64.dll, UDPR_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VIX_FIX_64.dll, VWAP_Stretch_64.dll | 2021-10-27 17:32:23.975 Allowed protected custom studies: Emoji Trading Order Flow Suite v2 | 2021-10-27 17:32:23.975 File >> Disconnect selected. | 2021-10-27 17:32:50.285 CQG WebAPI | Sending Web API Logoff message. | 2021-10-27 17:32:50.396 CQG WebSocket socket (1) | CloseSocket call. | 2021-10-27 17:32:50.396 CQG WebSocket socket (1) | Max send buffers used during socket life: 3 | 2021-10-27 17:32:50.396 CQG WebSocket socket (1) | Max send buffer size during socket life: 340 | 2021-10-27 17:32:50.396 CQG WebSocket | WebSocket closed. | 2021-10-27 17:32:50.396 CQG WebAPI | WebSocket closed. | 2021-10-27 17:32:50.396 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-27 17:32:50.396 SC Data - All Services | Waiting for socket receive thread to end | 2021-10-27 17:32:50.396 DTC Client socket (2) | CloseSocket call. | 2021-10-27 17:32:50.397 SC Data - All Services | Disconnected from the server. | 2021-10-27 17:32:50.397 CQG WebAPI | Disconnected. | 2021-10-27 17:32:50.397 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:32:50.397 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-27 17:32:50.423 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:32:50.423 DTC Client socket (2) | Socket gracefully closed by remote side. | 2021-10-27 17:32:50.425 DTC Client socket (2) | Closed. | 2021-10-27 17:32:50.425 CQG WebAPI | Connecting to server api.cqg.com | 2021-10-27 17:32:52.753 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-27 17:32:52.753 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-10-27 17:32:52.753 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-10-27 17:32:52.754 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2021-10-27 17:32:52.754 CQG WebSocket | Opening WebSocket. | 2021-10-27 17:32:52.782 CQG WebSocket | Sending WebSocket handshake. | 2021-10-27 17:32:52.782 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-27 17:32:52.872 CQG WebSocket | Server header | Connection: upgrade | 2021-10-27 17:32:52.872 CQG WebSocket | Server header | Sec-WebSocket-Accept: SenIdmhbITXYObdIIttHJkipk80= | 2021-10-27 17:32:52.872 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-27 17:32:52.872 CQG WebSocket | Server header | Upgrade: websocket | 2021-10-27 17:32:52.872 CQG WebSocket | Server header | | 2021-10-27 17:32:52.872 CQG WebSocket | Web socket state is now open. | 2021-10-27 17:32:52.872 CQG WebAPI | WebSocket connected. | 2021-10-27 17:32:52.872 CQG WebAPI | Sending market data logon message. | 2021-10-27 17:32:52.872 CQG WebAPI | Base Time: 2021-10-24T20:01:09. 2021-10-24 20:01:09 | 2021-10-27 17:32:53.017 CQG WebAPI | Logon successful. Session Token = yicc6Qii7E2eCUtB1qwVEbVTsHGgyTjWK7ZhRqA4n5ECyP3fFmMts/OkKvwdawsQnqcHLmEOdVQ | 2021-10-27 17:32:53.018 CQG WebAPI | Connected to server complete. | 2021-10-27 17:32:53.018 Triggering next historical data download in queue. | 2021-10-27 17:32:53.018 Triggering next historical data download in queue. | 2021-10-27 17:32:53.018 Triggering next historical data download in queue. | 2021-10-27 17:32:53.018 Triggering next historical data download in queue. | 2021-10-27 17:32:53.018 Subscribing to symbol for symbol alert. F.US.ZWAH19 | 2021-10-27 17:32:53.018 Mapping F.US.ZWAH19 to ZWH19. Service code: cbot | 2021-10-27 17:32:53.018 SC Data - All Services | Starting real-time market data updates for: F.US.ZWAH19 (ZWH19). ID: 1 Service code: cbot | 2021-10-27 17:32:53.018 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2021-10-27 17:32:53.018 CQG WebAPI | Sending symbol resolution request for F.US.ZWAH19. ID: 669088 | 2021-10-27 17:32:53.019 SC Data - All Services | Requesting security definition data for: F.US.ZWAH19 (ZWH19). ID: 1 | 2021-10-27 17:32:53.019 Subscribing to symbol for symbol alert. F.US.ZWAH19 | 2021-10-27 17:32:53.019 Updated verified funded futures trading account ending date to: 2021-11-26 22:32:53 | 2021-10-27 17:32:53.019 DTC Client socket (4) | Creating socket. | 2021-10-27 17:32:53.020 DTC Client socket (4) | New receive buffer size: 5242880 | 2021-10-27 17:32:53.020 DTC Client socket (4) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:32:53.020 CQG WebAPI | Sending Trade Accounts request message. | 2021-10-27 17:32:53.132 No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132 No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132 No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132 No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.132 SC Data - All Services | Network connection to server complete. | 2021-10-27 17:32:53.132 SC Data - All Services | Starting socket receive thread. | 2021-10-27 17:32:53.132 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-10-27 17:32:53.132 CQG WebAPI | Received message: Requested symbol was not found. | 2021-10-27 17:32:53.133 Symbol Error - F.US.ZWAH19 is unknown, unavailable, or improperly formatted. Requested symbol was not found. | 2021-10-27 17:32:53.133 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-10-27 17:32:53.168 SC Data - All Services | Sending logon request message. | 2021-10-27 17:32:53.168 CQG WebAPI | Brokerage name: AMP. Account Name: 104616 | 2021-10-27 17:32:53.210 Updated verified funded futures trading account ending date to: 2021-11-26 22:32:53 | 2021-10-27 17:32:53.210 CQG WebAPI | Sending collateral subscribe request. | 2021-10-27 17:32:53.210 Mapping F.US.CLEZ21 to CLZ21. Service code: nymex | 2021-10-27 17:32:53.388 SC Data - All Services | Starting real-time market data updates for: F.US.CLEZ21 (CLZ21). ID: 2 Service code: nymex | 2021-10-27 17:32:53.388 CQG WebAPI | Sending symbol resolution request for F.US.CLEZ21. ID: 669091 | 2021-10-27 17:32:53.388 SC Data - All Services | Requesting security definition data for: F.US.CLEZ21 (CLZ21). ID: 2 | 2021-10-27 17:32:53.388 Mapping F.US.EPZ21 to ESZ21. Service code: cme | 2021-10-27 17:32:53.398 SC Data - All Services | Starting real-time market data updates for: F.US.EPZ21 (ESZ21). ID: 3 Service code: cme | 2021-10-27 17:32:53.398 CQG WebAPI | Sending symbol resolution request for F.US.EPZ21. ID: 669092 | 2021-10-27 17:32:53.398 SC Data - All Services | Requesting security definition data for: F.US.EPZ21 (ESZ21). ID: 3 | 2021-10-27 17:32:53.398 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-10-27 17:32:53.398 Intraday data recording state for symbol F.US.EPZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.398 Triggering next historical data download in queue. | 2021-10-27 17:32:53.398 Delaying start of download for F.US.EPZ21 | 2021-10-27 17:32:53.398 CQG WebAPI | Starting real-time market data updates for: C.US.CLEZ2113800. ID: 4 | 2021-10-27 17:32:53.399 CQG WebAPI | Sending symbol resolution request for C.US.CLEZ2113800. ID: 669093 | 2021-10-27 17:32:53.399 CQG WebAPI | Requesting security definition data for: C.US.CLEZ2113800. ID: 4 | 2021-10-27 17:32:53.399 CQG WebAPI | Using primary service for historical data for C.US.CLEZ2113800 | 2021-10-27 17:32:53.400 Added historical Intraday data request for C.US.CLEZ2113800 to the queue. | 2021-10-27 17:32:53.400 Intraday data recording state for symbol C.US.CLEZ2113800 is set to download 'Pending'. | 2021-10-27 17:32:53.400 Triggering next historical data download in queue. | 2021-10-27 17:32:53.400 Delaying start of download for C.US.CLEZ2113800 | 2021-10-27 17:32:53.401 Requesting market depth updates for: C.US.CLEZ2113800 if supported. | 2021-10-27 17:32:53.403 Separate subscription for market depth updates not supported. C.US.CLEZ2113800 | 2021-10-27 17:32:53.403 CQG WebAPI | Received symbol resolution report for symbol F.US.CLEZ21. Search Symbol: F.US.CLEZ21. Request ID: 669091. Contract ID: 1. | 2021-10-27 17:32:53.421 Mapping F.US.ZWAZ21 to ZWZ21. Service code: cbot | 2021-10-27 17:32:53.421 SC Data - All Services | Starting real-time market data updates for: F.US.ZWAZ21 (ZWZ21). ID: 5 Service code: cbot | 2021-10-27 17:32:53.421 CQG WebAPI | Sending symbol resolution request for F.US.ZWAZ21. ID: 669094 | 2021-10-27 17:32:53.421 SC Data - All Services | Requesting security definition data for: F.US.ZWAZ21 (ZWZ21). ID: 5 | 2021-10-27 17:32:53.421 CQG WebAPI | Received symbol resolution report for symbol F.US.EPZ21. Search Symbol: F.US.EPZ21. Request ID: 669092. Contract ID: 2. | 2021-10-27 17:32:53.429 Mapping F.US.ZSEX21 to ZSX21. Service code: cbot | 2021-10-27 17:32:53.430 SC Data - All Services | Starting real-time market data updates for: F.US.ZSEX21 (ZSX21). ID: 6 Service code: cbot | 2021-10-27 17:32:53.430 CQG WebAPI | Sending symbol resolution request for F.US.ZSEX21. ID: 669095 | 2021-10-27 17:32:53.430 SC Data - All Services | Requesting security definition data for: F.US.ZSEX21 (ZSX21). ID: 6 | 2021-10-27 17:32:53.430 Added historical Intraday data request for F.US.ZSEX21 to the queue. | 2021-10-27 17:32:53.430 Intraday data recording state for symbol F.US.ZSEX21 is set to download 'Pending'. | 2021-10-27 17:32:53.430 Triggering next historical data download in queue. | 2021-10-27 17:32:53.430 CQG WebAPI | Received symbol resolution report for symbol C.US.CLEZ2113800. Search Symbol: C.US.CLEZ2113800. Request ID: 669093. Contract ID: 3. | 2021-10-27 17:32:53.444 CQG WebAPI | Requesting market data including full depth for C.US.CLEZ2113800 | 2021-10-27 17:32:53.444 Added historical Intraday data request for F.US.CLEZ21 to the queue. | 2021-10-27 17:32:53.444 Intraday data recording state for symbol F.US.CLEZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.444 Triggering next historical data download in queue. | 2021-10-27 17:32:53.444 CQG WebAPI | Received symbol resolution report for symbol F.US.ZWAZ21. Search Symbol: F.US.ZWAZ21. Request ID: 669094. Contract ID: 4. | 2021-10-27 17:32:53.459 Mapping F.US.ZCEZ21 to ZCZ21. Service code: cbot | 2021-10-27 17:32:53.459 SC Data - All Services | Starting real-time market data updates for: F.US.ZCEZ21 (ZCZ21). ID: 7 Service code: cbot | 2021-10-27 17:32:53.459 CQG WebAPI | Sending symbol resolution request for F.US.ZCEZ21. ID: 669096 | 2021-10-27 17:32:53.459 SC Data - All Services | Requesting security definition data for: F.US.ZCEZ21 (ZCZ21). ID: 7 | 2021-10-27 17:32:53.459 Added historical Intraday data request for F.US.ZCEZ21 to the queue. | 2021-10-27 17:32:53.459 Intraday data recording state for symbol F.US.ZCEZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.459 Triggering next historical data download in queue. | 2021-10-27 17:32:53.459 CQG WebAPI | Received symbol resolution report for symbol F.US.ZSEX21. Search Symbol: F.US.ZSEX21. Request ID: 669095. Contract ID: 5. | 2021-10-27 17:32:53.475 Added historical Intraday data request for F.US.ZWAZ21 to the queue. | 2021-10-27 17:32:53.475 Intraday data recording state for symbol F.US.ZWAZ21 is set to download 'Pending'. | 2021-10-27 17:32:53.475 Triggering next historical data download in queue. | 2021-10-27 17:32:53.475 CQG WebAPI | Received symbol resolution report for symbol F.US.ZCEZ21. Search Symbol: F.US.ZCEZ21. Request ID: 669096. Contract ID: 6. | 2021-10-27 17:32:53.490 CQG WebAPI | Market data subscription for C.US.CLEZ2113800 was unsuccessful. Text: Real-time data subscription for instrument C.US.CLE (corresponding to ID = 3) is not enabled. | 2021-10-27 17:32:53.490 Symbol Error - C.US.CLEZ2113800 is unknown, unavailable, or improperly formatted. Real-time data subscription for instrument C.US.CLE (corresponding to ID = 3) is not enabled. | 2021-10-27 17:32:53.490 Mapping F.US.ZSEF22 to ZSF22. Service code: cbot | 2021-10-27 17:32:53.495 SC Data - All Services | Starting real-time market data updates for: F.US.ZSEF22 (ZSF22). ID: 8 Service code: cbot | 2021-10-27 17:32:53.495 CQG WebAPI | Sending symbol resolution request for F.US.ZSEF22. ID: 669097 | 2021-10-27 17:32:53.495 SC Data - All Services | Requesting security definition data for: F.US.ZSEF22 (ZSF22). ID: 8 | 2021-10-27 17:32:53.495 CQG WebAPI | Received symbol resolution report for symbol F.US.ZSEF22. Search Symbol: F.US.ZSEF22. Request ID: 669097. Contract ID: 7. | 2021-10-27 17:32:53.523 HD Request # 945 | Downloading Intraday chart data for C.US.CLEZ2113800 to the file C.US.CLEZ2113800.scid. Service: cqg | 2021-10-27 17:32:53.765 HD Request # 945 | Performing multistage download. Downloading Minute data first. | 2021-10-27 17:32:53.766 HD Request # 945 | Download start date-time: 2012-03-28 17:32:53.000000. File last date-time: 00:00:00.000000 | 2021-10-27 17:32:53.766 HD Request # 945 | Disabling Intraday chart updating for symbol. | 2021-10-27 17:32:53.766 HD Request # 945 | Requesting historical Minute data. | 2021-10-27 17:32:53.766 HD Request # 945 | Error downloading historical Intraday data for C.US.CLEZ2113800. Instrument C.US.CLE (corresponding to ID 3) is not allowed. | 2021-10-27 17:32:53.845 HD Request # 945 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for C.US.CLEZ2113800 | 2021-10-27 17:32:53.845 HD Request # 945 | Completion time: 0s | 2021-10-27 17:32:53.845 HD Request # 945 | Intraday data download complete for C.US.CLEZ2113800. Unique request ID: 847 | 2021-10-27 17:32:53.845 Added historical Intraday data request for C.US.CLEZ2113800 to the queue. | 2021-10-27 17:32:53.845 Triggering next historical data download in queue. | 2021-10-27 17:32:53.845 HD Request # 946 | Downloading Intraday chart data for C.US.CLEZ2113800 to the file C.US.CLEZ2113800.scid. Service: cqg | 2021-10-27 17:32:53.846 HD Request # 946 | Rounding start date-time down to the minute: 2020-06-14 17:32:00.000 | 2021-10-27 17:32:53.846 HD Request # 946 | Download start date-time: 2020-06-14 17:32:00.000000. File last date-time: 00:00:00.000000 | 2021-10-27 17:32:53.846 HD Request # 946 | Requesting historical Tick data. | 2021-10-27 17:32:53.846 HD Request # 946 | Error downloading historical Intraday data for C.US.CLEZ2113800. Instrument C.US.CLE (corresponding to ID 3) is not allowed. Result=103. Num Quotes=0 | 2021-10-27 17:32:53.923 HD Request # 946 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for C.US.CLEZ2113800 | 2021-10-27 17:32:53.923 HD Request # 946 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-10-27 17:32:53.924 HD Request # 946 | Completion time: 0s | 2021-10-27 17:32:53.924 HD Request # 946 | Intraday data download complete for C.US.CLEZ2113800. Unique request ID: 847 | 2021-10-27 17:32:53.924 Removing historical data download ID 847. | 2021-10-27 17:32:53.924 Real-time Intraday chart data file updates started for C.US.CLEZ2113800 | 2021-10-27 17:32:53.924 Intraday chart data file opened for C.US.CLEZ2113800 | 2021-10-27 17:32:53.924 HD Request # 946 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:32:53.924 Triggering next historical data download in queue. | 2021-10-27 17:32:53.924 No download requests in the queue to start downloads for. | 2021-10-27 17:32:53.924 SC Data - All Services | Received logon response. | 2021-10-27 17:32:53.950 SC Data - All Services | Server Name: SC Realtime Server. | 2021-10-27 17:32:53.950 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-10-27 17:32:53.950 SC Data - All Services | Successfully connected. | 2021-10-27 17:32:53.950 SC Data - All Services | Trading is not supported. | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEZ21 -> CLZ21 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPZ21 -> ESZ21 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZCEZ21 -> ZCZ21 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZSEF22 -> ZSF22 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZSEX21 -> ZSX21 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZWAH19 -> ZWH19 | 2021-10-27 17:32:53.950 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ZWAZ21 -> ZWZ21 | 2021-10-27 17:32:53.950 SC Data - All Services | Received security definition for symbol F.US.CLEZ21 | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.EPZ21 | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.ZCEZ21 | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.ZSEF22 | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.ZSEX21 | 2021-10-27 17:32:54.074 SC Data - All Services | Real-time data for symbol F.US.ZWAH19 is currently unavailable. | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.ZWAH19 | 2021-10-27 17:32:54.074 SC Data - All Services | Received security definition for symbol F.US.ZWAZ21 | 2021-10-27 17:32:54.074 CQG WebAPI | Sending positions subscribe request. RequestID: 669100 | 2021-10-27 17:32:56.040 CQG WebAPI | Sending orders subscribe request. RequestID: 669101 | 2021-10-27 17:32:56.040 HD Request # 947 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cme | 2021-10-27 17:32:59.762 HD Request # 947 | Download start date-time: 2021-10-27 17:32:48.000000. File last date-time: 2021-10-27 17:32:48.091003 | 2021-10-27 17:32:59.762 HD Request # 947 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:32:59.762 Socket (5) | Creating socket. | 2021-10-27 17:32:59.762 Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:32:59.762 Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:32:59.762 HD Request # 947 | Setting DTC encoding to Binary VLS | 2021-10-27 17:32:59.902 HD Request # 947 | Sending historical data logon request message. | 2021-10-27 17:32:59.903 HD Request # 947 | Requesting Intraday data. Start date-time: 2021-10-27 17:32:48. Record interval: 0. Symbol: ESZ21 | 2021-10-27 17:33:00.411 HD Request # 947 | Decompressing data. | 2021-10-27 17:33:00.441 HD Request # 947 | Receiving Intraday data for F.US.EPZ21 starting at 2021-10-27 17:32:48.091000 | 2021-10-27 17:33:00.441 Socket (5) | CloseSocket call. | 2021-10-27 17:33:00.441 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:00.441 Historical data download thread signaled to stop. | 2021-10-27 17:33:00.442 HD Request # 947 | Timestamp of first Intraday data file record written: 2021-10-27 17:32:50.827000 | 2021-10-27 17:33:00.442 HD Request # 947 | Received 5 Intraday data records from 2021-10-27 17:32:48.091000 to 2021-10-27 17:32:50.827000 (2.7 seconds) and wrote 1 record for F.US.EPZ21 | 2021-10-27 17:33:00.442 HD Request # 947 | Add time&sales data | Remembered last file record date-time: 2021-10-27 22:32:50.827000 | 2021-10-27 17:33:00.442 HD Request # 947 | Completion time: 1s | 2021-10-27 17:33:00.442 HD Request # 947 | Intraday data download complete for F.US.EPZ21. Unique request ID: 846 | 2021-10-27 17:33:00.442 Removing historical data download ID 846. | 2021-10-27 17:33:00.442 Real-time Intraday chart data file updates started for F.US.EPZ21 | 2021-10-27 17:33:00.442 Intraday chart data file opened for F.US.EPZ21 | 2021-10-27 17:33:00.442 HD Request # 947 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:00.442 Triggering next historical data download in queue. | 2021-10-27 17:33:00.442 HD Request # 948 | Downloading Intraday chart data for F.US.ZSEX21 to the file F.US.ZSEX21.scid. Service: cbot | 2021-10-27 17:33:00.442 HD Request # 948 | Download start date-time: 2021-10-27 13:19:57.000000. File last date-time: 2021-10-27 13:19:57.205000 | 2021-10-27 17:33:00.442 HD Request # 948 | Using server: ds21.sierracharts.com port 10150 | 2021-10-27 17:33:00.442 Socket (6) | Creating socket. | 2021-10-27 17:33:00.443 Socket (6) | New receive buffer size: 5242880 | 2021-10-27 17:33:00.443 Socket (6) | Connecting to IP: 216.1.90.129. | 2021-10-27 17:33:00.443 Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:00.495 Socket (5) | Closed. | 2021-10-27 17:33:00.495 HD Request # 948 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:00.507 HD Request # 948 | Sending historical data logon request message. | 2021-10-27 17:33:00.507 HD Request # 948 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:57. Record interval: 0. Symbol: ZSX21 | 2021-10-27 17:33:00.989 HD Request # 948 | Decompressing data. | 2021-10-27 17:33:01.017 HD Request # 948 | Receiving Intraday data for F.US.ZSEX21 starting at 2021-10-27 13:19:57.205000 | 2021-10-27 17:33:01.018 Socket (6) | CloseSocket call. | 2021-10-27 17:33:01.018 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.018 Historical data download thread signaled to stop. | 2021-10-27 17:33:01.018 HD Request # 948 | Received 1 Intraday data record from 2021-10-27 13:19:57.205000 to 2021-10-27 13:19:57.205000 (0.0 seconds) and wrote 0 records for F.US.ZSEX21 | 2021-10-27 17:33:01.018 HD Request # 948 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:57.205000 | 2021-10-27 17:33:01.018 HD Request # 948 | Completion time: 1s | 2021-10-27 17:33:01.018 HD Request # 948 | Intraday data download complete for F.US.ZSEX21. Unique request ID: 848 | 2021-10-27 17:33:01.018 Removing historical data download ID 848. | 2021-10-27 17:33:01.018 Real-time Intraday chart data file updates started for F.US.ZSEX21 | 2021-10-27 17:33:01.018 Intraday chart data file opened for F.US.ZSEX21 | 2021-10-27 17:33:01.018 HD Request # 948 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.018 Triggering next historical data download in queue. | 2021-10-27 17:33:01.018 HD Request # 949 | Downloading Intraday chart data for F.US.CLEZ21 to the file F.US.CLEZ21.scid. Service: nymex | 2021-10-27 17:33:01.018 HD Request # 949 | Download start date-time: 2021-10-27 17:32:37.000000. File last date-time: 2021-10-27 17:32:37.409000 | 2021-10-27 17:33:01.018 HD Request # 949 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:33:01.018 Socket (5) | Creating socket. | 2021-10-27 17:33:01.018 Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.019 Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:33:01.019 Socket (6) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.057 Socket (6) | Closed. | 2021-10-27 17:33:01.057 HD Request # 949 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.121 HD Request # 949 | Sending historical data logon request message. | 2021-10-27 17:33:01.121 HD Request # 949 | Requesting Intraday data. Start date-time: 2021-10-27 17:32:37. Record interval: 0. Symbol: CLZ21 | 2021-10-27 17:33:01.149 HD Request # 949 | Decompressing data. | 2021-10-27 17:33:01.178 HD Request # 949 | Receiving Intraday data for F.US.CLEZ21 starting at 2021-10-27 17:32:37.409000 | 2021-10-27 17:33:01.178 Socket (5) | CloseSocket call. | 2021-10-27 17:33:01.178 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.178 Historical data download thread signaled to stop. | 2021-10-27 17:33:01.178 HD Request # 949 | Timestamp of first Intraday data file record written: 2021-10-27 17:32:50.323000 | 2021-10-27 17:33:01.178 HD Request # 949 | Received 13 Intraday data records from 2021-10-27 17:32:37.409000 to 2021-10-27 17:32:55.833003 (18.4 seconds) and wrote 12 records for F.US.CLEZ21 | 2021-10-27 17:33:01.178 HD Request # 949 | Add time&sales data | Remembered last file record date-time: 2021-10-27 22:32:55.833003 | 2021-10-27 17:33:01.179 Added 1 Time and Sales records to Intraday data file for F.US.CLEZ21 after download. | 2021-10-27 17:33:01.179 HD Request # 949 | Completion time: 0s | 2021-10-27 17:33:01.179 HD Request # 949 | Intraday data download complete for F.US.CLEZ21. Unique request ID: 849 | 2021-10-27 17:33:01.179 Removing historical data download ID 849. | 2021-10-27 17:33:01.179 Real-time Intraday chart data file updates started for F.US.CLEZ21 | 2021-10-27 17:33:01.179 Intraday chart data file opened for F.US.CLEZ21 | 2021-10-27 17:33:01.179 HD Request # 949 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.179 Triggering next historical data download in queue. | 2021-10-27 17:33:01.179 HD Request # 950 | Downloading Intraday chart data for F.US.ZCEZ21 to the file F.US.ZCEZ21.scid. Service: cbot | 2021-10-27 17:33:01.179 HD Request # 950 | Download start date-time: 2021-10-27 13:19:59.000000. File last date-time: 2021-10-27 13:19:59.484004 | 2021-10-27 17:33:01.179 HD Request # 950 | Using server: ds21.sierracharts.com port 10150 | 2021-10-27 17:33:01.179 Socket (6) | Creating socket. | 2021-10-27 17:33:01.179 Socket (6) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.179 Socket (6) | Connecting to IP: 216.1.90.129. | 2021-10-27 17:33:01.179 Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.208 Socket (5) | Closed. | 2021-10-27 17:33:01.208 HD Request # 950 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.245 HD Request # 950 | Sending historical data logon request message. | 2021-10-27 17:33:01.245 HD Request # 950 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:59. Record interval: 0. Symbol: ZCZ21 | 2021-10-27 17:33:01.274 HD Request # 950 | Decompressing data. | 2021-10-27 17:33:01.303 HD Request # 950 | Receiving Intraday data for F.US.ZCEZ21 starting at 2021-10-27 13:19:59.484000 | 2021-10-27 17:33:01.303 Socket (6) | CloseSocket call. | 2021-10-27 17:33:01.303 Socket (6) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.303 Historical data download thread signaled to stop. | 2021-10-27 17:33:01.303 HD Request # 950 | Received 5 Intraday data records from 2021-10-27 13:19:59.484000 to 2021-10-27 13:19:59.484004 (0.0 seconds) and wrote 0 records for F.US.ZCEZ21 | 2021-10-27 17:33:01.303 HD Request # 950 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:59.484004 | 2021-10-27 17:33:01.303 HD Request # 950 | Completion time: 0s | 2021-10-27 17:33:01.303 HD Request # 950 | Intraday data download complete for F.US.ZCEZ21. Unique request ID: 850 | 2021-10-27 17:33:01.303 Removing historical data download ID 850. | 2021-10-27 17:33:01.303 Real-time Intraday chart data file updates started for F.US.ZCEZ21 | 2021-10-27 17:33:01.303 Intraday chart data file opened for F.US.ZCEZ21 | 2021-10-27 17:33:01.303 HD Request # 950 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.303 Triggering next historical data download in queue. | 2021-10-27 17:33:01.303 HD Request # 951 | Downloading Intraday chart data for F.US.ZWAZ21 to the file F.US.ZWAZ21.scid. Service: cbot | 2021-10-27 17:33:01.303 HD Request # 951 | Download start date-time: 2021-10-27 13:19:57.000000. File last date-time: 2021-10-27 13:19:57.570000 | 2021-10-27 17:33:01.304 HD Request # 951 | Using server: ds23.sierracharts.com port 10149 | 2021-10-27 17:33:01.304 Socket (5) | Creating socket. | 2021-10-27 17:33:01.304 Socket (5) | New receive buffer size: 5242880 | 2021-10-27 17:33:01.304 Socket (5) | Connecting to IP: 216.1.90.130. | 2021-10-27 17:33:01.304 Socket (6) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.333 Socket (6) | Closed. | 2021-10-27 17:33:01.333 HD Request # 951 | Setting DTC encoding to Binary VLS | 2021-10-27 17:33:01.390 HD Request # 951 | Sending historical data logon request message. | 2021-10-27 17:33:01.390 HD Request # 951 | Requesting Intraday data. Start date-time: 2021-10-27 13:19:57. Record interval: 0. Symbol: ZWZ21 | 2021-10-27 17:33:01.491 HD Request # 951 | Decompressing data. | 2021-10-27 17:33:01.521 HD Request # 951 | Receiving Intraday data for F.US.ZWAZ21 starting at 2021-10-27 13:19:57.570000 | 2021-10-27 17:33:01.521 Socket (5) | CloseSocket call. | 2021-10-27 17:33:01.521 Historical data download thread signaled to stop. | 2021-10-27 17:33:01.521 Socket (5) | Shutdown started. Waiting for graceful close. | 2021-10-27 17:33:01.521 HD Request # 951 | Received 1 Intraday data record from 2021-10-27 13:19:57.570000 to 2021-10-27 13:19:57.570000 (0.0 seconds) and wrote 0 records for F.US.ZWAZ21 | 2021-10-27 17:33:01.521 HD Request # 951 | Add time&sales data | Remembered last file record date-time: 2021-10-27 18:19:57.570000 | 2021-10-27 17:33:01.522 HD Request # 951 | Completion time: 0s | 2021-10-27 17:33:01.522 HD Request # 951 | Intraday data download complete for F.US.ZWAZ21. Unique request ID: 851 | 2021-10-27 17:33:01.522 Removing historical data download ID 851. | 2021-10-27 17:33:01.522 Real-time Intraday chart data file updates started for F.US.ZWAZ21 | 2021-10-27 17:33:01.522 Intraday chart data file opened for F.US.ZWAZ21 | 2021-10-27 17:33:01.522 HD Request # 951 | Enabling Intraday chart updating for symbol. | 2021-10-27 17:33:01.522 Triggering next historical data download in queue. | 2021-10-27 17:33:01.522 No download requests in the queue to start downloads for. | 2021-10-27 17:33:01.522 Socket (5) | Socket gracefully closed by remote side. | 2021-10-27 17:33:01.584 Socket (5) | Closed. | 2021-10-27 17:33:01.584 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPZ21.scid. Thread ID: 15032 | 2021-10-27 17:33:02.166 Opened cached Intraday file: C:\SierraChart\Data\F.US.CLEZ21.scid. Thread ID: 15032 | 2021-10-27 17:33:12.244 |
[2021-10-29 21:02:13] |
Sierra_Chart Engineering - Posts: 14184 |
We apologize for the long delay on this. We are going over this right now. We need to do some updating of symbol settings for CQG and reviewing of documentation.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-10-29 21:30:03] |
Sierra_Chart Engineering - Posts: 14184 |
We added the ability for CQG users to search for CBOT futures options from the Denali Exchange Data Feed. Go through the instructions here again: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CQGOptionSupportPolicy The main symbol of the chart needs to be the Denali Exchange Data feed symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-11-02 13:12:42] |
User312162 - Posts: 40 |
CBOT options are working correctly along with CME. Is Crude Oil included in the CME options list because I could not find it? Thanks
|
[2021-11-02 16:09:57] |
John - SC Support - Posts: 31332 |
Crude Oil is part of the NYMEX exchange.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-11-02 16:34:29] |
User312162 - Posts: 40 |
Right, so how do we get options data and access to NYMEX like you had to add for CBOT options? Crude oil does not work just like CBOT futures was not working before you added support for it with the Denali data. Thanks
Date Time Of Last Edit: 2021-11-02 16:35:21
|
[2021-11-03 16:07:21] |
Sierra_Chart Engineering - Posts: 14184 |
We will set up NYMEX options support for CQG as well. Sorry for the delay. The reason this is delayed is because we have to do a special configuration just for CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-11-05 19:19:09] |
Sierra_Chart Engineering - Posts: 14184 |
You can now access NYMEX options from the Denali Exchange Data Feed when using CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-11-06 03:53:13] |
User312162 - Posts: 40 |
I do not see the option for NYMEX Futures Options in the find symbol window. I updated to current version and updated symbols from server. It still did not show up
|
[2021-11-07 20:09:21] |
Sierra_Chart Engineering - Posts: 14184 |
This is resolved. There was an additional step that had to be completed, and also a naming issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-07 20:09:42
|
To post a message in this thread, you need to log in with your Sierra Chart account: