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Support Board

Date/Time: Tue, 24 Feb 2026 11:13:54 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[User Discussion] - Color bar based Alert disappears
VolTrader73 		2021-10-20 13:36:40
Sawtooth LPN LP 		7 1219
Waiting to Download Historical Data
nosast 		2021-10-20 12:38:38
nosast LPN LP 		2 1229
[User Discussion] - calc lines are moving with price
User228382 		2021-10-20 04:46:09
User228382 LPN LP 		0 587
URGENT!! Order Route
YMllc 		2021-10-20 04:22:13
Tonkadad LPN LP 		6 841
[Programming Help] - 'Auto Retracement/Projection' needs some update please
User392279 		2021-10-20 01:37:29
User392279 LPN LP 		2 985
Study chart region
Silence 		2021-10-20 00:15:59
Silence LPN LP 		2 1294
Times and Sales Window
User195414 		2021-10-20 00:14:54
John - SC Support LPN LP 		1 744
Exxon Data Feed
six steps 		2021-10-20 00:14:15
John - SC Support LPN LP 		1 628
Hand Tool
six steps 		2021-10-20 00:11:32
John - SC Support LPN LP 		1 912
Find Max/Min within specific time range [SPREADSHEET]
User355030 		2021-10-19 21:34:07
Sawtooth LPN LP 		1 671
no data flowing (second computer) - I'm on member netting
Danny Turek 		2021-10-19 20:46:25
Sierra Chart Engineering LPN LP 		1 5694
DTC Logon message TradeMode required?
onnb 		2021-10-19 20:41:39
Sierra Chart Engineering LPN LP 		1 742
intraday data
User740715 		2021-10-19 20:38:14
Sierra Chart Engineering LPN LP 		5 794
Inconsistency between Time and sales and footprint
GREGORY DECLERCQ 		2021-10-19 20:36:21
Sierra Chart Engineering LPN LP 		1 607
[User Discussion] - Is Interactive Broker DOM data inaccurate?
User109211 		2021-10-19 18:13:40
User109211 LPN LP 		0 568
Sharing of chartbooks
User449884 		2021-10-19 17:57:20
John - SC Support LPN LP 		1 1658
Live Trading
Niko 		2021-10-19 17:55:19
John - SC Support LPN LP 		3 669
Lost all the general settings
manfretto 		2021-10-19 17:53:26
John - SC Support LPN LP 		1 562
DOM
AyhanAsenov 		2021-10-19 17:48:32
John - SC Support LPN LP 		2 661
Unable to login to Sierra chart
User513302 		2021-10-19 17:48:07
User513302 LPN LP 		2 688
CME DIRECT ORDER ROUTING THRU SIERRA CHARTS AND AMP
User262667 		2021-10-19 17:47:16
John - SC Support LPN LP 		1 691
trading issues
User753494 		2021-10-19 17:41:34
John - SC Support LPN LP 		1 638
Need help connecting to live
Doeknee 		2021-10-19 17:34:41
John - SC Support LPN LP 		1 665
Live account
dustin124 		2021-10-19 17:33:24
John - SC Support LPN LP 		3 719
f.us.clez21
amirN 		2021-10-19 17:32:13
John - SC Support LPN LP 		3 634
audio alerts
User467511 		2021-10-19 17:30:27
John - SC Support LPN LP 		8 2820
Pull Stack Historical data
Forward 		2021-10-19 17:28:08
John - SC Support LPN LP 		1 982
Activation of MBO denali feed SP 12
Steven Veldstra 		2021-10-19 16:34:56
John - SC Support LPN LP 		1 702
Resting liquidity/orders...
amazayn 		2021-10-19 16:11:28
John - SC Support LPN LP 		1 1415
No Data for Symbol
SpearChucker 		2021-10-19 16:11:16
Sierra_Chart Engineering LPN LP 		4 664
Activate Master Mode via Control Bar (or suggested alternative)
User606491 		2021-10-19 16:03:11
John - SC Support LPN LP 		1 784
Indicators
User933865 		2021-10-19 15:48:49
John - SC Support LPN LP 		1 556
Trading DOM Bid/Ask Percentage
Sargon Petros 		2021-10-19 15:35:03
John - SC Support LPN LP 		3 1474
About Denali feed and meeting CME market data non-professional requirement
User727860 		2021-10-19 15:30:29
John - SC Support LPN LP 		5 1467
Version 2319 No pulling stacking with replay?
User993067 		2021-10-19 15:25:07
John - SC Support LPN LP 		1 818
Scale Increments displayed as tickmarks
User14953 		2021-10-19 15:15:31
John - SC Support LPN LP 		1 727
I CANNOT CANCEL NOR ADD ORDERS HELP!!!
User849502 		2021-10-19 15:09:52
Sierra Chart Engineering LPN LP 		6 616
account margin
User397331 		2021-10-19 14:28:15
Sierra Chart Engineering LPN LP 		1 636
Charts Frozen/ Unknown Synbol Message
User245780 		2021-10-19 14:27:56
Sierra Chart Engineering LPN LP 		1 508