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Support Board

Date/Time: Mon, 29 Dec 2025 00:51:19 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Trade Account Monitor Not Accurate
Alex Q 		2021-09-09 16:18:31
Alex Q LPN LP 		0 509
Charts are lagging
User425645 		2021-09-09 16:17:05
John - SC Support LPN LP 		1 1259
Can Not Get Charts
User528886 		2021-09-09 16:02:38
John - SC Support LPN LP 		4 673
2307 TAL not posting trades to evaluator account
Acro 		2021-09-09 15:18:06
Acro LPN LP 		4 675
[User Discussion] - drawing line by price
User278398 		2021-09-09 14:02:16
Sierra Chart Engineering LPN LP 		2 598
Data on Sierra
User956715 		2021-09-09 14:00:43
Sierra Chart Engineering LPN LP 		1 572
Implied prices and quantities derive from outright orders
User23 		2021-09-09 13:59:58
User23 LPN LP 		2 801
Overlay TPO lines with Custom Intraday Sessions
iArdavan 		2021-09-09 13:58:10
Sierra Chart Engineering LPN LP 		1 656
[User Discussion] - OHCL- problem
User278398 		2021-09-09 13:51:37
John - SC Support LPN LP 		3 616
chart drawing problem
User278398 		2021-09-09 13:46:13
Sierra Chart Engineering LPN LP 		2 579
How to Disable Trade Service Log window from popping up after every trade
dd45 		2021-09-09 13:41:22
John - SC Support LPN LP 		3 1300
the software and the data is stop at certain time and is not working
Andres Mourgues 		2021-09-09 13:22:25
Sierra Chart Engineering LPN LP 		3 527
Advice please
User956715 		2021-09-09 13:21:00
Sierra Chart Engineering LPN LP 		3 1467
Demand Index study not displaying again
User93464 		2021-09-09 12:40:39
Sierra Chart Engineering LPN LP 		8 804
Bund and Oil prices not displaying correctly
User773497 		2021-09-09 07:05:06
User773497 LPN LP 		2 622
Hard to solve anomalie, only asking cause is truly necessary
User278778 		2021-09-09 06:44:13
Sierra Chart Engineering LPN LP 		2 616
WAV file trouble, bitrates/encoding?
silvereagle 		2021-09-09 04:10:40
silvereagle LPN LP 		5 1497
how to withdraw remaining balance
alamin287 		2021-09-08 20:22:16
alamin287 LPN LP 		3 1333
REAL TIME DATA
User330349 		2021-09-08 18:20:22
John - SC Support LPN LP 		1 589
chart time scale
User148596 		2021-09-08 18:15:13
John - SC Support LPN LP 		1 633
2nd account with IB: other instance of Sierrachart needed?
User395685 		2021-09-08 17:43:24
John - SC Support LPN LP 		1 505
After purchase package and login
YEOW GUANG SAN 		2021-09-08 17:40:05
John - SC Support LPN LP 		1 647
Can I link my CQG trading account with Sierra?
staurum 		2021-09-08 17:31:37
John - SC Support LPN LP 		1 556
Volume by Price - Minimum Time Period % for Reference Days Back for non time based charts
User196369 		2021-09-08 17:23:55
John - SC Support LPN LP 		3 657
Charts Value window not showing
User90927 		2021-09-08 17:16:39
John - SC Support LPN LP 		2 690
Index S&P - access questions
User316362 		2021-09-08 17:15:12
John - SC Support LPN LP 		1 505
Alert Condition for 2 prices in same bar with Volume At Price Threshold Study
BenjaminR 		2021-09-08 17:11:46
John - SC Support LPN LP 		1 533
Time and sale stocks
Zptrader 		2021-09-08 17:04:42
John - SC Support LPN LP 		5 712
link drawing in charts
User278398 		2021-09-08 16:53:39
John - SC Support LPN LP 		3 1808
Depth of market
User196353 		2021-09-08 16:49:24
John - SC Support LPN LP 		1 579
FEATURE REQUEST - TRADE DOM
User993067 		2021-09-08 16:01:00
User993067 LPN LP 		2 644
Symbol is Unknown - Download Failed - Problems
RP3 		2021-09-08 15:59:37
RP3 LPN LP 		6 745
How to have current data (or date near to the current day) on my chart?
User918591 		2021-09-08 15:56:56
John - SC Support LPN LP 		1 694
Create a candle chart based on custom period with conditions
Enrico HL 		2021-09-08 15:20:19
Enrico HL LPN LP 		2 832
Not able to download historical data
User229819 		2021-09-08 14:28:44
John - SC Support LPN LP 		6 976