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Support Board

Date/Time: Mon, 15 Dec 2025 13:59:07 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
USING the last version with Eurex via IB
bm9fr 		2021-09-02 18:12:40
John - SC Support LPN LP 		1 479
Rithmic
Yogi Bear 		2021-09-02 18:10:14
John - SC Support LPN LP 		1 638
Color bar relative to its length
AC109756 		2021-09-02 18:06:10
AC109756 LPN LP 		4 727
MBO
User699831 		2021-09-02 18:04:22
John - SC Support LPN LP 		1 598
Why is my data delayed?
traderjay 		2021-09-02 18:03:17
John - SC Support LPN LP 		1 668
why this service log message ?
MR17 		2021-09-02 18:01:12
MR17 LPN LP 		3 682
ServerSide OCO
User403758 		2021-09-02 17:52:37
John - SC Support LPN LP 		1 907
numbers bars problem
User278398 		2021-09-02 17:02:24
John - SC Support LPN LP 		1 486
Market instrument
User837393 		2021-09-02 16:57:05
John - SC Support LPN LP 		1 530
Market depth
AKR 		2021-09-02 16:51:30
John - SC Support LPN LP 		1 491
*** Need help with SC issues
User922418 		2021-09-02 16:49:26
John - SC Support LPN LP 		1 716
Which service package to get?
User102795 		2021-09-02 16:25:45
John - SC Support LPN LP 		1 476
Sierra Chart and AMP and ES/MES Options
ondafringe 		2021-09-02 16:22:09
ondafringe LPN LP 		5 1494
FCE delay
karaamohamed 		2021-09-02 16:15:17
John - SC Support LPN LP 		3 560
Chart time consistently 10 minutes behind real time
User837219 		2021-09-02 15:39:06
John - SC Support LPN LP 		3 912
problem with dom
User278398 		2021-09-02 15:33:29
John - SC Support LPN LP 		5 616
TopStep-pls be specific
User968625 		2021-09-02 15:30:44
John - SC Support LPN LP 		1 669
OneUpTrader Rithmic Error
User120666 		2021-09-02 14:25:51
John - SC Support LPN LP 		11 1254
Recangles with dots
nicktrader 		2021-09-02 14:16:11
John - SC Support LPN LP 		1 572
Cannot see live equity data for tickers such as TSLA, SPY, QQQ, IWM, etc
Costs 		2021-09-02 13:23:33
John - SC Support LPN LP 		3 996
Chart only contains data for current session
User297187 		2021-09-02 13:16:50
John - SC Support LPN LP 		1 511
DATA
Robert Wojczak 		2021-09-02 13:14:56
John - SC Support LPN LP 		1 498
Logon Disabled
User191165 		2021-09-02 11:26:10
User191165 LPN LP 		4 1464
CME Solution with AMP
User120666 		2021-09-02 09:01:37
Sierra Chart Engineering LPN LP 		1 781
Not connectd
User964988 		2021-09-02 08:44:55
Sierra Chart Engineering LPN LP 		1 481
REJECTED ORDERS INVALID PRICE EUREX/ RITHMIC CONNECTION
User70133 		2021-09-02 06:47:25
Sierra Chart Engineering LPN LP 		3 768
INDICADOR
User456598 		2021-09-02 01:06:41
JayShea LPN LP 		9 1222
Live Data not working, Please help fix
User716494 		2021-09-01 20:57:15
John - SC Support LPN LP 		4 564
Account not verified
User472704 		2021-09-01 20:48:11
John - SC Support LPN LP 		11 939
Text under/over bar for Color Bar Alert Study
BenjaminR 		2021-09-01 20:00:41
BenjaminR LPN LP 		4 972
Unable to load data
xyzeee 		2021-09-01 19:34:23
John - SC Support LPN LP 		2 520
Chart download error
User678167 		2021-09-01 19:30:25
John - SC Support LPN LP 		1 509
Symbol is unknown ID=2 are not allowed
User819478 		2021-09-01 19:25:29
John - SC Support LPN LP 		1 1025
bug posQty@price
RD877004 		2021-09-01 19:11:25
John - SC Support LPN LP 		1 505
PORTFOLIO SCALING AND ALLOCATION ?
User367949 		2021-09-01 18:50:47
Sierra Chart Engineering LPN LP 		11 1798
Sierra Chart with Two Different Brokers
User450463 		2021-09-01 18:46:37
Sierra Chart Engineering LPN LP 		3 2127
Moving average crossing an indicator
James D 		2021-09-01 18:42:35
Sierra Chart Engineering LPN LP 		1 625
connection
Ludovic da costa 		2021-09-01 18:39:44
Sierra Chart Engineering LPN LP 		1 540
Unable to Connect
User714305 		2021-09-01 18:35:36
Sierra Chart Engineering LPN LP 		1 553