Support Board
Date/Time: Mon, 23 Jun 2025 05:04:07 +0000
Software Update issue
View Count: 624
| [2022-02-11 20:15:02] |
| MasTrader - Posts: 5 |
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Also, I am having an issue with updating - I am getting this error " the file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the default apps settings page."
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| [2022-02-12 01:14:48] |
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We need to know where exactly you are seeing this. If this is in the Sierra Chart installer, for instructions to provide us the log, refer to: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-13 02:06:36
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| [2022-03-01 18:28:36] |
| MasTrader - Posts: 5 |
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Hello, I ended up fixing that issue. I have an issue with my volume resetting throughout the day. I have this custom indicator, the issue is its not totaling everything overnight or from previous sessions. The person who sold me the indicator is stating that it is a issue with my setting based on either a volume reset or a volume filter. |
| [2022-03-01 19:00:32] |
| John - SC Support - Posts: 40555 |
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We do not know what they mean about a "Volume Reset", but refer to the following with regards to Volume Filtering: Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu) As we do not know anything about the custom study, you really need to ask the developer for more information on what may be occurring and why and get more information from them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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