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Support Board

Date/Time: Fri, 27 Feb 2026 17:56:16 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Update Symbols w/ Custom Settings Disappeared
user_xyz 		2021-10-25 15:14:27
John - SC Support LPN LP 		1 562
New account number
User657856 		2021-10-25 15:03:08
Sierra Chart Engineering LPN LP 		2 654
Question for John, SC support expert
User922418 		2021-10-25 15:01:23
Sierra Chart Engineering LPN LP 		1 627
Real Time Data Connection via Tradestation
connordw 		2021-10-25 14:49:01
connordw LPN LP 		10 2210
Delayed Data
User925260 		2021-10-25 14:44:46
Sierra Chart Engineering LPN LP 		12 952
inability to put orders on live account trading
MR17 		2021-10-25 14:34:46
MR17 LPN LP 		11 599
Control Study Buttons 2268
User104854 		2021-10-25 11:54:22
Sierra Chart Engineering LPN LP 		15 1298
Trading Evaluator not connecting.
User850181 		2021-10-25 11:28:20
Sierra Chart Engineering LPN LP 		1 551
Trade multiple accounts simultaneously
Daniel Widmar 		2021-10-25 11:00:47
Sierra Chart Engineering LPN LP 		3 4942
no connection to trading evaluator service
weav 		2021-10-25 10:19:17
Sierra Chart Engineering LPN LP 		1 549
Order Reject Trading Evaluator
User139520 		2021-10-25 10:16:37
Sierra Chart Engineering LPN LP 		6 644
Volume by Price for Spreads
SpearChucker 		2021-10-25 01:55:42
Sierra_Chart Engineering LPN LP 		6 910
24 Oct 2021 12:38:42 - Is there currently a connection issue with BitMex?
Tom_Tom 		2021-10-25 00:59:52
Sierra Chart Engineering LPN LP 		3 680
[User Discussion] - eci
Robert Wojczak 		2021-10-24 23:47:44
Sawtooth LPN LP 		1 670
14 day trial
User936352 		2021-10-24 22:08:08
Sierra Chart Engineering LPN LP 		1 651
Continuing messages
User213504 		2021-10-24 22:05:03
Sierra Chart Engineering LPN LP 		8 761
Missing studies data on earlier days in intraday set daily chart
User495360 		2021-10-24 03:38:46
Sierra_Chart Engineering LPN LP 		10 1139
[User Discussion] - Mouse delayed action
User427561 		2021-10-23 19:46:46
Tonkadad LPN LP 		21 1132
CME Exchange Confirmed
User969241 		2021-10-23 19:06:26
Sierra Chart Engineering LPN LP 		1 691
ｓｅｒｖｉｃｅ　ｐａｃｋａｇｅｓ
User633898 		2021-10-23 16:55:30
Sierra Chart Engineering LPN LP 		3 924
Daily P/L on trade window reset time
User540050 		2021-10-23 16:45:05
Sierra_Chart Engineering LPN LP 		1 725
Eth chart
User525965 		2021-10-23 10:45:24
User525965 LPN LP 		0 559
[User Discussion] - Which brokers actually allow multiple accounts under same username?
hr719 		2021-10-23 06:03:03
Tonkadad LPN LP 		1 868
Data connection to Tableau or excel
DayTraderEsad 		2021-10-22 21:45:56
Sierra_Chart Engineering LPN LP 		5 890
splitting chart
User178126 		2021-10-22 20:42:12
John - SC Support LPN LP 		1 1619
[Programming Help] - Initial Balance Range Summary
asetnes83 		2021-10-22 19:56:18
Showbiztrader LPN LP 		2 2177
Doesn't work real time data for ICE BRNZ21 data from 06 October
User345988 		2021-10-22 19:46:44
Sierra_Chart Engineering LPN LP 		9 813
Charts glitching
User720813 		2021-10-22 18:16:15
User720813 LPN LP 		5 665
[Programming Help] - Is there a way to show Volume Graph Period Type just for the current week?
amazayn 		2021-10-22 18:15:33
amazayn LPN LP 		0 574
ICE delayed data not updating
User197029 		2021-10-22 17:11:41
John - SC Support LPN LP 		11 1046
Drawing Tools Programming Options
Profile Trader 		2021-10-22 16:49:51
John - SC Support LPN LP 		3 733
How to have Global Profit Loss Management system correctly flatten positions?
LeDork 		2021-10-22 16:45:18
John - SC Support LPN LP 		3 929
Rithmic permission Denied
S-A-77 		2021-10-22 16:38:25
John - SC Support LPN LP 		4 2432
Volume by Price - Ask% Bid% difference request
User365411 		2021-10-22 16:37:35
John - SC Support LPN LP 		1 761
Data available with Denali
Steve Leon 		2021-10-22 16:26:30
John - SC Support LPN LP 		10 2869
I want to make a safety copy of all my settings, shortcuts, global configs on Sierra
ElKimoBasha999 		2021-10-22 16:21:37
John - SC Support LPN LP 		3 777
way to switch to
HeyUgly 		2021-10-22 16:16:39
John - SC Support LPN LP 		1 552
Confused about Pop-up called
SC Support 		2021-10-22 16:05:33
User122704 LPN LP 		2 677