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Date/Time: Mon, 23 Jun 2025 07:04:23 +0000



Chart data fee not coming through

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[2022-03-02 15:47:48]
User145368 - Posts: 1
Hello, I'm able to log into sierra chart but it keeps getting stuck when trying to connect and populate the charting movements. My account is current with payment. Please check and advise what needs to be done to resolve the issue.
Thanks,
[2022-03-02 16:26:13]
Sierra Chart Engineering - Posts: 104368
We see you are using Transact, refer to this thread here regarding this:
SC Chart not connecting
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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