Support Board
Date/Time: Mon, 23 Jun 2025 01:43:53 +0000
Numbers Bars POC Occasionally Not Viewable
View Count: 594
| [2022-02-28 23:41:11] |
| AndyBisulca - Posts: 21 |
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Hello The Numbers Bars POC field sometimes does not display. I have uploaded a screen image located here: https://www.sierrachart.com/image.php?Image=164609158456.png Thank you in advance for your support. Warmest Regards Andy |
| [2022-03-01 08:29:40] |
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Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. If you still have an issue, provide that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-01 23:04:45] |
| AndyBisulca - Posts: 21 |
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I re-downloaded all the data in the chart as requested. The issue persists. This chart has 7 days of data. Scrolling through the chart will highlight random exceptions of no POC. January 24 from 12:08:28 to 16:14:40 is an example of many exceptions of no POC. I have attached my chartbook with a single file as requested. Thank you in advance for your support. Warmest Regards Andy |
Private File Attachment Deleted. |
| [2022-03-02 17:45:53] |
| John - SC Support - Posts: 40555 |
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The issue you are seeing is just a graphical one. Some of the POC highlights are not showing due to the vertical scale of the chart in combination with the drawing for the lines, such that sometimes the POC highlight is hidden by the other drawings. To resolve this, you can expand your scale, or you can increase the width of the POC highlight. Refer to the following: Numbers Bars: Point Of Control Highlight Line Width For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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