Support Board
Date/Time: Tue, 16 Sep 2025 05:25:21 +0000
connecting problems
View Count: 560
| [2022-03-02 15:48:40] |
| User463874 - Posts: 12 |
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Hi. Unable to connect to the software. I traded and suddenly the software disconnected and shows me that it is trying to connect (I see a yellow indication) but is unable to connect in real-time. I have proper internet and I do manage to connect to my broker's software |
| [2022-03-02 16:16:44] |
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We see you are having trouble connecting to Transact. We will have your broker follow up with you. We assume your broker is Cannon trading? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-02 16:18:48
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