Support Board
Date/Time: Mon, 23 Jun 2025 06:58:03 +0000
account footprint chart quits working
View Count: 561
| [2022-03-02 15:50:04] |
| User600598 - Posts: 3 |
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hello, i have package 12, my pulling and stacking numbers on my ES DOM are competly wrong {super high numbers} my global settings current service is set on cqg webapi, so i tried setting it to sc-all sevices, my MBO finaly works, the pulling and stacking seem to work, but it is on delayed, i don't want delayed. also my footprint chart quits printing occasionaly. please help with these issues { the footprint and DOM charts were setup from instructions Bish at the Pit Futuresso i know they were setup right dead in the water, not able to trade
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| [2022-03-02 16:50:44] |
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We see you are using CQG and this can be a problem with CQG data. To solve this problem you need to use the Denali Exchange Data Feed for data. The additional step you need to complete is activating the exchanges you require real-time data for from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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