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Support Board

Date/Time: Sun, 28 Jun 2026 14:25:05 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
413 Request Entity Too Large
User462086 		2022-09-21 03:03:32
User462086 LPN LP 		3 1167
Roll-over time
User785723 		2022-09-21 02:55:25
User785723 LPN LP 		0 1033
Time of Current bar High or Low in ACSIL
ertrader 		2022-09-21 02:47:13
User251291 LPN LP 		7 3535
sc.KeyboardKeyEventCode stopped working - 2439
Tony 		2022-09-21 01:46:29
Tony LPN LP 		0 474
PnL in Spreadsheet differs from Trading Window
Jupitersbay 		2022-09-20 21:28:33
Jupitersbay LPN LP 		2 1078
Relative Volume Inputs Changed after Roll to Dec ES
User517970 		2022-09-20 20:47:08
John - SC Support LPN LP 		5 672
Activation 3 request and activation with my live account request
User300440 		2022-09-20 20:45:43
John - SC Support LPN LP 		1 1082
Getting CQG to work with my live account
User970078 		2022-09-20 20:39:43
John - SC Support LPN LP 		1 728
no historical futures data, IB
User372414 		2022-09-20 20:36:40
User372414 LPN LP 		2 1046
Receiving Delayed data,
aliibrahim 		2022-09-20 20:34:47
John - SC Support LPN LP 		1 1126
Moving the Chart Calculator Text
ycomp 		2022-09-20 20:30:33
John - SC Support LPN LP 		3 1110
not able to set volume profile
MOHAMMAD TAMIR 		2022-09-20 18:07:52
John - SC Support LPN LP 		3 1071
need help with Displayed Data
PowerUser 		2022-09-20 18:03:29
John - SC Support LPN LP 		1 1046
Possible?
rondawes 		2022-09-20 17:44:08
rondawes LPN LP 		2 1077
data is not delayed but slow on DOM
User881831 		2022-09-20 17:09:06
John - SC Support LPN LP 		1 1235
Conflict with live account and Cierra Charts
User300440 		2022-09-20 17:07:23
John - SC Support LPN LP 		1 1262
Auto trading
User313147 		2022-09-20 16:55:49
User313147 LPN LP 		21 2034
Orders not displaying on chart Only using live trading
User763002 		2022-09-20 16:39:22
Sierra_Chart Engineering LPN LP 		2 1116
Import External Book Data
Rickty 		2022-09-20 16:37:45
Sierra_Chart Engineering LPN LP 		1 1201
PriceSquawk integration request
sean3000 		2022-09-20 16:01:15
Sierra_Chart Engineering LPN LP 		3 755
New Bar At Session Start
User223734 		2022-09-20 15:52:21
John - SC Support LPN LP 		3 2107
[Programming Help] - Studies are not updating with charts
User769783 		2022-09-20 15:01:10
User431178 LPN LP 		1 1174
Connected to Data Feed - Chart Loaded No Price Movement in Chart
User149333 		2022-09-20 14:59:14
User149333 LPN LP 		2 1154
Data for GC COMEX Gold stopped working
ErikT 		2022-09-20 14:39:24
ErikT LPN LP 		4 1410
Still seeing delayed data
User667085 		2022-09-20 14:19:30
John - SC Support LPN LP 		1 1097
Service package change question
User581888 		2022-09-20 14:17:15
John - SC Support LPN LP 		9 994
Bookmap and stocks.
gondolaebin1984 		2022-09-20 14:13:52
John - SC Support LPN LP 		1 1644
Unable to add credit
User240655 		2022-09-20 12:41:12
User240655 LPN LP 		2 1034
Data is not delayed but DOM is like a second or half a second refresh it doesn't move fast
Axelrod 		2022-09-20 12:35:59
Sierra_Chart Engineering LPN LP 		1 1185
Subscription
Matias Quadro 		2022-09-20 11:12:38
Sierra_Chart Engineering LPN LP 		1 1068
MES orders on ES chart
rondawes 		2022-09-20 11:11:19
Sierra_Chart Engineering LPN LP 		1 1355
TPO Looking weird
User557791 		2022-09-20 11:08:21
Sierra_Chart Engineering LPN LP 		1 1061
I will like to activate my account
User320020 		2022-09-20 11:02:38
Sierra_Chart Engineering LPN LP 		1 1062
platform
REMI MILANDE 		2022-09-20 11:01:34
Sierra_Chart Engineering LPN LP 		1 1051
Reset bid/ask volume on dom
User343319 		2022-09-20 11:00:52
Sierra_Chart Engineering LPN LP 		1 1175
c lea
User290457 		2022-09-20 10:59:54
Sierra_Chart Engineering LPN LP 		1 1059
sierra chart using IB brokers ASX data feed and trading execu
User204251 		2022-09-20 10:58:38
Sierra_Chart Engineering LPN LP 		1 1276